Home/Transactional Email Software/Postmark
Updated on: July 9, 2020
What is Postmark ?
Postmark - Transactional Email Software : SaaSworthy.com
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Postmark

Fast email delivery solution to your customers
(23 Ratings) Write Review

Postmark is an email service provider aimed at providing transactional email to customers. By preventing bulk promotional email, Postmark remains at the forefront of the industry. Like other transactional email services, Postmark includes an API embedded with small chunks of code and libraries for popular platforms to be easily integrated into your site and app. Postmark features a lightning fast email delivery system with detailed open, click and link tracking and is capable of keeping records of content history and statistics for up to 45 days. There is also a recipient tracking that provides you with details of each person who received an email from you, including a list of mails they read and their platform. Postmark also provides a smarter way to deal with incoming messages. By parsing those messages, Postmark is able to turn them to JSON format and send them to you in its API. With multiple server locations around the world, your Postmark mails would be sent fast, no matter where their recipients are located.

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Postmark Features Show All Features

Postmark Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Freelancers Medium Business Small Business
API Location / Phone Number United States
Deployment SaaS/Web/Cloud Mobile - iOS Category Transactional Email Software Email Marketing Software

Postmark Pricing

Pricing ModelFree Trial , Freemium , Subscription
Developer plan
Free

The software offers Developer plan with 100 Test Emails per Month

All the plan includes these features

  • Delivery
  • Insight
  • API
  • SMTP
  • Wehbooks
  • Templates
  • Inbound
  • Security and Support
Postmark
$10 /Month

The software offers Monthly plan with Add-ons

  • 10000 Emails per Month : $10 (Price per 1000 extra emails : $1.25)
  • 50000 Emails per Month : $50 (Price per 1000 extra emails : $1.00)
  • 125000 Emails per Month : $100 (Price per 1000 extra emails : $0.85)
  • 300000 Email per Month : $200 (Price per 1000 extra emails : $0.60)
  • 700000 Emails per Month : $400 (Price per 1000 extra emails : $0.45)

Features

  • Includes features of All plan

For a bigger plan, Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page
Postmark Pricing
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Disclaimer: The pricing details were last updated on 22/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Postmark FAQs

Postmark is Transactional Email Software. Postmark offers the following functionalities:

  • Dashboard
  • Template Management
  • A/B Testing
  • Multi-factor Authentication
  • Predesigned Email Templates
  • SMTP
  • Webhooks
  • Email Personalization
  • Automated IP Warmup
  • Email History
  • Custom Reverse DNS
  • Email Tag
  • Custom Spam Filter

Learn more about Postmark features.

The pricing for Postmark starts at $10.00 per month. Postmark has a single plan:

  • Postmark at $10.00 per month.
    • Postmark also offers a Free Plan with limited features.

      Learn more about Postmark pricing.

Yes, Postmark offers a free plan.

Learn more about Postmark pricing.

Yes, Postmark provides API.

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Postmark Reviews

OVERALL RATING
4.5
Based on 23 Rating(s)
Rating Distribution
  • 20
  • 2
  • 1
  • 0
  • 0
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Verified UserSource : trustradius.com
(Reviewed on 12 February 2020)
Postmark, reliable email when you need it most.

Use Cases and Deployment Scope

We've used Postmark for many of the email delivery services of our app. Due to the nature of what Postmark accomplishes, it's primarily used in the development process and deployment of app features that require an email to be sent and tracked. So I guess you could say it's used by our Research and Development team in its execution.

Pros and Cons

  • Reliability is a must, and we see this with Postmark.
  • Implementation was easy enough.
Edit
  • Not many cons since it's pretty straightforward, and if email delivery service was often impacted, we'd most likely find a new provider.

Likelihood to Recommend

Postmark is suited for those who need a simple and diverse solution for fast email delivery. This could be anything from the actual basic need to execute email, to the robust tracking capabilities of emails opened, click tracking and link tracking. This is super important when your customer is making demands on your support team and not receiving password reset emails. You don't want to be in that situation.
Read this authenticated review

...more
Verified UserSource : trustradius.com
(Reviewed on 07 November 2019)
Verification our team needs

Use Cases and Deployment Scope

Postmark is extremely helpful in our company. The program not only helps us locate emails but also gives us the ability to verify that messages have been processed and delivered successfully. Additionally, we are able to confirm the contents of emails that have been sent out, providing proof to our clients of our communications to them.

Pros and Cons

  • User Interface: easy to read
  • Delivery confirmation
  • Re-enabling blocked addresses
Edit
  • Navigation
  • Training tools

Likelihood to Recommend

When we receive reports that a client has not received an email, Postmark allows us to review the handshake and whether the message was successfully processed and delivered. If the email was bounced for any reason, Postmark allows us to reenable the account to open the communication channel once again.
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...more
Verified UserSource : trustradius.com
(Reviewed on 05 November 2019)
Excellent Solution for High Volume Email Management

Use Cases and Deployment Scope

Postmark is used as our primary production email service. We also utilize it for our client support team to track transmission and receipt of various emails sent to our direct and indirect customers. We have been utilizing their service for years, and I don't anticipate us making a change anytime soon.

Pros and Cons

  • Excellent real time tracking of production server.
  • Automated reporting is very nice. Great to not have to pull reports manually.
  • User management is very easy.
  • Cost effective.
Edit
  • Latency can be an issue.
  • Postmark utilizes a status page, which is very helpful however the last incident we experienced with Postmark was not documented on the page.
  • API was simple to write to.

Likelihood to Recommend

We are a software company that utilizes Postmark for our production emails. We have sent just over 3 million emails in the last 30 days, and have had no issues within that time period.

Postmark support can be slow to respond when an issue arises, however they always resolve issues within a timely manner.

Generally our emails are not time sensitive, so it is not an issue for us but if you need emails delivered immediately-you might want to weigh options.
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...more
MortenSource : trustpilot.com
(Reviewed on 29 March 2019)
Excellent website and service.

Excellent website and service.

...more
Verified UserSource : trustradius.com
(Reviewed on 07 March 2019)
Postmark for Email

Use Cases and Deployment Scope

Postmark is the email platform our software uses to send and receive emails. It is used by our product team and support team predominantly. However, Postmark is the email foundation of the software we sell, so technically our whole company is using it when sending messages from our software.

Pros and Cons

  • Email tracking: we often get questions from customers about if a certain message was delivered and we are able to quickly search by email address to pull the message in question up and view the status.
  • Proactive System Status Updates: if Postmark ever experiences an issue a banner is posted across the top of their webpage with the current status. You can click into the banner to be redirected to their status page to gain more insight.
  • Filtering: we can filter messages by tags which makes it helpful when looking to view a certain type of message (i.e 'DailyDigest').
Edit
  • We have run into some glitches in their system that have causes messages to not get delivered or for delivery to be delayed. I'm not sure what causes this on Postmark's end but it makes for some very angry customers on our end.

Likelihood to Recommend

If you are looking for an email platform to send and receive messages through, Postmark is a great solution. You are able to pull reports based on tracking and spam alerts to gain further insight.
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Source : g2crowd.com
(Reviewed on 31 December 2018)
"Excellent service, premium price"

What do you like best?

The focus on transactional-only email and high deliverability is awesome; most small senders don't have the volume to justify the dedicated IPs every other transactional email provider seems to be pushing.

The UI is nice. Documentation is good and API is easy to use. No complaints.

What do you dislike?

The price is high and there's no free starter/low-volume plan. If slightly better deliverability is not critical for your use case, look elsewhere for more competitively priced solutions.

Recommendations to others considering the product

If you're not price sensitive and you're looking for something simple with good support that just works, Postmark is a great choice.

What business problems are you solving with the product? What benefits have you realized?

Sending transactional email (password resets, email verifications, etc.

...more
Verified UserSource : trustradius.com
(Reviewed on 02 December 2018)
If email deliverability matters, Postmark is one of the best.

Use Cases and Deployment Scope

We are using Postmark to send all transactional emails. It has increased our deliverability and ensured smooth and fast email delivery. The email templates have also allowed for efficient API calls between our platform and Postmark. Postmark support is great as well and was easy to implement.

Pros and Cons

  • Transactional Emails.
  • Great user interface. Easy to manage templates and see activity.
  • High deliverability rates. Seen much better deliverability scores then when we had our own dedicated IP.
Edit
  • Email history limited to 45 days. Longer would be helpful.
  • The ability to re-deliver messages from the website directly when they fail.
  • Don't have much else. Very solid service.

Likelihood to Recommend

It is well suited for transactional emails and emails that you need to ensure reach your user quickly. It is not well suited to emails that are marketing based or for newsletters etc. The emails must be transactional since the domain reputation is one of their highest priorities.
Read this authenticated review

...more
Source : g2crowd.com
(Reviewed on 05 July 2018)
"Great for verification"

What do you like best?

Allows me to verify that emails are being to sent to users of our product, or what the issue is if they are not receiving emails

What do you dislike?

Searching back a long amount of time can be difficult

What business problems are you solving with the product? What benefits have you realized?

Allows us to tell users specifically what they are not receiving emails (hard bounce, soft bounce, etc.

...more
Mary BlevinsSource : trustpilot.com
(Reviewed on 05 June 2018)
It's a nice site

It's a nice site. Easy to use. Only thing I've noticed is sometimes the sellers don't ship quickly enough.

...more
Phil ClothierSource : trustradius.com
(Reviewed on 30 April 2018)
Postmark gets your messages into inboxes every time

Use Cases and Deployment Scope

We use Postmark to send transactional emails from our own website. This includes e-commerce sales/receipts and support requests/messaging. We also use Postmark to handle inbound messaging and routing.

Pros and Cons

  • Deliverability is far better than any other ESP I've used
  • Customer support is quick, friendly and passionate
  • You can tell this is a small company which cares about their services
  • Nice UI with a clear 45-day history of messages/events
  • The new Rebound API is awesome for catching users who enter the wrong email address during an order/signup request
Edit
  • I wish there was an annual payment option. Currently, you can only pay monthly.

Likelihood to Recommend

Postmark is essential if you need your emails to reach customer inboxes. It's more expensive than other providers, however, I see this as a bonus as it will help to reduce exploitation and "bad actors" from damaging the shared IP reputation.
Read Phil Clothier's full review

...more
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Postmark Screenshots

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