Home/Appointment Scheduling Software/Acuity Scheduling
Updated on: January 27, 2020
What is Acuity Scheduling ?
Acuity Scheduling - Appointment Scheduling Software : SaaSworthy.com
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Acuity Scheduling

Enjoy 24*7 real-time availability
(171 Ratings) Write Review

Acuity Scheduling software make your business run in full throttle round the clock. Your customers can enjoy 24*7 real-time availability and book their own appointments anytime. This scheduling tool comes appropriately equipped with all necessary appointment features, facilitates automated scheduling and payment processing. It comes with calendar management to ensure no confusion is experienced while scheduling an event or booking. With the help of Acuity Scheduling software, you can schedule resources, facilities, make necessary reservations from multiple locations etc. You can send automated reminder alerts to your customers, auto adjust time zones and the tool is highly customizable.

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Acuity Scheduling Features Show All Features

Acuity Scheduling Technical details

Support Business Hours Online Customer Type Freelancers Medium Business Small Business
API Location / Phone Number New York, NY
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Appointment Scheduling Software

Acuity Scheduling Pricing

Pricing ModelFree Trial , Freemium , Subscription
Freebie
Free

Solo

Features

  • Client self scheduling
  • Offer unlimited services and appointments

Emerging Entrepreneur
$15 /Month

Features

  • Calendar (just you at one location)
  • Includes features of Freebie plan, plus
  • Reminder e-mails
  • Automatic time zone conversion for clients
  • Display your logo
  • Customize with your company colors
  • Edit all app text so it sounds just like you
  • Automatic time zone conversion

Advanced Features

  • Embed scheduler into your website
  • Syncing with Outlook.com, Exchange, and Office 365
  • Syncing with iCloud
  • Syncing with Google Calendar
  • GoToMeeting, Join.me, and Zoom integrations for online meetings
  • QuickBooks, Freshbooks, and Xero integrations for invoicing and accounting
  • MailChimp, AWeber, Constant Contact, ConvertKit, and MadMimi integration for bulk e-mailing
  • Pipedrive integration for sales/CRM
  • Integrate with 500+ other apps through Zapier
  • Accept payments and deposits through PayPal, Square, Stripe, Braintree, or Authorize.net
  • Vault credit cards for charging clients later
  • Optionally let clients tip you
  • Offer coupons and vouchers for discounts
  • Offer classes, workshops, or group events
  • Easy upsell clients with check-out add-ons
  • Advanced reporting about appointments, no shows and performance
Growing Business
$25 /Month

Features

  • 6 calendars included (staff/locations)
  • Includes features of Emerging Entrepreneur plan, plus
  • Text message reminders, worldwide
  • Sell appointment packages and gift certificates
  • Offer Subscriptions / Memberships to generate recurring revenue

Advanced Features are available for All Paid Plans

Powerhouse Player
$50 /Month

Features

  • 36 calendars included (staff/locations)
  • Includes features of Growing Business plan, plus
  • Multiple time zones for your different staff/locations
  • Custom API and CSS
  • Remove "Powered by Acuity Scheduling"
  • Sign BAA for HIPAA Compliance

Advanced Features are available for All Paid Plans

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Disclaimer: The pricing details were last updated on 10/07/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Acuity Scheduling FAQs

Acuity Scheduling is Appointment Scheduling Software. Acuity Scheduling offers the following functionalities:

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Multi-Location Scheduling

Learn more about Acuity Scheduling features.

The pricing for Acuity Scheduling starts at $15.0 per month. Acuity Scheduling has 3 different plans:

  • Emerging Entrepreneur at $15.0 per month.
  • Growing Business at $25.0 per month.
  • Powerhouse Player at $50.0 per month.

Yes, Acuity Scheduling offers a free plan.

Learn more about Acuity Scheduling pricing.

Yes, Acuity Scheduling provides API.

Ask the Community View Community

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Acuity Scheduling Reviews

OVERALL RATING
4.7
Based on 171 Rating(s)
Rating Distribution
  • 163
  • 5
  • 3
  • 0
  • 0
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JoleneSource : trustpilot.com
(Reviewed on 28 November 2019)
Love it!

The service is honestly really amazing. You can customize EACH APPOINTMENT individually. Breaks, color coordination, pictures for each. Everything! It’s perfect for those with a brick and mortar business or even a mobile service.10/10.

...more
Josiane BSource : trustpilot.com
(Reviewed on 26 November 2019)
Absence of phone hotline make it…

Absence of phone hotline make it challenging to use.AT first it looked amazing, and then as I spent hours and hours of creating my appointments types etc, I found out that everyhting was very very difficult to understand, if you don't understand anything, you must send an email to their helpline but I find that they are not that helpful and it took 48 hours to get my first answer. At 30 USD per month, I wished I could have had a quicker answer. They offered me to call someone and to pay them 97 USD per hour : some kind of expert but I find that a ripoff. I'm extremely disappointed knowing all the time I spent trying to set it up : there are many side of it I still not understand. I am now looking for another system that will be better and more effective, so far Acuity wasted my time : it looked good but something is lacking behind. I may have to return to the booking system of Godaddy (that I am already paying for anyways . To sum it up : some of these tech companies, wanna kind of look creative but at the end of the day, they are only after the money, and when there is a problem, nobody is there to fix it.

...more
Gerard HillSource : trustpilot.com
(Reviewed on 10 November 2019)
I switched from a Wordpress plugin…

I switched from a Wordpress plugin called Booked, which I enjoyed and have used for over a years, but it was missing a lot of useful features that I found in Acuity. I haven't been using Acuity for long, but it's easy to use, for both myself and my clients, and I enjoy that it gives my website so many options to customize my booking site to suit my Business requirements as been able to add payments, and that it allows me to customize the homepage and email confirmation. It's a great product for helping me improve my scheduling of therapy sessions.

...more
K. Umm Ka'reemSource : trustpilot.com
(Reviewed on 08 November 2019)
I switched from Setmore

I switched from Setmore, which I loved and have used for over 2 years, but it was missing a lot of useful features that I found in Acuity. I haven't been using Acuity for long, but it's easy to use, for both myself and my clients, and I love that it gives many options to customize the booking site to suit my needs. I love that it has Instagram and MailChimp integration; it allows coupon codes, different ways to take deposits and payments, and that it allows me to customize the homepage and email confirmation. The only disadvantage is my clients not being able to book multiple services at once - I would have to create add-ons, which makes things a bit harder for me. Other than that, it's a great product overall.

...more
MyleeSource : trustpilot.com
(Reviewed on 06 November 2019)
I have been test running this booking…

I have been test running this booking system for a few months now and I'm finding it useful and efficient to use. I am not very tech savvy so surprised on how easy it was to navigate around for editing!Customer services is prompt clear and concise! I would definitely recommend anyone to use this platform.

...more
KySource : trustpilot.com
(Reviewed on 12 October 2019)
Amazing!!

I’ve been using acuity scheduling for a few months now and I can honestly say it made a huge impact to my business. I am able to post my availability and allow clients to either pay a deposit or pay full price for the services I offer making my life so much easier! I would definitely recommend acuity scheduling because it really helps you organise well.

...more
David NevilleSource : trustpilot.com
(Reviewed on 30 July 2019)
Great appointment booking system

We have used this on a couple of clients websites and it works really well. Easy to setup and lots of features that allow you to customise each booking form. We use the Powerhouse version because but your can get away with the 'Emerging' version to start with if you don't want to pay so much a month.Customer service is great and really helpful if you need assistance. Lots of video tutorials as well.

...more
Atilla BozSource : trustpilot.com
(Reviewed on 05 July 2019)
Quick & easy setup

It`s easy to use and has lots of functions. I`ve made a video tutorial for Acuity Scheduling (in german and uploaded it to YouTube. But there are many english ones, too. Just the affiliate program is super poor, cause the earnings are limited to 30$ total per customer. Even if they pay 600$ a year 0r 6000$ in 10 years you will get only 30$ for that customer... Other companies pay like 20% lifetime commission, some of them even pay for the second tier customers another 10%, too. So you can earn even if your customers get customers.

...more
Source : g2crowd.com
(Reviewed on 17 June 2019)
"Great meeting scheduler"

What do you like best?

As a digital marketing agency, we always have online meetings with our clients from discovery calls to reporting. It automates my process of setting up meetings, basically no more back and forth email. Simple interface to work through and the support is amazing. Also, do you know about the zoom integration, it's a time saver.

What do you dislike?

Would love for Paypal payment option, it would save me if I decide to live in other countries like Dubai. And it would really be nice if acuity could add chat support since at the time of writing this their support is limited to just email. Not even phone support.

Recommendations to others considering the product:

It's great software for setting up meetings and it integrates with zoom meetings. Basically saves you time trying to catch your clients and you can use it in your onboarding as an embedded.

What problems are you solving with the product? What benefits have you realized?

Usually what you would do to get a meeting with clients is to send email or messages. That was very annoying and would take multiple sendings to finally decide at what time should the meeting be and if you are doing it locally or through zoom you have to send another email to specify that. Acuity automates all that. You just need to check your account or email and hop on the meeting.

...more
Source : g2crowd.com
(Reviewed on 10 June 2019)
"Easy & Simple, No fuss scheduling!"

What do you like best?

I love the overall ease of use with this software. i find it extremely simple to configure my settings exactly the way I want and my clients find it easy to schedule their services quickly and simply.

What do you dislike?

Honestly, I have had no issues with this software.

Recommendations to others considering the product:

I would without a doubt try it. They start you off with a free trial so you can see the full operations of the software without having to make a commitment to it.

What problems are you solving with the product? What benefits have you realized?

I am very easily scheduling time slots in full to book up my days with minimal gaps. This helps in service related business like makeup artistry. The intro guide to setting up your site is extremely helpful and has honestly answered all the questions for me that I needed. I have never needed to reach out to customer support because the guides help me out before I even get to that point.

...more
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Videos on Acuity Scheduling

Acuity Scheduling Screenshots

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Acuity Scheduling screenshot: Access Acuity Scheduling across multiple devices
Intro to Client's Scheduling Page
Acuity Scheduling screenshot: Access Acuity Scheduling via native mobile apps for iPhone and Android
Acuity Scheduling screenshot: Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
Acuity Scheduling screenshot: Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
Acuity Scheduling screenshot: Manage staff schedules from different locations
screenshots
screenshots
screenshots
screenshots
screenshots
screenshots
Acuity Scheduling screenshot: Access Acuity Scheduling across multiple devices
Intro to Client's Scheduling Page
Acuity Scheduling screenshot: Access Acuity Scheduling via native mobile apps for iPhone and Android
Acuity Scheduling screenshot: Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
Acuity Scheduling screenshot: Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
Acuity Scheduling screenshot: Manage staff schedules from different locations

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