What do you like best?
Ability to schedule posts in advance.
Ability to manage messages on multiple pages all at once.
I'm able to post to LinkedIn, Instagram, Facebook, Twitter and Pinterest. Recently allowed for posting to instagram stories which is pretty cool.
Allows me to work collaboratively with the team easier, and provide visibility into what content is going out.
Very user-friendly experience.
What do you dislike?
Sometimes the social posts don't publish, although this is infrequent, it does happen from time to time. This is the same with other platforms as well, so I don't blame them.
Recommendations to others considering the product:
Definitely consider them. A bit pricier than other platforms, but includes more tools and is easier to manage. They also write great blog posts, to help you with social media marketing.
What problems are you solving with the product? What benefits have you realized?
Been able to reduce the amount of time I spend managing and posting to accounts drastically. Also, we are able to save time by providing everyone visibility into what is happening in our social media channels.