Home/Email Marketing Software/Constant Contact
Updated on: December 2, 2020
What is Constant Contact ?
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Constant Contact

Keep in touch with those who matter
(7,240 Ratings) Write Review

An email marketing software that makes your marketing campaign more powerful with its intuitive features. Its easy-to-use drag and drop interface helps you customize and build attractive looking email templates that best suits your business and audience. Its autoresponder feature allows you to send personalized emails to the right people at the right time. With Constant Contact, just add your contacts to the automate list, and it’ll automatically send them a scheduled series of pre-configured emails that will keep your audience engaged with minimal efforts. Its email tracking tools keep you updated with who’s opening, clicking or sharing your emails or social media posts in real-time.

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Constant Contact Features Show All Features

Constant Contact Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Waltham, Massachusetts / 866-289-2101
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Email Marketing Software

Constant Contact Pricing

Pricing ModelFree Trial , Subscription
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Disclaimer: The pricing details were last updated on 29/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Constant Contact FAQs

Constant Contact is Email Marketing Software. Constant Contact offers the following functionalities:

  • Contact Management
  • Auto-Responders
  • Click-through Tracking
  • Drip Campaigns
  • Event Triggered Email
  • Mailing List Management
  • Spam Check
  • Template Management
  • A/B Testing
  • Drag and Drop Editor
  • List Segmentation
  • Document Library
  • Real-time Email Editor
  • Click Map
  • Contact List Import
  • Email Scheduling
  • Predesigned Email Templates
  • RSS to Email
  • Free Stock Photos
  • Sign Up Forms
  • Send Time Optimization
  • Mobile App
  • Abandoned Cart Email
  • Google Remarketing Ads
  • Facebook Ads
  • Instagram Ads

Learn more about Constant Contact features.

The pricing for Constant Contact starts at $20.00 per month. Constant Contact has 2 different plans:

No, Constant Contact does not offer a free plan.

Learn more about Constant Contact pricing.

Yes, Constant Contact provides API.

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Constant Contact Reviews

OVERALL RATING
3.7
Based on 7,240 Rating(s)
Rating Distribution
  • 43.8 %
  • 36.5 %
  • 12.3 %
  • 3.5 %
  • 3.6 %
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Administrator in Financial ServicesSource : g2crowd.com
(Reviewed on 04 September 2020)
"Easy to Use, Great Features"

What do you like best?

Simplicity, features, design interface, layout Review collected by and hosted on G2.com.

What do you dislike?

The editor could have more features, sometimes buggy Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's great for smaller businesses Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

email marketing, sales Review collected by and hosted on G2.com.

...more
Yvonne GSource : g2crowd.com
(Reviewed on 31 August 2020)
"The Best for Client Retention"

What do you like best?

I love the customer support that Constant Contact offers. Anytime you have an issue they are there to assist. Review collected by and hosted on G2.com.

What do you dislike?

I have not found any downsides to Constant Contact other than wish it was not so costly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I constantly are reaching out to clients with Constant Contact and keeping the relationship going. Review collected by and hosted on G2.com.

...more
Jim BSource : g2crowd.com
(Reviewed on 27 August 2020)
"Marketing with constant contact"

What do you like best?

The ease of use and ability to reach clients in a couple minutes. Review collected by and hosted on G2.com.

What do you dislike?

nothing that I can think of, constant contact take cares of our marketing needs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

So easy to use, I send out weekly emails to clients with our weekly curbside pickup specials. I find constant contact gives me a marketing edge over my competition. I can reach 4000 + clients in a matter of a couple minutes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Informing clients of our special events and weekly curbside pickup menus. Review collected by and hosted on G2.com.

...more
Agency in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 27 August 2020)
"Experiences with Constant Contact"

What do you like best?

Constant Contact is a great solution for email marketing, I was introduced to the tool about 10 years ago and it has come a long way since then. Updating the options for templates, and integration with other office software has been incredible. The new logo and user interface make me excited to use the tool. Their recent Summer Camp series has been incredibly helpful and useful. I've learned so much about maximizing my use of the tool, the opportunity to connect with other marketing professionals has been helpful too, being part of a global network and community to answer questions and share information has been great Review collected by and hosted on G2.com.

What do you dislike?

I would prefer that Constant Contact update credentials for those of us who are certified, it is really helpful to be able to display that information easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email marketing is a crucial part of the marketing mix that I offer my clients so I need a platform that is easy to use and will sync with my other tools without any complications. Review collected by and hosted on G2.com.

...more
Sanjana SSource : g2crowd.com
(Reviewed on 20 August 2020)
"Constant Contact For Next Level Email Marketing Campaigns"

What do you like best?

Constant Contact is successful marketing tool to boosting business sales. It is easier to create email campaigns with customizable templates, Automated email response, A/B testing and much more advance email function. Constant Contact tracks all emails data and give information who opened email campaign and click on targeted link. We can select dynamic content for our email campaign and create polls and surveys to increase business. Review collected by and hosted on G2.com.

What do you dislike?

No designing issue face in creating landing page and email campaign. It's easy to create google ads and other social media marketing. We can check Facebook and Instagram Ads Insights. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Constant Contact is good for business marketing and we can easily manage email marketing campaigns with advance functionality. We can generate campaign reports and Integration with other software easily. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Constant Contact is a secure tool for business marketing, We can import contact list and easily create custom landing page for email marketing. Constant Contact provides solution for email marketing and gives multiple options to create websites and other paid campaigns on social media channels. Marketing plan of email marketing is in budget with website and hosting services. Constant Contact provides fast customer support services professionally and help on creating email campaigns. Constant Contact provides phone and chat support both for successful campaign. Review collected by and hosted on G2.com.

...more
Brittany mSource : g2crowd.com
(Reviewed on 12 August 2020)
"Constant Contact Review"

What do you like best?

I like the organization of the email lists and the ability to customize the emails to reflect your brand. Review collected by and hosted on G2.com.

What do you dislike?

I wish the creation of the email was a little bit easier. Sort of like a wix or squarespace layout. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I really enjoy CC. It gets the job done. It isn't easy to use at first, but once you get used to it your emails will be beautiful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending and tracking emails is so easy! We are able to do A/B tests to see which emails get better traction as well. Review collected by and hosted on G2.com.

...more
Administrator in Non-Profit Organization ManagementSource : g2crowd.com
(Reviewed on 10 August 2020)
"Great and simple to use"

What do you like best?

Constant Contact makes communicating with our clientele easy and effective. There are so many templates to choose from to make your emails stand out and grab one's attention, instead of the same monotonous emails that everyone else uses. Review collected by and hosted on G2.com.

What do you dislike?

So far, I do not have any dislikes with this product Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's an amazing product that makes it so easy to use. The email builder easily helps you to customize your emails as you see fit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Constant Contact makes communicating easy. We can send out emails to select clients on any email list we have or to all of them at once and know that they are going through without a problem. Review collected by and hosted on G2.com.

...more
Josie RSource : g2crowd.com
(Reviewed on 29 July 2020)
"Affordable Email Marketing Solution"

What do you like best?

The system is easy to use. It has a great help database with can answer most of your questions and if you need more help, customer service is great and easy to get in touch with. Their help database contains a lot of videos so if you're a visual learner it's a great tool.

I love their resend to non openers feature. We've seen big improvements in our overall open rate on email campaigns using this feature. It's also easy to organize campaigns within this system and organize your contacts. Review collected by and hosted on G2.com.

What do you dislike?

I wish it has more detailed reports available. I'd like the option to get a report on only campaigns for a certain folder. I'd also like the ability to save the reports as pdfs. I find the report section pretty basic overall.

Also they don't have the ability to insert tables in your template. While I can usually find a workaround for this, there's been a time or two being able to add a table would have really improved the appearance of my email. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They offer a free trial, which gave me the ability to try out the system and make sure I liked it. I find their system easy to use even for a beginner. And their customer service and help tutorials are amazing! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Constant Contact has made email marketing for my company affordable and easy to use, even for someone with no HTML experience. It doesn't take long to put together and campaign and get it out. I've seen improved open rates over our previous provider, which make me feel Constant Contact is more accurately tracking stats. Review collected by and hosted on G2.com.

...more
User in Hospital & Health CareSource : g2crowd.com
(Reviewed on 28 July 2020)
"Need a nice newsletter? This is your tool!"

What do you like best?

This product was used prior to my arrival to the organization and was I lucky to be the one to use it. I had never made a newsletter before and this helped make our material look amazing. I was able to use alot of the pre-made products and put our information, text, photos and colors in to send out to our community. What a GREAT tool. This also helped keep all of our contacts organized as well. It kept groups synced together so I could just mail to a certain group and not everyone. It also gave the receiver an easy way to opt out of the mailings. I really enjoyed the reports of how each newsletter worked as well. Review collected by and hosted on G2.com.

What do you dislike?

I do remember a couple of issues with confirming the look and feel of the final newsletter product. So I would have to send it to myself prior to finishing the product. I also spent alot of time working out organizing the layouts but that is because I was pretty picky on the formatting. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were able to reach our online community, keep them informed and connected to us. The Constant Contact Software helped us organize the large amounts of data from the recipients as well. We were able to break people down into groups and reach only certain groups if needed. It was really helpful. Review collected by and hosted on G2.com.

...more
Ryan CSource : g2crowd.com
(Reviewed on 27 July 2020)
"Great Email Marketing Platform"

What do you like best?

Constant Contact is a great resource for sending emails out. I don't use many of the vast features but for what I do use, it is great! I have selected it as a way to augment some of my email outreach efforts. It is very easy to use and has a visually appealing interface. Review collected by and hosted on G2.com.

What do you dislike?

I have not run into any issues with the platform currently. I do not the full feature listing of the platform so there may be some downsides to other features but the way I use it, I love it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I needed a couple of solutions for my email marketing efforts and I wanted to ensure I could send emails from my Saas platform and integrate the platform with it. I also needed some contingencies for some of my B2B and B2C email marketing techniques to make sure I don't lose out on opportunities due to technical difficulties on one or more platforms. Review collected by and hosted on G2.com.

...more
Read All Reviews

Videos on Constant Contact

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