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Zoho CRM Pricing

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Pricing Options

Premium Plans ( Subscription )

Pricing Insights for CRM Software

  • The Average Cost of a basic CRM Software plan is $25 per month.

  • Zoho CRM pricing starts at $14/month, which is 44% lower than similar services.

  • 51% of CRM Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

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Disclaimer: The pricing details were last updated on 19/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho CRM FAQs

How does Zoho CRM compare to Salesforce in terms of pricing?

  • Zoho CRM starts at $14/user/month (Standard) and goes up to $52/user/month (Ultimate).
  • Salesforce Sales Cloud starts at $25/user/month (Essentials), but key features unlock only at $80+ (Professional/Enterprise tiers).

How does Zoho CRM compare to Salesforce in terms of features?

  • Zoho CRM offers a solid feature set out of the box, like sales automation, workflows, AI Assistant (Zia), analytics, and integrations with the Zoho ecosystem. It’s easier to use, faster to set up, and more SMB-focused.
  • Salesforce is more customizable and powerful for complex enterprise use cases, but it requires more setup time, technical resources, and higher-tier plans to access advanced tools.

How much does Zoho CRM cost per month in 2025?

The pricing for Zoho CRM starts at $14.0 per user per month in Annual billing. Zoho CRM has 4 different plans:

  • Standard at $14.00 per user per month (annual billing), $20.00 per user per month (monthly billing)
  • Professional at $23.00 per user per month. (annual billing), $35.00 per user per month (monthly billing)
  • Enterprise at $40.00 per user per month. (annual billing), $50.00 per user per month (monthly billing)
  • Ultimate at $52.00 per user per month. (annual), $65.00 per user per month (monthly billing)

 

Learn more about Zoho CRM pricing.

How much does Zoho CRM cost?

The pricing for Zoho CRM starts at $14.0 per user per month. Zoho CRM has 4 different plans:

  • Standard at $14.00 per user per month.
  • Professional at $23.00 per user per month.
  • Enterprise at $40.00 per user per month.
  • Ultimate at $52.00 per user per month.

Does Zoho CRM offer a free plan?

No, Zoho CRM does not offer a free plan.

Learn more about Zoho CRM pricing.

Compare Zoho CRM Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Zoho CRM Zoho CRM 14 per month per user Zoho CRM Pricing
Odoo CRM Odoo CRM - - - - Odoo CRM Pricing
Freshsales Freshsales 9 per month per user + Freshsales Pricing
Microsoft Dynamics 365 for Sales Microsoft Dynamics 365 for Sales 65 per month per user + Microsoft Dynamics 365 for Sales Pricing
Salesforce Salesforce 25 per month per user + Salesforce Pricing
LeadSquared CRM LeadSquared CRM 25 per month per user + LeadSquared CRM Pricing
HubSpot CRM HubSpot CRM 15 per month - + HubSpot CRM Pricing
Pipedrive CRM Pipedrive CRM 14 per month - + Pipedrive CRM Pricing
Salesforce Sales Cloud Salesforce Sales Cloud 25 per month per user + Salesforce Sales Cloud Pricing
SalesCRM SalesCRM 19 per month - + SalesCRM Pricing

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Zoho CRM Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Zoho CRM Integrations

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