Home/Email Marketing Software/SendGrid
Updated on: July 16, 2019
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SendGrid

Boost your email marketing game with SendGrid
(608 Ratings) Write Review

SendGrid offers tools and features to empower your email marketing campaigns. Use its simple and easy-to-use interface to create and design your emails the way you want to. You can also build responsive emails using the design editor, or choose from a number of pre-installed responsive templates. Its advanced real-time analytics tools provide you with detailed insights and reports on various key metrics. With SendGrid, keep a track of emails sent, delivery rates, spam reports, bounces, link clicks and a lot more. It simplifies the way you engage your customers and helps you in sending relevant and targeted emails.

SendGrid Features Show All Features

SendGrid Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Contact Denver, CO
Deployment SaaS/Web/Cloud Category Email Marketing Software

SendGrid Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does SendGrid cost ?
The pricing for SendGrid starts at $14.95 per month. SendGrid has 4 different plans such as - Essentials (Email API) at $14.95 per month and Essentials (Marketing Campaigns) at $14.95 per month. Pro (Email API) at $79.95 per month and Pro (Marketing Campaigns) at $79.95 per month. SendGrid offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Free (Email API)
Free

Free Forever

Features

  • 40000 Emails for your first 30 days then send 100 per Day
  • APIs, SMTP relay, and webhooks
  • API keys and permissions
  • Comprehensive client libraries
  • DKIM customization
  • Data rich email activity feed
Essentials (Email API)
$14.95 /Month

Features

  • Ideal for teams sending up to 100000 Emails per Month
  • Includes features of Free plan
Pro (Email API)
$79.95 /Month

Features

  • Ideal for businesses sending from 100000 to 1.5 Million Emails per Month
  • Includes features of Essential plan, plus
  • Dedicated IP included
  • Subuser management

Premier (Email API)
Custom

Features

  • Ideal for businesses sending 1.5 Million plus Emails per Month
  • Includes features of Pro plan, plus
  • Customer success manager
  • Prioritized support

Contact the vendor to get the latest pricing detail.

Free (Marketing Campaigns)
Free

Features

  • 40000 Emails for your first 30 days, then send 100 per day
  • Flexible template editors
  • Segmentation
  • A/B Testing
  • Real-time analytics and tracking
  • Data rich email activity feed
Essentials (Marketing Campaigns)
$14.95 /Month

Features

  • Ideal for teams sending up to 100000 Emails per Month
  • Plus $10 per Month per 10000 Contacts
  • Includes features of Free plan

Pro (Marketing Campaigns)
$79.95 /Month

Features

  • Ideal for businesses sending from 100000 to 1.5 Million Emails per Month
  • Includes features of Essentials plan, plus
  • Dedicated IP included
  • Subuser management
Premier (Marketing Campaigns)
Custom

Features

  • Ideal for businesses sending 1.5 Million plus Emails per Month
  • Includes features of Pro plan, plus
  • Customer success manager
  • Prioritized support

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 29/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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SendGrid Reviews

OVERALL RATING
4.2
Based on 608 Rating(s)
Rating Distribution
  • 499
  • 53
  • 20
  • 19
  • 17
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Ivan S.Source : capterra.com
(Reviewed on 11 June 2019)
Exceptional value for the money

Pros: SendGrid is very easy to use and integrates with our product exceptionally well. Aside of all the automated and user-related emails that our application sends via SendGrid, I found it to be very useful for targeted email campaigns to track which users reviewed updated SOPs and training and so on. The support is great, when our account got hacked the were immediately on it.

Cons: SendGrid has recently reduced sending history to just 3 days, which is s bummer, because we were using history for monthly audits.

Overall: We're sending all our app user communication via SendGrid (password resets, user communication, scheduling and reminders).

...more
Michael B.Source : capterra.com
(Reviewed on 07 June 2019)
They will block your account with no warning

Pros: mail program was decent and easy to use.

Cons: Overall the software was easy for us to use.

Overall: This company has as a policy to just lock you out of your account with no communication to you. We were in the middle of an email campaign - our first mailing with this company - and all of a sudden we couldn't access our account. Mailing was stopped about 2/3rd's the way through. Our "Reputation" meter on the mailing last checked at 97%. So we were puzzled as to why were locked out. Maybe a malfunction of some sort. Nope. This is what they do when they decide you have violated their rules. They will not tell you what you did. Just lock you out. No number to call, don't respond to emails except days later when support said we violated their rules but support says they don't know what rules.

...more
Verified ReviewerSource : capterra.com
(Reviewed on 06 June 2019)
Great solution for sending compliant email campaigns

Pros: There are a few ways to take advantage of Sendgrid. Having an API to plugin to third-party apps is great or you can create a complete email campaign right in Sendgrid.

Cons: Setup can be a bit daunting if you are not familiar with mail protocols.

Overall: We wanted to send email blast campaigns and drip campaigns from Clickfunnels this was a great solution to use for our SMTP settings.

...more
Source : g2crowd.com
(Reviewed on 05 June 2019)
"A good way to do Email Marketing"

What do you like best?

The integration of the Wordpress plug-in, this tool is considerably useful with the automatic sending of email when one goes through the moments of promoting new prices, products, emergence of networks, to customers more often often request our services, is quite easy to configure, and to perceive when there is an error in the mail by which it has not been sent to a customer.

What do you dislike?

It would need to improve its search functions, a little simpler the handling that we must make for the control of the application would be nice, functions that are present in Gmail, such as important and prominent emails would also improve the experience to be able to make a difference between emails that receive massively more responses than another, because with time to be updating the emails, no matter how good it is a mail will always require changes to be updated as trends are advancing, it will be difficult to look for the oldest emails that had received responses.

Recommendations to others considering the product:

Starting with email marketing campaigns, will be a good way to start distributing better the services they will offer, bearing in mind that it takes some time to prepare the content of that email depending on who it is aimed at, as not everyone will have the same needs.

What problems are you solving with the product? What benefits have you realized?

We have reached an optimal level of sending email campaigns, the responses we received increased considerably, making the number of customers also rise, with this we stop focusing unnecessary details in emails until they have made contact to go into more detail with the services they were looking for. A solution of time invested in a large amount of mail.

...more
Verified ReviewerSource : capterra.com
(Reviewed on 05 June 2019)
Awesome Email feature but limited

Pros: The setup is super easy and it is a relatively affordable price point. The customer service is always on top of every issue that I've ever had.

Cons: No drip campaigns or landing pages which I really hoped they had but that's okay. I did have an issue where some of my emails weren't sending but customer service helped me right away.

Overall: It allows you to send mass emails efficiently to your customers. Overall, it got the job done.

...more
Ramindu D.Source : capterra.com
(Reviewed on 29 May 2019)
Integrate serverless email functionality in to your applications, fast.

Pros: SendGrid provides the ability to configure and set up a programmatic email service with your applications through the integration of a simple RESTful web service API. It is super easy to set up and manage, and also provides comprehensive reporting on how each email was sent and processed. It allows you to bypass the conventional arduous process of setting up your own mail server.

Cons: I encountered some downtime and unsent emails when working with SendGrid, but more recently these problems seem to have been fixed effectively.

Overall: SendGrid enabled my team to build in email sending capabilities in to our applications within a very short period of time through a very simple API integration.

...more
Cecilia (Marilize) DiedericksSource : getapp.com
(Reviewed on 28 May 2019)
Rating only

Rating breakdown

...more
Aravind V.Source : capterra.com
(Reviewed on 27 May 2019)
Using sendgrid for the last 5 years

Pros: We have integrated sendgrid API. They provide us with good email deliverability which is a key factor for us. The stats about the email campaigns they send are near accurate and we can trust them. We also use an alternate service provider just to make sure that emails blocked by sendgrid are delivered through that provider.

Sendgrid also provides us with interesting articles via their insiders program. I found that insightful and engaging. We can get opinions from experts in the area there.

Cons: If you are planning to reach out to recipients who have opted in to receive emails, then sendgrid works best. If you are planning to send marketing emails to anyone who didn't subscribe with you chose another email service provider.

...more
Larrison A.Source : capterra.com
(Reviewed on 24 May 2019)
Email marketing with the perfect support team.

Pros: I love Sendgrids dedicated email experts ,as they make it easy to get hold of someone when I need assistance with any part of Sendgrid while designing or launching my email campaigns. Its real-time ,customizable metrics and analytics has made it very easy for me to follow every of my previous and current marketing campaigns and measure how effective and ineffective they have been.

Cons: The user interface is quite complex and thus require extra patience to get accustomed to. I must state that the wait was worth it though.

Overall: A major factor which sets Sendgrid apart from competition is its high delivery rate for our newsletters. Coming from a past experience of our emails going to the spam of our target audience, Sendgrid solves this problem and allows us focus on creating interesting content to prick the interest of our target customers and leads.

...more
Radhika M.Source : capterra.com
(Reviewed on 24 May 2019)
Best email marketing software

Pros: It is an easy drag and drop email marketing software. Anyone without technical skills can use this software for sending marketing emails. It is very easy to design emails. The emails will be of responsive so it will fit in all screen sizes. There are so many templates available so you can choose any one and customise according to your need. It is very easy to setup and start your email marketing campaigns. It also offers API for integrating into your website. AB testing helps to know which campaign is performing better. Reporting is very accurate and helps to know how it is performing. Overall a great software for all types of business.

Cons: The template needs to be added more with different categories. The current templates are of old styles.The interface needs to be upgraded with more user friendly panel. Sometime email is getting delayed to deliver.

Overall: I am very much satisfied with the software. It helps to save time for designing emails since it offers a great feature called drag and drop facility. It take very less time to design an email and send. It also offers test email before sending the final email.The pricing is little bit when your contacts and email limit increases otherwise everything is fine.

...more
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2017 Global Email Benchmark Report
The 2017 Global Email Benchmark Report focuses on the changes that we’ve seen in 6 different email metrics...
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