NinjaOne (NinjaRMM) Pricing, Reviews and Features (April 2024)

About NinjaOne (NinjaRMM)

NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface.

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Pricing

Free Trial Available
NinjaOne (NinjaRMM) Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

NinjaOne (NinjaRMM) Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

NinjaRMM Custom

Features

Multi-platform endpoint management
Powerful patch management
Easy IT automation
Robust monitoring & alerting
Fast, secure remote access
Robust endpoint protection
Integrated cloud backup

Disclaimer: The pricing details were last updated on 29/09/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about NinjaOne (NinjaRMM) Pricing.

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NinjaOne (NinjaRMM) Reviews

User Rating

4.9/5 (Based on 1,138 Ratings)

Ratings Distribution

Excellent
86.9%
Very Good
12.2%
Average
0.6%
Poor
0%
Terrible
0.3%

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Review Summary

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

Pros

Easy to use interface and comprehensive automation features, making it suitable for MSPs and IT professionals.
Effective patch management, remote monitoring, and alerting system, ensuring proactive network and endpoint security.
Trusted by numerous satisfied customers, evidenced by positive reviews and high user ratings.

Cons

Occasional reports of slow performance and minor glitches, requiring prompt technical support.
Limited customization options for specific IT environments, necessitating additional scripting or manual workarounds.

NinjaOne (NinjaRMM) User Reviews

AI-Generated from the text of User Reviews