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Updated on: December 10, 2019
What is Microsoft Dynamics 365 for Sales ?
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Microsoft Dynamics 365 for Sales

Integrates all your CRM function
(374 Ratings) Write Review

Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships.

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Microsoft Dynamics 365 for Sales Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Redmond, WA / +1 (877) 276-2464
Deployment SaaS/Web/Cloud Category CRM Software

Microsoft Dynamics 365 for Sales Pricing

Pricing ModelFree Trial , Subscription
How much does Microsoft Dynamics 365 for Sales cost ?
The pricing for Microsoft Dynamics 365 for Sales starts at $115.0 per user per month. Microsoft Dynamics 365 for Sales has 3 different plans such as - Customer Engagement Plan at $115.0 per user per month, Unified Operations Plan at $190.0 per user per month and Dynamics 365 Plan at $210.0 per user per month. Microsoft Dynamics 365 for Sales also offers a custom plan based on the customer's request.
Customer Engagement Plan
$115 /User/Month

Features

  • Sales : $95
  • Customer Service : $95
  • Project Service Automation : $95
  • Field Service : $95
  • Marketing : $750
  • Microsoft Relationship Sales Solution : Add-on : From $130
  • Customer Service Insights : $75
  • Microsoft Forms Pro
  • PowerApps for Dynamics 365
  • Flow
Unified Operations Plan
$190 /User/Month

Starts From $190 per User per Month

Features

  • Finance and Operations
  • Retail : From $170
  • Talent : From $40
  • Microsoft Forms Pro
  • PowerApps for Dynamics 365
  • Flow
Dynamics 365 Plan
$210 /User/Month

Features

  • Includes features of Customer Engagement Plan, plus
  • Sales : $95
  • Customer Service : $95
  • Project Service Automation : $95
  • Field Service : $95
  • Marketing : From $750
  • Microsoft Relationship Sales Solution - Add-on : From $130
  • Customer Service Insights : $75
Non-profit Organizations
Custom

The software offers Non-profit Organizations pricing plan on basis of request.

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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Microsoft Dynamics 365 for Sales Reviews

OVERALL RATING
4
Based on 374 Rating(s)
Rating Distribution
  • 248
  • 83
  • 25
  • 15
  • 3
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Source : g2crowd.com
(Reviewed on 31 July 2019)
"Dynamics is the best for sales, finances and marketing software."

What do you like best?

Microsoft dynamics is a repackaged software develop from dynamics CRM online tool and eventually broken down into individual applications. You can also do some customization in Microsoft dynamics using flow and power apps. The product offers a variety of features that can improve your sales, customer service and overall business engagement. It can provide the better opportunity to manage our business such as finances, sales and marketing with operations.

What do you dislike?

The one of the most important problem in this software is that the mobile application is not very great because it’s some features are very difficult and can't easily understand this feature. The one of the most obvious things about the Microsoft dynamics is that it lacks the good customer relationships and services. Another problem that we face while using this software is that it requires a long customization to begin running the business. But to conclude that Dynamics is the best proprietary management Microsoft.

What problems are you solving with the product? What benefits have you realized?

Dynamics by Microsoft is very versatile software because it helps us in business. I can easily manage my accounts and finances in a more efficient way by using this efficient software. I would recommend this Microsoft to other people's because it is very easy to use and quite handling. I mostly use this software for manage the data and other financial analysis.

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Dinesh SrinivasanSource : financesonline.com
(Reviewed on 31 July 2019)
Reliable and complete sales management CRM that takes care of overall business

PROS & CONS

What are the best aspects of this product?

inexpensive, easy to explore and learn, simple to use
Well-coordinated with other Microsoft apps and items
It allows teams to collaborate and share leads, opportunities and other communication at ease
Provides the highest level of integration and customization with third party applications
The power platform with Power apps, BI, MS Flow etc offers manageable utilities for any business

What aspects are problematic or could work better?

It requires proper training for new users to understand its functions.

What features/services would you like to see in future versions of this product?

bit slow while executing large queries it needs to improve.

What specific problems in your company were solved by this product?

It looked intimidating at first but as you learn the modules, functions, and tools; you get more comfortable.

Are you a current user of this product?

No

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Source : g2crowd.com
(Reviewed on 23 July 2019)
"Dynamics software has the best professional service model. "

What do you like best?

Dynamics is a CRM software. This software manage the customer relationship in one place. This software offers the traditional work and feel of Microsoft product. It is exceptionally helpful for communication to news or tips for business group. This software is very easy to customize without the need of any programming knowledge. It is very easy to use and intuitive. This software is not expensive. It has fully integrated customer relationship management software and professional service model. Its all functions are easily available with a click or touch. Dynamics is a best property management software. The another benefit of that this software we can easily store the data for the best customer services. This software is very flexible with the use of the very large data base. The another advantage of this software is that it is fully customizable.

What do you dislike?

The biggest issues with the Microsoft Dynamics CRM is a difficulty in a implementation. This software is not easy to use and learn. It is not easy to create views and charts of our data in a properly way. Dynamics functions are not more advanced as compared to the other software. The another problem is that it is not easy to learn but it has a not of customization ability. The big problem of the Dynamics is that it only offer a limited amount of storage in the cloud by the CRM. This software is not customization for our business use.

What problems are you solving with the product? What benefits have you realized?

The one thing that I most like about this software is that it is so easy to use because this software has the lot of flexibility with the use of the very large data base. The another great advantage that this software provide me is that it has the fully customizable. This software is not very expensive that’s why all the small business companies easily afford this efficient software. Hence Dynamics is a best property management software. I would recommended this software because this software has the fully integrated customer relationships management software and it has the best professional service model.

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Source : g2crowd.com
(Reviewed on 22 July 2019)
"MICROSOFT DYNAMICS 365 PLATFORM."

What do you like best?

Microsoft dynamics 365 is an amazing platform for enterprise planning regime which has been a milestone in my company for more than 4years. I like several elements in this software. First,Mocrosoft dynamics 365 software is an excellent tool in aspects of integrating with other software's such as outlook, MS office and many others to implement a productive changes within my organization. Secondly, this software is easy to customize all companies strategies to fit to customers needs as well as desires effectively. Also Microsoft dynamics 365 software has greatly helped my company in collaborating users with customers and this has enabled us to identify what our customers like most. Also this is a perfect platform for providing and protecting customers services at all levels within my organization. Microsoft dynamics 365 software contains well organised features as well as dashboard systems which boost companies sales and marketing perpetuation. I love this platform.

What do you dislike?

Generally, Microsoft dynamics 365 software is entirely amazing but we have faced challenges too with this software. One of the downfalls we have experienced is that of multiple features which sometimes are confusing since you don't understand the best to use and what you should leave. Also this software sometimes is slow in delivering services. My little concern is to urge Microsoft dynamics 365 management team to check on those aspects so as to enhance sales and marketing perpetuation.

Recommendations to others considering the product:

Sincerely, Microsoft dynamics 365 software has been a game changer within my organization and has greatly transformed all sales and marketing regime to a more articulated flexible platform and eased navigation regime through organization workflow structures. Therefore, I highly recommend Microsoft dynamics 365 software since its a perfect sales and marketing management software at all levels.

What problems are you solving with the product? What benefits have you realized?

My company had a serious predicament in aspects of integrating with other software's, collaboration between users and customers, poor customization options and also poor accessibility of organization data. This software is impressive and it has transformed all sales spheres into a more enhanced structures and all predicaments I was facing has been eliminated by Microsoft dynamics 365 software.

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Source : g2crowd.com
(Reviewed on 20 July 2019)
"Dynamics is the best marketing software witth exceptional features. "

What do you like best?

The one of the most important things is that software, it is used for financial and other analysis. It provides the great tracker to run the business in high level of the success. This software is usually used for businessmen. It is used for marketing sales, import, export and other important finances. The best feature is that software, it also helps us for sale our property and help to the best service for the market. It also provides the best sales price of our customers and it is the best platform for business. This software is very expensive and it's all features are very outstanding.

What do you dislike?

This software is very expensive so everybody cannot afford this software easily. This is a best marketing software, but we only use this software for the best internet connection. We use this software for provide the best sales price of our customers in case the good internet connection otherwise we can't deal with the costumer. Its market price is very high, so the very amount of the people uses this software. It’s all features and functions are very outstanding and difficult to use. Everyone cannot use this software because it is very difficult and difficult for understand the all its features.

What problems are you solving with the product? What benefits have you realized?

My all the experience is extremely positive because it is easily available in market’s, but it is expensive, but I would like this software for its outstanding features and functions. I always recommended to use this software. It makes my life too much easy because it is the best marketing software and it also helps us for business.

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Source : g2crowd.com
(Reviewed on 18 July 2019)
"Dynamics 365 is the well-designed marketing software. "

What do you like best?

Dynamics 365 is great software because this software always improved the sales, marketing and the service processes which offering a fast and flexible solution. Microsoft Dynamics is the comprehensive software for our marketing and sales. So, it is much easy to manage sales and marketing in a more efficient way. It’s also provided a great opportunity to customize quickly and efficiently. Customer relation service help us to track customer and maintain the customer service and it really help us to transform our business on high level. Hence it is a well-designed marketing software and reliable for us.

What do you dislike?

The great disadvantage of this software is that it is not much customizable for our business use. Its features are little bit complicated for the new users because user-interface is quite difficult than the other marketing software. Microsoft Dynamics is not so user friendly software. The mobile app is also very difficult to use and cannot be handling without any enough experience. But to conclude that it is a well-designed marketing software and more reliable for use.

What problems are you solving with the product? What benefits have you realized?

This software always improved our sales, marketing and the service process which always offering a fast and the flexible solution. The customer relation service really helps me to track customer and maintain the customer services. Moreover, it really helps us to transform our business on high level. Microsoft Dynamics is the comprehensive software for our marketing and sales. It is a much easy to manage sales and marketing in a more efficient way. I would recommend this software Microsoft Dynamics is a well-designed marketing software.

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Source : g2crowd.com
(Reviewed on 13 July 2019)
"Microsoft Dynamics is the best CRM software."

What do you like best?

Microsoft Dynamics 365 provides the integrated solutions that allow the business to track leads, automate field service, drive sales and improve operations. The best thing that this software provide is that we can easily make the new contacts and the accounts etc. Through this software we can easily manage our sales, marketing and finance in a better way. It always provides the best customer support, automation and the operation which the other software is not provide this type of features. Microsoft Dynamics 365 have also allowed us to share communication, leads and opportunity which make this software best for the business. Hence it always allows the tracking of all the communication within the sales and marketing.

What do you dislike?

The one most obvious difficulty that we faced while using this software is that when we save large amount of data then it cannot easily store the data because of its cloud based. And it is depending upon the internet connection. In this software no chat easily available. Moreover, is not user-friendly for new users and the beginners. But still it’s CRM quite easy to use. This is an excellent and it really help to manage specific business functions such as the sales, financial and marketing.

What problems are you solving with the product? What benefits have you realized?

It always allows me to track all the communication within the sales and the marketing. It also very excellent software and it help to manage the specific business functions such as the sales, finance and the marketing. Dynamics CRM is quite so easy to use. For me it is the best software because it allows me to share communication, leads and opportunities which make this software best for the business.

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Source : g2crowd.com
(Reviewed on 12 July 2019)
"Dynamics is the best marketing software. "

What do you like best?

Dynamics is best system software. The one most important thing that is, it is used for sales and other financial analysis. It provides the great tracker to run the business in the high level of the success. This software is usually used for business’s man and property dealer. It is used for the marketing sales, import, export and other important finance. The one of the best feature is that software, dynamics is also help us for sales our property and help to the best service for the market. It provides the best price for the regular customers. This software is the great platform for the business’s man and this software is very expensive. But it’s all features are outstanding and also useful for everything’s by using this software. This is the best software for the business’s man because it is very easy to use.

What do you dislike?

This software is very expensive so everybody cannot afford this software. This software is highly use for the upper level and for the business and used for the other analysis. This is the best marketing software but its only use for the best internet connection. We can use this software for the marketing sales and in case of good internet connection. But in this level, the internet connection very low and we can’t connect our regular’s customers. It provides the bad storage place for the customer’s accounts details. It is the bad service provider for the customers. We cannot deal the customers with the better way. This software is no use for every person because it is not easy and also a tough software. But it is very helpful software for business and I also use this amazing software.

What problems are you solving with the product? What benefits have you realized?

This software is used for business, sales or marketing. Dynamics is very helpful for the property dealer and I can easily deal our all the customers with the help of this software. This software is also use managing detail with the regular customers. It is very expensive software but I can afford this software. It’s all features are outstanding and it is the best for managing project and very useful to me. I use this software for my daily life for attend my regular customers.

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Source : g2crowd.com
(Reviewed on 11 July 2019)
"Dynamics 365 is the best tracker for the best customer service. "

What do you like best?

Dynamics is always providing the best thing such as we can easily track the sales, marketing and finance. Through the dynamics 365 we can easily enhance our business in a more efficient way. Another best thing that I most like about this software is that it has the outstanding features such as the best field service, customer services, operations and the automation n which is not present in the other software. That’s why we always choose this software because it provides the everything in one place. It is very easy to use; hence the beginners easily learn who use this efficient software. Another best thing of dynamics 365 is that it always provides the best security to the CRM and in this why we can easily track our sales and marketing with great customer service.

What do you dislike?

The most obvious difficulty that we faced is that a single contact record cannot be associated with more than one company, but the multiple contacts record can be associated with more than one company. Another obvious difficulty that we faced is that it does not the exact amount of data and you cannot see the exact amount of data stored in the entities. The big problem of the dynamics is that it only offers a limited amount of storage in the cloud by the CRM. But to conclude that it is the best CRM software because we can easily track our sales and marketing with the great customer service.

What problems are you solving with the product? What benefits have you realized?

The best thing about the Dynamics CRM is that it is the great CRM software and we can easily track our sales and marketing with great customer service. Through this service we can easily enhanced our business in a more efficient way. It has the outstanding features such as the field customer, customer service, operations and the automation. That’s why I always choose this efficient software because it always provides the everything in one place. Moreover, it is very easy to use for the beginners and always provide the best security system to the CRM.

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Source : g2crowd.com
(Reviewed on 10 July 2019)
"Dynamics has outstanding features such as accounts and sales. "

What do you like best?

Dynamics has fully integrated customer relationship management CRM modules. The most benefit thing about this efficient software is that we create new services cases as well as we can also use this Microsoft for the accounts and sales related features. Another benefit that this software is that it provides us the good customer data storage. Moreover, dynamics Microsoft is very versatile, and it help us in business to run more successfully. The last thing that I most like about this software is that it provides the variety of information, charts and views very descriptively. Hence this software is really help us to manage our business in a more efficient way.

What do you dislike?

The first problem that we faced while using this software is that sometimes we are unable to find a chart for our presentation. Another problem that the beginners faced is that no proper documentation provided by the dynamics Microsoft. Moreover, update takes more time than it needs to be planned well about the features of upgrade in more advanced way. Like other Microsoft, errors can be extremely difficult to use if you do not have much experience. But to conclude that the Dynamics 365 Microsoft is best for the finance and operations forever.

What problems are you solving with the product? What benefits have you realized?

Dynamics 365 Microsoft is always best for the finance and operations. I always use this efficient software because it really helps us to provide information, charts and views in a more efficient way. I choose this software because it really helps me to manage my accounts and sales in a better way. I would recommend this software because it really help us to manage our business in a more efficient way.

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