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About DeskMoz

A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours.

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Screenshots & Videos

DeskMoz Screenshot
DeskMoz Screenshot
DeskMoz Screenshot
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    72%
  • Momentum
    62%
  • Popularity
    76%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

DeskMoz Features

Live Chat Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Call Me Option

Allows your visitors to speak to your agents directly over the phone
DeskMoz Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about DeskMoz Pricing.

DeskMoz Alternatives

View All DeskMoz Alternatives

DeskMoz Reviews

User Rating

5/5 (Based on 16 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use DeskMoz?

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Videos on DeskMoz

DeskMoz Screenshots

DeskMoz FAQs

What is DeskMoz used for?

DeskMoz is Live Chat Software. DeskMoz offers the following functionalities:

  • Visitor Targeting
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling

Learn more about DeskMoz features.

What are the top alternatives for DeskMoz?

Does DeskMoz provide API?

No, DeskMoz does not provide API.

DeskMoz Contact

Vendor Details

Jaipur, India

Contact Details

+91 (0) 141 403 2353

https://deskmoz.com/

Social Media Handles

DeskMoz Integrations

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