Customer success software helps vendors make sure their customers achieve the desired outcomes while using a their product or service. It provides a 360 degree view of all the data related to your customers combined from third party software applications like email, CRM services, live chat, customer support ticket, and more. It facilitates to optimize customer life cycle, sort customers that need attention, track customer health consistently and prioritize area of response, thereby increasing customer retention rates. Customer success software is primarily used by customer success managers, account managers and sales team to build an established customer base, reduce customer churn and increase upsell and cross-sell opportunities.
Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This... read more
Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business. Never wonder who to talk to or when.... read more
UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal... read more
ChurnZero software is a platform used to automate tasks and communications of customers to optimize experience. Track customer accounts on journeys such as onboarding, engagement, expansion, and advocacy. It has an NPS survey to measure high response rates with alerts and can launch automated... read more
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements.
Angora software is a platform used to understand customer analysis in a few minutes. Monitor and generate valuable data on customers interaction. Segment your customers to gain valuable insights from user journey with app pages. Measure the performance of your business. Marketers, Small, Medium and... read more
ChurnTarget software is a platform used to manage your customer success with your team. The software uses Artificial Intelligence to reduce customer's retention to increase your business revenue. Engage with your users with communication to identify the areas of improvement and convince them to... read more
ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue.
MetaCX software is a platform used to manage a shared space to optimize sales and success in real business that customers can see. Invite customers and prospects to a shared space where you can collaborate around success plans. Capture every customer touchpoint across every system and device... read more
ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make an informed product, pricing, and remarketing decisions. Turn your cancellation flow into a powerful churn-prevention tool. Present special offers... read more