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About Instabug

Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    94%
  • Momentum
    62%
  • Popularity
    87%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Instabug Features

Bug Tracking Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%

Storage and Retrieval

Helps to store, retrieve (search) and organize bug information

Issue Tracking

Helps to manage and maintain issue logs and its activity

Filtering

To match the instances against a set of search criteria.

Dashboard (Bug Tracking)

Monitors bug activity and latest updates of an assignment for a team or project

Backlog Management

Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment

An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Reports

Comes with reporting capabilities and features custom pre-built reports

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Role Management

Helps regulate access to systems, based on individual roles

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
Instabug Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 20/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Instabug Pricing.

Instabug Alternatives

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Instabug Reviews

User Rating

4.6/5 (Based on 402 Ratings)

Rating Distribution

  • Excellent

    63.2%
  • Very Good

    32.8%
  • Average

    2.7%
  • Poor

    0.7%
  • Terrible

    0.5%

User Sentiments

Detailed Bug Reporting, Ease of Use, Extensive Integrations, Helpful Customer Support

Limited Customization Options, Occasional SDK Issues, High Pricing for Small Teams, Lack of API for Custom Flows

Do You Use Instabug?

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Review Summary

Instabug is commonly praised for its user-friendliness, intuitive interface, and comprehensive features. Users appreciate its ability to collect in-app feedback, bug reports, and crash reports, as well as its analysis and reporting capabilities. The platform's real-time issue tracking, remote log viewing, and customizable SDK are also highlighted as strengths. Additionally, Instabug's customer support is frequently commended for being responsive and helpful. However, some users have expressed concerns about the pricing, occasional bugs, and the need for improved documentation and tutorials.

Pros

  • Quick and easy bug reporting: Instabug enables users to easily report bugs with a few clicks, including screenshots, screen recordings, and detailed descriptions.
  • Realtime user feedback: Instabug collects user feedback in realtime, allowing developers to quickly identify and address issues, leading to faster and more efficient development cycles.

Cons

  • Limited customization options: Instabug offers limited customization options for bug reporting forms and feedback collection tools, which may not suit the specific needs of all businesses.
  • Integration challenges: Integrating Instabug with existing systems and workflows can be challenging, requiring technical expertise and resources, which may not be readily available in some organizations.

Instabug Reviews

AI-Generated from the text of User Reviews

Videos on Instabug

Instabug FAQs

What is Instabug used for?

Instabug is Bug Tracking Software. Instabug offers the following functionalities:

  • Storage and Retrieval
  • Issue Tracking
  • Filtering
  • Dashboard (Bug Tracking)
  • Backlog Management
  • Bug Assignment
  • Reports
  • Workflow Management
  • Task Management

Learn more about Instabug features.

What are the top alternatives for Instabug?

Does Instabug provide API?

Yes, Instabug provides API.

Instabug Contact

Vendor Details

United States

Contact Details

Not available

https://instabug.com/

Social Media Handles

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Instabug Integrations

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