What do you like best?
Ease of use for new and experienced users
What do you dislike?
Options can be scattered across sections
Recommendations to others considering the product:
Great software as a service with great support behind it! Highly recommended to others for the ease-of-use and support backing it, the features within and the ability to set up new users quickly with minimal support.
Useful for experienced and new users alike, with Support always ready to assist with any questions you have regarding issues with connections or services, "how to" questions about modifying or creating new connections and support pages. The customization allowed grealty improves the user and management experience, allowing administrators to set the exact feel and tone of the service being presented to customers on the front end.
Their Frequently Asked Questions pages cover many useful features that allow you to take great advantage of the service and push your presentation even to the next level, including features that were not immediately obvious when beginning to use the service.
The integrations with shops, websites and other services is also great. While some do have an additional fee, they're well worth the cost to allow your customers a much improved experience, and your customer care team to answer all questions within one area.
What problems are you solving with the product? What benefits have you realized?
Re:Amaze features lots of integrations which allow us to manage Social Media and Chat in a single spot. Some of these connections will "break" with changes to social platforms, but Re:Amaze Support has been great to fix them quickly!