SaaS companies are flourishing in today’s world and seem to provide a broader lens that seeks to see through a world known to have been revolutionized in the various business tactics as well as provide an effective way for users to purchase and use the software. Their main aim is to spread digitalization in the world of business through the use of unique software. With the ever-growing demand for user-friendly and cost-effective software, many SaaS companies are doing great at a global level. Today, we will be discussing the top 10 SaaS Companies in India, based on their market cap, revenue, and popularity globally.

Top 10 SaaS Companies in India

ZOHO Corporation

Zoho Corporation happens to be a company that develops software and aims to provide a full suite of company operations, efficiency, cost-effective ways, and team-building tools to small as well as medium-sized enterprises (SMBs) and larger enterprises. Sridhar Vembu and Tony Thomas are the company’s founders and it actively came into operation in the year 1996, and it now operates with a total of seven headquarters in Chennai, Tamil Nadu, India, along with Austin, Del Valle, Texas. The corporation has become known for its willingness to uphold data confidentiality and privacy, where all the information is made to be stored in extensively secure data centres. 

  • Revenue/market cap: INR 8,703.6 Cr
  • Type of SaaS company: B2C

Freshworks

Freshworks Inc. is an online software-as-a-service company based in Chennai, India, and was officially founded in the year 2010. It excels in offering cloud-based applications for client relationship management (CRM), technology-related services, as well as marketing for e-commerce. The company puts its prime focus on creative thinking and satisfying consumers. Ever since its release Freshworks has known to have been evolved a lot in terms of its services and increasing business plan with the sole purpose of meeting the shifting requirements of organisations in a world that is growing increasingly digital. The team at Freshworks subsequently broadened the range of its products by adding a bunch of effective software such as Freshmarket, Freshsales, Freshchat, Freshservice, and others.

  • Revenue/market cap: $5.42 Billion
  • Type of SaaS company: B2B

Chargebee

Chargebee is an extensive automatic billing and membership management software. The SaaS company was established in the year 2011 by Krish Subramanian, KP Saravanan, Thiyagarajan T, and Rajaraman Santhanam. The main objective of the business plan is to allow its users to easily set up and manage through the various subscription-based services. Not just this but it also excels in handling recurring billing plans, accounting software, revenue recognition, analysis, and much more. The overall software has been designed to meet the demands of its users and is termed as a user-friendly software that comes equipped with a bunch of robust features and flexible tools.

  • Revenue/market cap: $115.4 million
  • Type of SaaS company: B2B and B2C

Keka HR

Keka HR is an up-to-date human resource management platform that simplifies human resources procedures and makes it possible for organisations to manage their employees with greater effectiveness. The platform was designed in a way that it can be effectively used by its customers not just this but it also comes equipped with a bunch of features. The organizations related to Keka can efficiently centralize the HR data making it an intuitive and interactive software that helps the organization to effectively manage it’s most important asset that are it’s employees. With the upcoming modernized techniques, the company is still striving towards the betterment of employee satisfaction and is coming up with several new innovative ideas and plans.

  • Revenue/market cap: Rs 54 crore
  • Type of SaaS company: B2B

Agile CRM

Agile CRM is an extensive client relationship management software solution that brings together all aspects of sales, marketing, and several other services into an integrated platform of choice. It was founded in 2013 by Manohar Chapalamadugu with the main goal of offering a comprehensive suite of tools to manage customer interactions and drive business growth. The SaaS company makes it easy for businesses to track interactions among customers, provide solutions, conduct an in-depth analysis of the given data, and also to depict the effectiveness of the marketing tools. Agile CRM, ever since its establishment is constantly working to improve its effectiveness by incorporating a bunch of other fascinating tools that can overall affect the world of marketing and trade. 

  • Revenue/market cap: More than $1million
  • Type of SaaS company: B2C

Whatfix

Whatfix is a Digital Adoption Platform that supports business organisations in registering, instructing, and maintaining their application consumers. The company’s primary goal is to analyse, build, and deliver experiences to consumers of applications. WhatFix is a SaaS company that has won several awards and was officially founded by Khadim Batti and Vara Kumar in the year 2013. The company promises to offer an in-depth and effective analysis of the business by providing reports and offering guidance to its users in the areas that lack workflow and demand improvement. Along with this the platform also provides an integrated mesh of a bunch of enterprise applications, including CRM systems, customer assistance software, as well as learning management systems.

  • Revenue/market cap: Rs 285 crore
  • Type of SaaS company: B2B

Also read: Top 10 AI Tools for Research in 2024

Web Engage

WebEngage has become a customer information system and automation for a marketing suite that streamlines and enhances consumer retention and engagement for consumer-oriented enterprises and small to medium-sized enterprises. The company’s main goal is to easily manage data, conduct segment users, as well as send personalized messages at scale with the underlying objective of building a stronger bond with the targeted customers. What makes this company stand out is its remarkable feature to conduct powerful data analysis and draw reports tracking the performance of businesses. With its advanced features and user-friendly system, the application has earned the trust of its customers and is still striving to grow and further put emphasis on the marketing strategies that are driven by the given data.

  • Revenue/market cap: $21 million
  • Type of SaaS company: B2B

Druva

The Druva Data Resiliency Cloud represents a cloud-first design that is capable of scaling infinitely, modifying to ever-shifting customer requirements, and providing profound transparency and control throughout every single one of your company’s services. This company was founded by Jaspreet Singh, Milind Borate, and Ramani Kothandaraman in the year 2008 and ever since that the family of Druva has been working relentlessly towards the aim of offering a better user experience that is equipped with some more advances and protected data cross points and cloud applications. The overall solution and goal of this company is to deal with modern data that comes with challenges featuring the complexities of the hybrid IT world and malpractices dealing with cyberattacks and data breaches.  

  • Revenue/market cap: $475 million
  • Type of SaaS company: B2B

BrowserStack

BrowserStack is a cloud-based platform entirely devoted to testing applications, with a total of about 19 data centres around the world and over 20,000 sincere Android as well as iOS users. Ritesh Arora and Nakul Aggarwal founded this business in 2011. BrowserStack can run both automated and manual tests and debug errors in real-time, providing its users with an integrated and effective solution. What sets apart this company in the global arena of IT infrastructure is its capacity to provide outstanding web, user-friendly user interfaces, successful testing environments, and mobile browsing experiences to its customers. BrowserStack is an established resource among companies around the world, with over 50,000 consumers who have effectively used the software. It allows for the seamless distribution of smartphone applications and websites that consistently operate well across several platforms, making sure to deliver a positive user experience. The company is also focusing to improve its design and further incorporate a bunch of other services.

  • Revenue/market cap: $250 million
  • Type of SaaS company: B2B

CleverTap

CleverTap is a consumer engagement and retention infrastructure service which connects application data analysis by making use of marketing efforts. It helps consumers increase their level of involvement through 2 main techniques such as keeping track of user actions and evaluating product utilisation patterns. It is additionally referred to to integrate demographic data, alternate version testing for products, and interaction across various media outlets. CleverTrap uses TesseractDB, a one-of-a-kind database intended specifically for customer engagement and retention. The company’s main goal is to create a platform that can effectively establish an interaction between the customer and the business.

  • Revenue/market cap: Rs 405.14 crore
  • Type of SaaS company: B2B

FAQs

What is the definition of a SaaS company?

A SaaS (Software as a Service) company represents a company that provides software programmes and other related services to consumers via the Internet under a subscription scheme. 

What is a B2B company?

B2B company is a commerce transaction that mainly exists between businesses.

What is a B2C company?

B2C company is a commerce transaction that exists between businesses and consumers.

What distinguishes SaaS companies from traditional software companies?

The main distinction between SaaS companies and traditional software companies is that SaaS companies deliver their products to their target audience via the Internet through a subscription plan. A traditional company does not make use of the internet to sell its software.

Author

Saurabh is a seasoned SaaS writer with over five years of experience in the field. He holds a PMP certification, showcasing his proficiency in project management. Saurabh is an alumnus of XLRI and has collaborated with renowned publishers in the industry, contributing valuable insights and knowledge to the SaaS community