Home/Live Chat Software/Olark
Updated on: August 12, 2022
Olark - Live Chat Software
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Olark

Official Website The ideal chat software for your brand
(729 Ratings) Write Review

What is Olark and how does it work?

Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from.

Olark Awards

Olark Features Show All Features

Olark Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Wilmington, Delaware
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Category Live Chat Software

Olark Pricing

Pricing ModelFree Trial , Quotation Based
Olark Live Chat
Custom

Features

  • Unlimited chat history
  • Customizable chatbox
  • Data security
  • Advanced reporting
  • Advanced privacy features
  • Realtime reporting
  • Agent groups
  • Targeted chat
  • Integrations
Olark Live Chat Pro
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team
  • Payment options: Credit card, PO, invoicing
  • Dedicated account manager
  • Video chat, SMS, or call us for help
  • Access to professional services - legal, security, accessibility, engineering
  • First priority in our support queue
Olark Live Chat (Self-Service)
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team: Available for an additional fee
  • Payment options: Credit card only
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Disclaimer: The pricing details were last updated on 08/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Olark pricing.

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Olark Reviews

OVERALL RATING
4.3
Based on 729 Rating(s)
Rating Distribution
  • 63.3 %
  • 32.1 %
  • 6.3 %
  • 1.7 %
  • 0.8 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Olark

A Tour of Olark: beautiful live chat for business
A Tour of Olark: beautiful live chat for business
Olark Live Chat and Monitoring

Olark FAQs

Olark is Live Chat Software. Olark offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Olark features.

Yes, Olark provides API.

Olark Integration

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Disclaimer

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