Top Producer is a Cloud-based CRM Software to build your Business. The software is used to manage your interactions with three key client types - prospects, current clients and past clients. A sales pipeline is available to handle contacts and schedule appointments, send emails, qualify, and generate leads. Receive reminders and notifications about deals using list management. All your reports are maintained in a Database. A mobile-friendly platform used by agents, teams, and brokers to maintain relationships at every stage of the client lifecycle. The software converts 1000 plus leads touch points per year.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Westlake Village, California / +1 800-830-8300 | |
| Deployment | SaaS/Web/Cloud | Category | CRM Software |
Disclaimer: The pricing details were last updated on 15/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Top Producer CRM is CRM Software. Top Producer CRM offers the following functionalities:
Learn more about Top Producer CRM features.
The pricing for Top Producer CRM starts at $50.00 per user per month. Top Producer CRM has 3 different plans:
Learn more about Top Producer CRM pricing.
Here`s a list of the best alternatives for Top Producer CRM:
Yes, Top Producer CRM provides API.
There is absolutely nothing good about this company they are still Small for a reason. If you have issues with account it has to be escalated and transferred a few times.
Software is not user friendly could not get to sync properly. Tech support not helpful. You will waste more time on the phone trying to get it up and running..... There are better services out there that do not lock you into a contract. Stay away from them.
I do not recommend
no Benefits gained
We're saddened to hear your review, the support center monitors call wait times closely and avoids transferring clients whenever possible. We also offer email and LiveChat support 7 days a week, 7:30 am - 4 pm Pacific. We apologize for your experience!
Nothing is good about this company they are all about getting your monthly fees and they care about nothing else.
Locked into contract with company and never used software. Realtor.com recommend as a must and then they didn't follow through and neither did Top Producer yet they still want my monthly money.
Don't do it
No benefit program is not user friendly and don't recommend.
Nothing is good about this company they are all about getting your monthly fees and they care about nothing else.
Locked into contract with company and never used software. Realtor.com recommend as a must and then they didn't follow through and neither did Top Producer yet they still want my monthly money.
Don't do it
No benefit program is not user friendly and don't recommend.
I like that I can save activities for each listing WITHIN the listing details
I dislike that I have to use internet explorer (fliers and brochures are not edit-able on other browsers
I would tell them to get it if they want to keep contacts and listing activities organized.
I have worked with my broker to update all activities for each listing in such a way that I can easily report showing feedback, interest, and advertisement stats to all the owners for their properties. Putting it in the software lets my boss see it too, so she can stay on top of the goings-on.
The best is no limit of contacts in the system. We have THOUSANDS of contacts.
Cannot login two places at once under one account. We have half a dozen plus administrators in our office.
Good for most functions. Costs a lot.
Email limits are too low. Need unlimited user access as well.
Customer support, very responsive and helpful
I have to use Top Producer because it is what my boss uses. He is familiar and comfortable with it, and loves the customer support. I however find it very clunky and not easy to use. It seems very old school, and reminds me of a webpage circa 2005. The design and layout just isn't intuitive at all.
none
Contact and Transaction management
TopProducer was the first real estate CRM I’ve ever used, no matter what team I work with, at one point or another, we talk about using TopProducer. TP is a good platform because they’re very consistent, pretty customizable, and easy to use. They offer free training over video conferences and their customer service is very hands on.
They never update. They haven’t changed their platform much over the last decade and they don’t have an app. Their mobile site is also much more difficult to use than their desktop. Considering how much work agents do from their phone, it’s not efficient to have them wait until they got home and had access to a computer to record notes and conversations from earlier in the day.
They are a one stop shop for client management.
Nothing , everything was turning into stress and waste of time, this was one of my worst experiences ever.
I am very still dissatisfied with the platform and the support centre, my issue Lack of Troubleshooting. Every time we call them, you will waste 1 hour at least on the phone. They always mess up accounts, very difficult to handle for them. Corporate or solo agents. They never solve problems. I paid 1 year for nothing, you can not do month by month. Worst CRM ever.
Try to make a better product, and hire smart people on customer support, someone who do not make mistakes.
Nothing improved.
Typically, when they knew the answer, they were helpful.
When they found out that they were blacklisted from Yahoo.com, Gmail.com, AOL, Hotmail, etc. and that my drip campaigns do not get to my clients, they were helpful at first, but then when they couldn't figure out how to solve the problem, they blamed it on the service providers and stop responding to my suggested fixes and emails.
DO NOT USE THEM!
At this point, since my business is via email, they have taken two years to do NOTHING to help get their company off the black lists of the service providers. Therefore, NOTHING is working when sending out email drip campaigns to my clients! It's has been a nightmare! I am held hostage by this
The search features and the additional fields to add client information
The integration for mass emails which would have been really helpful to use. the activies lists are hard to re arrange once created
Organizing my clients and their needs
