SuperSaaS

SuperSaas is een fantastische systeem met geweldig service! Voor ons werd zo de overstap mogelijk van een papieren reserveringssysteem naar digitaal. Je kunt het goed personaliseren en inrichten naar jouw wensen. Kom je er niet uit? Met een mailtje naar de helpdesk heb je razendsnel een nuttig antwoord. Ze zijn vriendelijk en denken altijd met je mee.In eerste instantie kozen we voor SuperSaas vanwege de aantrekkelijke prijs. We zouden er nu weer voor kiezen vanwege de goede service en het gebruiksgemak. Een dag zonder het reserveringssysteem van SuperSaas kunnen we ons niet meer voorstellen!

SuperSaas is perfect booking system! It has a lot of features I needed. I required some special functions as my business will be international. Althought English is my second language, I got always clear answers and instructions. I am very glad for the support I have from customer service. Big thanks to Jan Faber who is patient, very helpful and replies really fast. I can recommend this booking system to everyone. Nela

Versatile, flexible, simple, no-nonse, easy to customize to your needs and to launch - and very affordable, even for small businesses - it just works great. I was in charge of choosing and implementing a booking system for a smaller company, and basically tried and tested about 7 or 8 bookings systems, and SuperSaas was hands down the best. The company used SuperSaas ever since, and when I went into business for myself, I used it again, to handle all my meetings and bookings for lectures. Their help-desk and customer service is also very effective and helpfull. This is my go-to system for any kind of booking needs. Thank yoiu for an awesome product!

PROS & CONS

What are the best aspects of this product?

Adding appointments and other events to the calendar is an easy process and allow us to add engagements for the week or month quickly. Although we have to input some things manually, it remains a smooth and effortless task because of the intuitive interface.

What aspects are problematic or could work better?

The only thing I do not like about SuperSaaS is the kink in the duration of the events. For example, an event begins at 6 p.m. and ends at 7 p.m. We set these on the calendar accordingly and yet the end time keeps moving to the start time. This has caused many people to arrive at the end of the event instead. We have requested that SuperSaaS fix these yet there is no response until now.

What specific problems in your company were solved by this product?

Despite its low subscription price, SuperSaaS is pretty functional. It has allowed us to handle hundreds of reservations every week with minimal effort since clients do the heavy lifting when it comes to the scheduling.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

SuperSaaS has been my go-to scheduling app for almost a decade now. It has reduced my workload because my students can access it conveniently to book or cancel their lessons. It is also great that SuperSaaS is responsive to its customers' needs. Every time I requested a new feature, they kept in mind and would include it in their updates. When they did, they would even notify me so I could lookout for it. It is also helpful that they have multiple subscription tiers that are economical so it's not heavy on the pocket.

What aspects are problematic or could work better?

More than a complaint, I have a suggestion. SuperSaaS is not very appealing to the eyes. While it's not something I mind overly much, it would help if they could revamp it a little. It would also help if they implemented new features faster. However, this is more of a personalization request than anything else so it's not really a complaint.

What specific problems in your company were solved by this product?

There's not a lot of phone calls to answer anymore since customers can see for themselves my availability online and choose a time that is convenient for them.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

SuperSaaS is pretty easy to configure and using it is effortless as well. My students only have to log in to the system and choose a time frame that suits their schedule too. I love how the app also allows my students to modify their lessons anytime. And since my schedule is online around the clock, I don't have to be available always to set appointments.

What aspects are problematic or could work better?

It can be difficult to find a setting so that I can change it sometimes.

What specific problems in your company were solved by this product?

SuperSaaS simplifies my scheduling because it sets my private music lessons automatically. It's also great that I can use it for other matters so I only have to use one app. Plus, I don't have to shell out a lot of money for this wonderful scheduling tool.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

SuperSaaS presented itself when our company was searching for a cost-effective scheduling tool for our flight instruction institute. It stood out among the innovative solutions we encountered because those had very steep subscription packages although their tools and features were not any superior to those of SuperSaaS. It is also a huge plus that the support SuperSaaS offers is exceptional. I requested assistance about four times only in the almost ten years we have been using it and they were prompt each time.

What aspects are problematic or could work better?

If SuperSaaS could let us associate students' accounts with their forms easily, it would be an immense help.

What specific problems in your company were solved by this product?

SuperSaaS helps us track and schedule lessons and aircraft used to avoid conflicts. Aside from that, it has kept our records of our teachers and resources organized. Because of this, we can make certain that we have the necessary personnel and equipment when booking lessons.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

SuperSaaS is a boon to my work because it can support two calendars running continuously. Since I work between two locations, it is important for me to separate my appointments. SuperSaaS has made this possible--clients can only access the calendar specific to the location and make appointments only on the days when I will be in their area. Aside from that, SuperSaaS is great because it is easy to configure with plenty of personalization options. And it's not just me who enjoys using the app, my clients do too!

What aspects are problematic or could work better?

There is nothing much I dislike about SuperSaaS except maybe the lack of add-ons, which they can make available for a fee.

What specific problems in your company were solved by this product?

Keeping appointments for two different locations had always been a problem for me but SuperSaaS change that. Now, I do not have to deal with disappointed clients who wrongly scheduled on days when I am not available in their location.

Are you a current user of this product?

Yes

Zeer uitgebreid pakket, met alle gewenste faciliteiten voor effectief beheer van mijn coaching agenda. Klanten maken makkelijk en snel gebruik van mijn services. De extra mogelijkheden voor het maken van formulieren schelen enorm veel tijd bij registraties, en bieden de mogelijkheid directe feedback te vragen. Door de auto-delete functie van formulieren voldoe je heel snel en eenvoudig aan de privacy wetgeving.Mike Brouwer - Zinstance.

What do you like best?

SuperSaaS allows you to simply book meeting rooms and have visibility into what rooms are available for the day/week. No unecessary bells and whistles.

If meeting rooms could be more clearly labeled along with the color coding that's already provided that would be a great addition.

I work in a startup incubator with several companies using shared meeting space at any given time. SuperSaaS allows us to easily coordinate use of our meeting spaces.