Browse Software
List Your Product
Loading...

About Knowlarity

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools for a refined & personalized engagement. Improve your marketing campaigns, sales support, CSATs, nurture quality leads while driving more ROI by reducing your churn with a seamless customer journey. Make your smartphone a mini contact center by saving extra expenses and be available to your customers after business hours while working remotely. Create a digital workforce for the future to sustain in the long run while. Business verticals from large enterprises to startups to SMBs can scale at ease while serving a streamlined customer experience.

Screenshots & Videos

Charts
Video Thumbnail
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    83%
  • Momentum
    61%
  • Popularity
    87%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Knowlarity Awards

Fastest Growing
# 6 Fastest Growing Call Center Software
Q1 2020
Most Popular
# 5 Most Popular Call Center Software
Q1 2020
Most Searched
# 5 Most Searched Call Center Software
Q1 2020

Knowlarity Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Predictive Dialer

Automatically dials to list of phone numbers

Knowlarity Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Knowlarity Custom

Features

  • Voice
    • Cloud Contact Centre
    • Virtual Number
    • IVR Solution
    • Number Masking
    • Lead Management
    • Missed Call
    • Toll Free Number
    • Automated Outbound Calling
    • Google Verified Calling
    • Click to Call
    • Softphone Solution (MPLS)
    • Virtual Mobile Number CLI

  • Messaging

    • Promotional SMS
    • Transactional SMS

  • Video Platform

    • Track, Record & Manage
    • Personalized Room Links
    • Do-it-Yourself

  • AI-enabled platform

    • Speech Analytics
    • Text to Speech
    • ChatBot/VoiceBot
Disclaimer: The pricing details were last updated on 12/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Knowlarity Pricing.

Knowlarity Alternatives

View All Knowlarity Alternatives

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Exotel logo
Exotel Have reliable voice and SMS communications with customers read more

4.4 132 user ratings

Visit Website Knowlarity Vs Exotel

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Call Center Studio logo
Call Center Studio Enhance your customer satisfaction with Call Center Studio read more

4.7 63 user ratings

Visit Website Knowlarity Vs Call Center Studio
Ozonetel CloudAgent logo
Ozonetel CloudAgent Manage high call volumes and exclusive call centre challenges seaml... read more

4.5 27 user ratings

Visit Website Knowlarity Vs Ozonetel CloudAgent
Vonage Contact Center logo
Vonage Contact Center A Contact Center Software for Business read more

4.3 55 user ratings

Visit Website
RingCentral Contact Center logo
RingCentral Contact... Deliver seamless customer service experience with a sophisticated c... read more

4.1 281 user ratings

Visit Website
DialedIn logo
DialedIn Powerful and Affordable Call Center Software Solutions read more

Visit Website
VoiceIQ logo
VoiceIQ Phone System for Teams read more

5 1 user ratings

Visit Website
Callision logo
Callision Augment your workforce with Callision read more

Visit Website

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

XCALLY logo
XCALLY Best omnichannel contact center application. read more

4.9 146 user ratings

Visit Website Knowlarity Vs XCALLY
VCC Live logo
VCC Live Use one cloud call center software to engage with all the customers read more

4.7 96 user ratings

Visit Website

Knowlarity Reviews

User Rating

4.2/5 (Based on 27 Ratings)

Ratings Distribution

  • Excellent

    55.6%
  • Very Good

    25.9%
  • Average

    7.4%
  • Poor

    7.4%
  • Terrible

    3.7%

Do You Use Knowlarity?

Write a Review

Knowlarity User Reviews

Videos on Knowlarity

Video Thumbnail

Click to call

 Video Thumbnail

Knowlarity Toll F...

 Video Thumbnail

Explore our Devel...

Knowlarity Screenshots

Charts

Charts

Knowlarity FAQs

What is Knowlarity used for?

Knowlarity is Call Center Software. Knowlarity offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Progressive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about Knowlarity features.

What are the top alternatives for Knowlarity?

Here`s a list of the best alternatives for Knowlarity:

Does Knowlarity provide API?

Yes, Knowlarity provides API.

Knowlarity Contact

Vendor Details

Haryana, India Founded : 2009

Contact Details

Not available

https://www.knowlarity.com/

Social Media Handles

Grid Report for Knowlarity

Loading...

Customers

Reliance Foundation
Cushman
Fortis

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout  
icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed