Home/Online Form Builder Software/JotForm
Updated on: January 20, 2020
What is JotForm ?
JotForm - Online Form Builder Software : SaaSworthy.com
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The all-in-one solution for great online forms
(117 Ratings) Write Review

JotForm comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, JotForm is good to go for all the organisations.

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JotForm Features Show All Features

JotForm Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac Category Online Form Builder Software

JotForm Pricing

Pricing ModelFreemium , Subscription

Plan Features

  • 100 Monthly Submissions
  • 100 MB Available Space
  • 5 Forms
  • 1000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports, Fields per form
  • JotForm Branding
$15.83 /Month
Billed Yearly

Plan Features

  • 1000 Monthly Submissions
  • 10 GB Available Space
  • 25 Forms
  • 10000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form
$32.50 /Month
Billed Yearly

Plan Features

  • 10000 Monthly Submissions
  • 100 GB Available Space
  • 100 Forms
  • Unlimited Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form
  • HIPAA Compliance
$82.50 /Month
Billed Yearly

Plan Features

  • 100,000 Monthly Submissions
  • 1TB Available Space
  • Unlimited Forms
  • Unlimited Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form
  • HIPAA Compliance
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Disclaimer: The pricing details were last updated on 13/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

JotForm FAQs

JotForm is Online Form Builder Software. JotForm offers the following functionalities:

  • Skip Logic
  • Drag and drop Builder
  • Email Alerts
  • Complex Forms
  • Multi-page Forms
  • Payments
  • PDF Conversion
  • Form Templates
  • HIPAA Compliant
  • Form Sharing
  • App Integrations

Learn more about JotForm features.

The pricing for JotForm starts at $19.0 per month. JotForm has 3 different plans:

  • Bronze at $19.0 per month.
  • Silver at $39.0 per month.
  • Gold at $99.0 per month.
    • JotForm also offers a Free Plan with limited features.

      Learn more about JotForm pricing.

Yes, JotForm offers a free plan.

Learn more about JotForm pricing.

No, JotForm does not provide API.

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JotForm Reviews

Based on 117 Rating(s)
Rating Distribution
  • 80
  • 6
  • 4
  • 27
  • 0
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zaidSource : trustpilot.com
(Reviewed on 25 November 2019)
Not reliable

Not reliable and not suitable for regular money collections.

MikeSource : trustpilot.com
(Reviewed on 15 November 2019)
Great for E-Commerce & Contact Forms

I use Jotform as the backbone of our business for e-commerce and contact forms. Doing this means all payment and private information is passed through Jotform and Square and not our website. I like the Jotform app and notifications, this saves relying on emails for form entries and is way more reliable. We've managed to create a fairly complex e-commerce form that gives us what we need. The fees are reasonable and the integration with Square is exceptional so overall I'm very happy.Support is good but in an emergency a phone number would be handy, especially when things go wrong but issues are few and far between. The support guys are knowledgeable and helpful so not sure why they get such a bad wrap.

Visa24 London LtdSource : trustpilot.com
(Reviewed on 14 November 2019)
Poor Customer Support

Poor Customer Support,We don't have any access to our account for last 10 days.They don't have any phone number,After 6 hours, I got a reply to my email saying My bank disputed the payment!! Contacted the bank,They don't have any dispute.I sent a email yesterday, 19 hours gone still no reply from them.Our business order forms done in Jot form,I am not getting any notification from Jot form since the account went to suspended mode.We don't know how many customer we have lost in this last 10 days.How come a company don't have a phone number!!

MSCSource : trustpilot.com
(Reviewed on 06 November 2019)
Support issues completely unresolved

Support issues completely unresolved. We've been using jotforms with pretty good success for over a year, but the software has bugs that are inexcusable (we aren't getting email notifications on forms submitted! that you would think support would actually take the time to address them. Unfortunately, it's been 3+ weeks and numerous emails (only way to get a hold of them that I've submitted with the response "we will reach out to our developer". As others have said on here, the support is non-existent which makes JotForm a no go for any serious business user.

Brynley JonesSource : trustpilot.com
(Reviewed on 02 November 2019)
JotForm is AMAZING!

Amazing for creating free online forms! It has a wide variety of options to choose from, and you can completely customize it to fit your needs (looks and information-wise! I am very pleased with this service. It is free, and very affordable if you'd like to upgrade your plan. I highly recommend checking it out! I am not at all disappointed with any of its features. Thank you JotFormf for making it so easy to create these forms.

ElephantInthe BoardroomSource : trustpilot.com
(Reviewed on 15 October 2019)
A quality form builder

A quality form builder. Great for tracking data. Easy to build forms and complete analysis. Highly recommended.

5 Stars ORMSource : trustpilot.com
(Reviewed on 14 October 2019)
Jotform is my life and way of managing…

Jotform is my life and way of managing leads.

sfhSource : trustpilot.com
(Reviewed on 24 September 2019)
Very good form builder.

Very good form builder.I managed to build customized form easy and it can print report and details of analysis.I like the email notification, the features and efficiency.If can add more dependent checklist should be great

Yvonne RooksSource : trustpilot.com
(Reviewed on 16 September 2019)
This is a great site to use for…

This is a great site to use for schools! I was able to create a form and send to parents within minutes. Better than Google Forms!

Ryan CavalierSource : trustpilot.com
(Reviewed on 11 September 2019)
Perfect for just what we need

Perfect for just what we need

Read All Reviews

Videos on JotForm

JotForm 4.0: Customize your forms with the redesigned Embedded Form Designer
JotForm 4.0: How to build forms on mobile
Introducing JotForm Form Designer

JotForm Screenshots

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