Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Redmond, Washington | |
| Deployment | SaaS/Web/Cloud | Category | CRM Software |
Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Microsoft Dynamics 365 for Sales is CRM Software. Microsoft Dynamics 365 for Sales offers the following functionalities:
Learn more about Microsoft Dynamics 365 for Sales features.
The pricing for Microsoft Dynamics 365 for Sales starts at $50.00 per user per month. Microsoft Dynamics 365 for Sales has 4 different plans:
Learn more about Microsoft Dynamics 365 for Sales pricing.
No, Microsoft Dynamics 365 for Sales does not offer a free plan.
Learn more about Microsoft Dynamics 365 for Sales pricing.
Yes, Microsoft Dynamics 365 for Sales provides API.
Dynamics 365 for Sales has a built-in digital intelligence and automated business processes to increase revenue while controlling acquisition costs. It allows you to win new and repeat business using a personalized sales process, allowing your sales team to quickly and easily use it day in and day out. By measuring the past and identifying leading indicators for future sales, it helps in maximizing your sales team’s performance by reducing distractions and helping them focus on the priorities.
Setting it up: To integrate with Dynamics 365 Sales, you must set up a connection between Business Central and Dynamics 365 Sales.
Any business application and its platform decision is often based on benefits, return on investment, and the commitment of product principal with an assured road map. We would like to share the top three among several benefits of leveraging Dynamics 365 as your business solution platform:
Productivity like never before with purpose-built applications
A powerful and highly adaptable platform to enable business transformation effectively
Integrated applications to eliminate data silos
Insightful intelligence to drive informed decision making
Its the best way to create word documents
Its becomes easier to intergrate other programs once you know it.
I have been able to design and create flyers and informational designs.
an excellent tool since it is within microsoft products I can manage licenses from the same vendor, operating system, office automation and sales software
The cost of the tool is high for use in SMEs, but not for the execution in corporate environments of more than 100 employees
organize the sales workflow
Best in the world. Every product are connected within one platform.
Nothing to dislike. Everything is good..
Should use everyone
No problem in business.
I live how simple and easy it is to use. It has a lot features that has helped set the goal for pipelines
There is not much I dislike about this product , it had worked great
We are using it as a business management tools where we are using it as a CRM system.
As a user, what I like the best about MS CRM is how straightforward it is. Even if you are a non-technical person, you can easily understand and navigate the system.
What I dislike about it is there are instances that I can't log in to my account when I am using google chrome as my browser, but it is working fine when you access through internet explorer.
Cheap compared to other CRM, will save you from training because the system is very straightforward, customizable.
It makes my life easier, info are easy to find and no need for intensive training because the platform is very straightforward.
I like using the advanced find feature to create any kind of reports to set up either at the individual or organization levels.
The built in report charts are very limited.
It’s a great tool. I rarely experienced downtime due to maintenance or anything else
In terms of tracking account history, lead qualifying and opportunities generated are all there to track and report on.
It's a powerful tools for large businesses, specially for the organization who want to implement their own processes and change the pre defined process for sales, marketing, services , etc. For this purpose Microsoft provides powerful customization tool for Dynamics CRM that can handles this type of customization.
Microsoft CRM is less known and also it's only good for larger company and maybe it's expensive for small and medium size company.
Slaes and marketing, also we implement after sales service with customization tools in this software.
What I really like about this app is it’s fast and efficient and connects all my company’s departments all together to see and get work done easily and with the mobile app too is the best to use for fast way to get work done
What I don’t like about this app is ummm there’s much really it depends on how the developer team designed it specially for the company but mine is good, it’s just slow and takes a lot from my data lol
If you want the work to get done much more faster and save some time then use this app and buy it really worth it
It saved me a lot of time as just updating my feedback and other departments see that, I get orders easily now and faster that before
