Home/CRM Software/Freshsales
Updated on: May 24, 2022

What is Freshsales ?

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Freshsales - CRM Software
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshsales

Improve your CRM functions and grow your business
(1,381 Ratings) Write Review

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc.

Freshsales Awards

Freshsales Features Show All Features

Freshsales Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Mateo, California / +1 650-513-0514
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

Freshsales Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Free
Free

Features

  • Contact & Account Management
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • 24x5 Support
  • Mobile App
Growth
$15 /User/Month
Billed Yearly

Features

  • Includes features of Free plan, plus
  • Visual Sales Pipeline
  • AI-powered Predictive Contact Scoring
  • Sales Sequences
  • Product Catalog
  • Custom Reports & Dashboards

Add-On :

  • CPQ : $19 per user per month
    • Create document templates
    • Sync invoices with deals
    • Track document activity
Pro
$39 /User/Month
Billed Yearly

Features

  • Includes features of Growth plan, plus
  • Multiple Sales Pipelines
  • Time-based Workflows
  • AI-powered Deal Insights & Next Best Action
  • Chat Campaigns
  • WhatsApp Business
Enterprise
$69 /User/Month
Billed Yearly

Features

  • Includes features of Pro plan, plus
  • Custom Modules
  • Auto-profile Enrichment
  • AI-based Forecasting Insights
  • Audit Logs
  • Dedicated Account Manager
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Disclaimer: The pricing details were last updated on 07/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Freshsales pricing.

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Freshsales Reviews

OVERALL RATING
4.6
Based on 1,381 Rating(s)
Rating Distribution
  • 85.5 %
  • 13.7 %
  • 1.1 %
  • 0.4 %
  • 0.9 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Freshsales

What is Freshsales?
What is Freshsales?
Freshsales Explained in Under 7 Minutes
What are leads, contacts, accounts, and deals in Freshsales CRM?

Freshsales Screenshots

Email Metrics screenshot
Cloud Telephony Contact screenshot
Cloud Telephony screenshot
Contact Management - Activity screenshot
Contact Management - Scoring screenshot
Contact Management - Details screenshot
Contact Management : Tasks screenshot
Subscription screenshot
CPQ screenshot
CPQ screenshot
Deal Management screenshot
Deal Management - Pipeline screenshot
Open Deal screenshot
Close Deal screenshot
Sales Forecast screenshot
My Deals screenshot
Workflow screenshot
Connect Email screenshot
Sales Sequence screenshot
Email Templates screenshot
Formula Field screenshot
Qualified Leads screenshot
Bot screenshot
Bot screenshot
Multi-Currency screenshot
Multi-Language screenshot
Sales Activity screenshot
Team Activity Report screenshot
Sales Dashboard screenshot
Email Campaign Report screenshot
Dashboard screenshot
Report Summary screenshot
Graphical Representation screenshot
Sales Pipeline screenshot
Sales Sequence screenshot
Web Forms screenshot
Add Form screenshot
Smart Form screenshot
Workflow screenshot
Workflow screenshot
Email Metrics screenshot
Email Metrics screenshot
Cloud Telephony Contact screenshot
Cloud Telephony screenshot
Contact Management - Activity screenshot
Contact Management - Scoring screenshot
Contact Management - Details screenshot
Contact Management : Tasks screenshot
Subscription screenshot
CPQ screenshot
CPQ screenshot
Deal Management screenshot
Deal Management - Pipeline screenshot
Open Deal screenshot
Close Deal screenshot
Sales Forecast screenshot
My Deals screenshot
Workflow screenshot
Connect Email screenshot
Sales Sequence screenshot
Email Templates screenshot
Formula Field screenshot
Qualified Leads screenshot
Bot screenshot
Bot screenshot
Multi-Currency screenshot
Multi-Language screenshot
Sales Activity screenshot
Team Activity Report screenshot
Sales Dashboard screenshot
Email Campaign Report screenshot
Dashboard screenshot
Report Summary screenshot
Graphical Representation screenshot
Sales Pipeline screenshot
Sales Sequence screenshot
Web Forms screenshot
Add Form screenshot
Smart Form screenshot
Workflow screenshot
Workflow screenshot

Freshsales FAQs

Freshsales is CRM Software. Freshsales offers the following functionalities:

  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Referral Tracking
  • Project Management
  • Lead Scoring
  • Product Catalog
  • Call Logging
  • Contact Management

Learn more about Freshsales features.

Yes, Freshsales provides API.

Customers

Dyson
Dyson
Grabyo
Grabyo
AMA University
AMA University
Renmoney
Renmoney
Opteon
Opteon
Blue Nile
Blue Nile
Dunzo
Dunzo
Sify
Sify
ipay88
ipay88
Pharmaeasy
Pharmaeasy

Freshsales Integration

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Segment
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MailChimp
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PayPal
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90%
Freshcaller
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PandaDoc
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Quickbooks
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Zapier
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Freshconnect
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com