Home/Live Chat Software/DeskMoz
Updated on: September 26, 2021

What is DeskMoz ?

DeskMoz - Live Chat Software
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79% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

DeskMoz

A solution for your website
(5 Ratings) Write Review

A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours.

DeskMoz Features Show All Features

DeskMoz Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Jaipur, India / +91 (0) 141 403 2353
Deployment SaaS/Web/Cloud Category Live Chat Software

DeskMoz Pricing

Pricing ModelFree Trial , Subscription
Economy
$199 /Month

Features

  • Upto 50 Chats
  • Single Website
  • 20 FAQs
  • 24×7 (350+ days) Chat Agents
  • Free Live Chat Software
  • Zapier Integration
  • Free Setup
  • Carry Forward Unused Chats
  • Real-time Chat Transcripts
  • Leads Forwarding by Email and SMS
  • White Label Widget
  • Advanced Customization
  • Extra Chat : $6
Standard
$399 /Month

Features

  • Upto 200 Chats
  • Unlimited FAQs
  • Full Website Study
  • Custom Trained Agents
  • Includes features of Economy plan, plus
  • Extra Chat : $4
Professional
$699 /Month

Features

  • Upto 500 Chats
  • Multiple Websites (Upto 3)
  • Includes features of Standard plan, plus
  • Extra Chat : $3
Premium
$999 /Month

Features

  • Upto 1000 Chats
  • Multiple Websites (Upto 5)
  • Includes features of Professional plan, plus
  • Extra Chat : $2
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Disclaimer: The pricing details were last updated on 14/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about DeskMoz pricing.

DeskMoz FAQs

DeskMoz is Live Chat Software. DeskMoz offers the following functionalities:

  • Agent Scheduling
  • Co-Browsing
  • Knowledge Database
  • Visitor Targeting

Learn more about DeskMoz features.

No, DeskMoz does not provide API.

Ask the Community View Community

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DeskMoz Reviews

OVERALL RATING
4.6
Based on 5 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 23 May 2018) "Fully integrated customizable chat client"

What do you like best?

Love the ease of integrating DeskMoz with other softwares and services. MailChimp and ZohoCRM are what we use so to add DeskMoz into our process was fast and simple.

What do you dislike?

Still integrating, testing and using, but so far not much. Maybe the shading is a little dark, but, we're picking here.

What business problems are you solving with the product? What benefits have you realized?

Chat client that wasn't buggy that integrated with our other existing systems.

...more
Steve Stark
Steve StarkSource : trustpilot.com
(Reviewed on 26 April 2018) BEST LIVE CHAT SERVICE

This is the best you can get for your website, DeskMoz will surely convert your visitors into a proper lead, they assure you good and professional chat support, Hire them, and Experience the best!

...more
Ashish
AshishSource : trustpilot.com
(Reviewed on 05 July 2016) When it comes to 24x7 Live Chat Agents

Spending lot on Adwords and SEO and not having someone to attend your visitor is suicide.. to increase the conversion rate, you have to have live chat operators who can talk to your visitors and convert them into customers! DeskMoz knows this. Real Lead Machine!

...more
Jennifer Thomas
Jennifer ThomasSource : trustpilot.com
(Reviewed on 13 June 2016) Live Chat Agents

In today’s business world, just providing a quality service or a product is not sufficient to ensure growth until and unless backed up by helpful and supportive live chat operators.

...more
Source : g2crowd.com
(Reviewed on 25 April 2018) "Experts in outsourcing Chat Support"

What do you like best?

Ease of use

Cost effective pricing plans

I can use unused chat from the last month which is great.

Increased lead generation

I can customize my chat tool by adding my own logo.

Deskmoz Dashboard allows me to compare the lead/chat ratio, most visited and referred pages to get an insight of my user's activities.

Deskmoz can integrate with several programs, including Zapier integration, to turn your live support data into valuable business tools.

What do you dislike?

There is nothing to dislike about Deskmoz. Their services have been satisfactory.

Recommendations to others considering the product

Definitely use your 10 days free trial. After purchasing the plan, make sure to update the FAQs and provide the scope of improvement to help the chat agents serve your clients better.

What business problems are you solving with the product? What benefits have you realized?

I noticed an increase in qualified leads on my website within just one week of signup with Deskmoz. The chat agents provide a satisfactory chat support which results in good word of mouth and I get more potential customers on my website.

...more

Videos on DeskMoz

3x More Leads - 24x7 Live Chat Agents - DeskMoz

DeskMoz Screenshots

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DeskMoz Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com