Thryv

About Thryv

Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $228.0. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

86%
Momentum

69%
Popularity

91%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

Medium Business
Small Business
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Online

Thryv Awards

# 3 Fastest Growing Software CRM Software
Q1 2024

# 5 Most Popular Software CRM Software
Q1 2024

# 14 Fastest Growing Software CRM Software
Q1 2023

# 4 Most Popular Software CRM Software
Q1 2023

# 16 Highly Rated CRM Software
Q1 2022

# 6 Fastest Growing CRM Software
Q1 2022

# 5 Most Popular CRM Software
Q1 2022

# 19 Highly Rated CRM Software
Q4 2020

# 2 Fastest Growing CRM Software
Q4 2020

# 6 Most Popular CRM Software
Q4 2020

Thryv Features

Show Feature Explanation

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Thryv Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Thryv Command Center Free

Features

One Inbox for Social and Email
TeamChat
Phone and Video Calls
WebChat
Free Dedicated Business Line

Thryv Business Center $228.00 $228.00 per month

Features

CRM
AI Review Response
Social Media Management
Calendar & Appointments
Secure Client Portal
Estimates & Invoices
Payment Processing
Local Online Listings
Email & SMS Marketing Messages

Add-Ons

Reporting Center - $49 Per Month
Thryv Signatures - $29 Per Month
Website Builder - $19 Per Month
ThryvPay℠ -2.60%+ $0.30

Thryv Marketing Center $228.00 $228.00 per month

Features

Social Media Management
Enhanced Local Listings (64 Key Sites)
Online Review Management
Real-Time Analytics
AI Review Response
Offline Call Tracking
Professionally Designed Website
Track up to 10 Competitors

Add-Ons

Reporting Center - $49 Per Month
Thryv Signatures - $29 Per Month
Website Builder - $19 Per Month
ThryvPay℠ - 2.60%+ $0.30

Kickstart $623.00 $623.00 per month

Features

Local Enhanced Listings
Professionally Designed Website
Social Management
Review Management
Website Heatmap
Track 10 Competitors
Offline Call Tracking
Analytics
Customer Reports
Local Impression Lift
Online Performance Dashboard
Analytics & Reporting

Add-Ons

Reporting Center - $49 Per Month
Thryv Signatures - $29 Per Month
Website Builder - $19 Per Month
ThryvPay℠ - 2.60%+ $0.30

Ignite $929.00 $929.00 per month

Features

Includes Features of Kickstart Plan, Plus
CRM
AI Assist Email & SMS Marketing
Client Portal
Documents & Signatures
Estimates, Invoices & Payments
Email Signature Builder

Add-Ons

Reporting Center - $49 Per Month
Thryv Signatures - $29 Per Month
Website Builder - $19 Per Month
ThryvPay℠ - 2.60%+ $0.30

Accelerate $1,133.00 $1,133.00 per month

Features

Includes Features of Ignite Plan, Plus
Higher Ad Spend
Increase Impression Opportunities
More Ad Placements
Ready-to-use Reports
Custom Marketing and Sales Reports and Dashboards

Add-Ons

Reporting Center - $49 Per Month
Thryv Signatures - $29 Per Month
Website Builder - $19 Per Month
ThryvPay℠ - 2.60%+ $0.30

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 18/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Thryv Pricing

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Thryv Reviews

User Rating

4/5 (Based on 864 Ratings)

Rating Distribution

Excellent
63.1%
Very Good
10.9%
Average
3.2%
Poor
3.1%
Terrible
19.7%

User Sentiments

Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation

Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication

Do You Use Thryv?

Write a Review

Review Summary

Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing.

Pros

Streamlined platform: Thryv combines various business tools into a single, userfriendly interface, enhancing efficiency and simplifying operations.
Customizable solutions: Thryv offers tailored solutions that cater to the unique needs of different businesses, ensuring a personalized fit.

Cons

Limited integrations: While Thryv offers integrations with popular apps, the range of available integrations may be limited compared to some competitors.
Occasional user interface issues: Some users have reported experiencing occasional glitches or navigation challenges within the Thryv platform.

Thryv Reviews

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