What do you like best?
I can manage all of the document creation, managing and sending through the Zoho Sign portal. Rather than faxing or getting documents printed and signed by hand, I can get documents signed digitally by myself or by those that I send my documents to. The layout and design of the Zoho Sign platform is very neat and organized well. The instructions on how to create new documents and send them is fairly simple. It's also quite simple for recipients to sign documents, which is important since I work with people that often have limited technical capabilities.
What do you dislike?
I suppose the only thing I don't like is the pricing. It's not the least expensive pricing model I've seen, so if it could maybe look at some of its competitors and align the pricing with some of the lower cost digital signing services, then I would be more enthusiastic about using it.
Recommendations to others considering the product:
If you're going to use Zoho Sign, I would also consider using some of Zoho's other software. They have many other applications that work well for many office and business tasks that are common in today's business world. You'll also be able to integrate Zoho Sign with many of those applications.
What problems are you solving with the product? What benefits have you realized?
Any type of software that can make processes easier and save time are usually a plus. Zoho Sign can certainly be that type of software for our contracts and invoices. It's probably given me the most improvement in my daily work flow and helps to keep me accountable of documents that are signed and still need to be signed. The status updates keep me in the know at all times and help me to react and respond after document transmissions in a timely manner.