Kustomer is CRM Software. Kustomer offers the following functionalities:
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Product Catalog
- Call Logging
- Contact Management
Learn more about Kustomer features.
Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to their clients. Powered by AI and process automation, the software goes beyond ordinary ticketing systems, standardising repetitive tasks such as contextualising conversations or sending a basic response. Thus enabling the support team to focus their energy on other relevant tasks. The intelligent system identifies subject matter within every inbound conversation and gets individual customers routed to the right resource. It also allows supervisors to track and intervene during live conversations, if needed. With the flexible software, enterprises can allow their customers to reach out from anywhere, at any time, using the channel of their convenience. Further, with Kustomer organizations get access to AI powered productivity tools, which ensures greater levels of collaboration, segmentation and content management. The software provides comprehensive data security through AWS in certified data centres. It applies security checks, third-party monitoring, to endure data security right at the code level as well as through the entire software development process.
|Support||Business Hours Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||New York, New York / +1 212-497-1188|
|Deployment||SaaS/Web/Cloud||Category||CRM Software Help Desk Software|
Track, prioritize, and engage with customers on every channel.
1. KIQ for Self-Service : Value-based per fully-automated conversation
Reduce contact rate at scale with intelligent self-service and end-to-end automation.
2. KIQ for Agents : $20 per User per Month
Supercharge your support team by eliminating manual triage and automating routine workflows.
Manage high engagement traffic, collaboration, single sign-on and sandbox access.
Learn more about Kustomer pricing.
Yes, Kustomer provides API.
The research is compiled using multiple sources, let us know of any feedback on email@example.com