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About Salesforce Sales Cloud

Salesforce Sales Cloud is a comprehensive sales force automation software helping out brands to expand their business outreach with ease and bring out the best in every sales representative. Brands can also depend on the same to get their customer relationship strengthened with Slack and Sales Cloud. Moreover, businesses are benefited from Salesforce Sales Cloud in an efficient way. The software helps them enhance the productivity levels of individual representatives on the go, stay connected with customers and clients throughout and receive relevant support from a professional team. Also, key features loaded within assures real-time deal closing and accurate business growth. Contact management, sales forecasting, opportunity management, revenue intelligence are some of the exclusive features loaded inside. Also, businesses get to automate and streamline their regular sales tasks like email alerts, activity tracking and workflows with the process automation functionality made available within.

Screenshots & Videos

Sales-Desktop
Workflow Process
Files Sync and Share
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    78%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Individuals

API Support

  • Available

Modes of Support

  • Online

Salesforce Sales Cloud Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Referral Tracking

Track and manage your referred customers.

Document Management

Ability to store and manage various information and documents in electronic format.

Salesforce Sales Cloud Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 28/08/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Salesforce Sales Cloud Pricing.

Salesforce Sales Cloud Alternatives

View All Salesforce Sales Cloud Alternatives

Salesforce Sales Cloud Reviews

User Rating

4.5/5 (Based on 23,837 Ratings)

Ratings Distribution

  • Excellent

    57.1%
  • Very Good

    32.2%
  • Average

    7.8%
  • Poor

    1.7%
  • Terrible

    1.2%

Do You Use Salesforce Sales Cloud?

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Salesforce Sales Cloud User Reviews

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Salesforce Sales Cloud Screenshots

Salesforce Sales Cloud FAQs

What is Salesforce Sales Cloud used for?

Salesforce Sales Cloud is CRM Software. Salesforce Sales Cloud offers the following functionalities:

  • AI Assistant
  • Advanced Automation
  • Real-time Data Sync
  • Omnichannel Customer Engagement
  • Predictive Analytics
  • Dedicated Phone Line Integration
  • IoT Integration
  • Customer Segmentation
  • Opportunity Management
  • Sales Force Automation
  • Customization
  • Territory Management
  • Reporting (Analytics)
  • Order Management
  • Collaboration Tools
  • Lead Management
  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
  • Product Catalog
  • Call Logging
  • Contact Management

Learn more about Salesforce Sales Cloud features.

What are the top alternatives for Salesforce Sales Cloud?

Does Salesforce Sales Cloud provide API?

Yes, Salesforce Sales Cloud provides API.

Salesforce Sales Cloud Contact

Vendor Details

San Francisco, California Founded : 1999

Contact Details

1-800-667-6389

https://www.salesforce.com/products/sales-cloud/overview/

Social Media Handles

Grid Report for Salesforce Sales Cloud

Customers

BRP
T-Mobile
HermanMiller
SurfAir
Vodafone
Zero

Disclaimer

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