Desky Pricing: Cost and Pricing plans

Desky Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Desky pricing starts at $4.5/month, which is 76% lower than similar services.
70% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Freelancer $4.50 $5.00 per month

$54 per Year

Features

1 Agent
Unlimited Tickets
Email Ticketing
Live Chat
Unlimited Customers
Unlimited Products
Knowledge Base
Saved Replies
Envato Integration

Startup $17.08 $19.00 per month

$205 per Year

Features

Upto 5 Agents
Unlimited Tickets
Email Ticketing
Live Chat
Unlimited Customers
Unlimited Products
Knowledge Base
Saved Replies
All Integrations
Custom Domain
Remove Desky Branding
Developer APIs
Custom JS & CSS

Business $35.08 $39.00 per month

$421 per Year

Features

Upto 10 Agents
Unlimited Tickets
Email Ticketing
Live Chat
Unlimited Customers
Unlimited Products
Knowledge Base
Saved Replies
All Integrations
Custom Domain
Remove Desky Branding
Developer APIs
Custom JS & CSS
Custom User Roles
External Purchase Verification

Enterprise $134.08 $149.00 per month

$1609 per Year

Features

10+ Agents
Unlimited Tickets
Email Ticketing
Live Chat
Unlimited Customers
Unlimited Products
Knowledge Base
Saved Replies
All Integrations
Custom Domain
Remove Desky Branding
Developer APIs
Custom JS & CSS
Custom User Roles
External Purchase Verification

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Desky FAQs

How much does Desky cost?

The pricing for Desky starts at $4.50 per month. Desky has 4 different plans:

Freelancer at $4.50 per month.
Startup at $17.08 per month.
Business at $35.08 per month.
Enterprise at $134.08 per month.

Learn more about Desky pricing.

Does Desky offer a free plan?

No, Desky does not offer a free plan.

Learn more about Desky pricing.

Compare Desky Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Desky	4.5	per month	-		Desky Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
LabiDesk	79	per month	-	+	LabiDesk Pricing
UseDesk	-	-	-	+	UseDesk Pricing
Raiseaticket	-	-	-	-	Raiseaticket Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
Sitehelpdesk	-	-	-	+	Sitehelpdesk Pricing
Trakdesk	9.99	per month	per user	+	Trakdesk Pricing
Help Desk Premier	-	-	-	+	Help Desk Premier Pricing

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Desky Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Desky Integrations

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Slack Business Instant Messaging Software

WooCommerce Ecommerce Software

Desky Pricing

Pricing Insights for Help Desk Software

Desky FAQs

Compare Desky Pricing Against Competitors

Free Software Alternatives to Desky

Desky Alternatives

Desky Features

Help Desk Features

Desky Integrations

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