MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Deep Dive with Clara AI
Empower business with eDesk, the AI-powered customer service software designed for the modern marketplace. It eliminates the need to juggle multiple tabs or depend on external integrations by consolidating all customer interactions into one smart inbox, regardless of selling. eDesk's unique capability to link each message to the corresponding order and complete customer history allows for unprecedented clarity and efficiency in managing customer relations across EVERY sales channel. Personalization scales effortlessly as it allows for automated incorporation of customer-specific data in responses, leading to higher customer satisfaction and loyalty. Enrich customers service team's performance and job satisfaction with eDesk’s AI-driven automations while providing customers with fast, tailored responses, around the clock. Ensure swift, accurate resolution of queries the first time, augmenting customer experience. Additionally, eDesk offers a comprehensive toolkit for teamwork, enabling both manual and automatic engagement of colleagues for optimal resolution and tracking. Harness the full power of eDesk's real-time reporting to stay informed on every facet of the customer operations, positioning business at the forefront of customer service excellence.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersStandard Features
IT Asset Management
Helps to automate the full IT lifecycle of software and hardware assets on a single platformFree Trial
Available
No Credit Card Required, Get Started for Free
Essential $39.00 $49.00 per month
$39 Per Agent Per Month Billed Annually
Features
Add-ons
Note: *Additional Charge Per Resolution
Growth $89.00 $115.00 per month
$89 Per Agent Per Month Billed Annually
Features
Add-ons
Professional $119.00 $149.00 per month
$119 Per Agent Per Month Billed Annually
Features
Add-ons
Enterprise Custom
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 20/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about eDesk Pricing
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
All your customer...
Centralize
Collaboration
Measure
Reviews
What is eDesk used for?
eDesk is Help Desk Software. eDesk offers the following functionalities:
Learn more about eDesk features.
What are the top alternatives for eDesk?
Does eDesk provide API?
Yes, eDesk provides API.
Which helpdesk is ideal for software companies?
For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.
Vendor Details
Dublin, IrelandSocial Media Handles
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