Jotform

About Jotform

Jotform comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, Jotform is good to go for all the organisations.

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Pricing

Free Trial Not Available
Starts at $34.0. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

68%
Popularity

99%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Mac)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

Available

Modes of Support

24/7 (Live rep), Online

Jotform Awards

# 1 Most Worthy Software Online Form Builder Software
Q3 2022

# 6 Highly Rated Software Online Form Builder Software
Q3 2022

# 1 Fastest Growing Software Online Form Builder Software
Q3 2022

# 1 Most Popular Software Online Form Builder Software
Q3 2022

# 13 Most Popular Software Online Form Builder Software
Q3 2022

# 1 Most Worthy Software Online Form Builder Software
Q3 2021

# 1 Fastest Growing Software Online Form Builder Software
Q3 2021

# 1 Most Popular Software Online Form Builder Software
Q3 2021

# 2 Most Worthy Online Form Builder Software
Q3 2019

# 2 Fastest Growing Online Form Builder Software
Q3 2019

# 1 Most Searched Online Form Builder Software
Q3 2019

Jotform Features

Show Feature Explanation

Show Missing Features

Online Form Builder Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

App Integrations

Allows integrations with third-party tools like Google Drive and Salesforce

Form Sharing

Enables sharing of the forms via sharable links and embed codes

HIPAA Compliant

Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Form Templates

Offers built-in template forms that are ready to be used right away

PDF Conversion

Enables conversion of forms to PDF files for easy sharing

Payments

Enables payment collection from the visitors via popular payment gateways

Multi-page Forms

Enables users to create forms that can be filled in multiple steps

Complex Forms

Enables creating complex forms with formula support and various other fields

Email Alerts

Enables alerts via email each time a form has been filled up and submitted

Drag and drop Builder

Has a pick-and-drop feature for easier designing

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey/ User Feedback Features

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

Jotform Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Starter Free

Features

Form Limit - 5 Forms
100 Monthly Submissions
1 User Per Team
100 MB Available Space
1,000 Monthly Form Views
500 Total Submission Storage
100 Fields Per Form
10 Monthly Payment Submissions
10 Monthly Signed Documents
Jotform Branding

Bronze $34.00 $39.00 per month

$34 Per Month Billed Annually

Features

Form Limit - 25 Forms
1,000 Monthly Submissions
1 User Per Team
1 GB Available Space
10,000 Monthly Form Views
10,000 Total Submission Storage
250 Fields Per Form
100 Monthly Payment Submissions
100 Monthly Signed Documents

Silver $39.00 $49.00 per month

$39 Per Month Billed Annually

Features

50 Forms Form Limit
2,500 Monthly Submissions
1 User Per Team
10 GB Available Space
100,000 Monthly Form Views
25,000 Total Submission Storage
500 Fields Per Form
250 Monthly Payment Submissions
250 Monthly Signed Documents

Gold $99.00 $129.00 per month

$99 Per Month Billed Annually

Features

100 Forms Form Limit
10,000 Monthly Submissions
1 User Per Team
100 GB Available Space
1,000,000 Monthly Form Views
100,000 Total Submission Storage
1,000 Fields Per Form
1,000 Monthly Payment Submissions
1,000 Monthly Signed Documents
HIPAA Compliance Features Available

Enterprise Custom

Features

Unlimited Usage
- Forms
- Monthly Submissions
- Signed Documents
- Submission Storage
- Payment Submissions
- API and More
Multiuser Platform - Multiple Teams and Users
Dedicated Support - Priority Real-Time Support
User Management - User Access Control
Single Sign-On - Microsoft, Google, Okta & more
SLA - Service Level Agreements
Data Residency - Local Data Residency
Professional Services - Form & Workflow Building Services
HIPAA Compliance Features Available
Custom Branding & Domain

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 27/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Jotform Pricing

Jotform Alternatives

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jotform Reviews

User Rating

4.4/5 (Based on 1,458 Ratings)

Rating Distribution

Excellent
71.7%
Very Good
18.1%
Average
1%
Poor
1.3%
Terrible
8%

User Sentiments

User-Friendly Interface, Extensive Template Library, Extensive Integrations, Excellent Customer Support

Frequent Account Logouts, Limited Customization Options for Smaller Businesses, Occasional Support Inconsistencies, Mobile App Functionality Issues

Do You Use Jotform?

Write a Review

Review Summary

Jotform's user reviews reveal a mixed bag of experiences. While many users praise its ease of use, customizable forms, and mobile-friendly interface, others express concerns about its pricing structure, limited features, and occasional glitches. Many users find the form-building process straightforward and appreciate the drag-and-drop functionality. However, some users encounter difficulties when trying to implement more advanced features. Additionally, several users mention that Jotform's pricing can be confusing and that they were not fully aware of the costs involved before signing up.

Pros

Userfriendly interface, easy to navigate and build forms.
Extensive templates and customization options.
Powerful features like conditional logic, calculations, and payment integrations.