MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Deep Dive with Clara AI
**Pronnel** is an AI-powered customer engagement and business automation platform that helps businesses manage sales, customer support, and communications from one place. Instead of juggling multiple applications, teams can handle leads, conversations, AI calling, and automated workflows through a single unified platform. Pronnel combines an intelligent CRM with AI Voice Agents, AI Chatbots, WhatsApp Business integration, and omnichannel communication to help businesses respond faster, convert more leads, and improve customer satisfaction. AI voice agents can answer inbound calls, make outbound calls, qualify prospects, schedule appointments, send reminders, and support customers in multiple languages. The platform also provides a visual sales pipeline, contact management, workflow automation, marketing campaigns, team collaboration, and real-time analytics. Businesses can automate repetitive tasks such as lead assignment, follow-up sequences, customer notifications, and internal approvals using a no-code automation builder. Whether you're a startup, agency, healthcare provider, education institute, or enterprise, Pronnel helps simplify customer relationship management, reduce manual work, and create consistent customer experiences across voice, WhatsApp, website chat, email, and other communication channels. Key capabilities include AI Calling, Voice AI, CRM, AI Chatbot, Omnichannel Inbox, WhatsApp Business API, Marketing Automation, Workflow Automation, Appointment Scheduling, Lead Management, Customer Support, Reporting, and Team Collaboration—all in one scalable platform.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Advanced Automation
Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.Omnichannel Customer Engagement
Unified management of customer interactions across multiple channels, including web, mobile, and social media.Predictive Analytics
Advanced analytics for predicting outcomes based on performance and historical data.Customization
Helps to customize the system for use in industry-specific use casesIoT Integration
Leveraging Internet of Things devices for enhanced data collection and analysisStandard Features
Real-time Data Sync
Allows to synchronize with other systems for up-to-date information across platformsCustomer Segmentation
Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leadsOpportunity Management
Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.Sales Force Automation
Streamlined management of the sales cycle from lead to closeOrder Management
Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic wayDedicated Phone Line Integration
Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call trackingReporting & Analytics
Workflow Automation
Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive workFile Sharing & Document Management
Task & Project Management
Project Planning & Scheduling
Collaboration & Communication
Mobile App
Helps your team to stay top on the business everywhereMulti-Property
Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.Tenant Portal
Helps to manage tenancy, access documents, update information, and submit maintenance requests all in one place.Property Listing
Manage and oversee the product or property details showcased across all listing platforms, including agency and third-party websites.Rent Collection
Seamlessly collect rent from tenants via offline or digital payments, and effortlessly automate reminders and other essential tasks.Lease Management
Track tenant information, lease agreements, renewals, and terminations.Legal Document Management
Allows handling of NDA, compliance forms, regulatory, and other declarations.Communication Tools
Offers support through Email, SMS, or In-app announcements3D Walkthrough
Animated virtual tour of a property with accurate designs in various views and anglesResource Scheduling
Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end datesReal-time Dashboard
Provides easy visualization of the latest dataWorkforce Forecasting
Automatically predict future workforce needs based on historical data and proactively plan for shortcomings. It illustrates the staffing plan for a specific time period to effectively address both understaffing and overstaffing concerns.Workflow & Task Tracking
Productivity Analysis & Reporting
Application & Website Usage Tracking
Real-Time Activity Monitoring
Time Tracking & Attendance Monitoring
Data Security & Compliance Monitoring
GPS & Location Tracking
Keystroke Logging & User Activity Tracking
Screen Monitoring & Recording
Alerts & Anomaly Detection
Role Management
Helps regulate access to systems, based on individual rolesReports
Comes with reporting capabilities and features custom pre-built reportsFiltering
To match the instances against a set of search criteria.Wearable Integration
Sync with Fitbit, Apple Watch, GarminEHR-EMR Integration
Enables seamless synchronization with electronic health records.Telehealth Integration
Offers integrated links for seamless video consultations during appointments.Care plan Management
Helps in developing and managing a care plan including the observations needed and actions that must be performedElectronic Visit Verification - EVV
Allows to verify if care provider visits for personal or home health care servicesPatient Portal
Facility for patients to access personal health information from anywhereHIPAA Compliant
Offers security over the collection of sensitive data and uphold to protect the integrity of PHIMobile App
Helps your team to stay top on the business everywhereClaims Management
Helps to organize and keeping track of insurance claims and as such claims made by patients.Policy Management
Helps to design, maintain, update and report on compliance rules, regulations and policy status electronically so that it is easily accessiblePhysician Management
Manages records and vital details about physicians/medical doctors and also helps in telehealthcare solutionsPatient Records Management
Manages and records all necessary and vital data about a patient.Out-Patient Management
Helps to keep track and record of those patients who attend for treatment but does not stay overnight in the hospitalIn-Patient Management
Helps to record the medical journey of all patients undergoing treatment and admitted to the hospitalClaims Management
Helps to organize and keeping track of insurance claims and as such claims made by patients.Revenue Management
Professional management of your revenue to ensure growth of your businessBed Management
Helps staying informed regarding the bed availability at a specific hospital or a nursing homeClient Communication Tools
Offers support through chat, email, or in-app messaging throughout the process.Workflow Builder
Empowers teams to design precise, step-by-step workflows with clarity and ease.CRM Integration
Automatically sends and receives the relevant information to the CRM Software that helps in time managementAttendee Management
Manages data related to attendees and track concerned data systematicallyWeddings (Parties)
Regulates, manages and coordinates all aspects of a wedding or private parties.Travel Management
Records and manage useful data and regulates travel activities of the enterprise or an individualSponsorship Management
Helps in monitoring and tackling the sponsorship activities for an eventRoom Block Management
Manages everything essential for reserving a group of hotel rooms for specified event attendees or guestsMeetings
Supports arranging meetings, recording vital details and manages every aspect of itLead Retrieval
Helps to measure sales leads generated at events or conferencesGuest List Management
Assists managing, tracking and checking the event attendee listVendor Management
Helps to manage necessary data concerning vendors and allows easy accessConventions
Helps managing and adhering to protocols setup for eventsConferences (Seminars)
Suitable for event planners organizing formal eventsClient Management
Facilitates strong necessary data about clients/customers and allows access to it when requiredCatering Management
Helps with food and beverage planning, organizing and managementBadge Management
Facilitates assigning and managing badges to employees, students, visitors and guestsSocial Promotions
Publicize your website and brand over various social media platforms and increase your fan-baseSurveys
Optimize survey response rate with A/B testingTrade Shows
Helps managing and handling trade show events and all aspects concerning itTicketing
Offers an online ticket selling platformSpace Setup (Room)
Helps in setting the layout and making arrangements using furniture and equipment as per specified instructionsEvent Budgeting
Track vendor costs and event budgetsCustom Branding
Allows creating a unique identity for a business, product, or service. It includes designing elements like logos, colors, fonts, and messaging that reflect the brand's personality and values.Mobile App Support
Supports tag management on mobile applications remotelyPayment Processing
Helps to manage automated transactions across various online channelsSupplier Management
Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etcSponsorship Management
Helps in monitoring and tackling the sponsorship activities for an eventGuest List Management
Assists managing, tracking and checking the event attendee listBadge Management
Facilitates assigning and managing badges to employees, students, visitors and guests3D AR Event Layouts
Virtually explore floor plans and booths with cutting-edge 3D and Augmented Reality (AR) technology.Seating Management
Plan venue and session capacities and create reserved seating with seat maps.Communication Tools
Offers support through Email, SMS, or In-app announcementsAI Powered Insights
Unlock smarter, AI-powered insights to streamline prioritization and maximize productivity.Ticketing
Offers an online ticket selling platformPayment Processing
Helps to manage automated transactions across various online channelsUnified Customer Experience
Pricing & Promotion Management
Customer Data Management
Order Management (Omnichannel)
Inventory Synchronization
Multi-Channel Sales Integration
Analytics & Reporting
Marketing Management
Documents, tracks and also helps to access all data pertaining to the marketing departmentEmployee Management
Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterpriseTraining Management
Automates the documenting processes involved in training management and records the performance of employees during training sessionsOrder Management
Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic wayVendor Management
Helps to manage necessary data concerning vendors and allows easy accessAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformMulti-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresGuest Management
Automated Confirmations & Reminders
Reservation Management
Real-Time Availability
Waitlist Management
Online Reservations
Reporting & Analytics
Table Management
Allows effortless management of table layouts, seating arrangements, and reservations with real-time updates.Customer Database
Helps with a collection of data assembled from each customer.Resource Scheduling
Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end datesReservations
Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)Payment Processing
Helps to manage automated transactions across various online channelsOnline Scheduling
Helps in automating and monitoring the scheduling tasks virtually automaticallyGroup Scheduling
Helps in scheduling group meetings with multiple numbers of attendeesEmployee Scheduling
Helps in creating, processing and automating the employee scheduleAutomated Scheduling
Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updatesAppointment Scheduling
Helps in scheduling and managing all necessary appointmentsMulti-Location Scheduling
Helps in managing schedules and confirm reservations/booking from multiple locationsMeeting Room Booking
Helps managing meeting room schedules and offers a simple interface to book the appropriate booking roomClass Scheduling
Helps tutors or educational institutes at large to schedule academic and or vocational training classesBug Tracking
Allows the user to capture, report and manage the bugs that occurProduct Roadmaps
To visually summarize the progress and direction of your product offering over timeCustom Workflows
Facility to create workflows with custom stages, process, and status.Guest Sharing
Invite to access the file, image, or job work via a secured link without the need to login to panelSubtasks
Helps to create and manage subtasks that forms part of a larger piece of work to be doneDeadline Management
Allows to set, track, and manage deadlines for tasks, projects, or goals. It ensures that tasks are completed on time, promoting efficiency and productivity.Comments (Notes)
To encourage discussion, offer feedback, make a note, or clarify a point within a document or application.Dependency Management
Helps in identifying, documenting, and managing relationships between tasks, resources, and other projects to ensure a project's smooth progression and timely completion.Integration with Financial Systems
Sales Pipeline & Opportunity Management
Contact & Account Management
Client Relationship Management
Compliance & Regulatory Tracking
Reporting & Analytics
Workflow Automation
Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive workReporting & Analytics
Telehealth Integration
Offers integrated links for seamless video consultations during appointments.Patient Education Tools
Feedback & Surveys
Care Plan & Treatment Management
Patient Portal Access
Appointment Scheduling & Reminders
Patient Communication (SMS, Email, Portal)
Reviews Management
Helps in tracking and monitoring how the hospitality property perceived across the web and social media channelsReservations Management
Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible mannerOnline Hotel Booking
Helps the staff in accepting and confirming online booking and reservations madeMulti-Property
Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.Marketing Management
Documents, tracks and also helps to access all data pertaining to the marketing departmentMaintenance Management
Helps in recording vital data concerning the overall maintenance of a hospitality propertyHousekeeping Management
Helps in monitoring and managing all housekeeping related activities done in hotelsGuest Experience (GEM)
Helps in logging essential data that can be used to improve guests staying experience in the hotelHotel Group Management
Helps in managing a chain of hotels under a particular groupFront Office Management
Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertipsEmployee Management
Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterpriseCatering
Helps in storing necessary information related to catering or food services offered to guests at the hotelPoint of Sale (POS)
Ensures that the service selling and financial transaction related activities are completed efficiently and timelyGDS / OTA Integration
Helps in providing room availability and pricing information to a large base of potential guests through online travel agenciesBilling & Invoicing
Reporting & Analytics
Workflow Automation
Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive workPolicy Management
Helps to design, maintain, update and report on compliance rules, regulations and policy status electronically so that it is easily accessibleClaims Management
Helps to organize and keeping track of insurance claims and as such claims made by patients.Client & Account Management
Commission Management
Helps in managing and tracking the commission amounts and simplify as such calculationsRewards and Recognition
Helps to acknowledge the achievements, accomplishments of an employee, acquaintances, peers, team, and team membersPerformance Management
Helps to train, motivate, build accountability to the workforce and measure their outcomes on a timely basis360 Degree Feedback
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.Self Appraisal
A self-assessment to portray the performance of ownself during a particular period at workPulse Surveys
Helps managers to measure employee satisfaction and health of the company on a time-to-time basisAnonymous Feedback
Allows collecting feedback securely in a private manner by hiding the identity of the personBenchmarking
Setting up standards and targets for your team and team members, so that they are performing at their bestTransfers/Routing
Query Suggestions
Language Detection
For Sales/Marketing
Chatbot
Automated Responses
Natural Language Processing
Lead Capture
Provides webhooks and integrations to capture lead informationPre-Configured Bot
Code-free Development
Augmented Analytics
AI/Machine Learning
Generative AI
AI Copilot
An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.Trip Notifications
Alerts the passenger with timely and important messages of their tripMulti-destination Booking
Allows travel booking for multiple destinations at a timeItinerary Management
Creates a schedule of travel and events based on bookingBooking Management
Allow members to book, manage, edit all travel-related needsRide Share Booking
Connects users with drivers for on-demand ground transportation via mobile devices, offering dynamic pricing based on factors like distance, time, and demand.Travel Policy Management
It helps to ensure each trip in adherence to corporate travel policiesGroup Booking
Facilitates travel booking for a large group of 10 or more.Approval Workflow (Travel)
Managers and decision-makers can review and approve travel plan and budgetReceipt Management
Store and manage receipts of the expenses incurred by the employees.Multiple Reporting Currency
Reports entries from different origin currencies in the native exchange rate.Spend Control
To reduce spending and prevent unauthorized use by setting transactional control.Rewards and Recognition
Helps to acknowledge the achievements, accomplishments of an employee, acquaintances, peers, team, and team membersEmployee Management
Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise360 Degree Feedback
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.1-on-1 Meetings
Facilitates 1-on-1 meetings between manager and employee to give feedback, keep each other in the loop, resolve issues, and help the participants succeed in their rolesRater Selection
Allows interviewee to choose their own feedback providers (raters)Employee Progress Tracking
Helps to track employee progress, skills, and experience to develop and retain internal talentOn-going Performance Tracking
Facilitates a real-time managers' feedback for continuous progressKPI Monitoring
It helps to measure the success rate of an individual or organization is at reaching the strategic objectivesIndividual Development Plan
Helps employees to prepare career and personal development plans and address current gaps in performance, competency, skill, or abilityCustom Dashboard
Provides a set of options to customize the interactions in dashboard layoutCompetency Management
Helps to identify, and manage the key skills necessary for an employee to reach target performanceManager-to-peer Recognition
Allowing managers to acknowledge, nominate, recognize and reward employees in the form of awards, digital badges, points, or messagesSocial Recognition
Broadcast individual recognition with team members and managers through a social network-esque feed or a built-in customizable web portalPeer-to-Peer Recognition
Allowing employees to acknowledge each other in the form of digital badges, awards, or messagesEmployee Segmentation
Segregates the employees into small groups by defined criteria such as location, demographics, and position.Customizable Templates
Team OKR
An option to create and assign team-wide OKRsSelf Appraisal
A self-assessment to portray the performance of ownself during a particular period at workPulse Surveys
Helps managers to measure employee satisfaction and health of the company on a time-to-time basisAnonymous Feedback
Allows collecting feedback securely in a private manner by hiding the identity of the personCustom Workflows
Facility to create workflows with custom stages, process, and status.Survey Templates
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.Question Library
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveysBenchmarking
Setting up standards and targets for your team and team members, so that they are performing at their bestAttribution
Track and allocate credit to touchpoints throughout the conversion journey.Call Transcripts
Transforms call audio into easily searchable transcriptsCall Routing
Directs calls to the appropriate agent or departmentCall Recording
Facility to record calls with a set of conditions and complianceAnalytics
Allows integration with other analytical tools or has it inbuiltCall Metadata
Captures caller details, time, campaign source, and deviceDynamic Number Insertion (DNI)
Assigns unique phone numbers to campaigns/channels to track calls.Security and Privacy Compliance
Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.Online Booking Engine
Guest Profile Management
Rate & Pricing Management
Room Availability & Inventory Management
Reservation & Booking Management
Reporting & Analytics
Payment Processing
Helps to manage automated transactions across various online channelsEHR-EMR Integration
Enables seamless synchronization with electronic health records.Custom Branding
Allows creating a unique identity for a business, product, or service. It includes designing elements like logos, colors, fonts, and messaging that reflect the brand's personality and values.Telehealth Integration
Offers integrated links for seamless video consultations during appointments.Mobile App
Helps your team to stay top on the business everywherePayment Processing
Helps to manage automated transactions across various online channelsAppointment Scheduling
Helps in scheduling and managing all necessary appointmentsPatient Records Management
Manages and records all necessary and vital data about a patient.Multi-Provider Scheduling
Facilitates appointments or meetings involving multiple doctors, departments, and service providers.Rescheduling and Cancellation
Enables the modification or cancellation of appointments with ease.Automated Reminders
Minimize no-shows with timely vaccination and appointment reminders.AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Custom Workflows
Facility to create workflows with custom stages, process, and status.Compliance Management
Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followedProject Budgeting
Change Management
Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.Data Import-Export
Helps in importing and exporting dataFree Trial
Available
No Credit Card Required, Get Started for Free
Free /User/Month
Basic $7.00 $7.00 per user / month
Standard $11.00 $11.00 per user / month
Premium $25.00 $25.00 per user / month
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Converza AI: Enha...
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Step-by-Step Guid...
Pronnel AI Agent
Pronnel as omnich...
Pronnel Tutorials
Activity View
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Grid View
Home Screen
What is Pronnel used for?
Pronnel is an AI-powered omnichannel CRM and business automation platform used to manage leads, customers, communication, sales, and follow-ups in one place. It helps businesses automate repetitive tasks, track customer interactions across channels like WhatsApp and calls, run drip campaigns, and use AI Calling and chatbots to improve customer engagement and conversions.
How much does Pronnel cost?
Pronnel offers a Free plan for up to 20 users. Paid plans start at $7/user/month when billed annually, with monthly plans starting at $10/user/month. Higher plans include additional features such as AI chatbots, advanced automation, increased storage, and white labeling.
Pronnel also offers flexible plans and lifetime deals depending on business requirements.
Does Pronnel offer a free plan?
Yes, Pronnel offers a Free plan at $0. It includes up to 20 users, 1,000 items, 100 MB of storage, and 100 automation actions per month. You can start using Pronnel without a paid subscription and upgrade when you need more features or capacity.
Does Pronnel have AI features?
Does Pronnel support WhatsApp?
Can Pronnel automate customer follow-ups?
Is Pronnel an omnichannel CRM?
Who can use Pronnel?
Can Pronnel help manage leads and customers?
Does Pronnel offer AI Calling?
Does Pronnel support CRM automation?
Is Pronnel suitable for small businesses?
What makes Pronnel different from traditional CRMs?
Vendor Details
Founded : 2023Social Media Handles
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