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Updated on: July 11, 2020
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Customer Success Software

Customer success software helps vendors make sure their customers achieve the desired outcomes while using a their product or service. It provides a 360 degree view of all the data related to your customers combined from third party software applications like email, CRM services, live chat, customer support ticket, and more. It facilitates to optimize customer life cycle, sort customers that need attention, track customer health consistently and prioritize area of response, thereby increasing customer retention rates. Customer success software is primarily used by customer success managers, account managers and sales team to build an established customer base, reduce customer churn and increase upsell and cross-sell opportunities.

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Quality Driven Software - Customer Success Software : SaaSworthy.com

Quality Driven Software

Client Satisfaction Software
(6 Ratings)

Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This... read more

Custify - Customer Success Software : SaaSworthy.com

Custify

Customer Success Software for SaaS
(8 Ratings)

Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business. Never wonder who to talk to or when.... read more

UserGuiding - Customer Success Software : SaaSworthy.com

UserGuiding

The Easiest Way to Create Product Tours
(6 Ratings)

UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal... read more

ChurnZero - Customer Success Software : SaaSworthy.com

ChurnZero

Measure Customer Success for Subscription Business
(208 Ratings)

ChurnZero software is a platform used to automate tasks and communications of customers to optimize experience. Track customer accounts on journeys such as onboarding, engagement, expansion, and advocacy. It has an NPS survey to measure high response rates with alerts and can launch automated... read more

Totango - Customer Success Software : SaaSworthy.com

Totango

Accelerate Your Customer Expansion Results
(215 Ratings)

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements.

Angora - Customer Success Software : SaaSworthy.com

Angora

Drive Sales with Customer Analysis

Angora software is a platform used to understand customer analysis in a few minutes. Monitor and generate valuable data on customers interaction. Segment your customers to gain valuable insights from user journey with app pages. Measure the performance of your business. Marketers, Small, Medium and... read more

ChurnTarget - Customer Success Software : SaaSworthy.com

ChurnTarget

Reduce Customer Churn in Minutes

ChurnTarget software is a platform used to manage your customer success with your team. The software uses Artificial Intelligence to reduce customer's retention to increase your business revenue. Engage with your users with communication to identify the areas of improvement and convince them to... read more

ClientSuccess - Customer Success Software : SaaSworthy.com

ClientSuccess

Customer success software that drives customer retention

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue.

MetaCX - Customer Success Software : SaaSworthy.com

MetaCX

A Platform to Manage Customer Lifecycle

MetaCX software is a platform used to manage a shared space to optimize sales and success in real business that customers can see. Invite customers and prospects to a shared space where you can collaborate around success plans. Capture every customer touchpoint across every system and device... read more

ProsperStack - Customer Success Software : SaaSworthy.com

ProsperStack

Prevent churn and win back lost revenue

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make an informed product, pricing, and remarketing decisions. Turn your cancellation flow into a powerful churn-prevention tool. Present special offers... read more

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List of Customer Success Software

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