PROS & CONS
What are the best aspects of this product?
Nothing beats Provide Support in terms of affordability. We were able to introduce the platform to our team seamlessly. With the chat support application, we can implement more guidelines and maximize our resources resulting in an increase in clients as well as profit margin.
What aspects are problematic or could work better?
So far, there is nothing that I dislike about ProvideSupport. It gives me what I need, like real-time chat monitoring. Plus, customers can use the app using their smartphone or laptop, so I guess that there is nothing more that I can ask for.
What specific problems in your company were solved by this product?
Since our company advocates health and well being, we make sure that our products are advertised and sold effectively. With the help of ProvideSupport, our customer service team can reach out to our customers by helping them determine the products that are essential to improve their health. Sales monitoring is a breeze; that is why we love this platform so much.
Are you a current user of this product?