For small and mid-size businesses, the best investment to make is in people, be that employees or customers. A CRM software is a great way to make life simpler for your employees and customers. CRMs make it easy to manage the day-to-day customer interactions while offering them a better overall experience. If you don't have the budget for it, free CRM software is all you need. Here we have listed some of the top free CRM software along with their features, pricing, reviews, and alternatives. You can also compare the software with other tools and choose the one that suits your organization the best.
Zoho CRM pricing: Starts at $14.0. Offers Free-forever plan.
What is Zoho CRM and how does it work?
Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. show more
Freshsales pricing: Starts at $15.0. Offers Free-forever plan.
What is Freshsales and how does it work?
Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. show more
Vtiger pricing: Starts at $30.0. Offers Free-forever plan.
What is Vtiger and how does it work?
Vtiger all-in-one CRM enables businesses to streamline their marketing, sales, and support teams by centralizing customer data. One View enables marketing and sales teams to create a shared view of the customer. This allows teams to maximize the ROI of lead generation campaigns and deliver better sales experiences. Playbooks and automation provide advanced insights and tracking. Customer engagement across multiple channels ensures exceptional support. The complete view of the customer enables support teams to drive customer delight and close tickets quickly. show more
Streak pricing: Starts at $15.0. Offers Free-forever plan.
What is Streak and how does it work?
Streak is a CRM software that’s entirely integrated within your gmail inbox. It relieves you of a number of stress as it brings everything related to your CRM function at one place, i.e. in your inbox. With Streak’s support pipeline, you can get access to the entire support history of the customer you’re talking with, which will allow you to help that customer better or even pitch in a new deal. Streak’s email tracking notifies you when your proposal is read, thus, giving you an idea of when to follow up and close the deal. It also lets you know if your support message has resolved an issue or if the contact hasn’t yet read your helpful message. show more
HubSpot CRM pricing: Starts at $45.0. Offers Free-forever plan.
What is HubSpot CRM and how does it work?
A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. show more
Bigin by Zoho CRM pricing: Starts at $7.0. Offers Free-forever plan.
What is Bigin by Zoho CRM and how does it work?
Bigin is a pipeline-focused CRM software designed particularly for small businesses. The software’s design is minimal and comes with a clean dashboard that shows all the relevant information to the user. It gives an all-round view of all the contacts along with every bit of relevant information organized in one place. This 360-degree overview helps the users to connect with the prospects easily through email, phone, Twitter, and other web forums as well. Users can have better pipeline visibility with the application’s user-friendly pipeline management tools. Being customizable, it enables the addition of relevant fields to get specific results easily. Besides, there is also a smart filter tool that can quickly sort data so that one does not have to go through the entire record every time. Easy to create workflows can automate many routine tasks, help inefficient tracking of deals, etc. Bigin by Zoho CRM allows the creation of product lists and gives the option to associate new deals with them and all these without leaving the platform. The feature set, along with data management and security systems like import/export, role management, audit logs, and GDPR compliance, make Bigin one of the best CRM solutions for small firms. show more
Agile CRM pricing: Starts at $9.99. Offers Free-forever plan.
What is Agile CRM and how does it work?
Agile CRM is a gamification-driven software that offers excellent customer relationship management functionalities as well. It can provide Marketing, Sales and Service automation in a single platform. The software comes featured with gamification features like collaboration tools, leaderboards or activity tracking and is perfectly suitable for sales. Free version and free trial of the software are available. It comes with three deployment options, which include Cloud, SaaS Web; Mobile - Android Native and Mobile-iOS Native. Besides gamification features, Agile CRM also features web analytics, contact management, telephony, sales tracking, marketing automation, two-way emails, etc. show more
Odoo CRM pricing: Starts at $7.25. Offers Free-forever plan.
What is Odoo CRM and how does it work?
Odoo CRM is an advanced CRM software that helps businesses with their sales opportunity enhancement and organisational efficiency management. Insights provided by the same help companies make smarter decisions in real-time, allowing users to create custom dashboards of their own and get access to quick information at a glance. Apart from that, detailed reports and flow charts are also available with the platform facilitating deeper data insights and real-time sharing protocols with fellow team members. Odoo CRM allows businesses to schedule activities based on sales scripts, inclusive of meetings, calls, quotations and mailing. Moreover, they can also gather required information about mail received, website, pages viewed, etc. For supervisors, a real-time overview of integrated performances, scheduled activities and team-based actions are of great help. At last, companies can also depend on the same to find out how they have performed as compared to pre-scheduled monthly targets. show more
Really Simple Systems CRM pricing: Starts at $14.0. Offers Free-forever plan.
What is Really Simple Systems CRM and how does it work?
Really Simple Systems is a simple CRM software, which is ideal for growing teams working for B2B. One can build long-lasting relationships, make more sales and save time with this software. This is a powerful small business CRM system, which helps users work smarter. It provides everything that the user needs to execute sales and marketing all at one central place. In the case of ‘sales’, one can use this essential CRM tool to manage customers and prospects by keeping track of the transactions. Under ‘marketing’, everything that is required to manage the marketing campaigns and activities can be executed well with the help of this CRM tool. The software also assures to deliver great customer service by making sure all support requests are handled efficiently and without missing out on any information. There are more than 3000+ businesses that choose to work on this software, as it helps one to build great relationships and caters to business growth efficiently. show more
Capsule pricing: Starts at $18.0. Offers Free-forever plan.
What is Capsule and how does it work?
Capsule is an online CRM software that incorporates a simple visual interface into a powerful CRM system. It works towards building a database with vital information of customers available at the user’s fingertip, from tracking sales to keeping a track of all the contacts which essentially gives its users a birds-eye view of everything they need to deliver a more personal experience to their customers. Companies can achieve a higher number in sales with the option to tailor their own pipelines, granting them the complete dashboard which indicates minute details like potential values and where they stand in the pipeline. This makes taking the next decisive step pretty easy. Capsule’s features include a simple and intuitive customer index within a visual overview of entire sales pipelines, aiding companies to keep a track of where their sales stand as they scale and grow. The software makes sure that not a single open sales opportunity is missed. Users can use features like Milestones to measure up their possible future sales prospects against the factors that are dialed in automatically by the software. Capsule helps team members to have the visibility and the clarity to create their own sales pipelines, making the operations clearer and easier for businesses. show more
YetiForce CRM pricing: YetiForce CRM Offers Free-forever plan.
What is YetiForce CRM and how does it work?
YetiForce is an open source CRM system that enables its users to manage their business with efficiency, multitasking, control, and innovation. The software allows its users to manage their businesses through any device from any place. It provides one with luxurious features, and many customizable modules of the user and administrator, along with the designed widgets, making the software equipped with the highest quality technological tools. One can avail reliable support from the software to solve the queries and problems of the users. The quick response of the system ensures compatibility with other mobile device browsers. YetiForce provides its users with regular updates that contain bug fixes, new improvements along with new features. The software helps its users to remember meetings, events, and calls, and hence organizes every information about the contacts of their customers. It analyzes and processes all the data entered into the system and creates different tables, charts, and graphs. show more
GoSquared pricing: Starts at $29.0. Offers Custom plan.
What is GoSquared and how does it work?
GoSquared Software is a platform to acquire leads, build a product, close deals. Measure your marketing, generate reports on your website performance. Small, Medium and Large companies make use of the software.
OroCRM pricing: OroCRM Offers Free-forever and Custom plan.
What is OroCRM and how does it work?
ORO CRM is a customer relationship management software used to track leads for greater business prospects. Conversion optimization, sales growth, and customer pleasure are all possible with this programme.Segment campaigns based on email marketing conversion and use dashboards to track business performance. It works with Magento's Abandoned Cart module. The programme is designed for small and medium businesses.It has a variety of features such as – Accounts and Contacts Management using which you can monitor and manage all your accounts, client interactions, and information in one location thanks to its comprehensive but user-friendly design. OroCRM also syncs and updates customer profiles, merges accounts, and associates customer information across numerous channels, eliminating the need to deal with duplicate data.One of their most beneficial features is that 360degree view – it allows you to collect information from every client interaction, such as product views, email responses, and support tickets. Everything is also recorded across numerous touchpoints, including online B2B and B2C stores, as well as social media outlets.They provide a real-time dashboard to drive strategic actions by giving insights into business performance and KPIs. show more
eWay-CRM pricing: Starts at $18.0. Offers Free-forever plan.
What is eWay-CRM and how does it work?
eWay-CRM software is a platform that allows you to keep track of and exchange information about all of your customers and clients. The software includes features for keeping track of sales through emails, notes, and documents. With eWay-CRM, you may cooperate with your team to automate your sales pipeline for business workflows by collaborating on follow-up tasks. Your team has access to all of your contacts and businesses. It contains categories and custom fields, and it syncs with your smartphone. It has a built-in email tracking system. You get all deals and leads in one spot for your sales-related support. It works with Power BI, QuickBooks, and other programmes. It is compatible with Android and iOS mobile devices. It also provides you with reminders and automated workflows. You can keep track of your delivery and manage your tasks. A summary view of projects displays individual management goals, project profitability, invoicing and human resource planning, as well as financial results based on request type.. You can also control your company's marketing objectives. You can split your database and then quickly select a respondent list based on particular criteria. show more
Spin CRM pricing: Spin CRM Offers Free-forever plan.
What is Spin CRM and how does it work?
Spin CRM software is a platform used to manage your sales processes and track sales. The software offers tools to customize requests based upon the phases and descriptions. Collaborate with teams to prioritize tasks and measure the performance of business with revenue. It integrates with WooCommerce, G Suite, and more. Small, Medium companies make use of the software. show more
Cogmento CRM pricing: Cogmento CRM Offers Free-forever plan.
What is Cogmento CRM and how does it work?
Cogmento offers Customer Relationship Management (CRM) software solutions for various industries. Users can avail multiple CRMs including Dental CRM which ensures relevant medical compliances. It also includes patient marketing, patient reputation management, healthcare info tracking, dental documents and workflows, and accountability and patient sensitive information management tools. Another offering automotive CRM includes car dealer CRM management, dealership CRM system, automotive sales software, and auto finance software. Call center CRM automates the user's inbound and outbound calling needs in 90 countries worldwide. Users can get a virtual phone number and start creating their call center features after sign-up. Insurance CRM lets agents and other parties sell to consumers and businesses and keep track of the interactions on the Cloud. Users can also automate tracking of essential customers, policies, claims, and more. Other CRMs include Real Estate CRM, professional services CRM, and contract builder CRM. show more
HaystackCRM pricing: Starts at $29.0. Offers Free-forever plan.
What is HaystackCRM and how does it work?
HaystackCRM is a CRM software used to connect customers and leads. The software offers tools to manage contacts with sales pipeline with quotes. Collaborate with teams and add a product catalog of items or services. The Native mobile app used to manage CRM operations on any device. Small, Medium companies make use of the software. show more
EngageBay Sales CRM pricing: Starts at $10.39. Offers Free-forever plan.
What is EngageBay Sales CRM and how does it work?
EngageBay is an all-in-one marketing and sales CRM solution that helps businesses organize email contacts, monitor deals, grow sales, and build customer relationships. Users can get a complete view of every interaction ever had with their leads and get deep customer insights to the market and sell better. It allows users to design engaging emails and run email marketing campaigns easily with just a simple click of a button. Businesses can measure performance and get better click-through rates, thus helping to grow the business. Through the customizable forms feature, users can create simple and stylish forms on any device and dramatically improve their conversations. Users can choose from a wide range of landing page templates or create their pages in less than two minutes. The powerful email tracker helps to keep track of prospects actions and get notified the moment someone opens an email or clicks a link in the email. show more
Vendasta pricing: Starts at $42.0. Offers Free-forever plan.
What is Vendasta and how does it work?
Vendasta is a tool that businesses and companies can use to sell digital solutions under their brand. It helps businesses succeed online and build a monthly recurring revenue. The white-label marketplace takes all the hassle away and provides clients with one unified and seamless experience. The platform uses big data and artificial intelligence to streamline sales and marketing. Users can deliver small and medium businesses a sign-in to manage their entire digital storefront under their brand. There are free products with clear upgrade paths available through the client’s app as soon as they log in. Users can explore tools for listings, social marketing, eCommerce, reputation management, and more. It allows users to easily customize and add trusted products to their stores for their clients to discover. Businesses can give their clients access to detailed reporting and analytics that keep them informed and engaged. Clients can easily transition their business to selling online with the free eCommerce tool. show more
Wakeupsales pricing: Wakeupsales Offers Free-forever and Custom plan.
What is Wakeupsales and how does it work?
Wakeupsales software is a CRM software used to streamline sales activities. Manage Projects, generate leads, and close more deals. It offers a real-time ticket customer support during the project and even after delivery. The software integrates with MailChimp, Zapier, CallHippo, and more. Marketers, Project Managers, Small, Medium and Large companies make use of the software. show more
|PRODUCT NAME||SW SCORE (OUT OF 100)||AGGREGATED RATINGS (OUT OF 5)|
|Bigin by Zoho CRM||89||4.3|
|Really Simple Systems CRM||89||4.2|