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Updated on: May 25, 2022
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Customer Success Software

Customer success software helps vendors make sure their customers achieve the desired outcomes while using a their product or service. It provides a 360 degree view of all the data related to your customers combined from third party software applications like email, CRM services, live chat, customer support ticket, and more. It facilitates to optimize customer life cycle, sort customers that need attention, track customer health consistently and prioritize area of response, thereby increasing customer retention rates. Customer success software is primarily used by customer success managers, account managers and sales team to build an established customer base, reduce customer churn and increase upsell and cross-sell opportunities.

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Froged

The platform to connect your customers
(45 Ratings)

Froged pricing: Lifetime deal starts at $149

Froged is a behavioral messaging software that can help users perfect their business by finding a pool of happy customers. With the help of this software, one can easily find out what is more important for each customer and move on to provide better support to them. The application helps users to... read more

(6 Ratings)

Quality Driven Software pricing: Starts at $29.0.

Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This... read more

ChurnTarget

Assists businesses to develop better customer retention strategies
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ChurnTarget pricing: Starts at $499.0.

ChurnTarget helps businesses to identify potential customers that are prone to leave. It uses AI to make a list of customers that are likely to end business shortly. It does so by analyzing day to day behaviour of the customers and generating reports based on the same. With such data at disposal,... read more

Custify

Customer Success Software for SaaS
(117 Ratings)

Custify pricing: Starts at $199.0. Offers Custom plan.

Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business. Never wonder who to talk to or when.... read more

Parlor

Collaborate with customers to intensify Products
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Parlor pricing: Starts at $500.0. Offers Free-forever plan.

Parlor is a comprehensive feedback management platform for growing SaaS product teams who care about their users. With Parlor, product teams can announce product ideas to users, conduct surveys to gain actionable user feedback, measure reactions, and work extensively on improving the product. This... read more

ClientSuccess

A Customer Success Platform To Manage, Retain, and Grow Customer Base
(246 Ratings)

ClientSuccess pricing: ClientSuccess Offers Custom plan.

ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their... read more

Salesmachine

Increase Sales with Customer Success
(40 Ratings)

Salesmachine pricing: Starts at $75.0.

Salesmachine software is a platform used to manage sales and success teams with actionable insights to increase conversions. Gain actionable insights to engage with customers to identifies risks and key behavior interactions. Generate qualified leads on opportunities based on customer fit and... read more

ProsperStack

Prevent churn and win back lost revenue
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ProsperStack pricing: Starts at $79.0.

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make an informed product, pricing, and remarketing decisions. Turn your cancellation flow into a powerful churn-prevention tool. Present special offers... read more

UserIQ

Build Business Revenue in Minutes
(126 Ratings)

UserIQ pricing: UserIQ Offers Custom plan.

UserIQ software is a Customer success tool for Teams to gain insights with data and strategies shared across your business. Measure customer engagement with interactions across both web and mobile platforms. Segment customers with customer health scores, surveys, and a broad suite of in-app... read more

UserGuiding

The Easiest Way to Create Product Tours
(133 Ratings)

UserGuiding pricing: Starts at $990.0. Offers Custom plan.

UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal... read more

Ubiquity

Mobile Loyalty Platform for Retail, Sports clubs, Insurance
(15 Ratings)

Ubiquity pricing: Ubiquity Offers Custom plan.

Mobile Loyalty Platform Connect with your customers when it matters to boost lifetime customer value and profits with our mobile loyalty platform.

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List of Customer Success Software

PRODUCT NAME AGGREGATED RATINGS (OUT OF 5)
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