Olark is Live Chat Software. Olark offers the following functionalities:
- Visitor Targeting
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Agent Scheduling
Learn more about Olark features.
What is Olark and how does it work?
Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from.
|Support||Business Hours Online||Customer Type||Freelancers Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Wilmington, Delaware|
|Deployment||SaaS/Web/Cloud Installed - Windows Installed - Mac||Category||Live Chat Software|
Disclaimer: The pricing details were last updated on 08/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Olark pricing.
Yes, Olark provides API.
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