Get Listed
Home/Live Chat Software/OlarkUpdated on: November 29, 2023
Olark - Live Chat Software
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Olark

The ideal chat software for your brand
(254 Ratings) Write Review

What is Olark and how does it work? Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from.
FOLLOWERS 2,863 6,568 5,600 813 135

Olark Awards

Olark Features Show All Features

Olark Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Wilmington, Delaware
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Official Website https://www.olark.com/
Category Live Chat Software

Olark Pricing

Pricing ModelFree Trial , Quotation Based
Olark Live Chat
Custom

Features

  • Unlimited chat history
  • Customizable chatbox
  • Data security
  • Advanced reporting
  • Advanced privacy features
  • Realtime reporting
  • Agent groups
  • Targeted chat
  • Integrations
Olark Live Chat Pro
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team
  • Payment options: Credit card, PO, invoicing
  • Dedicated account manager
  • Video chat, SMS, or call us for help
  • Access to professional services - legal, security, accessibility, engineering
  • First priority in our support queue
Olark Live Chat (Self-Service)
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team: Available for an additional fee
  • Payment options: Credit card only
Screenshot of the Vendor Pricing Page
Olark Pricing
View Full Screen

Disclaimer: The pricing details were last updated on 08/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Olark pricing.

Olark Alternatives Olark Alternatives

77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Salesforce Chat
Salesforce Chat Salesforce Chat is a powerful tool that allows businesses to connect with their customers in... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Intercom
(2175 RATINGS) Intercom Intercom is a sales, marketing, and support solution that aims to help you connect with more... read more
Start Free Trial Olark vs Intercom
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More tawk.to
(193 RATINGS) tawk.to tawk.to is an intuitive live chat software that helps businesses to connect with their customers... read more
Start Free Trial Olark vs tawk.to
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Crisp
(77 RATINGS) Crisp A live chat software embedded with tools and features to help you convert your visitors into... read more
Start Free Trial Olark vs Crisp
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More JivoChat
(92 RATINGS) JivoChat JivoChat is specifically built for E-commerce companies to serve as an effective business... read more
Start Free Trial Olark vs JivoChat
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Helpshift
(342 RATINGS) Helpshift Helpshift is a mobile-first customer service platform. It delivers a tremendous in-app help... read more
Start Free Trial Olark vs Helpshift
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Giosg
(3 RATINGS) Giosg Giosg, an intelligent live chat platform, helps organisations improve their lead conversion rates... read more
Start Free Trial Olark vs Giosg
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Freshchat
(191 RATINGS) Freshchat Freshchat is the modern messaging solution that delivers effortless customer service for the... read more
Start Free Trial Olark vs Freshchat
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Comm100 Live Chat
(26 RATINGS) Comm100 Live Chat Comm100 life chat software is a digital customer engagement solution that helps brands organize... read more
Start Free Trial Olark vs Comm100 Live Chat
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More SnapEngage
(156 RATINGS) SnapEngage SnapEngage is an enterprise chat monitoring software that helps sales and support teams to drive... read more
Start Free Trial Olark vs SnapEngage
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More LiveHelpNow
(183 RATINGS) LiveHelpNow LiveHelpNow is an appropriate customer service management software that helps companies provide... read more
Start Free Trial Olark vs LiveHelpNow

Olark Reviews

OVERALL RATING 4.1 Based on 254 Rating(s)
Rating Distribution
  • 60.1 %
  • 32.3 %
  • 4.9 %
  • 1.8 %
  • 0.9 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Olark

A Tour of Olark: beautiful live chat for business
Olark Live Chat and Monitoring
A Tour of Olark: beautiful live chat for business
Olark Live Chat and Monitoring

Olark FAQs

Olark is Live Chat Software. Olark offers the following functionalities:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about Olark features.

Yes, Olark provides API.

Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
read more
DOWNLOAD
by SnapEngage
by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
read more
DOWNLOAD
by WhosOn
by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
read more
DOWNLOAD
by Livechat100
by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
read more
DOWNLOAD
by Livechat100
by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
read more
DOWNLOAD

Olark Integration

94%
Nutshell
(1075 RATINGS) Nutshell CRM Software
97%
Drupal
(710 RATINGS) Drupal Content Management Software
98%
ActiveCampaign
(9757 RATINGS) ActiveCampaign Marketing Automation Software
98%
WooCommerce
(1068 RATINGS) WooCommerce Ecommerce Software
98%
Google Analytics
(7981 RATINGS) Google Analytics Web Analytics Software
86%
Google Meet
(5207 RATINGS) Google Meet Video Conferencing Software
92%
MailChimp
(13794 RATINGS) MailChimp Email Marketing Software
98%
Constant Contact
(6091 RATINGS) Constant Contact Email Marketing Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com