Home/Email Marketing Software/Constant Contact
Updated on: September 25, 2021

What is Constant Contact ?

Constant Contact - Email Marketing Software
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Constant Contact

Keep in touch with those who matter
(7,452 Ratings) Write Review

An email marketing software that makes your marketing campaign more powerful with its intuitive features. Its easy-to-use drag and drop interface helps you customize and build attractive looking email templates that best suits your business and audience. Its autoresponder feature allows you to send personalized emails to the right people at the right time. With Constant Contact, just add your contacts to the automate list, and it’ll automatically send them a scheduled series of pre-configured emails that will keep your audience engaged with minimal efforts. Its email tracking tools keep you updated with who’s opening, clicking or sharing your emails or social media posts in real-time.

Constant Contact Awards

Constant Contact Features Show All Features

Constant Contact Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Waltham, Massachusetts / 866-289-2101
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Email Marketing Software

Constant Contact Pricing

Pricing ModelFree Trial , Subscription
Email
$20 /Month

Starting at 20 per Month

For small businesses and organizations looking to create professional emails, build customer relationships, and drive real results.

Features

  • Up to 3 users
  • Unlimited Monthly Email Sends
  • Sign-up Forms
  • Apps & Integrations
  • Shoppable Landing Pages
  • Customizable Templates
  • Industry Specific Templates
  • Tracking & Reporting
  • Ecommerce Marketing
  • Contacts Database
  • Contact List Import
  • List Segmentation
  • List Building Tools & Welcome Email
  • Automated Email Resend to Non-openers
  • Subject Line A/B Testing
  • Social Posting
  • Social Monitoring & Inbox
  • Landing Pages
  • Facebook & Instagram Ads & Insights
  • LogoMaker
  • Image Library
  • Marketing Calendar
  • Google Ads
  • Event Management & Marketing
  • Google My Business
  • Video
  • Multiple Websites
  • Mobile-responsive Website
  • Free Hosting
  • Unlimited Storage
  • SSL Certificate (Security)
  • Website Analytics
  • Blog
  • Connect a Custom Domain
  • Save History
  • Sell Unlimited Products
  • Accept Online Payments
  • Transaction Fee
  • Digital Products & Downloads
  • Transactional Emails
  • Order, Inventory & Tax Management
  • Coupons & Discounts
  • Integrated Shipping Management
  • Local Pickup
  • Marketing Advisor : Add-On
  • Learning Resources
  • Chat Support
  • Phone Support
Email Plus
$45 /Month

Starting at 45 per Month

For small businesses and organizations ready for even better results with automated emails and other powerful features that engage their audience.

Features

  • Up to 10 users
  • Unlimited Monthly Email Sends
  • Sign-up Forms
  • Apps & Integrations
  • Shoppable Landing Pages
  • Customizable Templates
  • Industry Specific Templates
  • Tracking & Reporting
  • Ecommerce Marketing
  • Ecommerce Segmentation
  • Customizable Pop-up Forms
  • RSVP
  • Polls
  • Coupons
  • Online Donations
  • New Customer Consultation
  • Contacts Database
  • Contact List Import
  • List Segmentation
  • List Building Tools & Welcome Email
  • Automated Email Resend to Non-openers
  • Subject Line A/B Testing
  • Automated Email Behavioral Series
  • Automated Email Welcome Series
  • Dynamic Content
  • Social Posting
  • Social Monitoring & Inbox
  • Landing Pages
  • Facebook & Instagram Ads & Insights
  • LogoMaker
  • Image Library
  • Marketing Calendar
  • Google Ads
  • Event Management & Marketing
  • Google My Business
  • Video
  • Surveys
  • Multiple Websites
  • Mobile-responsive Website
  • Free Hosting
  • Unlimited Storage
  • SSL Certificate (Security)
  • Website Analytics
  • Blog
  • Connect a Custom Domain
  • Save History
  • Sell Unlimited Products
  • Accept Online Payments
  • Transaction Fee
  • Digital Products & Downloads
  • Transactional Emails
  • Order, Inventory & Tax Management
  • Coupons & Discounts
  • Integrated Shipping Management
  • Local Pickup
  • Marketing Advisor : Add-On
  • Learning Resources
  • Chat Support
  • Phone Support
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Disclaimer: The pricing details were last updated on 09/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Constant Contact pricing.

Constant Contact FAQs

Constant Contact is Email Marketing Software. Constant Contact offers the following functionalities:

  • Contact Management
  • Auto-Responders
  • Click-through Tracking
  • Drip Campaigns
  • Event Triggered Email
  • Mailing List Management
  • Spam Check
  • Template Management
  • A/B Testing
  • Drag and Drop Editor
  • List Segmentation
  • Document Library
  • Real-time Email Editor
  • Click Map
  • Contact List Import
  • Email Scheduling
  • Predesigned Email Templates
  • RSS to Email
  • Free Stock Photos
  • Sign Up Forms
  • Send Time Optimization
  • Mobile App
  • Abandoned Cart Email
  • Google Remarketing Ads
  • Facebook Ads
  • Instagram Ads

Learn more about Constant Contact features.

Yes, Constant Contact provides API.

Ask the Community View Community

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Constant Contact Reviews

OVERALL RATING
3.7
Based on 7,452 Rating(s)
Rating Distribution
  • 43.8 %
  • 36.3 %
  • 12.1 %
  • 3.5 %
  • 3.9 %
SHARE YOUR EXPERIENCE Write a Review
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CHRIS FERGUSON
CHRIS FERGUSONSource : trustpilot.com
(Reviewed on 12 December 2020) I like the app it really gives the…

I like the app it really gives the ability to make saving growth

...more
Sandra V
Sandra VSource : g2crowd.com
(Reviewed on 26 November 2020) "We have used Constant Contact over 7 years and we like it!"

What do you like best?

easy to use, and you can do many things with it to make it look like your branding, your colours etc. I also like how the sign up form integrates nicely with Wordpress websites, so you can turn on a pop up on your website. It integrates nicely with wordpress.

What do you dislike?

That they removed the Google Analytics tracking which use to be a great feature 2 years ago. Hopefully they will bring this feature back because this is now a manual process if you want to track links clicked in your email marketing back to your website and Google Analytics tracking.

Recommendations to others considering the product:

use what is easy and best price point something that has all the features you are looking for and customization that you might need! Also remember something that is also mobile friendly since most people view email marketing on cell phones or desktops. easy to use, and you can do many things with it to make it look like your branding, your colours etc. I also like how the sign up form integrates nicely with Wordpress websites, so you can turn on a pop up on your website. It integrates nicely with wordpress.

What problems are you solving with the product? What benefits have you realized?

We needed a way to email market, so this was the way to go. This was the best price for what we needed along with the customizations we needed.

...more
Marisol M
Marisol MSource : g2crowd.com
(Reviewed on 23 November 2020) "Best for Drip Marketing"

What do you like best?

I like that I can create templates of my own and use templates that have been created as well. I also like that it allows me to save lists of many contacts. it also gives me details about how many people have read or opened my emails. how many people actually clicked on links/. which of my contacts inscribed from my emails. That I can schedule my emails to be sent at whatever time I want. I use the platform to cross my insurance clients for other insurance services or policies we offer, I like that after x days of my email being sent out. I can have constant contact send the email out again to people who did not open it the first time. Great feature. I really like it. that we an automate send birthday emails to our clients. that is something we can not do currently with our AMS because it can send on the birthday. it can only send on the birthday month. I can also automate the buying process for our company. So when a client buys something from us we can have constant contact send them in email throughout the whole process. that I can build websites with constant contact and building landing pages to send my clients to.

What do you dislike?

What I dislike the most is that when I want to put a video on the email. It has to be a video that was posted on a third-party platform like youtube. I would like the feature of having the video play in the email rather than have our clients click on the video to be linked to another page. That my emails that get sent out sometimes go to the junk folder of the insured/client. I think that is an issue that constant contact can not fix. Add more templates. sometimes I spend more time creating images to meet our brand guidelines rather than going in there and changing colors because what I see currently is not appealing to me. Wish the reports were more informative and user friendly to read.

Recommendations to others considering the product:

be patient it may take some time to learn but it is great once you have it down. Very cost-efficient. Greate at keeping a client list on the cloud. Great for automating the email process when clients enter your buying workflow. Also great at telling you how many clients actually opened your email and lets you send it again a couple of days after it was first sent to people who did not open it the first time. Recommend highly if you are getting first in email marketing, makes it easy and fun. The things you can do here are endless. You can build a website and landing pages.

What problems are you solving with the product? What benefits have you realized?

Sending multiple emails at once. Content that we could not create on the previous platform we had before. fixing wrong email addresses we have on file for clients. Being able to send birthday emails to clients on their actual date rather than the birthday month. not very user friendly.

...more
Karen C
Karen CSource : g2crowd.com
(Reviewed on 06 November 2020) "Constant Contact Review"

...more
Elena M
Elena MSource : g2crowd.com
(Reviewed on 24 October 2020) "Constant Contact works great for the virtual setting!"

What do you like best?

I love that you are able to access statistics from your messages. You can see how many people opened your message, clicked through your message, and much more. My organization utilizes Constant Contact to promote stakeholder engagement.

What do you dislike?

There aren’t any features that I dislike.

Recommendations to others considering the product:

Great for sending out mass messages to an audience.

What problems are you solving with the product? What benefits have you realized?

We are able to monitor stakeholder interaction and make data driven decisions.

...more
Matt B
Matt BSource : g2crowd.com
(Reviewed on 21 October 2020) "Excellent Email Marketing Service"

What do you like best?

Constant Contact is easy to setup, and has pre built templates that make everything fast to create. We use it multiple times a day, even for our own company internal news letters and daily motivations.

What do you dislike?

When you email a campaign you can't add more contact lists to that same campaign within a certain time frame once its sent. I think the ability to add more contacts within an hour would be awesome.

What problems are you solving with the product? What benefits have you realized?

Using constant contact during covid times helps us keep a line of contact with our customers when our salesmen can't travel to meet with customers. We use Video software also, but this allows a more convenient way of relaying information for everyone.

...more
Kristine F
Kristine FSource : g2crowd.com
(Reviewed on 13 October 2020) "Great for Small Non-Profits"

What do you like best?

Easy setup of emails and unlimited number of emails per month on even the basic plan.

What do you dislike?

Cost can be prohibitive for some, especially non-profits.

Recommendations to others considering the product:

I wholeheartedly recommend Constant Contact for those businesses/organizations who are emailing to less than 500 addresses.

What problems are you solving with the product? What benefits have you realized?

We are able to notify our supporters regarding upcoming events. Being able to categorize email addressed into different lists allows for segmentation of our messaging.

...more
Administrator in Financial Services
Administrator in Financial ServicesSource : g2crowd.com
(Reviewed on 04 September 2020) "Easy to Use, Great Features"

What do you like best?

Simplicity, features, design interface, layout

What do you dislike?

The editor could have more features, sometimes buggy

Recommendations to others considering the product:

It's great for smaller businesses

What problems are you solving with the product? What benefits have you realized?

email marketing, sales

...more
Yvonne G
Yvonne GSource : g2crowd.com
(Reviewed on 31 August 2020) "The Best for Client Retention"

What do you like best?

I love the customer support that Constant Contact offers. Anytime you have an issue they are there to assist.

What do you dislike?

I have not found any downsides to Constant Contact other than wish it was not so costly.

What problems are you solving with the product? What benefits have you realized?

I constantly are reaching out to clients with Constant Contact and keeping the relationship going.

...more
Jim B
Jim BSource : g2crowd.com
(Reviewed on 27 August 2020) "Marketing with constant contact"

What do you like best?

The ease of use and ability to reach clients in a couple minutes.

What do you dislike?

nothing that I can think of, constant contact take cares of our marketing needs.

Recommendations to others considering the product:

So easy to use, I send out weekly emails to clients with our weekly curbside pickup specials. I find constant contact gives me a marketing edge over my competition. I can reach 4000 + clients in a matter of a couple minutes.

What problems are you solving with the product? What benefits have you realized?

Informing clients of our special events and weekly curbside pickup menus.

...more
Read All Reviews

Videos on Constant Contact

Meet the new Constant Contact
Meet the new Constant Contact
Creating a Pop-up Sign-up Form | Constant Contact
Introducing the Constant Contact online marketing platform
Why Constant Contact is the Smarter Choice for Online Marketing

Constant Contact Screenshots

Create Custom Landing Page
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Create Facebook Join My List Form
Event Registration- Dashboard
Sign-up Form
Create Custom Landing Page
Create Custom Landing Page
Constant Contact and BigCommerce
Creating a Facebook Join My List Form
Using Constant Contact Forms for Wordpress
Create Facebook Join My List Form
Event Registration- Dashboard
Sign-up Form

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