ReadyDesk is a web-based help desk software solution with comprehensive features designed to satisfy the needs of businesses of all sizes. ReadyDesk allows businesses to provide their consumers with a variety of solutions for promptly resolving difficulties. Customers and technicians can generate tickets through the online interface or from incoming emails using the programme. It also accepts file attachments and keeps track of all ticket activities. Individuals may create an infinite amount of client portals, each with its own branding and settings, to support different departments or enterprises. Customers can self-serve by browsing the knowledge base's help articles. Furthermore, users can provide immediate assistance to their consumers. Technicians can create unique automated greetings and prefabricated responses to address frequently requested queries fast. Individuals may simply connect to clients' Windows-based systems to inspect and operate instantaneously, and customers do not need to install anything on their machines. Other features of the software include asset management, network inventory, billing, and time tracking.
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SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
Concurrent Calling
Allows to place more calls simultaneously without reducing call quality.Free Trial
Available
No Credit Card Required, Get Started for Free
Pricing Options
Premium Plans ( One-time license / Subscription )
Pricing Plans
ReadyDesk (Cloud Hosted) $9.00 $9.00 per user / month
Everything is hosted on our servers.
Features
ReadyDesk (Download) $99.00 $99.00 One-time fee
Have complete control of your installation and database.
Features
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Learn more about ReadyDesk Pricing.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ReadyDesk used for?
ReadyDesk is Help Desk Software. ReadyDesk offers the following functionalities:
Learn more about ReadyDesk features.
What are the top alternatives for ReadyDesk?
Does ReadyDesk provide API?
Yes, ReadyDesk provides API.
Vendor Details
Atlanta, GeorgiaContact Details
+1 404-963-8765
https://www.readydesk.com/
Social Media Handles
Not available
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