UseDesk Pricing: Cost and Pricing plans

UseDesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

UseDesk Custom

Features

Multichannel Support
Multitasking Chat
Automation of Work with Requests
Reports
Integrations
Knowledge Base
SDK for iOS & Android
Usedesk on Smartphone

Disclaimer: The pricing details were last updated on 07/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

UseDesk FAQs

How much does UseDesk cost?

UseDesk provides a custom pricing for their software.

Learn more about UseDesk pricing.

Does UseDesk offer a free plan?

No, UseDesk does not offer a free plan.

Learn more about UseDesk pricing.

Compare UseDesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
UseDesk	-	-	-		UseDesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
CRMdesk	-	-	-	+	CRMdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Desk360	19	per month	-	+	Desk360 Pricing
Support Hub	19	per month	-	+	Support Hub Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
HelpdeskEddy	-	-	-	+	HelpdeskEddy Pricing
Trakdesk	9.99	per month	per user	+	Trakdesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing

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UseDesk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

UseDesk Integrations

Zapier iPaaS Software

UseDesk Pricing

Pricing Insights for Help Desk Software

UseDesk FAQs

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Free Software Alternatives to UseDesk

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UseDesk Features

Help Desk Features

UseDesk Integrations

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