Home/Transactional Email Software/SendGrid
Updated on: January 26, 2021
What is SendGrid ?
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SendGrid

Boost your email marketing game with SendGrid
(968 Ratings) Write Review

SendGrid offers tools and features to empower your email marketing campaigns. Use its simple and easy-to-use interface to create and design your emails the way you want to. You can also build responsive emails using the design editor, or choose from a number of pre-installed responsive templates. Its advanced real-time analytics tools provide you with detailed insights and reports on various key metrics. With SendGrid, keep a track of emails sent, delivery rates, spam reports, bounces, link clicks and a lot more. It simplifies the way you engage your customers and helps you in sending relevant and targeted emails.

SendGrid Features Show All Features

SendGrid Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Denver, CO
Deployment SaaS/Web/Cloud Category Transactional Email Software Email Marketing Software

SendGrid Pricing

Pricing ModelFree Trial , Freemium , Subscription
Free (Email API)
Free

Free Forever

Features

  • 40000 Emails for your first 30 days then send 100 per Day
  • APIs, SMTP relay, and webhooks
  • API keys and permissions
  • Comprehensive client libraries
  • DKIM customization
  • Data rich email activity feed
Essentials (Email API)
$14.95 /Month

Features

  • Ideal for teams sending up to 100000 Emails per Month
  • Includes features of Free plan
Pro (Email API)
$79.95 /Month

Features

  • Ideal for businesses sending from 100000 to 1.5 Million Emails per Month
  • Includes features of Essential plan, plus
  • Dedicated IP included
  • Subuser management

Premier (Email API)
Custom

Features

  • Ideal for businesses sending 1.5 Million plus Emails per Month
  • Includes features of Pro plan, plus
  • Customer success manager
  • Prioritized support

Contact the vendor to get the latest pricing detail.

Free (Marketing Campaigns)
Free

Features

  • 40000 Emails for your first 30 days, then send 100 per day
  • Flexible template editors
  • Segmentation
  • A/B Testing
  • Real-time analytics and tracking
  • Data rich email activity feed
Essentials (Marketing Campaigns)
$14.95 /Month

Features

  • Ideal for teams sending up to 100000 Emails per Month
  • Plus $10 per Month per 10000 Contacts
  • Includes features of Free plan

Pro (Marketing Campaigns)
$79.95 /Month

Features

  • Ideal for businesses sending from 100000 to 1.5 Million Emails per Month
  • Includes features of Essentials plan, plus
  • Dedicated IP included
  • Subuser management
Premier (Marketing Campaigns)
Custom

Features

  • Ideal for businesses sending 1.5 Million plus Emails per Month
  • Includes features of Pro plan, plus
  • Customer success manager
  • Prioritized support

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 29/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SendGrid FAQs

SendGrid is Transactional Email Software. SendGrid offers the following functionalities:

  • Dashboard
  • Template Management
  • A/B Testing
  • Multi-factor Authentication
  • Predesigned Email Templates
  • SMTP
  • Webhooks
  • Email Personalization
  • Automated IP Warmup
  • Email History
  • Custom Reverse DNS
  • Email Tag
  • Email Suppression

Learn more about SendGrid features.

The pricing for SendGrid starts at $14.95 per month. SendGrid has 4 different plans:

  • Essentials (Email API) at $14.95 per month.
  • Essentials (Marketing Campaigns) at $14.95 per month.
  • Pro (Email API) at $79.95 per month.
  • Pro (Marketing Campaigns) at $79.95 per month.
    • SendGrid offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about SendGrid pricing.

Yes, SendGrid offers a free plan.

Learn more about SendGrid pricing.

Yes, SendGrid provides API.

Ask the Community View Community

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SendGrid Reviews

OVERALL RATING
3.4
Based on 968 Rating(s)
Rating Distribution
  • 41.1 %
  • 13.1 %
  • 4.2 %
  • 2.1 %
  • 39.4 %
SHARE YOUR EXPERIENCE Write a Review
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Shubham KushwahSource : trustpilot.com
(Reviewed on 08 June 2020)
Great Experience

A very nice and organized dashboard they have. The customer support is also very snappy.

...more
Administrator in Computer SoftwareSource : g2crowd.com
(Reviewed on 04 November 2019)
"Great tool for sending out emails and integrating with your own website"

What do you like best?

I used SendGrid to send out emails and register users on my personal website. It's great for notifying your customers.

What do you dislike?

The setup and configuration took me some time as I had to install the API library that SendGrid provided for my web application.

What problems are you solving with the product? What benefits have you realized?

Registering new users to my website, sending out notifications to engage users and send them back to my website

...more
BradSource : financesonline.com
(Reviewed on 15 September 2019)
Compares favorably with competitors

PROS & CONS

What are the best aspects of this product?

SendGrid offers a useful dashboard and automatic tracking for clicks, links, and Google Analytics. The main advantage is there is no need to write any integration code. The product compares favorably with what competitors have to offer.

What aspects are problematic or could work better?

It takes some time to set up the software unlike some competitor products that allow you to start sending emails immediately. Mandrill offers useful tutorials for beginners.

What specific problems in your company were solved by this product?

We are using SendGrid for employee and customer engagement. We send a lot of emails to our clients to engage them in our client systems. Plus, we use gamification for motivation and use email to send scores to our employees. We also utilize SendGrid to send updates to clients.

Are you a current user of this product?

Yes

...more
JasmineSource : financesonline.com
(Reviewed on 11 September 2019)
Reliable SMTP service provider

PROS & CONS

What are the best aspects of this product?

We use SendGrid as SMTP provider for the emails of our external clients. Before we started using SendGrid, we faced problems such as blacklisting of our IP address, our emails being marked as spam, and delivery issues. We tried out many systems and SendGrid has emerged as the best of the lot. It is a mistake to maintain your own mail server because large volume email senders end up getting marked as spam senders. SendGrid offers a useful solution to all these problems.

What aspects are problematic or could work better?

The website design is confusing and it is hard to navigate the different pages. Apart from this glitch, there are no other major issues to complain about.

What specific problems in your company were solved by this product?

We use SendGrid to automate all our transaction emails. The system saves us plenty of pain and time by helping us to easily manage our transaction emails.

Are you a current user of this product?

Yes

...more
Administrator in PhotographySource : g2crowd.com
(Reviewed on 04 September 2019)
"Easy & Affordable Email API"

What do you like best?

It is incredibly easy to set up and API and integrate it into whatever platform, service, or application you're using.

What do you dislike?

I would like to see more options for email marketing.

What problems are you solving with the product? What benefits have you realized?

I am able to set up email integrations for client websites.

...more
Yuwen ZSource : g2crowd.com
(Reviewed on 31 August 2019)
"Great for students"

What do you like best?

Their support and unsubscribe groups... Also the generous discounts for students!

What do you dislike?

Unsubscribe group only available for APi

Recommendations to others considering the product:

This is great software, and well, since they would only limit email quota, not features, get this!

What problems are you solving with the product? What benefits have you realized?

cPanel / WHM as well as other php scripts

...more
Angelica BrownSource : trustpilot.com
(Reviewed on 16 August 2019)
One of the best in the emailing market

One of the best in the emailing market. I’ve tried like 10 different services. I don’t wanna give the name of the other services but sendgrid had the most advantage. Other services had high prices or sketchy websites. I’ll stick with sendgrid. But their pricing is ridiculous because they don’t say how much they are gonna charge you. They won’t upgrade your plan so you might end up with paying 10 times of your plan if you exceed the limit!

...more
User in Financial ServicesSource : g2crowd.com
(Reviewed on 01 August 2019)
"Very helpful for our Support"

What do you like best?

For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery.

What do you dislike?

I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited.

Recommendations to others considering the product:

Take some time to play around with the options just so you know how they flow. Initially it's a bit overwhelming, as there are just so many buttons, but you find what you need and it gets to be a simple process and you can do what you need in a heartbeat.

What problems are you solving with the product? What benefits have you realized?

Normally, I'm trying to see if someone did actually get an email and it's just in their spam folder, or if there's an issue within our own network that's causing a no-send issue. Other times I've had to go in to unblock an email address.

...more
Source : g2crowd.com
(Reviewed on 01 August 2019)
"Very helpful for our Support"

What do you like best?

For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery.

What do you dislike?

I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited.

Recommendations to others considering the product:

Take some time to play around with the options just so you know how they flow. Initially it's a bit overwhelming, as there are just so many buttons, but you find what you need and it gets to be a simple process and you can do what you need in a heartbeat.

What problems are you solving with the product? What benefits have you realized?

Normally, I'm trying to see if someone did actually get an email and it's just in their spam folder, or if there's an issue within our own network that's causing a no-send issue. Other times I've had to go in to unblock an email address.

...more
Christopher SilvestriSource : trustpilot.com
(Reviewed on 16 June 2019)
Great service

Great service

...more
Read All Reviews

Videos on SendGrid

Email Metrics Demystified: Click-Through Rate
Marketing Campaigns - Email Marketing from SendGrid

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Download white papers and ebooks on SendGrid View All Downloads

by Sendgrid
2017 Global Email Benchmark Report
The 2017 Global Email Benchmark Report focuses on the changes that we’ve seen in 6 different email metrics...
read more
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