Zoho CRM Pricing: Cost and Pricing plans

Zoho CRM Pricing

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Pricing Options

Premium Plans ( Subscription )

Pricing Insights for CRM Software

The Average Cost of a basic CRM Software plan is $25 per month.
Zoho CRM pricing starts at $14/month, which is 44% lower than similar services.
51% of CRM Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

MONTHLY YEARLY

Standard $14.00 $20.00 per user / month

$14 Per User Per Month Billed Annually

Features

Mass Email
Custom Modules
Workflows
Cadences
Sales Forecasting
Lookup Fields
Canvas
Office 365 Integration
Zoho Marketplace

Professional $23.00 $35.00 per user / month

$23 Per User Per Month Billed Annually

Features

Includes Features of Standard Plan, Plus
Blueprint
CPQ
SalesSignals
Inventory Management
Webhooks
Assignment Rules
Validation Rules
Kiosk Studio
Google Ads Integration

Enterprise $40.00 $50.00 per user / month

$40 Per User Per Month Billed Annually

Features

Includes Features of Professional Plan, Plus
Zia — AI Assistant
Territory Management
Custom Functions
Journey Orchestration
Multi-user Portals
Page Layouts
Client Scripts
Approval Process
Sandbox

Ultimate $52.00 $65.00 per user / month

$52 Per User Per Month Billed Annually

Features

Includes Features of Enterprise Plan, Plus
Enhanced Feature Limits
Extended AI Capabilities
Advanced Customization
Data Preparation
Augmented Analytics
Data Storytelling
Unified Business Insights
Advanced Administration

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 19/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho CRM FAQs

How does Zoho CRM compare to Salesforce in terms of pricing?

Zoho CRM starts at $14/user/month (Standard) and goes up to $52/user/month (Ultimate).
Salesforce Sales Cloud starts at $25/user/month (Essentials), but key features unlock only at $80+ (Professional/Enterprise tiers).

How does Zoho CRM compare to Salesforce in terms of features?

Zoho CRM offers a solid feature set out of the box, like sales automation, workflows, AI Assistant (Zia), analytics, and integrations with the Zoho ecosystem. It’s easier to use, faster to set up, and more SMB-focused.
Salesforce is more customizable and powerful for complex enterprise use cases, but it requires more setup time, technical resources, and higher-tier plans to access advanced tools.

How much does Zoho CRM cost per month in 2025?

The pricing for Zoho CRM starts at $14.0 per user per month in Annual billing. Zoho CRM has 4 different plans:

Standard at $14.00 per user per month (annual billing), $20.00 per user per month (monthly billing)
Professional at $23.00 per user per month. (annual billing), $35.00 per user per month (monthly billing)
Enterprise at $40.00 per user per month. (annual billing), $50.00 per user per month (monthly billing)
Ultimate at $52.00 per user per month. (annual), $65.00 per user per month (monthly billing)

Learn more about Zoho CRM pricing.

How much does Zoho CRM cost?

The pricing for Zoho CRM starts at $14.0 per user per month. Zoho CRM has 4 different plans:

Standard at $14.00 per user per month.
Professional at $23.00 per user per month.
Enterprise at $40.00 per user per month.
Ultimate at $52.00 per user per month.

Learn more about Zoho CRM pricing.

Does Zoho CRM offer a free plan?

No, Zoho CRM does not offer a free plan.

Learn more about Zoho CRM pricing.

Compare Zoho CRM Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Zoho CRM	14	per month	per user		Zoho CRM Pricing
Odoo CRM	-	-	-	-	Odoo CRM Pricing
Freshsales	9	per month	per user	+	Freshsales Pricing
Microsoft Dynamics 365 for Sales	65	per month	per user	+	Microsoft Dynamics 365 for Sales Pricing
Salesforce	25	per month	per user	+	Salesforce Pricing
LeadSquared CRM	25	per month	per user	+	LeadSquared CRM Pricing
HubSpot CRM	15	per month	-	+	HubSpot CRM Pricing
Pipedrive CRM	14	per month	-	+	Pipedrive CRM Pricing
Salesforce Sales Cloud	25	per month	per user	+	Salesforce Sales Cloud Pricing
SalesCRM	19	per month	-	+	SalesCRM Pricing

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Zoho CRM Features

Show Feature Explanation

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.