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About SendGrid

SendGrid offers tools and features to empower your email marketing campaigns. Use its simple and easy-to-use interface to create and design your emails the way you want to. You can also build responsive emails using the design editor, or choose from a number of pre-installed responsive templates. Its advanced real-time analytics tools provide you with detailed insights and reports on various key metrics. With SendGrid, keep a track of emails sent, delivery rates, spam reports, bounces, link clicks and a lot more. It simplifies the way you engage your customers and helps you in sending relevant and targeted emails.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    65%
  • Popularity
    93%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

SendGrid Features

Transactional Email Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Email Suppression

Stores the email addresses that are unsubscribed, bounced, blacklisted, etc

Custom Spam Filter

Allows you to block all inbound messages that have a spam score higher than the set threshold.

Email Tag

Allows the user to tag a specific set of emails for better reporting

Custom Reverse DNS

Allows you to Whitelabel the dedicated IP address to the ISP

Email History

Provides historical data about the email sent for a particular time period

Automated IP Warmup

Automatically warmups the dedicated IP addresses by limiting the number of emails sent

Custom Metadata

Assign customized identifiers to track and retrieve the instances for their entire lifecycle

Real-time Reporting

Allows users to check campaign real-time status as it happens

Email Personalization

Send emails with dynamic subject lines and personalized content to a different audience

Webhooks

Provides notifications about email delivery issues, deliveries, opens, clicks, unsubscribes etc

SMTP

Provides SMTP relay for faster delivery

Predesigned Email Templates

Provides a library of templates to build an email

Multi-factor Authentication

Uses more than one method to verify a user's identity for a login

A/B Testing

Compares two versions of your website to see which one performs better

Template Management

Enables the user to create templates and modify and customise them later

Dashboard

A digital insight of reports and other workings on a single screen

Email Marketing Features

Mobile App

Helps your team to stay top on the business everywhere

Delivery by Time Zone

Subscribers receive the email at the exact time they are in their timezone.

Send Time Optimization

Helps to find the best sending time to engage with your customer

Sign Up Forms

Build sign up forms to allow website visitors to join your mailing list

Predesigned Email Templates

Provides a library of templates to build an email

Email Scheduling

Scheduling an email on a specific time or auto-responding to an action

Contact List Import

Ability to import contacts from TXT, EXCEL, CSV formats and also can enter manually

Click Map

Allows tracking user click activity and how they interact with email

Real-time Email Editor

Helps to view the email while editing at the same time

Document Library

Central repository to manage your assets like Images, PDF files, etc.,

List Segmentation

Segregates the customers into smaller groups enabling the user to send targeted emails

Drag and Drop Editor

Lets you customize the elements with images, web forms, boxes, tables, etc. by simple drag and drop interface

A/B Testing

Compares two versions of your website to see which one performs better

Template Management

Enables the user to create templates and modify and customise them later

Spam Check

Verifies the content of emails so that it doesn't end up in the spam folder

Mailing List Management

Segregates the customers into smaller groups enabling the user to send targeted emails

Event Triggered Email

Sends emails to targeted customers based on their activities

Drip Campaigns

Ability to send emails with respect to time or user actions

Click-through Tracking

Keeps a track of links in the email opened by the customer

Auto-Responders

Ability to send automated emails to the contacts subscribing to the list.

Multivariate Testing

Allows testing different variations of multiple webpage elements to find the best one among them

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Instagram Ads

Has an inbuilt tool to set up an Instagram marketing campaign

Facebook Ads

Has an inbuilt tool to set up a Facebook marketing campaign

Google Remarketing Ads

Allows for retargeting your customers via Google Display Network to increase conversions

Abandoned Cart Email

Sends email to customers who have failed to check out their cart items

Free Stock Photos

Provides a library of free stock photos for commercial use

RSS to Email

Helps users to receive any new updates or the latest news from the website
SendGrid Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 21/11/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SendGrid Pricing

SendGrid Alternatives

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SendGrid Reviews

User Rating

2.9/5 (Based on 875 Ratings)

Rating Distribution

  • Excellent

    36.2%
  • Very Good

    12%
  • Average

    2.6%
  • Poor

    2.4%
  • Terrible

    46.7%

User Sentiments

Reliable Email Deliverability, Extensive API Integrations, Detailed Email Analytics and Reporting, User-Friendly Interface

Unresponsive Customer Support, Account Suspensions Without Notice, Shared IP Issues Leading to Blacklisting, Poor Email Editor Functionality

Do You Use SendGrid?

Write a Review

Review Summary

Overall, users praise SendGrid's user-friendly interface, ease of setup, and robust features. They appreciate the detailed analytics and reporting capabilities, which provide valuable insights into email campaigns. Additionally, users commend SendGrid's strong deliverability rates and reliability, ensuring emails reach their intended recipients. However, some users express concerns regarding the pricing structure, citing it as relatively expensive compared to competitors. They also suggest improvements to customer support responsiveness and documentation clarity.

Pros

  • Userfriendly interface and customizable templates for easy email creation.
  • Robust analytics and reporting for detailed campaign performance tracking.
  • Extensive API and integration options for seamless integration with various platforms.
  • High deliverability rates and strong email security features.

Cons

  • Limited automation features compared to some competitors.
  • Occasional glitches and downtime reported by some users.
  • Can be expensive for small businesses or startups with limited budgets.
  • Limited customer support options for nonenterprise users.

SendGrid Reviews

AI-Generated from the text of User Reviews

Videos on SendGrid

SendGrid FAQs

What is SendGrid used for?

SendGrid is Transactional Email Software. SendGrid offers the following functionalities:

  • Email Suppression
  • Custom Spam Filter
  • Email Tag
  • Custom Reverse DNS
  • Email History
  • Automated IP Warmup
  • Custom Metadata
  • Real-time Reporting
  • Email Personalization
  • Webhooks
  • SMTP
  • Predesigned Email Templates
  • Multi-factor Authentication
  • A/B Testing
  • Template Management
  • Dashboard

Learn more about SendGrid features.

What are the top alternatives for SendGrid?

Does SendGrid provide API?

Yes, SendGrid provides API.

SendGrid Contact

Vendor Details

Denver, CO

Contact Details

Not available

https://sendgrid.com/en-us/

Social Media Handles

Download White Papers And Ebooks On Transactional Email Software

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Customers

Uber
Spotify
Airbnb
Yelp
Glassdoor
Instacart

SendGrid Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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