Home/Transactional Email Software/SendGrid
Updated on: July 11, 2020
What is SendGrid ?
SendGrid - Transactional Email Software : SaaSworthy.com
View Gallery
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SendGrid

Boost your email marketing game with SendGrid
(477 Ratings) Write Review

SendGrid offers tools and features to empower your email marketing campaigns. Use its simple and easy-to-use interface to create and design your emails the way you want to. You can also build responsive emails using the design editor, or choose from a number of pre-installed responsive templates. Its advanced real-time analytics tools provide you with detailed insights and reports on various key metrics. With SendGrid, keep a track of emails sent, delivery rates, spam reports, bounces, link clicks and a lot more. It simplifies the way you engage your customers and helps you in sending relevant and targeted emails.

SendGrid Features Show All Features

SendGrid Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Denver, CO
Deployment SaaS/Web/Cloud Category Transactional Email Software Email Marketing Software

SendGrid Pricing

Pricing ModelFree Trial , Freemium , Subscription
Free (Email API)
Free

Free Forever

Features

  • 40000 Emails for your first 30 days then send 100 per Day
  • APIs, SMTP relay, and webhooks
  • API keys and permissions
  • Comprehensive client libraries
  • DKIM customization
  • Data rich email activity feed
Essentials (Email API)
$14.95 /Month

Features

  • Ideal for teams sending up to 100000 Emails per Month
  • Includes features of Free plan
Pro (Email API)
$79.95 /Month

Features

  • Ideal for businesses sending from 100000 to 1.5 Million Emails per Month
  • Includes features of Essential plan, plus
  • Dedicated IP included
  • Subuser management

Premier (Email API)
Custom

Features

  • Ideal for businesses sending 1.5 Million plus Emails per Month
  • Includes features of Pro plan, plus
  • Customer success manager
  • Prioritized support

Contact the vendor to get the latest pricing detail.

Free (Marketing Campaigns)
Free

Features

  • 40000 Emails for your first 30 days, then send 100 per day
  • Flexible template editors
  • Segmentation
  • A/B Testing
  • Real-time analytics and tracking
  • Data rich email activity feed
Essentials (Marketing Campaigns)
$14.95 /Month

Features

  • Ideal for teams sending up to 100000 Emails per Month
  • Plus $10 per Month per 10000 Contacts
  • Includes features of Free plan

Pro (Marketing Campaigns)
$79.95 /Month

Features

  • Ideal for businesses sending from 100000 to 1.5 Million Emails per Month
  • Includes features of Essentials plan, plus
  • Dedicated IP included
  • Subuser management
Premier (Marketing Campaigns)
Custom

Features

  • Ideal for businesses sending 1.5 Million plus Emails per Month
  • Includes features of Pro plan, plus
  • Customer success manager
  • Prioritized support

Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page
SendGrid Pricing
View Full Screen

Disclaimer: The pricing details were last updated on 29/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SendGrid FAQs

SendGrid is Transactional Email Software. SendGrid offers the following functionalities:

  • Dashboard
  • Template Management
  • A/B Testing
  • Multi-factor Authentication
  • Predesigned Email Templates
  • SMTP
  • Webhooks
  • Email Personalization
  • Automated IP Warmup
  • Email History
  • Custom Reverse DNS
  • Email Tag
  • Email Suppression

Learn more about SendGrid features.

The pricing for SendGrid starts at $14.95 per month. SendGrid has 4 different plans:

  • Essentials (Email API) at $14.95 per month.
  • Essentials (Marketing Campaigns) at $14.95 per month.
  • Pro (Email API) at $79.95 per month.
  • Pro (Marketing Campaigns) at $79.95 per month.
    • SendGrid offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about SendGrid pricing.

Yes, SendGrid offers a free plan.

Learn more about SendGrid pricing.

Yes, SendGrid provides API.

Ask the Community View Community

SendGrid Alternatives SendGrid Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
MailChimp
(7783 RATINGS)
MailChimp
Create targeted email or ad campaigns by connecting with MailChimp, an email marketing software that specializes in making sure that your emails reach the...
Visit Website
SendGrid vs MailChimp
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Mailgun
(194 RATINGS)
Mailgun
Mailgun is an Email Marketing Solution with powerful APIs used to send, receive and track email. The software offers features like Email Logs, Email Analytics,...
Visit Website
SendGrid vs Mailgun
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SendinBlue
(378 RATINGS)
SendinBlue
SendinBlue is a platform for both Marketing Automation and Email campaigns. It is a user-friendly platform used for engaging customers with email and SMS...
Visit Website
SendGrid vs SendinBlue
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Mailjet
(78 RATINGS)
Mailjet
Mailjet is a cloud-based email marketing software to send, track and deliver transactional emails. Create a responsive email with pre-defined templates,...
Visit Website
SendGrid vs Mailjet
70% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SMTP
(11 RATINGS)
SMTP
SMTP email relay service lets users send emails in minutes. This flexible and scalable email sending service has been built for businesses and developers. This...
Visit Website
SendGrid vs SMTP
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Amazon SES
(113 RATINGS)
Amazon SES
Amazon Simple Email Service (Amazon SES) is a Cloud-Based Email sending service to send transactional emails. A secure platform used to send and receive...
Visit Website
SendGrid vs Amazon SES
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Mandrill
(88 RATINGS)
Mandrill
Mandrill is a transactional email API for Mailchimp users. It's reliable, powerful, and ideal for sending data-driven emails, including targeted e-commerce and...
Visit Website
SendGrid vs Mandrill
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SocketLabs
(51 RATINGS)
SocketLabs
SocketLabs is a smooth and dependable email service, which is trusted by developers and IT professionals for sending industry-leading deliverability. This...
Visit Website
SendGrid vs SocketLabs
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Postmark
(23 RATINGS)
Postmark
Postmark is an email service provider aimed at providing transactional email to customers. By preventing bulk promotional email, Postmark remains at the...
Visit Website
SendGrid vs Postmark
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SparkPost
(67 RATINGS)
SparkPost
SparkPost is an advanced delivery system for marketing and transaction emails. With sophisticated email features suitable for many applications, you are able...
Visit Website
SendGrid vs SparkPost

SendGrid Reviews

OVERALL RATING
3.5
Based on 477 Rating(s)
Rating Distribution
  • 306
  • 39
  • 17
  • 97
  • 18
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
JNSource : trustpilot.com
(Reviewed on 21 May 2020)
Reliability is a joke

Reliability is a joke! Our api keys got deleted for no reason at all, and keys that were deleted a few months ago resurfaced!And support is non-existent.

...more
Isaac GrinsdaleSource : trustpilot.com
(Reviewed on 18 May 2020)
The worst customer service I've ever…

The worst customer service I've ever experienced (mainly lack of responsiveness, but also generic answers when they finally got back to us. (over a week of waiting). None of their automated functions work (forgotten password or download contacts, etc). I really don't have the words for how bad this company is now. Must be something to do with them joining Twilio. Thankful our credit card blocked their last transaction of over £1,000 (we're only on the basic plan and never go over our email limit) Thinking of moving to a different email provider? NEVER CHOOSE SENDGRID. We've enjoyed our first year with Sendgrid. But they have failed so badly recently we have to move platforms and lost a TON of contacts in the process. (Because their download function doesn't work) Beyond words. They'll be going bust before long at this rate.

...more
Louw CoetzerSource : trustpilot.com
(Reviewed on 18 May 2020)
No support and SPAMCOP blacklisted IP address

As a new customer I was shocked to find that after going through all the setup on their site that their public IP address is blacklisted at SPAMCOP resulting in all sent email being rejected. Upon visiting Sendgrid's website, which has a banner across indicating that their live chat facility is offline, I left a message which until now, 6 days later, is unanswered. I contacted them via Twitter messaging and was asked to send an email to their support address which was done, and until now, 6 days later, is still unanswered. I get their regular marketing emails and even responded to them with no reply.Honestly, there is no way I can recommend this service as a business partner to anybody who is serious about their business and reputation.

...more
Adi “Rocksstar” DubeySource : trustpilot.com
(Reviewed on 15 May 2020)
They have not responded to my support…

They have not responded to my support tickets. It's over 4 days. I am paying them $289 per month. This service sucks!

...more
zakSource : trustpilot.com
(Reviewed on 11 May 2020)
Phishing scams hacker

Phishing scams hackervoleurs escocqs

...more
DAVID TSource : trustpilot.com
(Reviewed on 07 May 2020)
Horrible company to work with

Horrible company to work with. Completely unresponsive. We've tried numerous times to export our list and not only won't export and send, but days later, we're still getting no response from their customer support after many unsuccessful attempts to reach them.

...more
Ross RandellSource : trustpilot.com
(Reviewed on 29 April 2020)
Unreliable sending of emails

Unreliable sending of emails. Completely unresponsive support. A waste of time and money.

...more
WouterSource : trustpilot.com
(Reviewed on 28 April 2020)
Good product

Good product, easy to use, but horrible support. Sendgrid is awesome and easy to use, use the api with your sendgrid key and done. But their support is terrible: Accounts get suspended for no reason and without explanation.

...more
Nina MirSource : trustpilot.com
(Reviewed on 28 April 2020)
I'm (was) new to SendGrid but I'm not a…

I'm (was) new to SendGrid but I'm not a newbie in using similar platforms. I ran a test with Sendgrid and here's the result: my email was never sent out or if it was my customer never received it. So I login to investigate the issue. After a few minutes the software kicks me out and I have not been able to sign back since. I've tried to reset the password but the system seems to be unable to recognize me at all. I never received the password reset link and there's no other way to fix the problem but asking for customer service help. So I get in touch. It takes a week for them to respond and when they do they sent me a broken link that redirects to the Sigrid home page and not a reset password page. They also suggest I use my username when requesting for resetting my password! As if I didn't know that's the right way to do this. Long story short, I'm still waiting for a password reset email! Hours of work went to the trash. I would not recommend Sendgrid.

...more
Marc FiguerasSource : trustpilot.com
(Reviewed on 28 April 2020)
Major account suspended without any…

Major account suspended without any kind of notice due to "unidentified login" when one of our tech team simply logged in from his personal PC.Unbelievable, causing huge disruption, sendgrid unreachableWe have lost over $50k in the last two days due to the disruption where we are unable to use the account at all.STAY AWAY FROM THIS TOTALLY UNRELIABLE SERVICE

...more
Read All Reviews

Videos on SendGrid

Email Metrics Demystified: Click-Through Rate
Marketing Campaigns - Email Marketing from SendGrid

SendGrid Screenshots

screenshots
screenshots
screenshots
screenshots
SendGrid screenshot
SendGrid screenshot
screenshots
screenshots
screenshots
screenshots
screenshots
SendGrid screenshot
SendGrid screenshot

Download white papers and ebooks on SendGrid View All Downloads

by Sendgrid
2017 Global Email Benchmark Report
The 2017 Global Email Benchmark Report focuses on the changes that we’ve seen in 6 different email metrics...
read more
DOWNLOAD