Home/Survey/ User Feedback Software/Zoho Survey
Updated on: September 19, 2019
What is Zoho Survey ?
I Use this
Zoho Survey - Survey/ User Feedback Software : SaaSworthy.com
View Gallery
83%

Zoho Survey

A simple and robust platform for online surveys
(752 Ratings) Write Review

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.

FOLLOWERS

Zoho Survey Features Show All Features

Zoho Survey Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Contact Pleasanton, CA / +1 (888) 900-9646
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

Zoho Survey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Zoho Survey cost ?
The pricing for Zoho Survey starts at $19.0 per month. Zoho Survey has 3 different plans such as - STANDARD at $19.0 per month, PREMIUM at $24.0 per month and ENTERPRISE at $41.0 per month. Zoho Survey also offers a Free Plan with limited features.
FREE
Free
  • Unlimited Surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

STANDARD
$19 /Month

$19 Per Month Billed Annually and $24 Per Month Billed Monthly

Plus tax, as applicable

  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses
  • Custom Survey Design
  • Custom Branding
  • Question and Page Logic
  • Offline Survey
  • Share Surveys
  • Advanced Reporting
PREMIUM
$24 /Month

$24 Per Month Billed Annually and $29 Per Month Billed Monthly

Plus tax as applicable

  • All Standard features Plus
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

ENTERPRISE
$41 /Month

$41 Per Month Billed Annually and $49 Per Month Billed Monthly

Plus tax as applicable

  • All Premium features Plus
  • Admin Plus 2 users
  • User management
  • Portal creation

Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Ask community

Zoho Survey Alternatives Zoho Survey Alternatives

95%
(731 RATINGS)
SurveyGizmo
SurveyGizmo is a simple yet powerful online survey tool that is ideally designed for all kind of business organizations, freelancers, marketers and researchers...
Visit Website
89%
(122 RATINGS)
SmartSurvey
A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients....
Visit Website
85%
(8739 RATINGS)
SurveyMonkey
One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey...
Visit Website
80%
(53 RATINGS)
Spark Chart
Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the...
Visit Website
80%
(7 RATINGS)
Zonka Feedback
Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending...
Visit Website
79%
(4 RATINGS)
ProProfs Survey Maker
ProProfs Survey Maker is an Online Survey tool used for creating surveys to improve customer experience on your Brands. It is a secure platform for creating a...
Visit Website
68%
(6 RATINGS)
SurveyGold
SurveyGold software is a Simple Survey tool for conducting online surveys. Collect responses, and generate real-time reports with email notifications and...
Visit Website
62%
Feedier
Feedier aims to improve the amount and quality of user feedback you get on your product by gamifying the process. Feedier helps you create surveys by providing...
Visit Website
44%
FeedbackRig
FeedbackRig is an enterprise-grade customer feedback solution that helps you understand when you are meeting customer expectations, as well as when you are...
Visit Website
30%
Talktroop
Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer...
Visit Website

Zoho Survey Reviews

OVERALL RATING
4.2
Based on 752 Rating(s)
Rating Distribution
  • 616
  • 47
  • 14
  • 72
  • 3
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Source : g2crowd.com
(Reviewed on 31 July 2019)
"Minimalist but powerful"

What do you like best?

t is one of the tools that has a very minimalist but powerful interface, in which we can configure our way. You have thousands of options that allow us to select and adjust the items of each question that we will require when creating and preparing a survey. I like how you present the information of results grouping them in a convenient way. The various templates make it possible to create surveys both professional and colorful. The way it can be shared is very simple and varied.

What do you dislike?

The wide range of templates it has and its versatility mean that it has nothing to dislike or any notable disadvantage. The technical support staff is also very communicative and provides excellent support in any inconvenience

What problems are you solving with the product? What benefits have you realized?

With Zoho we can create simple and useful surveys for the collection of data of interest in various aspects of the company, as well as analyze and evaluate the satisfaction of our customers and perform actions based on the results shown

...more
Source : g2crowd.com
(Reviewed on 29 July 2019)
"Innovative method to generate and analyze surveys"

What do you like best?

It is very important the impressions of our users to whom we provide our health services, obtaining with this data of great importance to improve our treatment plans. Zoho Survey enjoys what is necessary to conduct surveys, taking into account the information necessary to achieve the expected results. With this tool you can make questionnaires that you can process thanks to the excellent technology offered by this software, and thus have results and graphics necessary to know the performance of the service provided

What do you dislike?

I dislike a little the limitations that the software has in terms of the number of questions that can be asked per survey, in addition to that sometimes the platform collapses if I try to perform simultaneous tasks on the same portal, it should be noted that the support staff should pay attention to user suggestions

Recommendations to others considering the product:

If you want to make an instrument that allows you to know and acquire knowledge of how your company advances through the survey, this application is for you, since it simplifies the elaboration of it, it is clearly comfortable, effective and reliable

What problems are you solving with the product? What benefits have you realized?

Through this tool we have been able to know our clients' opinions about how satisfied they are with the service and the staff that provides it, in this same order of idea the clients feel the freedom to write everything they feel without pressure and, for therefore, they have an honest opinion of everything, it also saves me valuable time since I stay less time in front of the computer and there is more dedication to work.

...more
Source : g2crowd.com
(Reviewed on 28 July 2019)
"Generate studies to acquire a ton of important for my business"

What do you like best?

Zoho Survey is a straightforward and convienient instrument that enables me to generate studies to acquire a ton of important for my business, which provides me the chance to carry out the improvement of various statistics with the information acquired in an appropriate manner, giving the fantastic ability to generate systems that are beneficial to me as an organisation to do a productive job. The interface is equipped with tools,  that are quick to get used you, so implementing the solution is effortless, however it provides users with advanced facilities. Analyze of gathered results is a beneficial process, that is easy due to clear dashboard. It has extensively flexibility instruments that adjust to every task you need to conduct. I adjusted quickly to its functionality and without a question I like the velocity with which the workflow requires position.

What do you dislike?

I'm not presenting any major claim. With the steady changes I have grown more relaxed and my knowledge has enhanced more and more, the customer service responds to all the problems and inconveniences it introduces when attempting to always discover the finest feasible answer. Its feature has been optimal so far, and each of the tiny issues that have arisen has been fixed.

Recommendations to others considering the product:

Every moment I need it, I can access the Zoho Survey and create the reports that I need to get the information and data that my job requires, it's simple and quick, which has spared me working time. Deu to the add-on, I can precisely describe what clients believe, get graphical statistics that demonstrate in precision each of the information we want to understand.

What problems are you solving with the product? What benefits have you realized?

Zoho Survey is a straighforward and really helpful tool that I suggest as a fast and simple study instrument that enables you to gather all the needed data and compile it to display it in separate graphic reports.

...more
Source : g2crowd.com
(Reviewed on 27 July 2019)
"Very friendly and powerful"

What do you like best?

Zoho Survey stands out for its versatility and its ability to allow an easy and fast configuration of a data collection instrument with many options at hand. Also, once the questions of a survey have been configured, it can be shared both by mail and by social networks, you can even choose to generate a QR code. Also with Zoho you can perform collaborative work in a team and in real time to obtain data of interest for a company or a work team. The results can be obtained in CVS or XLS or PDF format for better handling. It is a very complete tool that despite having a very rigid impression in the first instance its versatility compensates. It also offers a free trial that does not even require a credit card or payment instrument

What do you dislike?

The templates sometimes at the end look stiff or outdated. Well, it all depends on the tastes of each person or company

What problems are you solving with the product? What benefits have you realized?

With this tool we have been able to create opinion surveys of our clients and in some cases a kind of pre-evaluations in some of our courses or webinar that we administer

...more
Source : g2crowd.com
(Reviewed on 25 July 2019)
"The software produces extensive response reports with charts and tables"

What do you like best?

Zoho Survey is relatively simple to use if you are used to creating studies. Several studies could become quite complicated with plenty of branching and missing, which depends on the answers. Zoho Survey manages the issue better than multiple applications from its industry. Users are provided with variety of templates that you can use to begin your project, which may be an excellent time-saveing solution. Additionally, the software will meet your requirements as it contains all the common types of question-free form, various choices with single and multiple answer choices, wage schedule, internet promoter and so on. Thus, you continually have the right choice out there for the kind of response you're searching for. Moreover, ZOHO Survey produces extensive response reports with tables and graphs appropriate for the question / response type.

What do you dislike?

The survey design is not as configurable as the competition enables. Sadly, Zoho ensures insufficient branding capabilities, but if you want to implement your research on your website, it may be demanding to suit it to web design.

Recommendations to others considering the product:

Zoho performs all the advanced survey requirements, so if you have to go further than the fundamental survey questioning possibilities you get from cheap survey tools, you might consider trying the software.

What problems are you solving with the product? What benefits have you realized?

The product enables me to produce complex business polls or use database models that completely meet my requirements. In addition, collecting a large number of responses and transforming raw data into simplified graphs and charts is an amazing experience-saver.

...more
Source : g2crowd.com
(Reviewed on 21 July 2019)
"A software with all the tools you need to make your survey forms"

What do you like best?

My profession is sociologist, and I am a researcher and advisor in my company, for this reason, I use many software that allow me to advance in my research, saving time and effort in operational tasks. One of the most useful software to meet my objectives is Zoho Survey, which allows me to design forms to conduct surveys to our customers and staff of our company. This software allows me to make in a single questionnaire more than 25 types of questions which can be simple selection or development of ideas, which I can send to many email addresses, and apply them to those involved that I think convenient. Zoho Survey allows me to integrate other software of the company Zoho, therefore, I can add in my forms databases that allow me to use another exceptional function of Zoho Survey that is your option to analyze the data collected from my forms, in which I can make graphs and analysis of variables. You can use Zoho Survey on your android phone, IOS and tablet, and you don't need complex computer knowledge to manage this software, that's why it's a software that can be used by many people, obtaining excellent results.

What do you dislike?

The performance of this software and the results I get for my research are exceptional. The features that Zoho Survey makes available to me are of high quality and allow me to get the most information in the application of my forms. To this day I have not had a negative experience with this software.

Recommendations to others considering the product:

Zoho Survey is a software with so many positive aspects and a technological capacity of such a high level that thanks to it I have been able to materialize the best investigations since I entered the labor field. Using this software has been for me to maximize my performance as a researcher and perfect the tools I use to achieve my goals at work. A software that I always recommend because it increases your productivity in collecting information through survey forms.

What problems are you solving with the product? What benefits have you realized?

If there is a software which has made my job performance improve considerably and has allowed me to project my research as the best of the company where I work is Zoho Survey, since its powerful platform to create and apply survey forms to our customers and the information I manage to collect is very complete, obtaining the results I seek at the time of analyzing such information. Zoho Survey has very efficient functions that I use in my work to achieve the research objectives projected by me.

...more
Source : g2crowd.com
(Reviewed on 14 July 2019)
"The application generates comprehensive reply reports with tables and graphs"

What do you like best?

Zoho Survey is fairly easy to use if you're used to doing surveys. Some surveys could get quite complex with plenty of branching and skipping, which depends on the responses. Zoho Survey handles the problem better than various software in its sector. There are a range of templates you can use to start your project, which can be an outstanding time saver. In addition, the software will fulfill your demands as it includes all the prevalent kinds of questions-freeform, various selections with single and multiple response options, salary schedule, Likert, web promoter and so on. Therefore, you constantly have the correct option out there for the kind of reaction you're looking for. In addition, the application generates comprehensive reply reports with tables and graphs suitable to the question / answer type.

What do you dislike?

The apearence of the surveys is not as customizable as the contest allows you. Unfortunately, Zoho guarantees inadequate branding capacities; so if you want to embed your study on your website, it may be challenging to match it for web design.

Recommendations to others considering the product:

Zoho handles all the sophisticated survey demands, so if you need to go beyond the basic survey questioning options you get from free survey instruments, you might consider attempting the software.

What problems are you solving with the product? What benefits have you realized?

The software allows me to generate complicated company surveys or use library templates that fulfill my demands perfectly. Furthermore, gathering a big amount of answers and transforming raw information into simple graphs and tables is an outstanding time-saver.

...more
angelicaSource : trustpilot.com
(Reviewed on 13 July 2019)
I wish I never used this site

I wish I never used this site is very rubbish!I used the online word processor and I wrote very important stuff on it now it is saying log in!when I log in it says that my password is incorrect and when I make a new password the Zoho team never replies and when I sign up it says that they have the same email address anyway why not log in. I have sent about a dozen emails and no replies!I DO NOT RECCOMEND THIS ! THIS IS ONE OF THE WORST SITE EVER!VERY DISSAPOINTED

...more
Source : g2crowd.com
(Reviewed on 12 July 2019)
"Quick and easy surveys with Zoho Survey."

What do you like best?

With Zoho Survey I learned that it's a lot of fun to do surveys. It is a software with wonderful options and very useful to fulfill my work in Public Relations. Zoho Survey has an innovative system that allows you to do surveys with high quality, adding open, closed, single selection or multiple choice questions. I can add up to 25 questions per form, make analysis and graphs of the information collected in the surveys, I can add email addresses and send my surveys, I have two hundred templates of forms, having this great variety to choose the one that best suits the interests of our foundation and I can add my co-workers and thus make collaborative questionnaires and take full advantage of this software. Zoho and all his technical team have done an arduous job in creating one of the best software to design and apply survey forms.

What do you dislike?

This software positively combines technological advances with variety and specificity in the creation of survey forms. Zoho Survey, has very complete and efficient tools that facilitate that I can fulfill my objectives in our foundation. With this software I have applied more than 100 surveys to different work groups and to our clients, and each one of its functions and tools has an excellent performance. I am quite satisfied with everything Zoho Survey has to offer.

Recommendations to others considering the product:

There is no software to make surveys more efficient, varied, accurate and fun to use than Zoho Survey, a solution to the problem of manually conducting surveys. With this software you will be able to get the results you want with much more precision and in less time. I always recommend Zoho Survey because you get excellent results from using it.

What problems are you solving with the product? What benefits have you realized?

My growth and job specialization is largely due to the tools offered by Zoho Survey. Your survey forms and your options for sharing and analyzing data have strengthened my work, getting the answers I look for in our surveys and making Public Relations work plans more enjoyable for the public that visits our foundation.

...more
viswa nathanSource : trustpilot.com
(Reviewed on 08 July 2019)
Helped us a lot at pretty good pricing

Helped us a lot at pretty good pricing

...more
Read All Reviews

Videos on Zoho Survey

Zoho Survey Screenshots

Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Builder
Zoho Survey Demo - Zoho Survey Reports
Zoho Survey Demo - Zoho Survey Lisiting
Zoho Survey Demo - Live Survey with Zoho Survey
Zoho Survey screenshot: Ipad Friendly
Zoho Survey screenshot: Elegant Themes
Zoho Survey screenshot: Easy Editior
Zoho Survey screenshot
Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Builder
Zoho Survey Demo - Zoho Survey Reports
Zoho Survey Demo - Zoho Survey Lisiting
Zoho Survey Demo - Live Survey with Zoho Survey
Zoho Survey screenshot: Ipad Friendly
Zoho Survey screenshot: Elegant Themes
Zoho Survey screenshot: Easy Editior
Zoho Survey screenshot

Customers