Companies often receive queries and complaints from customers and try to solve those queries as soon as possible. They assign various agents to listen and provide solutions but at times it becomes difficult for the agents to handle any queries, so companies use Help Desk Software for free to handle any queries. It helps agents by bundling queries or complaints that are similar in nature and issues tickets to customers. This software provides solutions to the agents using the tools that are equipped in this software and makes sure that every ticket has been solved and closed quickly. It also makes a link between the agents and experts so that queries can be resolved as quickly as possible and no ticket is missed or remain unsolved. We have a list of software from where you can choose the perfect Help Desk Software for free for yourself and work with ease with the software.
LiveAgent pricing: Starts at $15.0. Offers Free-forever plan.
A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center. Customer service key features of the software help in prioritizes the communication from different channels. Emails converted to tickets, real-time chat messenger, phone calls received, routed or called... read more
Freshdesk pricing: Starts at $15.0. Offers Free-forever plan.
A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel... read more
Zoho Desk pricing: Starts at $14.0. Offers Free-forever plan.
It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in... read more
Agiloft pricing: Agiloft Offers Free-forever and Custom plan.
The Agile contract lifecycle management software is built to work the way you desire it to. The Contract Management Suite by Agiloft can automate the entire contract lifecycle for your business, streamlining approval processes and integrating contract details into relevant business processes. The... read more
osTicket pricing: Starts at $9.0. Offers Free-forever and Custom plan.
osTicket is an open-source helpdesk management software solution that offers both IT asset management and ticket management within the same head. The software is most suited for small and medium-sized enterprise customers. It offers a built-in portal for customers to submit their tickets and track... read more
ClickDesk pricing: Starts at $12.99. Offers Free-forever plan.
ClickDesk is both a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc.... read more
Wowdesk pricing: Starts at $6.0. Offers Free-forever plan.
Wowdesk software is an AI-driven Help desk software used to automate business workflows. The software offers Omni-Channel experience with Self-service portal for customers. Collect feedback with users to identify cases and respond to them to optimize team management. Measure the performance of your... read more
HubSpot Service Hub pricing: Starts at $45.0. Offers Free-forever plan.
HubSpot Service Hub is a cloud based Help Desk software. Service Hub has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your... read more
UVdesk pricing: Starts at $8.0. Offers Free-forever plan.
UVdesk provides an open-source helpdesk solution to help enterprises achieve efficiency in rendering services to the customers. The software comes with a range of helpdesk features and modules that allows brands to set up a robust customer support platform. Its ticket managing system automatically... read more
SherpaDesk pricing: Starts at $9.0. Offers Free-forever plan.
SherpaDesk is an advanced helpdesk software that offers comprehensive all rounder support to business houses engaged with IT Management, Education, Accounting and Consulting services. The software creates a detailed combination of business relevant tools such as helpdesk ticketing, analytics,... read more