Chat2Desk Pricing: Cost and Pricing plans

Chat2Desk Pricing

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Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

Free Free

Features

1 admin account
Online chat
Mass operations (messaging)
24/7 technical support
Website widget
Auto greeting

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Sales and marketing Custom

Features

Extra operators
WhatsApp Business API: 54
WhatsApp Hosting: 25
WhatsApp Business API: 54
WhatsApp Hosting: 25
Telegram: 25
VKontakte: 25
Facebook: 25
Viber Public: 25
Viber numeric / Business: 54
Instagram* (Direct+comment): 54
E-mail: 15
External channel An external channel allows to connect any messenger to Chat2Desk: 45

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Disclaimer: The pricing details were last updated on 22/07/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Chat2Desk FAQs

How much does Chat2Desk cost?

Chat2Desk offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

Learn more about Chat2Desk pricing.

Does Chat2Desk offer a free plan?

Yes, Chat2Desk offers a free plan.

Learn more about Chat2Desk pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Chat2Desk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Chat2Desk	-	-	-		Chat2Desk Pricing
Desk360	19	per month	-	+	Desk360 Pricing
Wowdesk	6	per month	per user	+	Wowdesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
MessageDesk	29	per month	-	+	MessageDesk Pricing
UseDesk	-	-	-	+	UseDesk Pricing
Wazzup	16	per month	-	+	Wazzup Pricing
Message Whiz	64	per month	-	-	Message Whiz Pricing
eDesk	39	per month	-	+	eDesk Pricing

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Chat2Desk Alternatives

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Desk360 High efficiency, detailed reporting read more

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Wowdesk Create a WOW customer experience and empower your customer service ... read more

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Chat2Desk Features

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Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Chat2Desk Pricing

Pricing Insights for Help Desk Software

Chat2Desk FAQs

Compare Chat2Desk Pricing Against Competitors

Free Software Alternatives to Chat2Desk

Chat2Desk Alternatives

Chat2Desk Features

Help Desk Features

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