Home/Video Conferencing Software/Zoom
Updated on: December 4, 2020
What is Zoom ?
Zoom - Video Conferencing Software : SaaSworthy.com
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zoom

Cloud-based VOIP, video conferencing, collaboration solution
(37,342 Ratings) Write Review

Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access.

Zoom Awards

Most Worthy
Highly Rated
Fastest Growing
Most Popular

Zoom Features Show All Features

Zoom Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Jose, California / +1 888-799-9666
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Video Conferencing Software

Zoom Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
MONTHLY YEARLY
Basic
Free

Personal Meeting

Features

  • Host up to 100 participants
  • Unlimited 1 to 1 meeting
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Ticket support
  • Video Conferencing Features: HD video, HD voice, Active speaker view, Fullscreen and gallery view, Simultaneous Screen Share, Join by telephone call-in, Virtual Background, Waiting Room
  • Web Conferencing Features: Desktop and application sharing, Personal room or meeting ID, Instant or scheduled meetings, Chrome and Outlook plug-ins, Scheduling w/ Chrome Extensions, MP4 or M4A local recording, Private and group chat, Host controls, Raise hand
  • Group Collaboration Features: Breakout Rooms, Mac, Windows, Linux, iOS and Android, Group messaging and presence, Screen share any iPad/iPhone app, Co-annotation on the shared screen, Keyboard/mouse control, Whiteboarding, Multi-share
  • Security: Secure Socket Layer (SSL) encryption, AES 256 bits encryption
Pro
$12.49 /User/Month
Billed Yearly

Features

  • Includes features of the Basic plan, plus
  • Includes 100 participants (more than 100 participants: custom)
  • Meeting duration limit is 24 hrs
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability
  • Optional Add-on Plans
    • Extra Cloud Recording Storage (starting at $40/mo)
    • H.323/SIP Room Connector (starting at $49/mo)
    • Join by Zoom Rooms (starting at $49/mo)
    • Join by Toll-free dialing or Call Me (starting at $100/mo)
    • Add Video Webinars (starting at $40/mo)
Business
$166.58 /Month
Billed Yearly

Small and Medium Businesses,

Starting at 10 hosts for $199.9 per month

Features

  • Minimum of 10 hosts
  • Includes 300 participants
  • Dedicated phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration
  • Cloud Recording Transcripts
  • Optional Add-on Plans
    • Join by Toll-free dialing or Call Me (starting at $100/mo)
Enterprise
$19.99 /User/Month

Starting at 100 hosts for $1,999 per month, Large Enterprise-Ready

Features

  • Minimum of 100 hosts
  • Includes features of Business plan, plus
  • Enterprise includes 500 participants
  • Enterprise Plus includes 1,000 participants
  • Unlimited Cloud Storage"
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms
Education, Telehealth, Developers

1. Zoom for Education: Starting at $1800 billed annually for 20 hosts package

Features

  • HD Video and Audio
  • Security and compliance
  • Session recording and transcription
  • Enhanced collaboration features
  • Integrates seamlessly with LMS
  • Accessibility for all learners

2. Zoom for Telehealth: Custom

Features

  • Includes features of Educational plan, plus
  • Virtual counseling
  • Immediate disaster response

3. Zoom for Developers: Custom

Features

  • Instant meetings
  • User provisioning
  • Flexibility
  • Tablet and mobile access
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 05/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoom FAQs

Zoom is Video Conferencing Software. Zoom offers the following functionalities:

  • Live Chat
  • Polls (Voting)
  • Screen Sharing
  • Remote Control
  • Session Recording
  • File Sharing
  • Annotation and Markup Tools
  • HD Video Streaming
  • Virtual Whiteboard
  • Live Preview
  • Switch Presenter
  • Audio Conferencing
  • Meeting Scheduler
  • Hand Raising
  • Participant Permissions
  • Notification Blocker
  • Guest users
  • Automated Transcripts
  • Auto Framing

Learn more about Zoom features.

The pricing for Zoom starts at $14.99 per user per month. Zoom has 3 different plans:

  • Pro at $14.99 per user per month.
  • Enterprise at $19.99 per user per month.
  • Business at $199.90 per month.
    • Zoom also offers a Free Plan with limited features.

      Learn more about Zoom pricing.

Yes, Zoom offers a free plan.

Learn more about Zoom pricing.

No, Zoom does not provide API.

Ask the Community View Community

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Zoom Reviews

OVERALL RATING
4
Based on 37,342 Rating(s)
Rating Distribution
  • 70.4 %
  • 23.3 %
  • 4 %
  • 0.9 %
  • 1.5 %
SHARE YOUR EXPERIENCE Write a Review
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Don SimpsonSource : trustpilot.com
(Reviewed on 24 November 2020)
Zoom Meetings' to fame

Zoom Meetings' to fame are top-notch performance, affordability, and generous free plans. I use it personally to teach online classes for a private academy. But I've also implemented it with other companies to provide training, meetings, and webinars since the Covid-19 emergency began.oom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems.

...more
Zoe HsiaSource : trustpilot.com
(Reviewed on 10 November 2020)
Best video communication platform ever

Best video communication platform ever! Smooth, cheap, and feature-rich!

...more
RoxySource : trustpilot.com
(Reviewed on 02 November 2020)
Awesome

I use this for school, and it's getting me high grades. The participants tab is saving me from having to raise my sore arm too. Zoom is a very easy-to-use app/website, and I recommend using it if you want a free simple communication platform.

...more
Sam LeachSource : trustpilot.com
(Reviewed on 30 October 2020)
great service especially throughout the…

great service especially throughout the lock down

...more
Henry K.Source : trustpilot.com
(Reviewed on 29 October 2020)
Good!

Thanks to this solution, we can easily get together with coworkers and discuss any issues remotely from home. The app works perfectly and I believe this is the best conference calling platform. Well done, guys!

...more
Maniraj GautamSource : trustpilot.com
(Reviewed on 01 October 2020)
One of the Best Online Learning Platform

It allows users to add virtual backgrounds for meetings. Everyone can share their screens with other users with the host's permission. We can Lock the meeting to avoid other users to enter the meeting. We can Record the meeting without using third-party software.Chatting options should be improved by adding functionality for sharing different types of files.

...more
Marivic CustodioSource : trustpilot.com
(Reviewed on 21 September 2020)
This is very useful especially during…

This is very useful especially during this pandemic. As a parent, we can still voice out our concerns regarding our childrens situation with their teachers and also my children uses this during online class and was very helpful.

...more
Rhonda FSource : g2crowd.com
(Reviewed on 16 September 2020)
"Easy & Quick"

What do you like best?

That we get to talk face to face to your team and have a discussion. Review collected by and hosted on G2.com.

What do you dislike?

Honestly nothing really. I like zoom for the fact that we get to meet each other. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Chatting with others all around in each city that we have our employees in can be helpful and alot faster than email. Review collected by and hosted on G2.com.

...more
David WSource : g2crowd.com
(Reviewed on 16 September 2020)
"Excellent Software with valuable features"

What do you like best?

Zoom has allowed us to connect with our students in real time and with simplicity. The ease of use for both host and participants has made it an invaluable tool for us as our organisation grows. Features such a screen sharing, group chat, and breakout rooms are all excellent additions to the software that lifts it's level of usability. The breakout rooms especially helps us divide larger group conferences into smaller more manageable groups. The ability to assign co-Hosts is also a feature I make use of. Review collected by and hosted on G2.com.

What do you dislike?

The only downside for free accounts is the lack of features including access to meetings via telephone. This feature is a paid feature, and is really helpful for those who do not have access to technology or are not tech savvy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Zoom has enabled us to connect with our customers and students across the whole country and with international partners. Previously we relied on face to face meetings or by telephone and email, but video conferencing has allowed us to combine the best things of all these methods, while enabling staff to remain local. Review collected by and hosted on G2.com.

...more
User in Hospital & Health CareSource : g2crowd.com
(Reviewed on 16 September 2020)
"Zoom Review"

What do you like best?

I have been using zoom since 2015 and video and audio quality is good. Review collected by and hosted on G2.com.

What do you dislike?

Sorry, I don't have dislikes in zoom app Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Usually I have used teams but audio quality is not good then I have started to use zoom Review collected by and hosted on G2.com.

...more
Read All Reviews

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