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Updated on: February 24, 2020
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Customer Success Software

Customer success software helps vendors make sure their customers achieve the desired outcomes while using a their product or service. It provides a 360 degree view of all the data related to your customers combined from third party software applications like email, CRM services, live chat, customer support ticket, and more. It facilitates to optimize customer life cycle, sort customers that need attention, track customer health consistently and prioritize area of response, thereby increasing customer retention rates. Customer success software is primarily used by customer success managers, account managers and sales team to build an established customer base, reduce customer churn and increase upsell and cross-sell opportunities.

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Quality Driven Software - Customer Success Software : SaaSworthy.com

Quality Driven Software

Client Satisfaction Software
(6 Ratings)

Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This... read more

Totango - Customer Success Software : SaaSworthy.com

Totango

Accelerate Your Customer Expansion Results

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements.

Freshsuccess - Customer Success Software : SaaSworthy.com

Freshsuccess

Intelligent Customer Success software

Freshsuccess is Intelligent Customer Success software that helps you prevent churn, increase account expansion, and strengthen customer relationships. Proactively address customer risk, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish... read more

UserGuiding - Customer Success Software : SaaSworthy.com

UserGuiding

The Easiest Way to Create Product Tours

UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal... read more

ChurnZero - Customer Success Software : SaaSworthy.com

ChurnZero

Measure Customer Success for Subscription Business

ChurnZero software is a platform used to automate tasks and communications of customers to optimize experience. Track customer accounts on journeys such as onboarding, engagement, expansion, and advocacy. It has an NPS survey to measure high response rates with alerts and can launch automated... read more

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