Yotpo

About Yotpo

Deep Dive with Clara AI

Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $79.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

86%
Momentum

65%
Popularity

90%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Yotpo Features

Show Feature Explanation

Show Missing Features

Reputation Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Yotpo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Starter $79.00 $79.00 per month

Maximize reviews impact with tools to drive SEO and brand awarenes.

Up to 500 orders per month

Plans include

Beautiful on-site display
Powerful tools to collect and share content
Support Center Tutorials

Start Free Trial

Pro $169.00 $169.00 per month

Optimize display to collect shopper data and drive on-site conversion.

Up to 500 orders per month

Everything in Starter, plus

Seller ratings so shoppers trust your site
AI-driven display features that convert
24/7 Live Chat & Email Support

Start Free Trial

Premium Custom

Tailor your UGC strategies with smart data and advice from Yotpo's eComm experts.

Reach out for a custom quote

We'll build a plan that's right for your business

Everything in Pro, plus

Up to orders included per month
AI tools so shoppers write better reviews
Robust insights and performance metrics
Dedicated optimization strategist

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/03/2026 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Yotpo Pricing

Yotpo Alternatives

View All Yotpo Alternatives

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewBuzz Protects & manages your digital reputation 24*7 read more

4.4 10 user ratings

View Details Yotpo Vs ReviewBuzz

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reputation Harness Consumer Feedback read more

View Details

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reputation Studio All in One Review Management read more

4.5 4 user ratings

View Details Yotpo Vs Reputation Studio

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revi Utilising the power of reviews read more

4.1 19 user ratings

View Details Yotpo Vs Revi

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reputation.com Enhance your online reputation with Reputation.com read more

3.5 109 user ratings

View Details Yotpo Vs Reputation.com

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewRev Utilising Reviews to Boost Business read more

1 1 user ratings

View Details Yotpo Vs ReviewRev

Bazaarvoice Use customer-generated content to bring in new customers read more

1.4 37 user ratings

View Details Yotpo Vs Bazaarvoice

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewGain Reputation Management, built for small-medium read more

View Details Yotpo Vs ReviewGain

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trustpilot Share your thoughts read more

4.1 16,383 user ratings

View Details Yotpo Vs Trustpilot

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Critique online reputation management to collect and manage reviews read more

5 1 user ratings

View Details Yotpo Vs Critique

Yotpo Reviews

User Rating

3.8/5 (Based on 248 Ratings)

Rating Distribution

Excellent
68.5%
Very Good
0.8%
Average
2.4%
Poor
2%
Terrible
26.2%

User Sentiments

Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations

High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues

Do You Use Yotpo?

Write a Review

Review Summary

Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

Pros

Intuitive user interface and ease of setup, making it accessible to businesses of all sizes.
Robust features including review collection, moderation, and analysis, enabling businesses to gather and manage customer feedback effectively.

Cons

Limited customization options for review forms and widgets, restricting the ability to tailor them to specific business needs.
Occasional technical glitches and bugs reported by users, potentially affecting the reliability and efficiency of the platform.

Yotpo Reviews

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO