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Updated on: February 23, 2020
What is Zoho Social ?
Zoho Social - Social Media Management Software : SaaSworthy.com
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Zoho Social

Multi-featured social media manager
(636 Ratings) Write Review

Zoho Social is a cloud-based social media management software that is also available in SaaS version and can be run on many devices. The software helps users in monitoring multiple social media channels, doing multi account management and encourage multi-user collaboration too. Zoho Social offers social media performance analytics and data-driven actionable insights to facilitate taking informed decisions. With this software, you can manage and monitor the content and ensure better customer engagement. You can also monitor keywords and schedule multiple posts. You can create content and do automated publishing with the help of this social media management platform.

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Zoho Social Features Show All Features

Zoho Social Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Pleasanton, CA - 94588 / +1 (888) 900-9646
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Social Media Management Software

Zoho Social Pricing

Pricing ModelFree Trial , Freemium , Subscription
Free Edition
Free

Free Edition Plan Features

  • 1 Team Member
  • 1 Brand
  • URL shortener
  • zShare Browser Extension
Standard
$8.33 /Month

Standard Plan Features

For Individuals and Businesses

$8.33 per month (annual) or $10 (month-to-month) plus applicable taxes

  • 1 Brand (7 Channels)
  • 2 Team Members
  • Facebook, Twitter, LinkedIn, Google+, and Instagram
  • Publishing and Scheduling
  • Default Zoho URL shortener plus Bit.ly integration
  • Smart Q
  • Basic Reports
  • Collaboration
  • Monitoring (5 columns per brand)
  • Zoho CRM Integration
  • zShare Browser Extension.
Professional
$41.66 /Month

Professional Plan Features

For Individuals and Businesses

$41.66 per month (annual) or $50 (month-to-month) plus applicable taxes

  • 3 Brands (21 Channels)
  • 5 Team Members

Includes all Standard plan features (plus)

  • Advanced Publishing and Scheduling
  • Publishing Calendar
  • Bulk Scheduler
  • Monitoring (15 columns/ brand)
  • Advanced Reports
  • Custom Reports
  • Facebook Lead Ads
  • Sentiment Analysis.
Agency
$83.33 /Month

$83.33 per month (billed annually) plus applicable taxes

  • 15 Brands (105 Channels)
  • 5 Team Members

Includes all Professional plan features (plus)

  • Agency name, logo, favicon, and custom domain
  • Personalized client invite emails
  • Agency-branded reports
  • Custom view for clients
  • Free login for clients.

Add-ons

  • 5 Team Members at $350/year
  • 5 Brands at $350/year
Agency Plus
$125 /Month

$125 per month (billed annually) plus applicable taxes

Includes all Agency plan features (plus)

  • 25 Brands (175 Channels)
  • 5 Team Members

Add-ons

  • 5 Team Members at $350/year
  • 5 Brands at $350/year
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Disclaimer: The pricing details were last updated on 18/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho Social FAQs

Zoho Social is Social Media Management Software. Zoho Social offers the following functionalities:

  • Content Management
  • Analytics (Social Media)
  • Auto Publishing
  • Brand Tracking
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring

Learn more about Zoho Social features.

The pricing for Zoho Social starts at $8.33 per month. Zoho Social has 4 different plans:

  • Standard at $8.33 per month.
  • Professional at $41.66 per month.
  • Agency at $83.33 per month.
  • Agency Plus at $125.00 per month.
    • Zoho Social also offers a Free Plan with limited features.

      Learn more about Zoho Social pricing.

Yes, Zoho Social offers a free plan.

Learn more about Zoho Social pricing.

No, Zoho Social does not provide API.

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Zoho Social Reviews

OVERALL RATING
4
Based on 636 Rating(s)
Rating Distribution
  • 493
  • 33
  • 18
  • 92
  • 0
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Kaveh KamoonehSource : trustpilot.com
(Reviewed on 26 November 2019)
Program promises a lot of value but…

Program promises a lot of value but customer Service leaves a lot to be desired. Most tech support people are not very familiar with the product. It's true that Zoho has a lot of different applications and no one can know all of them, but why can't they just ask you which application you need help with and get you to talk to a person with that specialty. On boarding is very frustrating. If you can have the stomach to go through that, then eventually you may reach a place where you realize the promise of Zoho. But good luck getting there.

...more
zoho scamSource : trustpilot.com
(Reviewed on 24 November 2019)
scam

scam, support never responds

...more
E LauraSource : trustpilot.com
(Reviewed on 22 November 2019)
Very very impressed.

We recently bought Zoho CRM for our sales and marketing teams to use and would recommend to anyone. Amazing price, and actually we've found the customer services team to be fantastic. Paddy (a member of their onboarding team has helped us with any issues that arose with set-up (not technical issues, more that we didn't know how to do it with absolute determination and professionalism. I couldn't fault the customer service we've received at all, and the CRM does absolutely everything we want it to.

...more
Kay Altenburger - DeWittSource : trustpilot.com
(Reviewed on 15 November 2019)
Only allowed to receive five emails per…

Only allowed to receive five emails per day [incoming] zero allowed to send.Called the company three times and they said it was because I had two emails that I sent bounce back.WTH. Go figure, did more research on the company and sure enough it is owned by a company in INDIA, the C/S reps could not comprehend my English and asked me several times if I could speak clearer --- who me!!! Not speaking clearly. I am a detail nut! Paid for this service and filing a complaint with my credit card company. Hope to get a full refund. What in the world is their problem................

...more
amy petriSource : trustpilot.com
(Reviewed on 04 November 2019)
This system is archaic and there is…

This system is archaic and there is currently no way to merge expenses or reports. Slow, gets jacked up and just Terrible. Uggggh.

...more
cwSource : trustpilot.com
(Reviewed on 30 October 2019)
Somehow tried to hack my emails.

Somehow tried to hack my emails.

...more
Daniel BurginSource : trustpilot.com
(Reviewed on 24 October 2019)
Been going round and round in circles…

Been going round and round in circles with Zoho support for around a week now. Additional factor authorisation stopped working for me - they successfully sent me instructions on how to reset it.I could then sign in on a new computer after re-linking the authentication, but it wouldn't let me log in on the desktop app anymore. I can, however, access from the browser.I tell support that I've tried re-syncing the authenticator - they send me an e-mail telling me to try re-syncing the authenticator.I remind support I've already tried that - they ask me to clear my cookies. I remind them I'm using the desktop app and no longer have issues with signing in with the browser - they ask me which app I'm talking about and what URL I'm trying to access. It's Zoho's app. Downloaded from Zoho. It doesn't need a url. I'm currently waiting for them to tell me whether or not they realise that they provide this app or not... really disappointing support.

...more
ICFSource : trustpilot.com
(Reviewed on 21 October 2019)
NON existent support on PAID service, don't waste your money - Terrible

We took out a PAID subscription, we thought that the least we would get is some kind of SUPPORT - WRONG, you send messages about BUGS, and problems = NO REPLY. We are now going to have to export everything to another mail system, can't use a business that you pay for and they don't even have the common courtesy to reply.Indian style support = non existentEven if you PAY. Use it for FREE, never pay these guys a dollar.

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ChrisSource : trustpilot.com
(Reviewed on 16 October 2019)
Bugs

Zoho products are full of bugs which makes working with them frustrating and time consuming.

...more
Ben ClarksonSource : trustpilot.com
(Reviewed on 15 October 2019)
Simple and affordable

Simple and affordable. This has made my business 100x more streamlined and my life 1000x easier. thanks zoho.

...more
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Videos on Zoho Social

Zoho Social : Social Media Management Software for Businesses and Agencies

Zoho Social Screenshots

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Zoho Social Integration

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(2698 RATINGS)
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