Home/CRM Software/Microsoft Dynamics 365 for Sales
Updated on: May 24, 2019
What is Microsoft Dynamics 365 for Sales ?
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Microsoft Dynamics 365 for Sales

Integrates all your CRM function
★★★★★
★★★★★
(277 Ratings) Write Review

Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships.

Microsoft Dynamics 365 for Sales Features Show All Features

Microsoft Dynamics 365 for Sales Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Redmond, WA / +1 (877) 276-2464
Deployment SaaS/Web/Cloud Category CRM Software

Microsoft Dynamics 365 for Sales Pricing

Pricing ModelFree Trial , Subscription
How much does Microsoft Dynamics 365 for Sales cost ?
The pricing for Microsoft Dynamics 365 for Sales starts at $65.0 per user per month. Microsoft Dynamics 365 for Sales has 4 different plans such as - Dynamics 365 for Sales Professional at $65.0 per user per month, Dynamics 365 for Sales Enterprise at $95.0 per user per month, Customer Engagement Plan at $115.0 per month and Microsoft Relationship Sales at $135.0 per user per month.
Dynamics 365 for Sales Professional
$65 /User/Month

Core sales force automation (SFA)

Dynamics 365 for Sales Enterprise
$95 /User/Month

Industry-leading SFA with embedded intelligence and advanced customization capabilities

Customer Engagement Plan
$115 /Month

Dynamics 365 for Sales Enterprise, Marketing, Customer Service, Field Service, Project Service Automation

Microsoft Relationship Sales
$135 /User/Month

Starting From $135 Per User Per Month

Dynamics 365 for Sales + LinkedIn Sales Navigator Enterprise

Requires 10 seats minimum

Please Contact the Vendor to get the Detailed Pricing Information.

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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Microsoft Dynamics 365 for Sales Reviews

OVERALL RATING
3.9
Based on 277 Rating(s)
Rating Distribution
  • 186
  • 60
  • 17
  • 11
  • 3
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 09 April 2019)
"Pretty robust for a web-based software"

What do you like best?

Dynamics has a great email marketing campaign that allows tracking via Outlook desktop as well. The detailed metrics that can be customized for each user group and type allow perfect control of the named users to avoid duplication and miscommunications, which always cause Customer Service disconnects.

What do you dislike?

Entry fields do not consistently autosave the information entered, which causes frustration for users and some redundancy. The number of variables available and the customizable fields make it easy to create categories that are very specific to the targeted markets. Intuitive save features would be a huge plus.

Recommendations to others considering the product

Know the licensing requirements from your vendor/reseller before committing to any time or resources. We were unable to transition to full usage because the package we were promised was not actually available to be sold as we were originally told.

What business problems are you solving with the product? What benefits have you realized?

Our organization is growing at a rapid pace. While we have traditionally relied upon the road warriors to bring in contracts and prospect new business, it is no longer a cost effective method of reaching out to customers. With Dynamics 365, we can customize our marketing efforts to utilize technology and tweak messaging with the personal touches our customers expect.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 09 April 2019)
"Robust with a learning curve"

What do you like best?

The Dynamics platform is evolving rapidly which means many new features and enhancements! I've been using Dynamics since version 2011 and the new versions are more intutive and easier to use. Microsoft is building more AI into the system to help salespeople find and follow up with leads in the system. The integrated mail assistant even scans emails for tones and will alert you when a person seems upset. The native integration with all other dynamics platforms and Microsoft products is a huge plus.

What do you dislike?

The major downside is the marketing capabilities when compared to a hubspot like system. Dynamics has a separate marketing module that shows great promise but is not bundled natively with dynamics for sales. If an organization has over 10 sales licenses I believe they get the marketing module for free which is awesome of you are not a small business. Otherwise you have to rely on zapier and/or Flows to get forms and data into the CRM.

Recommendations to others considering the product

Great product with unlimited potential but will need someone knowledgeable to implement and customize.

What business problems are you solving with the product? What benefits have you realized?

The beauty of dynamics is the open articture and the fact that it is built on sequal servers means that almost everything can be customized and configured to solve any business problem. Other softwares limit the amount you can customize the system and Microsoft has built the framework and turned it over to the end consumer to let their imagination run wild. Almost anything is possible with dynamics if you have someone with a technical background.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 08 April 2019)
"MICROSOFT DYNAMIC 365 IS GOOD FOR CONTACTS..."

What do you like best?

II am like in microsoft dynamics 365 Its very intuitive specially after the unified interface introduced by Microsoft we have a seamless interface across all platforms including Web, Tablet, Mobile...and microsoft dynamics 365 is esaly hi use...easy open ...thsi very postive for me

What do you dislike?

microsoft dynamics 365...all profile is open and show all informaction leages this software beause this all cantacts udate and most impotnat this is very costly......i need price is less and all person easly buy this product...big dislike me not person parchge beause high price ....

Recommendations to others considering the product

need the change for safe use data not all show contacts.....

What business problems are you solving with the product? What benefits have you realized?

my problem is solove Users can import contacts stored in an email program, in a spreadsheet, or on smartphones into Dynamics 365 software and centralize contact information.......After importing Microsoft Word templates, one click allows users to generate letters automatically populated with Dynamics 365 content......

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 07 April 2019)
"1 year experience with Dynamics CRM aka Microsoft Dynamics 365 for Sales."

What do you like best?

The charts, and filters to obtain the exact data analysis we are looking for in management are helpful. The integration with Office 360 and Sharepoint is a great benefit. Everything is in one place, and is automated unlike other systems.

What do you dislike?

It is a bit difficult to learn at first due to it being the mash up of many programs like Word, Excel, and Outlook. Also, a single contact record cannot be associated with more than one company which can make things tedious. Licenses are limited to full access or read only, something in between would be useful too.

What business problems are you solving with the product? What benefits have you realized?

With power apps, we have created multiple apps for my business users with zero programming skills. Power BI platform allows you to create comprehensive reports using OOB templates available for Sales, Service Management, etc.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 04 April 2019)
"needs to be updated"

What do you like best?

I like that it is constant and doesn't change to omuch

What do you dislike?

the problem is that it doesn't change enough.

What business problems are you solving with the product? What benefits have you realized?

compatibility with other products.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 April 2019)
"Microsoft Dynamics 365 Review: "Are AI and Outlook Integration your Primary Concerns? Here's the Pro"

What do you like best?

Having options for both cloud and on-premise solutions. Some clients, especially government contracts do not allow cloud-based solutions and must have on-premise. However, for most the cloud is the better option.

What do you dislike?

Customization is tricky with Microsoft Dynamics 365. Javascript is primarily used, and due to this most business edition users keep their solution as "out of the box" as possible to save time and cost

What business problems are you solving with the product? What benefits have you realized?

Currently, the commercial commodity sales, residential commodity, and equipment sales side of our business are using the product. We're using it as two tenants integrating with our backbone ERP for real-time data.

It addresses the sales side of our organization and provides data on opportunities, in addition to prospect and customer communication.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 April 2019)
"Excellent, helps to manage specific business functions"

What do you like best?

I like the service applications that help manage specific business functions, such as financial, sales, operations, marketing, or service automation.

What do you dislike?

The errors can be vague and difficult to troubleshoot.

Recommendations to others considering the product

It is a structured, organized and defined program for a high level company, because, when using it for organizations that are starting, it is difficult to implement the tools.

What business problems are you solving with the product? What benefits have you realized?

I do not use this product anymore.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 April 2019)
"Microsoft Dynamics 365 Review"

What do you like best?

Being a previous user of Dynamics AX my best feature of Dynamics 365 is the fact that you don't have to be on premise to access the software. I can do this from anywhere as long as i have access to the internet.

What do you dislike?

To be honest i am yet to have any dislikes since i started using Dynamics 365. I have been using it for a little over 6 months.

What business problems are you solving with the product? What benefits have you realized?

Dynamics 365 has streamlined the sales process in my organization resulting to more efficiency and increased sales

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 02 April 2019)
"Fluid"

What do you like best?

How fluid it is, meaning how transferable real life situations are able to be tracked and recorded to enhance customer service. It’s automatic. I feel

Like it follows my train of thought when I’m using it with such ease.

What do you dislike?

That everyone doesn’t use it, because it makes it difficult to communicate about these concepts with other groups or teams in sales.

Recommendations to others considering the product

Understand the big picture of why you should use it before diving into it.

What business problems are you solving with the product? What benefits have you realized?

I am solving the issue of connecting people simply and solving their needs without having to physically do it.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 02 April 2019)
"Great experience with Microsoft Dynamics 365"

What do you like best?

Easy to use and intuitive. Great user interface.

What do you dislike?

Price point is expensive for Microsoft Dynamics 365

What business problems are you solving with the product? What benefits have you realized?

Combine sales force automation with familiar and cohesive tools to streamline sales execution and support the way I work

...more
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Questions on Microsoft Dynamics 365 for Sales

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Is there any dashboard software that is compatible with mobile devices?

C
Answered by Chetana Madan | 1 years ago

Yes, Dynamics 365 and Zoho Reports are compatible with mobile device.

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