What do you like best?
This software is incredibly easy to use, looks professional on our end, as well as client-facing for our webinar attendees. People generally are able to join very easily, and can interact with us during and after the session using the chat and question features. (They love using those!)
What do you dislike?
Wow, hard to find much, but if I had to choose something to criticize, it would probably be the channel management for our recorded/published videos on GoToStage. I do really enjoy having all of our content editable and in one place, however, I wish there was more available to our attendees as an interactive platform. For example, if there was a place alongside the videos to give them access to PDFs and the handouts from our sessions. People who join us live are able to access the handouts, and I include them in a follow-up email as well, but it would be great if they could access it on the same page, along with the recordings.
Recommendations to others considering the product:
I'd first research all of the GoTo softwares (GoToStage, GoToMeeting, etc.) to see which product would best suite your needs. When we began this journey with GoToWebinar, I had no idea there were so many additional options! There are many different items that could be great tools to your company and your projects. GoToWebinar has made my work projects so so much easier to manage.
What problems are you solving with the product? What benefits have you realized?
Outreach and connectivity with our clients who are either unable to travel because of time, money, distance, and now Covid, of course... as well as clients of ours who have such busy schedules (anyone in agriculture working crazy long 16 hour days) and are unable to join us during the live sessions.We've solved this problem with GoToWebinar because they are now able to access our recordings and join us "On-Demand" -- something at least half of our audience now does. Yay!