Upscope

About Upscope

Upscope web-based remote access tool comes with multiple suitable remote control and support facilities as well. This software comes with many diagnostic tools to help early detection of issues that might otherwise interfere with the remote access functionalities. No extra installation is necessary to do for ensuring screen sharing with users of remotely located computers or devices. This software can be seamlessly integrated with Intercom and your present phone system. Users can highlight the spaces where the other person using a system at a remote location needs to click on. Upscope software features seamless remote control capabilities.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $15.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

60%
Momentum

64%
Popularity

76%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Upscope Features

Show Feature Explanation

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Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Session Recording

Enables one to record remote access, support sessions, and meetings

File Transfer

Allows sending and receiving files

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Upscope Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Basic $15.00 $18.00 per user / month

Test co-browsing with one or two agents.

Features

Live chat integrations
Invite your team members
Email support

Startup $19.00 $23.00 per user / month

Perfect for getting started with co-browsing.

Features

3 minimum agents (Minimum $69 per Month)
Includes features of Basic plan, plus
Click and scroll for the user
Basic user management
Basic reporting
Audio calls
Personal call link and lookup code
See the browser console
Live chat support

Business $30.00 $36.00 per user / month

More features and advanced user management.

Features

3 minimum agents, paid Yearly (Minimum $1080 per year)
Includes features of Startup plan, plus
Advanced user management
Advanced reporting and analytics
Zapier and Salesforce integration
Multi agent session sharing
Agent request button
See and interact with the browser console
Remove Upscope branding
Priority live chat support

Enterprise Custom

For those that require custom solutions or have strict data security requirements.

Features

Includes features of Business plan, plus
SLA, NDAs, and uptime guarantees
Optional on-premise deployment
REST API
Whitelabel support
Dedicated Account Manager
Agent and admin training
Technical support
24/7 emergency phone line

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Upscope Pricing.