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Showing 1 - 20 of 77 Products
Quality Driven Software logo
Client Satisfaction Software 5 Based on 18 Ratings
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What is Quality Driven Software and how does it work?

Quality Driven Software is a client satisfaction and survey solution that helps companies avoid getting negative online reviews by helping identify issues before they become complaints. The software allows you to create and send out surveys internally to employees, or externally to customers. This helps you track how well employees are performing, how productive they are, as well as their satisfaction with working at your company, and any suggestions for improvement. Quality Driven Software comes with robust reporting and analytics capabilities. You can see an at-a-glance view of how well your company is performing on the solution’s dashboard, as well as receive instant notifications when youreceive negative survey feedback. Reports can be filtered by score, client, employee, and date. Quality Driven Software flags at risk customer accounts and puts them on a “Client Watch” list, while the “Service Area” feature allows you to customize the data you receive on each report according to industry requirements.

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Quality Driven Software Pricing

  • Free Trial Not Available
  • Starts at $29.00.
Chorally logo
The customer engagement platform 5 Based on 2 Ratings
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What is Chorally and how does it work?

In an increasingly interconnected digital landscape, Chorally emerges as a pivotal Customer Engagement SaaS platform, adept at navigating the intricate web of social and digital communications. Tailored for businesses seeking a unified approach to online interaction, Chorally streamlines the manifold aspects of web listening and social media monitoring. From judiciously moderating comments across various mediums to scheduling and publishing content seamlessly on multiple channels, it empowers teams to cultivate meaningful connections with their audience. Additionally, Chorally enhances the management of private messaging channels, ensuring customer conversations are handled with care and efficiency. The platform's expansive suite of reporting tools yields insightful analytics, allowing brands to measure their social footprint and engagement effectiveness comprehensively. With Chorally, companies can implement a robust digital strategy, fostering a versatile and responsive presence that resonates with customers in today's dynamic social landscape.

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Chorally Pricing

  • Free Trial Not Available
  • Chorally Offers Custom plan.
Churned logo
Stop losing customers 5 Based on 2 Ratings
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What is Churned and how does it work?

Introducing Churned, the game-changing AI Driven Customer Success Management Platform that will revolutionize the waytheygenerate revenue and propel their business to new heights. With Churned's cutting-edge technology, their existing customer base has the potential to become their most valuable asset. Harness the power of automation with Churned's next best product offerings and personalized customer contact channels. No longer willtheybe left guessing which products to upsell or how to effectively engage with their customers. Churned takes the guesswork out of the equation by analyzing data and providingtheywith actionable insights. Imagine being able to deliver the right product to the right customer, at the right time, through the most effective channel. With Churned, this dream becomes a reality. Say goodbye to wasted resources and missed opportunities. Instead, say hello to a streamlined approach that will boost their business's growth and bottom line. Designed for professionals like themselve, Churned is the ultimate tool for those who understand the importance of leveraging their customer base. Whether they're a seasoned entrepreneur or just starting out, Churned offers a seamless and intuitive platform that putstheyin control of their customer success strategies. Don't let their competitors get ahead. Make the most of their existing customer base and watch as their revenue skyrockets. With Churned, they'll have the edgetheyneed to thrive in today's competitive market. So why wait? Take charge of their business's growth and start maximizing their revenue potential with Churned. Sign up today and embark on a journey towards unprecedented success. Churned is here to supporttheyevery step of the way.

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Churned Pricing

  • Free Trial Not Available
  • Churned Offers Custom plan.
ProsperStack logo
Prevent churn and win back lost revenue 5 Based on 11 Ratings
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What is ProsperStack and how does it work?

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing, and remarketing decisions. Turn the cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the reason a customer is leaving. Analyze results and customize at any time to learn what's most effective. According to a McKinsey report, re-engaging past customers is up to 10 times less expensive than acquiring new ones.

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ProsperStack Pricing

  • Free Trial Available
  • Starts at $200.00. Offers Custom plan.
Custify logo
Customer Success Software for SaaS 4.8 Based on 420 Ratings
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What is Custify and how does it work?

Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage.

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Custify Pricing

  • Free Trial Not Available
  • Starts at $999.00.
Churn Solution logo
Customize cancellation flows that retain customers 4.8 Based on 2 Ratings
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What is Churn Solution and how does it work?

Introducing the Churn Solution, their ultimate weapon in the battle against customer attrition. Designed to turn their customers right around, this revolutionary tool offers them the power to customize cancellation flows and retain those precious customers that might slip through their fingers. Imagine having the ability to analyze cancellation accurately and recover payments seamlessly. With the Churn Solution, this dream becomes a reality. By integrating this cutting-edge technology within their Stripe account, they'll have access to real-time data that will enable you to make informed decisions and take proactive steps to reduce churn. But that's not all. When you invest in the Churn Solution, they're not just retaining customers, they're maximizing their lifetime value. Studies have shown that companies using This solution have seen a remarkable 28% increase in lifetime value. Imagine the possibilities that come with such growth expanded revenue, increased customer loyalty, and a thriving business. This team of experts has crafted this solution with the professional in mind. We understand the importance of a seamless user experience, and that's why the Churn Solution is easy to implement, navigate, and customize. they'll have the power to create cancellation flows that align with their brand and resonate with their customers, ensuring their satisfaction and loyalty. Invest in the Churn Solution today and experience the transformative power it can have on their business. Don't let another customer slip away take control of their churn rates and unlock the full potential of their customer base. Join the countless satisfied businesses already benefiting from this game-changing solution. Embrace the Churn Solution and start turning customers right around today.

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Churn Solution Pricing

  • Free Trial Available
  • Starts at $49.00. Offers Free-forever plan.
Planhat logo
A one-stop solution for all customer-related information 4.7 Based on 219 Ratings
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What is Planhat and how does it work?

Planhat is an advanced consumer success platform that helps with data monitoring, project management, and customer experience improvement within an individual business. Hundreds of modern technology firms across the world rely on Planhat in order to optimise customer success and lifetime value. The software is capable of centralising all customer-related data and creating customisable dashboards to see what adds value and what doesn't. Besides improving the customer lifecycle using playbooks, triggers, alerts, and automation. Also, Planhat can be integrated with pre-existing business tools and derive a unified view of customer-related data in real-time. Zapier, Zendesk, Mailchimp, Pipedrive and Stitch are among the notable ones. For those who are into a subscription business, advanced revenue management functionality within Planhat helps the admin get rid of pivot charts and heavy spreadsheets. On the contrary, they can get a quick overview of new bookings, approaching renewals and development over time.

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Planhat Pricing

  • Free Trial Not Available
  • Starts at $1150.00. Offers Custom plan.
Catalyst logo
Powerful customer success solution 4.7 Based on 130 Ratings
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What is Catalyst and how does it work?

Catalyst is an advanced customer success platform that combines modern technology with beautiful designs to enhance business growth. Sales teams can utilise the same to manage their accounts and opportunities in a seamless manner, enhancing their customer success rate overall. Executive teams can also use Catalyst to access reports on customer growth, renewals and health profiles from a single place. Moreover, the software also helps companies build multiple health profiles and streamline the entire customer journey, from onboarding to renewal. Catalyst integrates users’ entire tech stack, enabling them to find customer data in Salesforce account lists or spreadsheets. It smoothes out the day-to-day workflow of companies, such as logging calls & meetings besides updating Salesforce fields, for better customer management. Catalyst can be easily integrated with Salesforce, Zendesk, Slack, Segment, and more. Users can also depend on the particular to map and name data fields or set up dashboards and segments specially built for customer success teams.

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Catalyst Pricing

  • Free Trial Not Available
  • Catalyst Offers Custom plan.
Ubiquity logo
Mobile Loyalty Platform for Retail, Sports clubs, Insurance 4.7 Based on 14 Ratings
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What is Ubiquity and how does it work?

Mobile Loyalty Platform Connect with your customers when it matters to boost lifetime customer value and profits with our mobile loyalty platform.

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Ubiquity Pricing

  • Free Trial Not Available
  • Ubiquity Offers Custom plan.
Gleantap logo
Fitness Marketing and Customer Experience Platform 4.7 Based on 7 Ratings
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What is Gleantap and how does it work?

Gleantap is a platform for fitness franchise clubs and studios that predicts each member's behavior and engages them through automated messaging and human outreach. Grow your business with the all-new task management software including member marketing, conversations automation, sales pipeline, smart fitness CRM, and digital customer retention for gyms.

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Gleantap Pricing

  • Free Trial Not Available
  • Starts at $99.00. Offers Custom plan.
UserGuiding logo
The Easiest Way to Create Product Tours 4.6 Based on 197 Ratings
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What is UserGuiding and how does it work?

UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour from start again, making it quickly accessible.

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UserGuiding Pricing

  • Free Trial Available
  • Starts at $990.00. Offers Custom plan.
Clear Analytics logo
Monitor your business productivity with this powerful BI Analytics tool 4.6 Based on 12 Ratings
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What is Clear Analytics and how does it work?

Clear Analytics is an excel based self-service analytics software that aims to turn every individual into an efficient analyst. It provides fast and easy service to the users and they do not have to undergo any prior training to operate the software. By using Clear Analytics, users are able to share and collaborate securely with all their clients. Users can create custom dashboards and queries within minutes. They simply need to drag-and-drop and collaborate right inside excel. Clear Analytics, with its Power BI feature, allows users to monitor data utilization behavior and infrastructure security, allowing them to focus on improving their data quality and delivery rate. With this software, users can easily share all relevant data between various departments. This way, it ensures an increase in the productivity of its user’s business, while also freeing up resources for security and governance. Further, the software gives total control to the user and ensures that all changes are version-controlled and fully auditable at the same time. It even centrally stores all the reports and queries and shares them through a sophisticated entitlement layer.

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Clear Analytics Pricing

  • Free Trial Available
  • Starts at $89.00. Offers Custom plan.
ChurnZero logo
Software that helps SaaS companies combat customer churn 4.6 Based on 639 Ratings
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What is ChurnZero and how does it work?

ChurnZero is an intuitive customer success software that helps subscription businesses to understand their customer's product usage besides assessing their health. It provides businesses with the adequate means to personalize their customer experience by achieving timely and relevant touchpoints. It can also be used to save more time by managing in-house accounts, calendar, notes and to-dos from a single page. ChurnZero showcases a clear picture of their customers’ health and renewal likelihood with help of data-packed ChurnScore. It can be used to target customers based on firmographics, product usage, lifecycle and behavioural data. Moreover, businesses get real-time updates about everything starting from usage drops to milestones celebrations, so they can continue better relationships with their customers. The software also helps users to control the customer life cycle by providing the desired experience to build long-term loyalty. Users can help their customers with guided product tours and training to enhance their experience. It provides active integration with external platforms like Hubspot, Salesforce, ZohoCRM, Pipedrive and more.

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ChurnZero Pricing

  • Free Trial Available
  • ChurnZero Offers Custom plan.
MetaCX logo
Manage Value in performance economy using MetaCX 4.5 Based on 1 Ratings
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What is MetaCX and how does it work?

MetaCX is a business value network platform that redefines how value is realized, managed, and defined throughout the entire corporate value stream. It tracks value delivery over time and manages all of your business interactions in one place. With MetxCX, you can connect with firms, both downstream and upstream in your value chain to assure the success of your most important efforts. You can connect with your customers to keep value at the forefront of the customer experience and to demonstrate value delivery on a regular basis. You can make contact with your suppliers to establish accountability and verify that you are getting the value you paid for. You can track the progress of an endeavour or operation by collecting data from both your business and others with whom you collaborate. You can transform fragmented data sources into a dynamic picture of performance aimed at achieving goals and delivering value. Additionally, you can implant the interface of MetaCX directly into any website, SaaS application, or digital experience, removing the need to leave the current tool set.

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MetaCX Pricing

  • Free Trial Not Available
  • MetaCX Offers Free-forever and Custom plan.
Strikedeck logo
The Guiding Platform for Customer Success 4.5 Based on 48 Ratings
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What is Strikedeck and how does it work?

Strikedeck is the fastest and the most connectable Customer Success Automation Tool. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.

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Strikedeck Pricing

  • Free Trial Available
  • Strikedeck Offers Custom plan.
STAMP logo
Customer Retention Product Overview 4.5 Based on 19 Ratings
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What is STAMP and how does it work?

STAMP is a Retention Automation platform that assesses B2B customer sentiment, significantly improves clients’ ability to retain accounts, increases recurring revenue, and maximizes customer lifetime value.

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STAMP Pricing

  • Free Trial Not Available
  • STAMP Offers Custom plan.
Ringorang logo
Business Performance Enablement Software 4.5 Based on 1 Ratings
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What is Ringorang and how does it work?

Ringorang's software platform revolutionizes workplace training, permanently changing employee behavior and delivering measurable business results. Ringorang's software platform provides microlearning and gamification features that make corporate training fun. Allow employees to learn in the flow of work and create measurable behavior change.

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Ringorang Pricing

  • Free Trial Not Available
  • Ringorang Offers Custom plan.
SmartKarrot logo
Unlock Customer Success Potential with SmartKarrot 4.4 Based on 43 Ratings
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What is SmartKarrot and how does it work?

SmartKarrot is an intelligent growth platform designed to facilitate customer success and account management teams. The platform is specifically designed to help businesses expand their customer base, increase revenue, and improve overall customer satisfaction. With a strong focus on expansion, SmartKarrot provides a wide range of tools and features that allow businesses to analyze customer data, identify key trends, and develop targeted strategies to drive growth. One of the key benefits of SmartKarrot is its ability to provide real-time insights into customer behavior and preferences. This allows businesses to quickly identify areas where they can improve their products or services, and develop targeted campaigns to drive customer engagement and loyalty. In addition, the platform provides a range of automation tools that streamline workflows and reduce manual processes, enabling teams to focus on more strategic initiatives.

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SmartKarrot Pricing

  • Free Trial Not Available
  • SmartKarrot Offers Custom plan.
Gainsight CS logo
The platform for customer success 4.4 Based on 33 Ratings
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What is Gainsight CS and how does it work?

Gainsight CS is a customer success system that analyzes the customer journey across many channels to help firms streamline activities such as onboarding, retention, support, workflow management, and more. Managers can use video tutorials, walk-throughs, and other support resources to manage the training and implementation of new operations on the platform. White-label capabilities are included in Gainsight CS, allowing businesses to design customised surveys using templates, issue automatic follow-up reminders, and evaluate client replies using machine learning and text analytics. Account planning, interaction tracking, targeted campaigns, alerts, goal management, and more are just a few of the capabilities available. Furthermore, a video messaging tool allows users to make and distribute short movies to customers in order to increase consumer interaction. Gainsight CS allows teams to communicate client updates, insights, notes, emails, and to-do lists with external and internal stakeholders, allowing for better cooperation. It also integrates with HubSpot, Microsoft Dynamics 365, Salesforce, SAP CRM, Slack, Google Analytics, and SurveyMonkey, among other third-party services.

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Gainsight CS Pricing

  • Free Trial Not Available
  • Gainsight CS Offers Custom plan.
ClientSuccess logo
A Customer Success Platform To Manage, Retain, and Grow Customer Base 4.4 Based on 315 Ratings
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What is ClientSuccess and how does it work?

ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base.

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ClientSuccess Pricing

  • Free Trial Not Available
  • ClientSuccess Offers Custom plan.

List of Customer Success Software

PRODUCT NAME AGGREGATED RATINGS
Quality Driven Software Quality Driven Software 5
Chorally Chorally 5
Churned Churned 5
ProsperStack ProsperStack 5
Custify Custify 4.8
Churn Solution Churn Solution 4.8
Planhat Planhat 4.7
Catalyst Catalyst 4.7
Ubiquity Ubiquity 4.7
Gleantap Gleantap 4.7

Articles on Customer Success Software

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