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Zendesk Chat Pricing

Free Trial

Not available

Pricing Insights for Live Chat Software

  • The Average Cost of a basic Live Chat Software plan is $19 per month.

  • 61% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 42% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Disclaimer: The pricing details were last updated on 15/05/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zendesk Chat FAQs

Does Zendesk Chat offer a free plan?

No, Zendesk Chat does not offer a free plan.

Learn more about Zendesk Chat pricing.

Compare Zendesk Chat Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Zendesk Chat Zendesk Chat - - - Zendesk Chat Pricing
LiveChat LiveChat 16 per month per user + LiveChat Pricing
LiveEngage LiveEngage - - - + LiveEngage Pricing
Smartchat Smartchat 49 per month - + Smartchat Pricing
Intercom Intercom 59 per month - - Intercom Pricing
LiveAgent LiveAgent 15 per month - + LiveAgent Pricing
Let's Connect Let's Connect 275 per month - + Let's Connect Pricing
Comm100 Live Chat Comm100 Live Chat 29 per month per user + Comm100 Live Chat Pricing
MyLiveChat MyLiveChat 15 per month - + MyLiveChat Pricing
WebsiteAlive WebsiteAlive 30 per month - - WebsiteAlive Pricing

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Zendesk Chat Features

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

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