Home/Contact Center Operations Software
Updated on: August 4, 2021
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Contact Center Operations Software

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LeadsRain

A Service Software for Lead Generation
(2 Ratings)

LeadsRain pricing: Starts at $105.0.

LeadsRain software is a cloud-based Predictive Dialer to manage incoming and outgoing calls for business. The software offers tools to connect prospects with inbound and outbound call facility and pre-recorded messages. Collaborate with your team to manage time-zones for direct communication for a... read more

DCDial

Grow Business with Calls and Texts
(11 Ratings)

DCDial pricing: Starts at $79.0.

DCDial software is a cloud-based solution to build business with customers. Make Calls with CRM system to connect your agents with live customers. Send personalized voice and text messages to customers in minutes. Monitor campaign and agent metrics in real-time to measure performance with built-in... read more

StringeeX

Choose a reliable and smart call solution, and improve work efficiency
(2 Ratings)

StringeeX pricing: Starts at $10.99.

StringeeX is an omnichannel contact center that offers a smart call solution, which helps businesses to understand their customers better and improve sales. With StringeeX, users can automatically sell better by distributing calls to each agent, controlling the call quality, improving work... read more

UJET

Urgent and High-priority Issues
(480 Ratings)

UJET pricing: UJET Offers Custom plan.

UJET helps to Digitally transform the voice channel and improve the customer experience. Enable customers to supercharge voice conversations by messaging agents, with photo, video, screenshots, and text input, to provide even more accurate information. Integrations between the UJET platform and... read more

VCC Live

Use one cloud call center software to engage with all the customers
(73 Ratings)

VCC Live pricing: Starts at $50.0. Offers Custom plan.

VCC Live is a Contact Center Operations Software, helps the team can make and receive phone Calls, SMS, Emails and chat messages. Use the software to easily set up and manage automatic call distribution based on agents’ skills. They can use the current numbers, or they can provide you with... read more

Aloware

Phone System Software with No Per-Agent Fee
(139 Ratings)

Aloware pricing: Starts at $250.0. Offers Free-forever plan.

Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time.... read more

Channels

Data-driven phone system
(50 Ratings)

Channels pricing: Starts at $15.0.

Channels is a data-driven phone system that lets you know who exactly is calling, so you're always prepared. Integrate it into your current workflow and connect it with your favorite apps like Shopify, Magento, Pipedrive, HubSpot, and more. Thanks to features like Welcome Message, IVR, Call... read more

Dialpad Contact Center

Connect agents to customers and deliver answers
(447 Ratings)

Dialpad Contact Center pricing: Starts at $75.0. Offers Custom plan.

Dialpad’s cloud contact center, support teams gain a single platform to engage and resolve customer inquiries from anywhere in the world. Connect the existing ticketing and CRM systems to offer omnichannel support, surface on-demand metrics with dashboards and reporting, and coach agents in... read more

VICIdial

Open-Source Contact Center Suite
(292 Ratings)

VICIdial is an enterprise-class, open-source, contact center suite in use by many large call centers around the world. It has over fourteen thousand(14,000) registered installations in over 100 countries around the world. The official releases of VICIdial have been downloaded over twenty five... read more

Voximplant Kit

Managing Agent Conversations Made Simple
(1 Ratings)

Voximplant Kit pricing: Voximplant Kit Offers Custom plan.

Voximplant Kit software is an Omnichannel cloud contact center used to automate your customer service without code. The software offers tools like skills-based routing for requests from voice and messaging to manage contact center agents in minutes. The AI-powered voice assistants used to deploy... read more

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List of Contact Center Operations Software

PRODUCT NAME AGGREGATED RATINGS (OUT OF 5)
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4.8
4.8
4.7
4.7
4.7
4.6
4.6
4.5
4.5

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