What is Customer Support?

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Customer support is a service provided to help customers resolve any technical problems that they may have with a product or service.

Software with Customer Support

PRODUCT NAME	SW SCORE(OUT OF 100)	AGGREGATED RATINGS (OUT OF 5)
Pipedrive CRM	98	4.5
Zoho CRM	98	4.2
Salesforce	95	4.3
Thryv	95	4
Keap	94	3.9
Nutshell	94	4.4
Copper CRM (Formerly ProsperWorks)	93	4.2
Insightly	93	4.1
NetHunt CRM	93	4.8
Vtiger	93	4.3

Related Features

Call Logging

Call logging/recording aids in the management and analysis of the sales calls. It may also allow you to make, receive, record, redirect, and assign ownership to calls, as well as serve as a call logger to ensure that missed calls are never forgotten again. Call logging gives you a better understanding of what's going on with your sales calls.

Contact Management

The process of storing, organizing, and monitoring information about your clients, prospects, and sales leads is known as contact management. In its most simple form, an address book or an Excel or Google spreadsheet with entries for all of the people with whom you do business can be used to handle your contact details. Many companies, on the other hand, prefer to use advanced contact management software. This is particularly useful if you have a large number of contacts to keep track of or several people who need access to the information.

Collaboration Tools

Collaboration tools make it easier for people to work together. A collaboration tool's aim is to assist a group of two or more people in achieving a shared goal or objective. Paper, flipcharts, post-it notes, and whiteboards are examples of non-technical collaboration tools. Collaboration software, on the other hand, is a technological tool.

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Related Topics

Related Categories

Related Features

Software with Customer Support

Related Features

Call Logging

Contact Management

Collaboration Tools

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers