WowDesk is a customer support platform that allows small to large businesses to collect customer requests from multiple channels on a single platform. It lets enterprises to manage delivery service across numerous industries with specific modules to manage clients, agents, managers, subject matter experts, administrators, and external entities. Wowdesk's advanced workflow engine captures, tracks, and effectively handles service requests, as well as speeds the resolution process. Management of complaints, knowledge base, facilities, cases, and ticketing are all key components of WowDesk. Its self-service portals enable companies to engage with customers and manage relationships via email, chat, phone, and social media. It also has an upgradable platform that allows agents to work with subject matter experts and administrators to define and automate structural rules based on business needs. WowDesk allows organizations to grant limited access to suppliers, auditors, and third-party vendors while also streamlining customer service operations. WowDesk is available for on-premise or cloud deployment. Phone, email, and Skype are all options for contacting support.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresStandard Features
Concurrent Calling
Allows to place more calls simultaneously without reducing call quality.Free Trial
Available
Pricing Options
Freemium ( Limited Features )
Premium Plans ( Subscription )
Pricing Plans
Free Free
Features
Starter $6.00 $6.00 per user / month
Features
Professional $30.00 $30.00 per user / month
Features
Enterprise $60.00 $60.00 per user / month
Features
Screenshots of Vendor Pricing Page
Learn more about Wowdesk Pricing.
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Wowdesk Product T...
Wowdesk demo video
wowdesk overview
Self Service scre...
Customer Feedback...
Dashboard screenshot
Case Management s...
Customer Profile
What is Wowdesk used for?
Wowdesk is Help Desk Software. Wowdesk offers the following functionalities:
Learn more about Wowdesk features.
What are the top alternatives for Wowdesk?
Does Wowdesk provide API?
Yes, Wowdesk provides API.
Vendor Details
Wilmington, Delaware Founded : 2019Contact Details
+1 310-871-5251
https://wowdesk.com/
Social Media Handles
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