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Updated on: July 22, 2019
What is Microsoft Dynamics 365 for Sales ?
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Microsoft Dynamics 365 for Sales

Integrates all your CRM function
(366 Ratings) Write Review

Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships.

Microsoft Dynamics 365 for Sales Features Show All Features

Microsoft Dynamics 365 for Sales Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Redmond, WA / +1 (877) 276-2464
Deployment SaaS/Web/Cloud Category CRM Software

Microsoft Dynamics 365 for Sales Pricing

Pricing ModelFree Trial , Subscription
How much does Microsoft Dynamics 365 for Sales cost ?
The pricing for Microsoft Dynamics 365 for Sales starts at $65.0 per user per month. Microsoft Dynamics 365 for Sales has 4 different plans such as - Dynamics 365 for Sales Professional at $65.0 per user per month, Dynamics 365 for Sales Enterprise at $95.0 per user per month, Customer Engagement Plan at $115.0 per month and Microsoft Relationship Sales at $135.0 per user per month.
Dynamics 365 for Sales Professional
$65 /User/Month

Core sales force automation (SFA)

Dynamics 365 for Sales Enterprise
$95 /User/Month

Industry-leading SFA with embedded intelligence and advanced customization capabilities

Customer Engagement Plan
$115 /Month

Dynamics 365 for Sales Enterprise, Marketing, Customer Service, Field Service, Project Service Automation

Microsoft Relationship Sales
$135 /User/Month

Starting From $135 Per User Per Month

Dynamics 365 for Sales + LinkedIn Sales Navigator Enterprise

Requires 10 seats minimum

Please Contact the Vendor to get the Detailed Pricing Information.

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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Microsoft Dynamics 365 for Sales Reviews

OVERALL RATING
3.9
Based on 366 Rating(s)
Rating Distribution
  • 240
  • 83
  • 25
  • 15
  • 3
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Source : g2crowd.com
(Reviewed on 11 July 2019)
"Dynamics 365 is the best tracker for the best customer service. "

What do you like best?

Dynamics is always providing the best thing such as we can easily track the sales, marketing and finance. Through the dynamics 365 we can easily enhance our business in a more efficient way. Another best thing that I most like about this software is that it has the outstanding features such as the best field service, customer services, operations and the automation n which is not present in the other software. That’s why we always choose this software because it provides the everything in one place. It is very easy to use; hence the beginners easily learn who use this efficient software. Another best thing of dynamics 365 is that it always provides the best security to the CRM and in this why we can easily track our sales and marketing with great customer service.

What do you dislike?

The most obvious difficulty that we faced is that a single contact record cannot be associated with more than one company, but the multiple contacts record can be associated with more than one company. Another obvious difficulty that we faced is that it does not the exact amount of data and you cannot see the exact amount of data stored in the entities. The big problem of the dynamics is that it only offers a limited amount of storage in the cloud by the CRM. But to conclude that it is the best CRM software because we can easily track our sales and marketing with the great customer service.

What problems are you solving with the product? What benefits have you realized?

The best thing about the Dynamics CRM is that it is the great CRM software and we can easily track our sales and marketing with great customer service. Through this service we can easily enhanced our business in a more efficient way. It has the outstanding features such as the field customer, customer service, operations and the automation. That’s why I always choose this efficient software because it always provides the everything in one place. Moreover, it is very easy to use for the beginners and always provide the best security system to the CRM.

...more
Source : g2crowd.com
(Reviewed on 10 July 2019)
"Dynamics has outstanding features such as accounts and sales. "

What do you like best?

Dynamics has fully integrated customer relationship management CRM modules. The most benefit thing about this efficient software is that we create new services cases as well as we can also use this Microsoft for the accounts and sales related features. Another benefit that this software is that it provides us the good customer data storage. Moreover, dynamics Microsoft is very versatile, and it help us in business to run more successfully. The last thing that I most like about this software is that it provides the variety of information, charts and views very descriptively. Hence this software is really help us to manage our business in a more efficient way.

What do you dislike?

The first problem that we faced while using this software is that sometimes we are unable to find a chart for our presentation. Another problem that the beginners faced is that no proper documentation provided by the dynamics Microsoft. Moreover, update takes more time than it needs to be planned well about the features of upgrade in more advanced way. Like other Microsoft, errors can be extremely difficult to use if you do not have much experience. But to conclude that the Dynamics 365 Microsoft is best for the finance and operations forever.

What problems are you solving with the product? What benefits have you realized?

Dynamics 365 Microsoft is always best for the finance and operations. I always use this efficient software because it really helps us to provide information, charts and views in a more efficient way. I choose this software because it really helps me to manage my accounts and sales in a better way. I would recommend this software because it really help us to manage our business in a more efficient way.

...more
Source : g2crowd.com
(Reviewed on 09 July 2019)
"Dynamics has the best CRM software. "

What do you like best?

Dynamics CRM is very easy to use, and it is very simple to utilize this software in a more efficient way. The most important thing that I most like about this software is that we can easily create the new contacts and accounts to better manage our finance and accounts in an efficient way and it allows a simple to the Microsoft Dynamics. Another thing that I most like about this software is that it provides the great customizations services to our clients in a better and in quickly way. The most favorite thing that we like about this software is that it always provides the accurate data to deeply analysis it. The best thing about this software is that we can easily track the sales, finance, marketing, accounts and much more in a better way.

What do you dislike?

This software is only difficult for those who don’t know much about it, hence for beginners it is very difficult to learn it. Moreover, it always relies upon the web speed. When we have low internet speed then we cannot easily track our accounts, finance and expenses. Another problem that we faced is that when we have low speed connection then it requires a long customizations support to begin running our business in a better way. But to conclude that Dynamics has the best CRM software.

What problems are you solving with the product? What benefits have you realized?

Dynamics is very easy to use, and it always allow me to better track my expenses, accounts and finance and that always help me in better drive of my business success. The best thing is n this software is that it can easily provide the accurate data that always enhanced my knowledge in an efficient way. I would recommend this software because the Dynamics is the best CRM software.

...more
Source : g2crowd.com
(Reviewed on 09 July 2019)
"Dynamics has the best innovating services."

What do you like best?

Dynamics has the great ability to quickly and easily create dashboards and reports. This software is the great way to provide the great value to the business and innovating services in a better way. It also provides the outstanding features such as graphics and functions that makes the work better in smite efficiently and in a fastest way. Dynamics 365 all always allow us to track the incomes, sales, marketing, taxes and billing. Another thing that I most like about this software is that it has very brilliant reporting features in views where users can create and export them to Microsoft Excel. Moreover, it has enhanced graphics features and it is the best CRM software. By using this software, we can easily manage our business in a more efficient way.

What do you dislike?

The thing that in this software is that for some customer the functionality is very low, you need to value the customer according to the value of its company. This software is very not easy to use and learn. But it has a lot of customizations. It is not easy to create views and charts of our data in a more properly way. When sometimes we open the documentary files then some errors show on the screen without any reason. But to conclude that this software is always best for the finance, sales and marketing.

What problems are you solving with the product? What benefits have you realized?

The one benefit that this software provides me is that I can easily store the data, documents and files in a more efficient way. This is best software because it always provides the best customer reporting. I always used this software because it is the best CRM software. It has really helped me in sales, finance and marketing.

...more
Source : g2crowd.com
(Reviewed on 06 July 2019)
"It is the most efficient CRM capable of performing of highly complex tasks. "

What do you like best?

Dynamics is a very interesting software. Microsoft dynamics 365allows your company to share communication, leads and opportunities. It better helps us to manage specific business functions such as sales, financial, marketing and operations. It always provide the great customisations services. Customisations is very easy to create and we can easily manage. Dynamics can help you to drive business success. I can also easily access the data from any browser. It is the best proprietary management software. It also provide the variety of information and charts and views. This software better manage our business in a more efficient way. It is best for finance and operations.

What do you dislike?

The save Icons are sometimes too small and hard to find. Sometimes it gets blocks and cannot working.the data import to excel should be improved. It lack advanced tools for financial data management. After installation we could not immediately involved in the work because it has few opportunities for integration. It’s not free you have to pay it which is hard for some users.

What problems are you solving with the product? What benefits have you realized?

Dynamics allows us to integrated the billing, inventory, payroll, tax and even customer services modules. When you want to run our business in a properly way. It also allows us to keep track of customers, interaction and work.

...more
Source : g2crowd.com
(Reviewed on 06 July 2019)
"Dynamics is the best proprietary management software. "

What do you like best?

Dynamics is very easy to use and you can easily utilize. This software really helps us to manage our business in a more efficient way. It gives so many options to explore our finance and operations field. The main advantage that this software provides us that it can better manage your business such as finance, marketing and sales. Through this software we create new services cases, as well as we can use the accounts and sales related features. This software is very versatile because it gives us the good customer data storage. You can easily create views and charts of your data. This software has multiple features and produced sales and finance invoices. Microsoft dynamics allows us to apply our knowledge and our skills to the software world in a very easier way.

What do you dislike?

The one thing that I don’t like about this software is that it lacks good customer relationships and services. The other problem in this software is that it is very expensive rather than the other software. Moreover, it’s features are not easy to use. But to conclude that this software provides the accurate data which helps us in decision-marking.

What problems are you solving with the product? What benefits have you realized?

This software is very versatile because it helps us in business and I can easily manage my finance. I mostly liked about the software is that the user interface of the software is really good. I recommended this software to others people because it is very easy to use and quite handling.

...more
Source : g2crowd.com
(Reviewed on 06 July 2019)
"An enterprise resource planning line and software application of customer relationship management."

What do you like best?

Super easy to customize without being "IT". As a tech savvy marketer- I was able to guide my team through the implementation tons of changes as needed to improve our processes. Workflows! While there is a learning curve- the workflow functionality within CRM is incredible- a very efficient way to auto populate data, create notifications, etc.

What do you dislike?

My experience is limited to CRM 4- I believe most of the "gaps" I would identify are addressed in the newer versions. Native integration of a "proper" email tool would be great.

What problems are you solving with the product? What benefits have you realized?

Through Dynamics , we have brought much efficiency in our working systems through proper workflow where each and every requirement is listed and processed precisely.

...more
Source : g2crowd.com
(Reviewed on 05 July 2019)
"Dynamics CRM is the best driver of business success. "

What do you like best?

Dynamics CRM is very easy to utilize and more easy to explore. The most beneficial thing that this software provides us that even a non-specialized person can make new contacts and accounts etc. will be simple with dynamics. Microsoft Dynamics comes to management it draws sheets when needed. Moreover, it also provides the accurate data to deeply analyses this software and the filter feature of this software make it easier to exact data which we want in a more efficient way. Dynamics software has outstanding features because it provides the all things at a time such as sales, marketing, finance, customer services, operations and automation these all features enhanced the ability of this software.

What do you dislike?

At the starting point you can find that it is a little bit difficult to use it in a proper manner. The first problem that you faced is that it requires a long customizations services to begin running this software. For the first time user windows, tabs and screen can make it hard without any reason. The main disadvantage of this software is that when an updated is discharged then it creates some issues for us. But otherwise dynamics provide the best customer support for everyone. But to conclude that this software is very easy to use and not costly software.

What problems are you solving with the product? What benefits have you realized?

I am very happy with the overall experience of dynamics. This efficient software always provides the accurate data and I can deeply analyses the data. Dynamics coordination with the other Microsoft items is extraordinary as well. It can really help me for tracking the sales, finance, marketing, operations and automation. I will suggest the everyone who is searching for the best CRM because Dynamics CRM aid the best driver of business success.

...more
Source : g2crowd.com
(Reviewed on 02 July 2019)
"Microsoft Dynamics 365 for sales is the best integrated business management software. "

What do you like best?

Microsoft Dynamics 365 for sales is the best integrated business management software because it always provide the best customer relationship, best financial opportunity with best sales marketing. Dynamics has best and stable database with highly customization features. The one thing that I most like about the software is that it can help us in better running our business in a more efficient way. Moreover Dynamics has smooth operations with quick pull of the sales and Inventory reports.

What do you dislike?

Dynamics is very easy to use but for beginners it is not easy to use, it require some experience. But once you learn it the use then you should easily find that how dynamics operations are really smooth. The another difficulty that you faced that customer relationship management take a lot of time when it comes to completing the emails. Hence it lack the good customer relationship and it services. But otherwise it is the best integrated business management software.

What problems are you solving with the product? What benefits have you realized?

Dynamics Microsoft 365 for sales always best for business management. I can also use it for the sales and marketing because it provide the best financial opportunity for every person at anytime and at anywhere. It always helped my organization project sales and it quickly pull of the Inventory reports.

...more
Source : g2crowd.com
(Reviewed on 21 June 2019)
"It is good with simplicity"

What do you like best?

It have simple process to use .

It provide good service.

What do you dislike?

It is some time take more time and give confusion.

Recommendations to others considering the product:

It needs monitoring.

What problems are you solving with the product? What benefits have you realized?

It run growth .

...more
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