A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours.
|Support||24/7 (Live rep) Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||NA||Contact||Jaipur, India / +91 (0) 141 403 2353|
|Deployment||SaaS/Web/Cloud||Category||Live Chat Software|
Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Love the ease of integrating DeskMoz with other softwares and services. MailChimp and ZohoCRM are what we use so to add DeskMoz into our process was fast and simple.
Still integrating, testing and using, but so far not much. Maybe the shading is a little dark, but, we're picking here.
Chat client that wasn't buggy that integrated with our other existing systems.
Ease of use
Cost effective pricing plans
I can use unused chat from the last month which is great.
Increased lead generation
I can customize my chat tool by adding my own logo.
Deskmoz Dashboard allows me to compare the lead/chat ratio, most visited and referred pages to get an insight of my user's activities.
Deskmoz can integrate with several programs, including Zapier integration, to turn your live support data into valuable business tools.
There is nothing to dislike about Deskmoz. Their services have been satisfactory.
Definitely use your 10 days free trial. After purchasing the plan, make sure to update the FAQs and provide the scope of improvement to help the chat agents serve your clients better.
I noticed an increase in qualified leads on my website within just one week of signup with Deskmoz. The chat agents provide a satisfactory chat support which results in good word of mouth and I get more potential customers on my website.