Home/CRM Software/Freshsales
Updated on: May 24, 2019
What is Freshsales ?
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Freshsales - CRM Software : SaaSworthy.com
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Freshsales

Improve your CRM functions and grow your business
★★★★★
★★★★★
(533 Ratings) Write Review

A software designed to meet the CRM needs of all types of businesses with its powerful features and tools which handles your customers and potential leads to make sure your business grows faster and better than your competitors. With its 360-degree customer view, you can get full access to your customer’s profile, identify their touchpoints and other details from one single screen. The lead scoring feature enables your user to prioritize the leads on the basis of its potential, so that they can figure out how to follow-up with each particular lead. Freshsales also lets you divide and group your sales team based on geographic locations, deal size, industry, etc.

Freshsales Features Show All Features

Freshsales Technical details

Support 24/7 (Live rep) Customer Type Individuals Freelancers Medium Business Small Business
API Contact San Bruno, CA / +1 (866) 832-3090
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

Freshsales Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Freshsales cost ?
The pricing for Freshsales starts at $12.0 per user per month. Freshsales has 4 different plans such as - Blossom at $12.0 per user per month, Garden at $25.0 per user per month, Estate at $49.0 per user per month and Forest at $79.0 per user per month. Freshsales also offers a Free Plan with limited features.
Sprout
Free

Try our FREE FOREVER plan.

  • Leads
  • Contacts
  • Deals
  • Accounts
  • Email
  • Built-in phone
  • Integrations
  • Mobile apps
Blossom
$12 /User/Month

Billed annually, or $19 if billed monthly

Perfect for small teams.

  • Contact management
  • Pipeline management
  • 250 bulk emails/user/day
  • Build-in phone
  • 2 sales campaigns/user
  • Lead scoring
  • 2 intelligent workflows
  • Basic reporting
  • Integrations
  • iPhone and Android apps
Garden
$25 /User/Month

Billed annually, or $35 if billed monthly

Ideal for growing teams.

  • All Blossom Plan features
  • Multiple pipeline management
  • 500 bulk emails/user/day
  • 5 sales campaigns/user
  • 10 intelligent workflows
  • Advanced reporting
  • Territories and lead assignment
  • Advanced CRM customization

Estate
$49 /User/Month

Billed annually, or $65 if billed monthly

Best value for large teams.

  • All Garden Plan features
  • 1000 bulk emails/user/day
  • 10 sales campaigns/user
  • 25 intelligent workflows
  • Advanced lead scoring
  • Auto profile enrichment
  • Reports dashboard
  • Smartforms and event tracking
Forest
$79 /User/Month

Annual commitment only

Made for enterprises

  • All Estate Plan features
  • 2000 bulk emails/user/day
  • 25 sales campaigns/user
  • 50 intelligent workflows
  • EUC data center
  • IP whitelisting
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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Freshsales Reviews

OVERALL RATING
4.6
Based on 533 Rating(s)
Rating Distribution
  • 508
  • 18
  • 2
  • 4
  • 1
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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 11 May 2019)
Good features but lacks support

Pros: Ease of use

Useful features and functionalities

Easy to setup

Rich analytics

Cons: Lacks customer support

Has loading issues at times

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 11 May 2019)
The best CRM tool

Pros: This is the best CRM tool for your business, it offers a lot of features which will help the suers to speedup their job and do everything efficiently. You can make direct calls and write messages through application. The interface of the application is very easy to learn and you can find whatever you want easily. The pricing of the application is also not too much and there are many options for the subscription based on the size of your business.

Cons: Exporting files from the application is a bit difficult and there are some limitations for this. Moreover, it would be great they could add more email services to the application.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 08 May 2019)
""Freshsales is synonymous with achievement in deals""

What do you like best?

We are solidly with Freshsales, a product that has helped us to viably follow our business forms, it is great programming since it examines and continually screens our potential clients, rushes to play out its activities and capacities, we can send messages and that makes it progressively alluring for us, making phone discussions is an extraordinary thing, it demonstrates to us the benefits of distinguishing openings, it has great reports and investigates of our customers, it is a potential programming, that we can prescribe with our eyes shut.

What do you dislike?

It ought to be noticed that there are not many bankruptcies that this product has, they should improve its interface, which is increasingly down to earth and lovely to the client, it additionally needs more highlights to be finished and the organization feels progressively bolstered with this product.

Recommendations to others considering the product

Our business group is exceptionally happy with the utilization of freshsales. It is exceedingly prescribed for cell phones, particularly with its amazing access from Android. We profoundly prescribe the utilization of freshsales to deal with reactions to clients by means of email, and to record calls with great quality. Completely prescribed to deal with leads.

What business problems are you solving with the product? What benefits have you realized?

With freshsales we have accomplished numerous focal points when speaking with our clients, since it has numerous channels through which we can get in touch with them. Before we had enough issues to influence visual to subsequent meet-ups to our business forms. This was for the most part because of the way that the CRMs we utilized did not have great mixes for deals the executives.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 05 May 2019)
" is a useful and powerful tool with very efficient functions"

What do you like best?

I like that it has a wide capacity that allows you to make customizations in a very practical way, which gives you the possibility to keep track with different points with customers. what allows you to show the client the advances and management that occur during the management of project or joint work, besides that they can attach files and send it to the client so that he can observe how everything develops.

What do you dislike?

I think the main limitation of the tool that the database has a limit because when there is a lot of data in the main database it tends to get slow and tedious to manage

What business problems are you solving with the product? What benefits have you realized?

is a tool that has multiple functions that allow you to manage sales and projects with customers in a very dynamic and effective way

...more
Francesco L.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 03 May 2019)
Freshsales review

Pros: Very good CRM, solid in many areas. Very clean interface. Compared to some other more famous software, provides all the functionalities we need for a far better price

Cons: They should make a better admin interface. The rest is good

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 02 May 2019)
"A complete system for your sales area"

What do you like best?

The tools of Freshsales to track sales are quite complete. These tools give you a lot of important information to analyze the process of selling a product from the beginning to the end. Being able to review all the details in an integral way helps you to access more data and improve the sales process to see what is most wrong and what is best working.

You can make contacts through mail, calls and also identify potential customers who may be interested in your products. The calls are a good way to establish contact with potential customers, since it is a more direct way to know their interests and to be able to better inform them about all the characteristics of the products.

What do you dislike?

The interface is somewhat simple, it lacks some functionalities and the menu has difficult options to access. Many times when you are looking for a specific tool or configuration you must get into several different menus until you find one of them in one of them. They should better organize all the menus so that everything is more visible.

Recommendations to others considering the product

Getting your sales area to grow and your customers to be more satisfied with the products your company sells is very important. A tool like Freshsales is a great addition to make the sales process more complete, efficient and profitable.

What business problems are you solving with the product? What benefits have you realized?

Our sales are now more effective. With freshsales we have been able to improve the sales system and we have managed to see what mistakes we made in some parts of the process. Analyze the information of the entire sales process has served to adapt and make changes quickly.

We communicate more directly with our customers through Freshsales. We mainly use telephone calls, since it seems like a good way for the client to know our products better and we know what they want.

...more
guillermo Arno correaSource : getapp.com
★★★★★
★★★★★
(Reviewed on 01 May 2019)
Rating only

Rating breakdown

...more
Muhammad Ibrahim M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 28 April 2019)
Keeping track of deals has never been easier

Pros: Freshsales allows to customise the portal as per our usage. We had to create custom fields in our deals section and there was no issue in doing that. Also, transfer of data was super easy. Since we were working on a different platform, data export could have been a headache but the team at Freshworks made that very easy. Also with integration with other Fresh softwares, it is not a headache to switch between softwares just to search for one specific data

Cons: Nothing as of yet. Incredible software very easy to use

Overall: Our use for a CRM software was completely different compared to it's normal use. Since we were dealing with post sales deals, we required all the features of the CRM but without any sort of restrictions on how we wanted to store our data. Freshsales allowed us to exactly that, no restrictions and fully customisable according to our need.

Along with that this is an incredibly easy software to setup and use. Organising data has become so much easy for us ever since it's implementation

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 26 April 2019)
"organizing our clients and analyzing potential customers is no longer a problem"

What do you like best?

As we were managing this software, Freshsales has excelled in effectively doing the tracking and tracking to make a timely sale. Through this software has driven our production, since in a short time makes its processes effective and timely, it is a high performance software, easy to feed and store data so that our sales are safe and efficient.

What do you dislike?

The disadvantages of this software may be that it lacks many functions, they must add more functions and tools to lead to an efficient and timely optimization, its interface is simple, its main task is to improve its interface to make it more striking and pleasant for administrators.

Recommendations to others considering the product

Without demerit is a software with great advantages, which can help a micro and macro company, is good tools, which quickly support your company, is the best

What business problems are you solving with the product? What benefits have you realized?

Freshsales can be said to be practical, with good functions, its traces are effective, it can make calls and send corporate emails, it allows us to organize our clients and to analyze potential clients.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 23 April 2019)
" An ideal tracking and monitoring for the sales processes of our company."

What do you like best?

We are firmly with Freshsales, a software that has helped us to effectively track our sales processes, it is good software because it analyzes and constantly monitors our potential customers, is quick to perform its operations and functions, we can send emails and that makes it more attractive for us, making telephone conversations is a great thing, it shows us the advantages of identifying opportunities, it has good reports and analyzes of our clients, it is a potential software, that we can recommend with our eyes closed.

What do you dislike?

The weaknesses are few, exporting information is something that does not allow us to do, its interface lacks more work to make it attractive, nice for administrators, it does not allow me to modify the work systems of our company.

Recommendations to others considering the product

Easy to say that it can be an option for any company for tracking and tracing of business journeys, our sales are safe with Freshsales, and this can be an appropriate option to improve your efforts.

What business problems are you solving with the product? What benefits have you realized?

Positively it is a software that has contributed to our development, it is act and functional, it is opportune for the business processes, it is practical, and it is left to manage, it solves what we need, suitable for these types of tasks.

...more
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Videos on Freshsales Youtube Official Channel

Freshsales Screenshots

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Freshsales Demo - Lead Scoring
Freshsales Demo - Activity Scheduling
Freshsales Demo - Analytics & Reporting
Freshsales Demo - Contact Management
Freshsales screenshot: A 360° customer view provides complete details about customers including conversations, deals, tasks, appointments, and more
Freshsales screenshot: Reach out to prospects within seconds by sending personalized bulk emails right from Freshsales
Freshsales screenshot: Prioritize follow-ups by those who are sales-ready and those who require nurturing
Freshsales screenshot: Collaborate with the team on tasks and schedule meetings or demo appointments with prospects and customers
Freshsales screenshot: 360° customer view, on the go
Freshsales screenshot: Move leads up the sales ladder in a tap
FreshSales.io Screenshots
FreshSales.io Screenshots
screenshots
screenshots
screenshots
screenshots
screenshots
screenshots
Freshsales Demo - Lead Scoring
Freshsales Demo - Activity Scheduling
Freshsales Demo - Analytics & Reporting
Freshsales Demo - Contact Management
Freshsales screenshot: A 360° customer view provides complete details about customers including conversations, deals, tasks, appointments, and more
Freshsales screenshot: Reach out to prospects within seconds by sending personalized bulk emails right from Freshsales
Freshsales screenshot: Prioritize follow-ups by those who are sales-ready and those who require nurturing
Freshsales screenshot: Collaborate with the team on tasks and schedule meetings or demo appointments with prospects and customers
Freshsales screenshot: 360° customer view, on the go
Freshsales screenshot: Move leads up the sales ladder in a tap
FreshSales.io Screenshots
FreshSales.io Screenshots

Freshsales Awards

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The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com