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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Kustomer Customer Support That Goes Beyond Ticketing

Kustomer Pricing

Pricing ModelSubscription
Enterprise
$89 /User/Month

Track, prioritize, and engage with customers on every channel.

Features

  • Email, Chat, SMS, Social, WhatsApp, Self-service
  • Voice Provider Integration
  • Proactive Service
  • Actionable Integrations
  • Business Process Automation via our Workflow Engine
  • Standard and Custom Reporting
  • Multilingual Support
  • Satisfaction Measurement and Reporting
  • 3000 Knowledge Base Deflections & Fully-Automated Conversations Per Org Per Year
  • Language Detection: 5 Languages
  • Sentiment Analysis

Kustomer IQ

1. KIQ for Self-Service : Value-based per fully-automated conversation

Reduce contact rate at scale with intelligent self-service and end-to-end automation.

  • Knowledge Base Deflections Across Chat, Email and Form
  • Chatbots for Web and Mobile Chat, SMS & WhatsApp
  • Chatbots for Facebook Messenger (Coming Soon)

2. KIQ for Agents : $20 per User per Month

Supercharge your support team by eliminating manual triage and automating routine workflows.

  • Conversation Classification : 1 Model
  • Unlimited Agent Suggestions
  • Unlimited Language Detection

Add-Ons

  • Enhanced CRM
  • API Limit Increase : Starting at $25 per month per user
  • SAML Single Sign-On : $10 per month / per user
  • Flexible Seating : Custom
  • Conversation Classification : Each additional model at $10 per month per user
Ultimate
$139 /User/Month

Manage high engagement traffic, collaboration, single sign-on and sandbox access.

Features

  • Includes features of Enterprise plan, plus
  • Enhanced Routing
  • Real-time Dashboards
  • Live Agent Auditing
  • Unlimited Collaboration Users
  • Sandbox Access
  • Extended API Rate Limit
  • SAML Single Sign-On
  • Set Allowed IP Ranges
  • Includes features of Kustomer IQ

Add-Ons

  • Enhanced CRM
  • API Limit Increase : Starting at $25 per month per user
  • Flexible Seating : Custom
  • Dedicated Enterprise Environment : Custom
  • Conversation Classification : Each additional model at $10 per month per user
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Disclaimer: The pricing details were last updated on 06/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Kustomer FAQs

The pricing for Kustomer starts at $89.0 per user per month. Kustomer has 2 different plans:

  • Enterprise at $89.00 per user per month.
  • Ultimate at $139.00 per user per month.

No, Kustomer does not offer a free plan.

Learn more about Kustomer pricing.

Compare Kustomer Pricing Against Competitors

Product name Starting price ($) Billed Unit Free trial Learn more
89 per month per user No Kustomer pricing
19 per month per user Yes Zendesk Sell pricing
25 per month per user Yes Salesforce pricing
45 per month - No HubSpot CRM pricing
14 per month per user Yes Zoho CRM pricing
12.5 per month per user Yes Pipedrive pricing
52 per month per user Yes SugarCRM pricing
40 per month - Yes Keap pricing
15 per month per user Yes Freshsales pricing
29 per month per user Yes Insightly pricing

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