Inbound Call Tracking Software List (July 2024)

With 27 locations across the United States and Canada, SelecTrucks is one of the largest used semi-truck merchants in the industry. SelecTrucks Call Tracking, on the other hand, is an inbound call tracking system. It allows you to track your advertising ROI, manage campaigns, track your calls, make notes, and blacklist solicitors, among other things. You'll know where callers are coming from, what marketing initiative prompted them to call, and why they're calling using SelecTrucks Call Tracking. It doesn't matter if the phones ring all day if the calls aren't answered appropriately. Now you can count on consistent employee performance and customer pleasure. This powerful solution delivers and captures crucial information in real-time, allowing you to confirm that your advertising dollars are functioning. Customers speak with an expert on the phone, who creates a personalized solution for their needs, resulting in a rise in your business. You also get call recordings so you can listen to your clients and detect missed sales or training opportunities.

Convolytics provides Sales professionals and Sales Managers performance metrics on their sales calls by recording the call and analyzing the conversation. Get conversation analytics on how your reps are doing on their calls. Record, Analyze and Track Sales Calls to get better results

iovox software is a platform used to create inbound and outbound calls. The software offers the ability to Tag calls, take Notes, Record, Transcribe and Search prior conversations. Increase team collaboration and share Call Notes in real-time to automate workflows. Protect privacy and improve productivity with mobile call tracking from iovox.

CallGear is a platform for smart call tracking and analytics that has been designed especially for business clients. The platform contains all the requisite tools for digital marketing with higher ROIs. CallGear further makes it a point to let clients make the maximum out of their website traffic by upgrading telephony and optimising the advertising budget. The most important of these tools include the Virtual PBX, inbound analytics and tools for lead generation. The virtual PBX is an integrated call management system that uses the Internet to function. This, in turn, largely cuts down on high call costs. The inbound analytics analyse the incoming calls using web forms for perfect allocation of budgets and synchronisation of data with the relevant CRM. Lead generation is a category of tools all designed to ensure that the clients seldom lose out on good prospects. For instance, the auto callback feature of this category responds to all unreceived calls, making sure that potential leads are never missed.

Avanser is an interactive platform that provides call tracking insights for client companies to maximise the value of every incoming call. Avanser provides clients with a bird’s eye view of the collective performances across every networking channel. This, in turn, allows the authorities to focus on the channels that are profitable for their companies. Every call is closely tracked and with Avanser, client authorities get to know the exact location that acted as a marketing reference for the caller to contact the company in concern. Further, Avanser equips every call analysis with AI-powered analysis of sentiments along with accurate transcriptions of voiceovers to their textual forms. Avanser is the perfect platform for attaining these transcriptions, getting ample information on the high performing channels along with customised text and email notifications. An absolutely simple code for website tracking allows people without a coding background to familiarise themselves as well. The call recordings and voicemails are completely accessible provided a registered user is accessing them.

Introducing CallTrack.ai, the game-changing tool that will completely revolutionize the way they handle inbound calls. No longer do they have to rely on guesswork or manually tracking calls to understand their customers' needs and preferences. With CallTrack.ai, they can gain valuable insights and make data-driven decisions to elevate their business to new heights. This innovative tool combines detailed call tracking and analytics with custom AI tools to provide a comprehensive solution for managing inbound calls. A personalized and relevant experience for each of their callers. This AI technology ensures that every caller is greeted with the most appropriate message, leading to higher engagement and ultimately, more closed deals. But it doesn't stop there. CallTrack.ai also goes beyond calls and offers the same level of intelligent tracking and analytics for text messages, forms, and chats. With this user-friendly dashboard, they can easily access all the information they need to understand their customers and their behavior. This valuable data allows them to make strategic decisions that will drive their business forward. We understand that as a professional, they need reliable and informative tools to ensure the success of their business. That's why CallTrack.ai is the perfect ally for them. With this innovative technology and third-party perspective, they can trust that this product will deliver everything it promises and more.

ClearRing lets user quickly and easily track user calls and automatically reveal the marketing campaigns that deliver user best leads. Start by selecting user package, sign up is simple and only take a few minutes.

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies. Ringostat does not just assist in taking calls, the application also supports by finding new leads. With the software, companies are able to increase lead conversion and their revenue from a single platform. When customers call a business’ hotline, they expect to speak with a representative. And while sales representatives are on the phone with customers, Ringback stores data from the call into the system.

Clixtell is a call tracking tool that comes with intuitive features such as measuring call tracking, conversion intelligence, detailed click and call reports, live dashboard, dynamic phone insertion, and more. With the call attribution feature, the tool reveals specific keywords and campaigns that result in more calls and conversions. Users can seamlessly measure phone calls from various marketing channels while accessing the recordings of entire customer journeys. Call analytics then constantly showcases the performance of all campaigns. Users can choose from a list of thousands of local and toll-free numbers to make calls for maximum possible reach and answer-rates. Other products include Click Fraud Protection that protects the PPC campaigns of digital marketers against click fraud from competitors, bots, and click-farms through an automated system. This includes support for both Google and Bing advertisements in the form of detailed reports that users can present to their advertisers as proof of invalid clicks.

Callation is a cloud-based intelligence platform and a one-stop solution for all your call reporting needs. It offers a wide variety of reporting solutions, which is constantly expanding. The reports produced by this application are designed with simplicity and accuracy in mind. In addition to that, the user can also create custom reports if they are not satisfied with the standard options. The dashboard offered by this application is always praised by the users for its easy-to-use user interface. It comes with a wide range of available ‘widgets’ and layouts that can be further customized to help your firm in maintaining up to date visibility regarding the customer calling habits and productivity of your business. Along with call reporting, it also offers call accounting and it comes as an automatic inclusion. It allows you to report on groups or entire system call costs as either an itemised account summary or an overall total. This cloud-based call tracking and call reporting service allows you to get access anywhere from any mobile device.

Convirza is a cloud-based call tracking software. Understand everything about your phone calls and how people found your business. Attribute calls to get marketing effectiveness and customer behavior with software for tracking calls. Track calls directly to online and traditional sources using tools such as digital tracking and keyword call tracking. See not only which ads work but also how well ads generate high-quality leads. Call analytics instantly breakdown each call and help you understand caller intent and behavior.

Key Metric Call Tracking & Analytics is a call tracking and analytics platform that assists you in increasing the number of people who engage with your content, generate more leads, and expand your business. It provides you quick, easy access to the data you need to improve your sales, marketing, and lead generation. The platform offers customer engagement predictions, call attribution, and on-demand call analytics, that simplify your marketing choices. With Key Metric, you can determine which channels, campaigns, and keywords are responsible for the highest number of phone calls, interactions, and conversions for the growth of your business. You can determine which kind of advertising are worthwhile to invest in and increase your marketing budgets for campaigns and keywords that have a high return on investment. The platform improves your customer engagement, conversion rates, and sales with intelligent paid search keyword buys, call attribution data, ad placements, and fine-tune and optimized campaigns. Additionally, the call monitoring data from KeyMetric can be linked with almost any 3rd-party technology in your marketing stack.

Voxjar uses state of the art machine learning paired with experienced data analysts to deliver actionable insights into the customer and agent conversations. It is Specialties in Customer Experience, Call Centers, Contact Centers, Call Center Process Improvement, and Customer Satisfaction.

Nimbata is a Call Tracking Software, giving the awareness on the drives consumers to pick up their phone and call the business. It offers some solutions like Marketing Agencies, Automotive, Education, Financial Services, Health and much more. It integrates with the powerful leading industrial app.

Dialics is an incoming call tracking software that allows you to track the success of your campaigns and make more informed marketing decisions. It allows consumers to have an interactive calling experience. You may customise the call experience to boost conversion rates, improve customer satisfaction, and guarantee that call centre operators are concentrating on revenue-generating calls. Dialics' call tracking function allows you to track conversions, record calls, identify the caller, and even route calls. This software allows you to manage your campaign. You get real-time statistics so you can exceed your competitors' marketing efforts by having real-time data. More than 30 traffic analytics are available on the platform, allowing you to learn as much as possible about your campaigns, and the filtering system will speed up the optimization process. Its users have access to live help 24 hours a day, 7 days a week. You have seven days to evaluate the product and see if it meets your requirements. This programme also comes with IVR and CRM technology, as well as keyword tracking.

Delacon is a call analytics tool that helps top brands and digital agencies maximize their marketing ROI. Call conversions, call analytics, and call performance is all tracked using the software. You can get quick call notification emails from Delacon whenever your firm receives a phone call. You may personalize the platform to fit your branding demands and keep track of website visitors as they browse. Using our AI-enabled technology, you can analyze conversations, identify keywords, and categorize calls. You'll be able to regulate call flows so that the proper person answers the phone at the right moment. Every time your company receives a phone call, you'll get an email notification right away. You can personalize our platform to match your company's branding so that your customers have a consistent experience. Call conversions can be tracked using the same software that you use to evaluate internet conversions. Furthermore, website visitors are followed and tracked by unique phone numbers during their browsing sessions. You can improve the customer experience by pinpointing drop-off points in the buyer's journey.

Last Call Analytics is an inbound call tracking program that was created in collaboration with pioneers in the alcohol industry and is tailored to your needs. Frontline sales teams and managers can use alcohol analytics to find opportunities to increase distribution, revenue, and profitability. You and your team will have access to the data you need to enhance sales wherever you are with the Last Call app. They recognize how aggravating it can be to wait for technology; therefore, the program is designed to function quickly and relieve the burden of analytics. You get to enjoy an easy-to-use retail sales data platform that is built to support your fast-moving sales team because the technology is straightforward. On the fly, you can keep track of sales calls. You can examine data in any way you desire with customizable visualization, allowing you to spot patterns, optimize distribution, and manage inventories. Dynamic grouping allows you to establish bespoke groupings of places to locate distribution and sales opportunities. You can get real-time recommendations for informing and prioritizing within reports and dashboards.

TrackMyAd gives user clear, immediate, detailed information on which ads are working for user, how user agents are doing, and what it’s costing user for the results user’re getting. Using our web-based agent panel or an audible intro message, user agents know which ad each call is for before they answer the caller. Detailed ad information and simple results and notes are available through the web panel, which updates in real time as calls come in.

VocalCola is a call tracking system that tracks all calls from cradle to grave, to see where businesses are getting most of their money. With VocalCola, one can track and record inbound calls from all forms of marketing. This system allows users to pick local and toll-free numbers to use on advertisements like PPC, Facebook, Billboards, TV, Google Maps, and Direct Email. VocalCola provides all-In-one Call Tracking For Small businesses and Local Marketing Agencies. This powerful reporting solution allows marketers to sort by call type, call time, call source, or tags. This call tracking system helps users see if the caller is unique or has called before. VocalCola features advanced time-based call routing. This allows businesses to route their calls to multiple numbers based on the time of day and week. Users can integrate VocalCola with Google Analytics into their dashboards. This call tracking system holds call recordings for 30 days. Marketers can easily download any or all recordings for personal permanent storage.

Callcap software is a platform used to manage and monitor calls. The software offers call recovery options to build customer relationships. Stay connected with your customers. Receive Email Alerts and measure the performance of your team via Dashboards. Generate reports to analyse the business workflow. Small, Medium and Large companies make use of the software.