Max HelpDesk Pricing: Cost and Pricing plans

Max HelpDesk Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Max HelpDesk pricing starts at $9/month, which is 53% lower than similar services.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 22% offer a Freemium Model Allows users to access basic features at no cost..

Free Forever Free

Features

1 agent
1 Email Inbox
1 Chat Widget
Knowledge Base
30 days chat history
Sponsor link "Powered by"

Start Free Trial

Premium $9.00 $9.00 per user / month

Features

Unlimited Agent
5 Email Inbox
5 Chat Widget
Knowledge Base
Allow client upload files
Chat History for 180 days
24/7 Support
Remove Sponsor Link

Start Free Trial

Business $15.00 $15.00 per user / month

Features

Unlimited Agents
20 Email Inboxs
20 Chat Widgets
Knowledge Base
Allow client upload files
Chat history for 365 days
24/7 Priority Support
Remove Sponsor Link

Start Free Trial

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Disclaimer: The pricing details were last updated on 27/09/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Max HelpDesk FAQs

How much does Max HelpDesk cost?

The pricing for Max HelpDesk starts at $9.0 per user per month. Max HelpDesk has 2 different plans:

Premium at $9.00 per user per month.
Business at $15.00 per user per month.

Max HelpDesk also offers a Free Plan with limited features.

Learn more about Max HelpDesk pricing.

Does Max HelpDesk offer a free plan?

Yes, Max HelpDesk offers a free plan.

Learn more about Max HelpDesk pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Max HelpDesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Max HelpDesk	9	per month	per user		Max HelpDesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
DeskXpand	14	per month	per user	+	DeskXpand Pricing
SeamlessDesk	25	per month	-	+	SeamlessDesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
UseDesk	-	-	-	+	UseDesk Pricing
eStreamDesk	29	per month	-	+	eStreamDesk Pricing
Help Desk Premier	-	-	-	+	Help Desk Premier Pricing
ProProfs Help Desk	19.99	per month	per user	+	ProProfs Help Desk Pricing
Deskero	9	per month	-	+	Deskero Pricing

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Max HelpDesk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Max HelpDesk Pricing

Pricing Insights for Help Desk Software

Max HelpDesk FAQs

Compare Max HelpDesk Pricing Against Competitors

Free Software Alternatives to Max HelpDesk

Max HelpDesk Alternatives

Max HelpDesk Features

Help Desk Features

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