Home/Webinar Software/Zoom
Updated on: March 31, 2020
What is Zoom ?
Zoom - Webinar Software : SaaSworthy.com
View Gallery
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoom

Cloud-based VOIP, video conferencing, collaboration solution
(4,261 Ratings) Write Review

Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access.

Zoom Features Show All Features

Zoom Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Jose, CA - 95113 / +1 (888) 799-9666
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Webinar Software

Zoom Pricing

Pricing ModelFree Trial , Freemium , Subscription
Basic
Free

Personal Meeting

Features

  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Online support
  • Video Conferencing Features : HD video, HD voice, Active speaker view, Full screen and gallery view, Simultaneous Screen Share, Join by telephone call-in, Virtual Background
  • Web Conferencing Features : Desktop and application sharing, Personal room or meeting ID, Instant or scheduled meetings, Chrome and Outlook plug-ins, Scheduling w/ Chrome Extensions, MP4 or M4A local recording, Private and group chat, Host controls, Raise hand
  • Group Collaboration Features : Breakout Rooms, Mac, Windows, Linux, iOS and Android, Group messaging and presence, Screen share any iPad/iPhone app, Co-annotation on shared screen, Keyboard/mouse control, Whiteboarding, Multi-share
  • Security : Secure Socket Layer (SSL) encryption, AES 256 bits encryption
Pro
$12.49 /Month

$12.49 per Month per Host billed Annually

$14.99 per Month per Host billed Monthly

Great for Small Teams

Features

  • Includes features of Basic plan, plus
  • Includes 100 participants
  • Unlimited meeting duration for all meeting sizes
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability

Add-ons

  • Extra Cloud Recording Storage (starting at $40 per month)
  • H.323/SIP Room Connector (starting at $49 per month)
  • Join by Zoom Rooms (starting at $49 per month)
  • Join by Toll-free dialing or Call Me (starting at $100 per month)
  • Add Video Webinars (starting at $40 per month)

Note : For more than 100 Participants, Contact the vendor to get the detailed information.

Business
$166.58 /Month

$166.58 per Month per Host billed Annually

$199.90 per Month per Host billed Monthly

Small and Medium Businesses

Features

  • Minimum of 10 hosts
  • Includes features of Pro plan, plus
  • Dedicated phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration
  • Cloud Recording Transcripts

Add-ons

  • Join by Toll-free dialing or Call Me (starting at $5 per User per Month)
Enterprise
Custom

Large Enterprise-Ready

Features

  • Minimum of 100 hosts
  • Includes features of Business plan, plus
  • Includes 200 participants
  • Unlimited Cloud Storage
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms

Contact the vendor to get the latest pricing detail.

Zoom Rooms (Add-ons)
$41.58 /Month

$41.58 per Month per Room billed Annually

$49 per Month per Room billed Monthly

Features

  • Software-Defined Video Conferencing system for any sized Conference Room
  • High quality video, audio and web conferencing for Mac, PC or Touchscreen
  • Screen sharing with Wi-Fi, Airplay or wired HDMI connection
  • Integrates with Google or Microsoft Exchange calendar
H.323 Room Connector (Add-ons)
$41.58 /Month

$41.58 per Month per Port billed Annually

$49 per Month per Port billed Monthly

Features

  • Connect your H.323/SIP systems with desktop, tablet, mobile devices, Zoom Rooms and other H.323/SIP endpoints
  • Works with many legacy endpoints including Polycom, Cisco, Lifesize and others
  • Cloud-based or on-premise (VM) room connector
Video Webinar (Add-ons)
$33.33 /Month

$33.33 per Month per Host billed Annually

$40 per Month per Host billed Monthly

Features

  • Up to 100 interactive video participants and up to 10000 view-only attendees
  • Host controls such as mute/unmute panelists, recording and more
  • Q/A with live or text answers, polling, registration and reporting
  • Live streaming to unlimited audiences on Facebook Live and YouTube
Audio Plan (Add-ons)
$100 /Month

Features

  • All standard plans come with local toll numbers, but Audio Plan allows you to add Call Out, global Toll-free and local dial-in for premium countries
  • No charge to your participants to call in from any device
  • Easily select one or multiple countries for Toll-free call-in

Based upon the Telephone Coverage and Rates, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Additional Cloud Recording Storage (Add-ons)
$40 /Month
  • $40 per Month : 100 GB included ($0.4 per GB per month), $1.5 per GB for any usage in excess
  • $100 per Month : 500 GB included ($0.2 per GB per month), $0.5 per GB for any usage in excess
  • $500 per Month : 3 TB included ($0.16 per GB per month), $0.1 per GB for any usage in excess

Features

  • Store, stream and download your video recordings from the Zoom Cloud
  • MP4 or M4A file formats available
  • Storage options include up to 3TB per Month
Large Meeting (Add-ons)
$50 /Month

$50 per Month per Host ($600) billed Annually

$50 per Month billed Monthly

Features

  • 500 Participants
  • 1 Host
Education, Telehealth, Developers
$150 /Month

1. Education Plan : Starting at $150 per Month for 20 hosts package

Features

  • Session recording and transcription
  • Integrates seamlessly with LMS
  • Accessibility for all learners
  • HD Video and Audio
  • Security and compliance
  • Enhanced collaboration features

2. Healthcare Plan : Custom

Features

  • Includes features of Educational plan, plus
  • Recorded session review
  • Integrates seamlessly with Epic
  • Medical device integrations

3. Developers : API commitment levels start at $100 per Month and offer per minute rates per attendee.

Features

  • Instant meetings
  • User provisioning
  • Flexibility
  • Tablet and mobile access
Screenshot of the Vendor Pricing Page
Zoom Pricing
View Full Screen

Disclaimer: The pricing details were last updated on 05/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoom FAQs

Zoom is Webinar Software. Zoom offers the following functionalities:

  • Online Payments
  • Live Chat
  • Social Sharing
  • Attendee Management
  • Email Marketing
  • Multi-Presenter
  • Polls (Voting)
  • Q&A
  • Reminders
  • Screen Sharing
  • On-demand Webinars

Learn more about Zoom features.

The pricing for Zoom starts at $12.49 per month. Zoom has 9 different plans:

  • Pro at $12.49 per month.
  • Video Webinar (Add-ons) at $33.33 per month.
  • Additional Cloud Recording Storage (Add-ons) at $40.00 per month.
  • Zoom Rooms (Add-ons) at $41.58 per month.
  • H.323 Room Connector (Add-ons) at $41.58 per month.
  • Large Meeting (Add-ons) at $50.00 per month.
  • Audio Plan (Add-ons) at $100.00 per month.
  • Education, Telehealth, Developers at $150.00 per month.
  • Business at $166.58 per month.
    • Zoom offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Zoom pricing.

Yes, Zoom offers a free plan.

Learn more about Zoom pricing.

No, Zoom does not provide API.

Ask the Community View Community

Zoom Alternatives Zoom Alternatives

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
GoToWebinar
(335 RATINGS)
GoToWebinar
GoToWebinar software designed to cater to your webinar and web conferencing needs.The tool comes featured with functionalities that facilitate retain customers...
Visit Website
Zoom vs GoToWebinar
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ClickMeeting
(296 RATINGS)
ClickMeeting
ClickMeeting is a webinar management tool for businesses who want to increase their digital reach by hosting branded webinars. All features are intuitive and...
Visit Website
Zoom vs ClickMeeting
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
vFairs
vFairs
vFairs is an all-in-one online event platform that helps engaging a huge number of audiences.It comes with a comprehensive tool to host an impactful virtual...
Visit Website
Zoom vs vFairs
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Livestorm
(85 RATINGS)
Livestorm
Livestorm is a webinar software that facilitates hosting eye-catching presentation and demonstration of products/services.With this tool you can improve your...
Visit Website
Zoom vs Livestorm
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
MyOwnConference
(40 RATINGS)
MyOwnConference
MyOwnConference software is the world’s best software for webinars and video conferencing. Share screen with attendees, display keynotes and documents....
Visit Website
Zoom vs MyOwnConference
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
EasyWebinar
(21 RATINGS)
EasyWebinar
EasyWebinar is webinar software that allows businesses to organize online meetings, remote conferences, training, and marketing, mainly used by experts,...
Visit Website
Zoom vs EasyWebinar
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
BigMarker
(92 RATINGS)
BigMarker
BigMarker is a web conferencing tool that is both reliable and robust in performance.This software facilitates hosting interactive webinars, online events and...
Visit Website
Zoom vs BigMarker
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ON24
(628 RATINGS)
ON24
ON24 is a webinar software that offers an array of features to enhance webinar experience.You can arrange for virtual meetings and customize several aspects of...
Visit Website
Zoom vs ON24
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
LiveWebinar
(5 RATINGS)
LiveWebinar
LiveWebinar is a webinar management tool that enables marketers, entrepreneurs, and influencers to collaborate with their audiences anytime and anywhere. By...
Visit Website
Zoom vs LiveWebinar
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zoho Meeting
(441 RATINGS)
Zoho Meeting
Zoho Meeting webinar software provides the scope to go live on a grand scale.It offers desired webinar solution to anyone regardless of the fact if it is a...
Visit Website
Zoom vs Zoho Meeting

Zoom Reviews

OVERALL RATING
4.5
Based on 4,261 Rating(s)
Rating Distribution
  • 3858
  • 315
  • 63
  • 18
  • 7
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Ignatia AmaraSource : trustpilot.com
(Reviewed on 19 February 2020)
Useless Windows based software

Useless Windows based software. Doesn't support Linux, what's the use of it? I was looking for an alternative to Skype which was great until it was bought by Microsoft. Resorted to Hangouts from Google.

...more
Verified UserSource : trustradius.com
(Reviewed on 12 February 2020)
Zoom to your meetings!

Use Cases and Deployment Scope

I believe a few of us are using Zoom currently. Zoom allows for me to set up meetings at the click of a few buttons and allows for me to share screens back and forth with our partners and customers. I was first introduced to Zoom by one of our customers and I've loved it. Zoom google calendar integration scheduling cuts down on scheduling time!

Pros and Cons

  • Zoom is a great way to share screen back and forth in a meeting. I've found that it's reliable and doesn't have much lag.
  • Great Google Calendar integration that makes inviting people to Zoom meetings seamless. This is one of the coolest features for sure!
  • The calling audio quality is great!
Edit
  • I have had the app send out links that don't work before and needed to resend out invites.
  • Sometimes the app needs to be restarted if you have it set to start app when the computer starts up. Not sure if it's half starting up or what.
  • I've had the app crash before during a meeting, but it's been a while. I'd like to see more functionality on pushing the meeting to our TV.

Likelihood to Recommend

Zoom is great for scheduling meetings through Google Chrome! Love the integration there. The app screen shares well and I've had very little problems with using Zoom. Having the meeting link in the Google Calendar app is a Godsend! I've had a few wires crossed while using the app in which I needed to generate new meeting links.
Read this authenticated review

...more
Verified UserSource : trustradius.com
(Reviewed on 11 February 2020)
World-class product!

Use Cases and Deployment Scope

It is being used across the whole organization. It allows different teams to meet and present content as we have a global presence with multiple managed offices as well as the sizable remote workforce. Our sales team also leverages Zoom to meet with customers.

Pros and Cons

  • Google Calendar integration.
  • Hardware agnostic.
Edit
  • No HD video support yet.

Likelihood to Recommend

Zoom makes it easy to generate meetings and send them to parties.
Read this authenticated review

...more
Ravi PSource : g2crowd.com
(Reviewed on 08 February 2020)
"Awesome and Amazing Tool for Conferencing with Team Members"

What do you like best?

It is one of the best tool in the market which supports recording, scheduling meeting quickly and integration with Outlook

What do you dislike?

There is nothing to dislike about the Zoom

Recommendations to others considering the product:

Go for it.

What problems are you solving with the product? What benefits have you realized?

We are easily able to connect with different team members across time zones

...more
Tarun KSource : g2crowd.com
(Reviewed on 07 February 2020)
"Best solution to connect with anyone instantly"

What do you like best?

With a short meeting code, we can connect with our team or clients instantly.

What do you dislike?

I really didn't find anything which is not good in zoom. Everything is just perfect.

Recommendations to others considering the product:

Highly recommending..

What problems are you solving with the product? What benefits have you realized?

Connecting with team and clients on video calls and screenshare.

...more
julius bSource : g2crowd.com
(Reviewed on 07 February 2020)
"Good if everyone is new to video conferencing"

What do you like best?

Tools are easier to use and can link to multiple people.

What do you dislike?

Not able to run slides within the service with a larger group or the ability to link groups together to make a larger group.

What problems are you solving with the product? What benefits have you realized?

The ability to meet with clients and coworkers from far away.

...more
June PSource : g2crowd.com
(Reviewed on 07 February 2020)
"Great Conference Call and Screen Share Tool"

What do you like best?

The platform is really intuitive, and the integration with Microsoft Outlook is really easy to use. The screen share capabilities rarely give me issues, and i appreciate that there isn't a chime every time someone logs on.

What do you dislike?

It can be annoying to find all your controls on the screen when you're screen sharing, because the video tends to get in the way. I have to move the video around a few times while I'm navigating. If I was just presenting, that wouldn't be as much of an issue, but when I'm collaborating, this can get frustrating.

What problems are you solving with the product? What benefits have you realized?

We're a really remote-friendly organization, so having the integration with Microsoft Office makes scheduling meetings easier and collaborating with colleagues is made easier.

...more
Katherine ASource : g2crowd.com
(Reviewed on 07 February 2020)
"Very use to use and understand"

What do you like best?

I liked how easy it was to use zoom. There were a ton of features that made it different than any other video conference software I've used before. For example, with Zoom, when you or someone else speaks, it changes the main camera to be focused on their face / their video camera. Other video conference softwares that I have used did not do that, so I really enjoyed this feature. My company also used Zoom's "Zoom rooms", which were super great. It included a iPad-like screen in the room which you could use to do a one-touch join. The zoom rooms were very cool to me, because I liked the idea of being able to easily enter a meeting room and get started without having to login from everyone's personal computers.

What do you dislike?

There was really nothing I disliked about using Zoom at my previous company. It was easy to use and easily integrated with other things we used in our company.

Recommendations to others considering the product:

Compare to Google hangouts meets to see which your company likes better

What problems are you solving with the product? What benefits have you realized?

Our teams would have daily group meetings to discuss each team member's current update on what they've been doing, what they've been having any issues with, etc. With zoom, it was great because every time someone would speak, it would shift the camera to show their video camera so you'd really be able to tell who is speaking. Sometimes in group conferences, it is hard to tell who is speaking especially in large groups, but Zoom made it easier to do that.

...more
Emily BSource : g2crowd.com
(Reviewed on 07 February 2020)
"My Experience Using Zoom"

What do you like best?

I love the Zoom Room feature - it's nice that I can go into any conference room in my office and have access to Zoom.

What do you dislike?

It signs me out often and I never remember my passwords.

Recommendations to others considering the product:

I definitely recommend Zoom over other video platforms. It's great for inner-office communication and other offices. The screen share function is also incredibly useful.

What problems are you solving with the product? What benefits have you realized?

I work for a global company, and Zoom allows me to video call with my colleagues from other offices with ease.

...more
Administrator in Higher EducationSource : g2crowd.com
(Reviewed on 07 February 2020)
"VC on zoom"

What do you like best?

user friendly , group chat performance is good , video quality is good

What do you dislike?

over all is good, easly merged with other endriod base devices

What problems are you solving with the product? What benefits have you realized?

I can connect with my endriod device form anywhere

...more
Read All Reviews

Videos on Zoom

Zoom Meetings
Zoom Rooms
Zoom Video Webinars

Zoom Screenshots

screenshots
screenshots
Zoom screenshot:
Zoom screenshot
Zoom screenshot
screenshots
screenshots
screenshots
Zoom screenshot:
Zoom screenshot
Zoom screenshot

Articles on Zoom

Misc
[Update: March 28th] Zoom has removed the Facebook SDK and stated that it was unaware that the... read more

Zoom Integration

98%
(320 RATINGS)
Appointment Scheduling Software
93%
(798 RATINGS)
Collaboration Software
97%
(5509 RATINGS)
CRM Software
92%
(908 RATINGS)
Marketing Automation Software