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About Jotform

Jotform comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, Jotform is good to go for all the organisations.

Screenshots & Videos

Form Builder screenshot
HIPAA Form screenshot
Products Order Form screenshot
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Mac)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers
  • Individuals

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

Jotform Awards

Jotform Features

Online Form Builder Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

App Integrations

Allows integrations with third-party tools like Google Drive and Salesforce

Form Sharing

Enables sharing of the forms via sharable links and embed codes

HIPAA Compliant

Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Form Templates

Offers built-in template forms that are ready to be used right away

PDF Conversion

Enables conversion of forms to PDF files for easy sharing


Enables payment collection from the visitors via popular payment gateways

Multi-page Forms

Enables users to create forms that can be filled in multiple steps

Complex Forms

Enables creating complex forms with formula support and various other fields

Email Alerts

Enables alerts via email each time a form has been filled up and submitted

Drag and drop Builder

Has a pick-and-drop feature for easier designing

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey/ User Feedback Features

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

Jotform Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans


Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 14/09/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Jotform Pricing.

Jotform Alternatives

View All Jotform Alternatives

Jotform Reviews

User Rating

4.4/5 (Based on 475 Ratings)

Ratings Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


Do You Use Jotform?

Write a Review

Review Summary

Jotform's user reviews reveal a mixed bag of experiences. While many users praise its ease of use, customizable forms, and mobile-friendly interface, others express concerns about its pricing structure, limited features, and occasional glitches. Many users find the form-building process straightforward and appreciate the drag-and-drop functionality. However, some users encounter difficulties when trying to implement more advanced features. Additionally, several users mention that Jotform's pricing can be confusing and that they were not fully aware of the costs involved before signing up.


  • Userfriendly interface, easy to navigate and build forms.
  • Extensive templates and customization options.
  • Powerful features like conditional logic, calculations, and payment integrations.


  • The free plan has limited features and submission limits.
  • Some advanced features require technical knowhow to implement.
  • Occasional bugs and glitches reported by users.

Jotform User Reviews

AI-Generated from the text of User Reviews

Videos on Jotform

Jotform Screenshots

Jotform FAQs

What is Jotform used for?

Jotform is Online Form Builder Software. Jotform offers the following functionalities:

  • App Integrations
  • Form Sharing
  • HIPAA Compliant
  • Form Templates
  • PDF Conversion
  • Payments
  • Multi-page Forms
  • Complex Forms
  • Email Alerts
  • Drag and drop Builder
  • Skip Logic

Learn more about Jotform features.

What are the top alternatives for Jotform?

Does Jotform provide API?

Yes, Jotform provides API.

Jotform Contact

Vendor Details

San Francisco, California Founded : 2006

Contact Details

Not available

Social Media Handles

Grid Report for Jotform


Jotform Integrations


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