Home/Call Center Software/CallHippo
Updated on: September 19, 2020
What is CallHippo ?
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CallHippo

A Solution to Optimize Calls to Customers
(173 Ratings) Write Review

CallHippo is a Call Center software used to automate workflow with calls to your customers. Analyze Call recordings, and the total number of calls made to monitor your team's performance. The software offers features like Call Transfer, Call conference, Call Queuing, Call Barging, Virtual Phone System, and Smart Call Forwarding. The software integrates with Zoho CRM, Pipedrive, Hubspot, Zapier, and more. Small, Medium and Large companies make use of the software.

CallHippo Awards

Fastest Growing
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CallHippo Features Show All Features

CallHippo Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Newark, Delaware
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Call Center Software

CallHippo Pricing

Pricing ModelSubscription , Quotation Based
MONTHLY YEARLY
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 01/07/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

CallHippo FAQs

CallHippo is Call Center Software. CallHippo offers the following functionalities:

  • Call Monitoring
  • Auto Call Recording
  • IVR Support
  • Queue Management (Calls)
  • Predictive Dialer
  • Live Chat
  • Concurrency Support
  • Inbound Call Center
  • Outbound Call Center

Learn more about CallHippo features.

The pricing for CallHippo starts at $18.00 per user per month. CallHippo has 3 different plans:

  • Bronze at $18.00 per user per month.
  • Silver at $24.00 per user per month.
  • Platinum at $40.00 per user per month.
    • CallHippo also offers a custom plan based on the customer's request.

      Learn more about CallHippo pricing.

No, CallHippo does not offer a free plan.

Learn more about CallHippo pricing.

Yes, CallHippo provides API.

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CallHippo Reviews

OVERALL RATING
4
Based on 173 Rating(s)
Rating Distribution
  • 69.2 %
  • 11.5 %
  • 3.8 %
  • 0 %
  • 12.8 %
SHARE YOUR EXPERIENCE Write a Review
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User in Professional Training & CoachingSource : g2crowd.com
(Reviewed on 10 September 2020)
"Awesome service from Jitendra !"

What do you like best?

Stable connection and easy to navigate dashbaord Review collected by and hosted on G2.com.

What do you dislike?

none. everything looks good---------------------------------- Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

International calling Review collected by and hosted on G2.com.

...more
Administrator in Consumer ServicesSource : g2crowd.com
(Reviewed on 07 September 2020)
"Awesome experience especially with Nidhi - She was really great no wonder she is a Supervisor -"

What do you like best?

I like all the support I wish i can remember the first guy I have spoken to before speaking with Nidhi that guy is also awesome in many ways. For Nidhi the Supervisor she is really great I'm am satisfied with her service. I can feel her sincereness as she helps me with my concern. - SO HAPPY WITH THE SERVICE way to go NIDHI. Review collected by and hosted on G2.com.

What do you dislike?

There should be a pop message that says auto-debit or ask the customer if they want an auto-debit. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

notifications about auto-debit Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was trying to make a refund for the charge because thas was not my credit card. upon signing up is was not able to get any update or notification about auto-debit. Review collected by and hosted on G2.com.

...more
Burak BSource : g2crowd.com
(Reviewed on 28 August 2020)
"Amazing support"

What do you like best?

I've applied for a new NL business number to Callhippo and people were very helpful.

Hima and Manish from support assisted me and I had my number assigned very quickly.

After 1-2 days, I had a problem with their call forwarding service, again the same support person Hima helped me with this and they really did their best to solve it within a few hours. Now everything works fine. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really. All working fine and I have no complaints. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a virtual office in the Netherlands and we're using local phone number in that region. Review collected by and hosted on G2.com.

...more
Saiprasad NSource : g2crowd.com
(Reviewed on 25 August 2020)
"Nice Calling Software"

What do you like best?

Vast calling reach, Nice customer support Review collected by and hosted on G2.com.

What do you dislike?

Nothing as of now. Using it since last 2-3 months regularly Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Well, we have been provided with a virtual number for a specific geography as required. Review collected by and hosted on G2.com.

...more
Harsh PSource : g2crowd.com
(Reviewed on 17 August 2020)
"Best Calling Software which consume less data."

What do you like best?

Best Calling Software, You can use it for calling across the world. The best part is, it consume very less data and you can call to any one anywhere without any interruption. It also works fantastic with your mobile data pack. You can listen, download the voice recordings from the software and even you can share the voice recording link to anyone. Review collected by and hosted on G2.com.

What do you dislike?

Well there is no dislike about this software yet, But yes if they decrease the size of voice files for download purpose then it would be great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best software for Current situation and people who are working from home. Best for KPO and BPO Purpose Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Well i use it for our organizational purpose. The main benefit is we can share the link if we want to share the voice recording rather than complete recording which again requires other software. Review collected by and hosted on G2.com.

...more
Administrator in AccountingSource : g2crowd.com
(Reviewed on 03 August 2020)
"Callhippo is by far the best calling service that I have dealt with."

What do you like best?

Customer support and ease of set up. It was very easy with the help they gave me. Review collected by and hosted on G2.com.

What do you dislike?

I can not really complain about anything. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Have a chat with support when you are setting up your account. They are great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed phone support set up very quickly. Review collected by and hosted on G2.com.

...more
Kenneth LSource : g2crowd.com
(Reviewed on 01 August 2020)
"Excellent service!"

What do you like best?

I like Callhippos simplicity and efficiency especially from the support team namely Juhi and Hima. They have been very patient and professional in assisting me from A-Z on getting a virtual number for my company! Review collected by and hosted on G2.com.

What do you dislike?

There really was nothing to dislike though I did have an issue during payment processing due to my bank not allowing my card to be used for online payments. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently have no problems at all. That is one of the many benefits of using a trusted name like Callhippo Review collected by and hosted on G2.com.

...more
Administrator in Oil & EnergySource : g2crowd.com
(Reviewed on 30 July 2020)
"Great, Easy to Use Service"

What do you like best?

Really simple to set up and lots of options to make it your own Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of options, which is a positive for some people, but it could be a detractor for others. Their pricing is also a little complicated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a company-wide number that had the “press X to reach Y department” type routing. It works! Review collected by and hosted on G2.com.

...more
Administrator in Education ManagementSource : g2crowd.com
(Reviewed on 30 July 2020)
"The VOIP solution you've been Googling for."

What do you like best?

There is a reason CallHippo comes up first when you search for VOIP solutions; from the way they know exactly what you need to matching your requirements to a business solution, they know it, they have it, and they will provide it. You don't need to Google anyone else. Need a new number? CallHippo. Need a number ported? CallHippo. Need a digital business phone? CallHippo! Trust and believe. It is the solution you need. That rhymes. Lol. :) Review collected by and hosted on G2.com.

What do you dislike?

Nothing. Works well. No complaints here. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you don't know where to begin, don't be afraid to ask for help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Makes international calls easy. There is nothing to lose and almost everything to gain with CallHippo. Review collected by and hosted on G2.com.

...more
Roger CSource : g2crowd.com
(Reviewed on 30 July 2020)
"Dialer Issue"

What do you like best?

they provide all sudden support....Today I had a genuine problem with the dialer and reached out to customer service for help.The customer service executive by the name Vijay helped me for over an hour to fix my problem. he went out of his way to help me solve this problem...Thanks a lot vijay..and callhippo Teams.. Review collected by and hosted on G2.com.

What do you dislike?

it took time to understand the problem ...but at the end got the problem...and solved it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

my mobile data was unstable .... and i was not able to accept the calls properly... Review collected by and hosted on G2.com.

...more
Read All Reviews

Videos on CallHippo

CallHippo - Virtual Phone Systems for Small Business
CallHippo - Virtual Phone Systems for Small Business
How to buy a virtual phone number - CallHippo
How CallHippo Pricing Works?

CallHippo Screenshots

Dynamic number insertion
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Dynamic number insertion
Dynamic number insertion
Latest Activity
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