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About MessageBird

MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

MessageBird Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 22/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MessageBird Pricing.

MessageBird Alternatives

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MessageBird Reviews

User Rating

3.8/5 (Based on 287 Ratings)

Ratings Distribution

  • Excellent

    54%
  • Very Good

    19.5%
  • Average

    2.4%
  • Poor

    3.1%
  • Terrible

    20.9%

Do You Use MessageBird?

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Review Summary

MessageBird garners praise for its ease of use, reliability, and customer support. Users commend its intuitive interface, straightforward setup process, and the wide range of communication channels it offers. The platform's stability and uptime are consistently lauded, with users highlighting its dependability for critical business communications. Moreover, MessageBird's customer support team is frequently praised for its responsiveness, helpfulness, and willingness to go the extra mile. These positive sentiments are reflected in high user satisfaction ratings across multiple review platforms.

Pros

  • Easytouse platform with a userfriendly interface.
  • Robust set of features, including bulk SMS, WhatsApp, and omnichannel messaging.
  • Reliable and scalable infrastructure.

Cons

  • Analytics and reporting features could be more comprehensive.
  • Some users have reported issues with customer support.
  • Pricing can be higher than some competitors.

MessageBird User Reviews

AI-Generated from the text of User Reviews

Videos on MessageBird

MessageBird Contact

Vendor Details

Amsterdam, The Netherlands

Contact Details

Not available

https://www.messagebird.com/

Social Media Handles

Customers

Uber
facebook
DrDoctor
Deliveroo
WhatsApp

MessageBird Integrations

Disclaimer

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