Reamaze Pricing: Cost and Pricing plans

Reamaze Pricing

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Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Reamaze pricing starts at $26.1/month, which is 37% higher than similar services.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Basic $26.10 $29.00 per month

$26.10 Per Team Member Per Month Billed Annually

Features

Unlimited Email Inboxes
Live Chat
Social Media Channels
Public/Internal FAQ
Workflow Automation (Macros)
Response Templates
Website Integration
Chatbots
Cues (Proactive Messages)
Basic Reporting
Customer Intents

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Pro $44.10 $49.00 per user / month

$44.10 Per Team Member Per Month Billed Annually

Features

Includes Features of Basic Plan, Plus
Manage Multiple Brands in one Account
Live View of Site Visitors
Advanced Reporting
SMS and Voice Channels
Custom Hosted Domain
Customizable Email Appearance
Status Page

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Plus $62.10 $69.00 per user / month

$62.10 Per Team Member Per Month Billed Annually

Features

Includes Features of Pro Plan, Plus
Peek (Live Screensharing)
Departments (Staff Groups)
Staff Performance Reporting
Staff Shifts and Vacation Days
Customizable Staff Roles
Customer Satisfaction Ratings
In-Chat Video Calls
Optional Classic Chat Mode *
FAQ Article Edit History

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Starter $59.00 $59.00 per month

$59 Flat Rate Per Month

Features

Includes Features of Basic Plan, Plus
Unlimited Team members
Limited to 500 Responded Conversations Per Month

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Enterprise Custom

Re:amaze Enterprise is a Helpdesk Platform for High-volume and Fast-growing Businesses.

The Software offers Enterprise Pricing Plan on Basis of Request.

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 20/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Reamaze FAQs

How much does Reamaze cost?

The pricing for Reamaze starts at $26.1 per month. Reamaze has 4 different plans:

Basic at $26.10 per month.
Pro at $44.10 per user per month.
Starter at $59.00 per month.
Plus at $62.10 per user per month.

Reamaze also offers a custom plan based on the customer's request.

Learn more about Reamaze pricing.

Does Reamaze offer a free plan?

No, Reamaze does not offer a free plan.

Learn more about Reamaze pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Reamaze Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Reamaze	26.1	per month	-		Reamaze Pricing
Zendesk Chat	-	-	-	-	Zendesk Chat Pricing
ClickDesk	12.99	per month	per user	-	ClickDesk Pricing
Gorgias	50	per month	-	+	Gorgias Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
LiveAgent	15	per month	-	+	LiveAgent Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
Desky	4.5	per month	-	+	Desky Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
UseDesk	-	-	-	+	UseDesk Pricing

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Reamaze Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Persistent Chat

Creating a subject-based group conversation that persists over time