BigContacts

About BigContacts

BigContacts is an advanced CRM platform that provides all of the functionality of big CRM companies without the complexity or cost. It streamlines your sales process by allowing you to handle leads and customers in one place, helping your sales staff to land more potential clients and boost their productivity. BigContacts solution is a user-friendly CRM that allows sales activity to be tracked. It aids businesses in staying in touch with consumers, streamlining operations, and increasing income and efficiency. You can consolidate your sales information, involve your dynamic team, prioritize key leads, and ultimately increase sales using this powerful software. Users can send intelligent and engaging marketing campaigns to contacts via integrated email marketing that helps in driving them through the sales funnel and close more deals. It additionally offers features like calendar reminders, social media integration, and complete mobile access that further guarantees smooth functioning of operations.

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Pricing

Free Trial Available
Starts at $5.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%
Reviews

73%
Momentum

67%
Popularity

73%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

NA

Modes of Support

Online

BigContacts Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

BigContacts Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Big $5.00 $10.00 per user / month

Great for Beginners

Features

1,000 Contact Capacity
1 GB of File Storage
Email Support
Free Contact Import
Setup Custom Fields & Tags
Free Training
6 Custom Fields
10 Tags
3 Email & Letter Templates
Tasks & Workflows
Team Calendar
Contact Dashboard
Send Individual Emails

Bigger $15.00 $20.00 per user / month

Features

10,000 Contact Capacity
10 GB of File Storage
Email Support
Free Contact Import
Setup Custom Fields & Tags
Free Training
20 Custom Fields
50 Tags
20 Email & Letter Templates
10 Webform Connections
Tasks & Workflows
Team Calendar
Contact Dashboard
System Dashboard
Automated Reminders & Alerts
Send Individual Emails
Send Group Emails
Store All Email Attachments
Email Marketing Automation (Additional Charge)
Customizable Sales Pipeline
Detailed Sales Report
Integration Suite (PieSync - (Additional Charge))

Biggest $25.00 $30.00 per user / month

Our Most Popular Plan

Features

50,000 Contact Capacity
50 GB of File Storage
Email Support
Free Contact Import
Setup Custom Fields & Tags
Free Training
50 Custom Fields
300 Tags
100 Email & Letter Templates
20 Webform Connections
Tasks & Workflows
Team Calendar
Contact Dashboard
System Dashboard
Automated Reminders & Alerts
Social Profile Search
Send Individual Emails
Send Group Emails
Store All Email Attachments
Email Marketing Automation (Additional Cost)
Customizable Sales Pipeline
Detailed Sales Report
Automated Tasks for Follow-Up
Automated Emails to Prospects
Opportunity/Sales Dashboard
Integration Suite (PieSync - (Additional Cost))

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 16/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BigContacts Pricing

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BigContacts Reviews

User Rating

4.5/5 (Based on 180 Ratings)

Rating Distribution

Excellent
60.6%
Very Good
31.7%
Average
6.1%
Poor
0.6%
Terrible
1.1%

User Sentiments

Ease of Use, Effective Customer Support, Customization Options, Automated Workflows

Mobile App Functionality, Limited Integration Functionality, Search Functionality, Reporting Functionality

Do You Use BigContacts?

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Review Summary

Big Contacts is praised for its user-friendly interface, intuitive design, and robust contact management features. Users appreciate the ease of organizing contacts, tracking interactions, and scheduling tasks. Its automation capabilities, particularly for tasks and email reminders, are highly valued for boosting efficiency. While the mobile app is deemed less functional than the desktop version, users generally find the platform helpful and recommend it for its value. However, some users have expressed concerns regarding limited search functionality, potential duplicate entries, and the need for improved reporting tools.

Pros

BigContacts offers powerful automation capabilities, freeing up team time for more strategic tasks.
It enables efficient internal team collaboration by allowing access to shared contact records and communications.
The userfriendly interface makes contact management a breeze, streamlining sales processes and increasing efficiency.

Cons

The search feature for templates could be improved, requiring users to scroll through long lists.
The mobile app requires an update, offering a less functional user experience compared to the desktop version.
While lead scoring and segmentation can be done manually, there is no builtin feature for automatic analysis.

BigContacts Reviews

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