Home/Survey/ User Feedback Software/Zoho Survey
Updated on: June 17, 2019
What is Zoho Survey ?
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Zoho Survey

A simple and robust platform for online surveys
★★★★★
★★★★★
(612 Ratings) Write Review

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.

Zoho Survey Features Show All Features

Zoho Survey Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Contact Pleasanton, CA / +1 (888) 900-9646
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

Zoho Survey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Zoho Survey cost ?
The pricing for Zoho Survey starts at $19.0 per month. Zoho Survey has 3 different plans such as - STANDARD at $19.0 per month, PREMIUM at $24.0 per month and ENTERPRISE at $41.0 per month. Zoho Survey also offers a Free Plan with limited features.
FREE
Free
  • Unlimited Surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

STANDARD
$19 /Month

$19 Per Month Billed Annually and $24 Per Month Billed Monthly

Plus tax, as applicable

  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses
  • Custom Survey Design
  • Custom Branding
  • Question and Page Logic
  • Offline Survey
  • Share Surveys
  • Advanced Reporting
PREMIUM
$24 /Month

$24 Per Month Billed Annually and $29 Per Month Billed Monthly

Plus tax as applicable

  • All Standard features Plus
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

ENTERPRISE
$41 /Month

$41 Per Month Billed Annually and $49 Per Month Billed Monthly

Plus tax as applicable

  • All Premium features Plus
  • Admin Plus 2 users
  • User management
  • Portal creation

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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Zoho Survey Reviews

OVERALL RATING
4.5
Based on 612 Rating(s)
Rating Distribution
  • 557
  • 41
  • 9
  • 2
  • 3
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Gabor H.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 25 May 2019)
Survey issues solved!

Pros: It's extremely easy to create, administer, share and embed surveys. We seldom need customer service, but when we need it we get fast and professional help. If you're a small team, you want your surveys look as if you spent months developing them and you don't want the logo of an over-advertised survey provider at the bottom, go for Zoho.

Cons: Frankly, my main problem is that I cannot catch up with the new functions. Some of them may be an overkill, I include them anyway and go back to most basic functions. But some users may need them.

Overall: I was long looking for an alternative, after a competitive provider (with a great ape in its name) bought and up-priced the survey I had used. Then I realised that Zoho, whose CRM we had used for 5+ years, has a survey function too. Tried, tested and passed: problem solved.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 22 May 2019)
"Powerful survey software"

What do you like best?

It handles all the requirements that I need to create and distribute the surveys to the clients in an appropriate way with a facility that does not have to be knowledgeable in the creation of professional surveys because the tools that Zoho Survey has do guided the creation of the surveys, with options of free questions, multiple choice and unique answer

The good reports that it generates with the answers sent by the clients create some relevant graphs that help to calculate the bad opinions and the good ones having a clarity of the problems that can be causing

What do you dislike?

The free version does not have all the functions enabled to be able to explore the platform well and be able to make an exact decision if it is the software that is needed for the company, I assumed the responsibility of acquiring the software and payment because in what I could work in version free visualize its good use but I would have liked it to have all the options enabled since its inception

What problems are you solving with the product? What benefits have you realized?

It is a different way of perceiving all the comments of the clients doing this type of surveys where the clients feel the freedom to write everything they feel without pressure and thus have a sincere opinion of all, with their facility to create them, it avoids me being much time in front of a computer

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 22 May 2019)
"A smart survey platform."

What do you like best?

The software is convenient to use and further layout of the software is easy to handle. Moreover, the software is highly optimized which make it user friendly. This software allows me to analyze data from responses without any difficulty using the Zoho Survey Dashboard built into the system. Also the user can share surveys on social networks which help me to to know my customers need.

What do you dislike?

Nothing to dislike about this product as product work smoothly.

What problems are you solving with the product? What benefits have you realized?

This software allow me to know my clients properly and help me to hike companies revenue. Further, I make surveys with help of my colleagues and share them on social networks to verify the quality of work we provide, This software is really a great tool to work and take improvement points internally to give our clients better quality in our services.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 22 May 2019)
"A complete survey"

What do you like best?

Zoho survey can easily create surveys and questionnaires for free and scalable to suit your specific needs

What do you dislike?

There is nothing to dislike about zoho survey.

What problems are you solving with the product? What benefits have you realized?

It provides users with wide selection of built-in reports and interactive charts to help them analyze and comprehend the survey results and derive intelligent, actionable insights.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 22 May 2019)
"Avant-garde tool for creating surveys."

What do you like best?

What makes this tool like and use it regularly is the series of templates that provide and adjust to the different categories that are handled at different levels of marketing, which facilitates the selection of the template to work and I finish My work in a short time. The screen projection is very elegant and gives users a better visibility.

What do you dislike?

One of the only aspects that makes it disadvantageous is that it is not compatible with other softwares, this point should be improved and it will rise to a higher level of survey software category.

Recommendations to others considering the product:

This is very clear the purpose or objective pursued with the survey and so when working with this tool it will be easier to locate the category to work and save time.

What problems are you solving with the product? What benefits have you realized?

Part of the after sales service that I offer my clients is to maintain a regular contact with my clients and monitor their experience with the product I sell, this has allowed me to increase my client portfolio.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
"Zoho Survey review"

What do you like best?

It is free! You can customize surveys and questionnaires to best suit your personal and professional preferences. I love the custom apps because it normally is so hard to find applications that totally and thoroughly fit your needs and a business person.

What do you dislike?

I dislike the process. In all honesty, I wish that I could just hire someone to create apps for me, but that is not always possible. The process does take quite a bit of time to endure, but it is worth it in the end for a customized finished product.

Recommendations to others considering the product

It cannot hurt to try it! There really is no downside and it is free to you!

What business problems are you solving with the product? What benefits have you realized?

Again, I have solved the issue of searching for a satisfying and customary application that fits the entire need of the whole company. I have realized that in house application management is a benefit.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
"I hear from clients' opinions"

What do you like best?

Their prices are economic that represent an important investment for all the information that makes me arrive, it does not have a limit of surveys

It has a wide range of templates that can be used to save time in the creation, it covers all types of questions, such as: free form, multiple choice and network promoter with tables and graphs, I have the correct reports of the answers of a very easy way to understand to have a knowledge of each answer

What do you dislike?

In my way of working I do not like the application. I feel that, when I visualize it on a small screen like my mobile phone, I can not enjoy all the interactions and it is more difficult to create surveys, it's just my way of thinking because I think other people will be very useful to work from the mobile anywhere

What business problems are you solving with the product? What benefits have you realized?

Before having this software, the telephone surveys were carried out, to which the advisors changed the answers and could not have the exact control of each answer, but with the zoho survey everything changed and it has been a success to have this software working because they are sure and sincere answers that arrive.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 15 May 2019)
"Superb software for Surveys!"

What do you like best?

Zoho Survey is great to use software for survey and data collection.

The surveys can be easily sent to the target audience via email or social media.

It has customizable features and many types of questions avaialble.

It can be accessed from mobile as well as PC and it is safe to use.

What do you dislike?

I have been using this software from some time but till now I have not come across any cons.

What business problems are you solving with the product? What benefits have you realized?

I use this software for fetching data from candidates as well as market survey regarding recruitment trends.

...more
Wulliams C.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 14 May 2019)
Simple, easy to use and very efficient.

Pros: It's a very easy to use program, quite intuitive, which will save you a lot of time. It is a data collection tool that allows you to measure at a fairly basic level the trends of any fact you want to measure. In my case I use it to measure the management that I carry out my work, I elaborate regular interviews to the personnel in my charge and to my superiors. It's excellent, I recommend it.

Cons: It always performs, there is nothing that can bother me about this excellent software.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 10 May 2019)
"Online questionnaires"

What do you like best?

Its functions are very adaptable to the needs of creating, distributing and analyzing the surveys with the generation of data reports to visualize demographic data of all the answers with ease of use to use the whole platform without the need to read long guides explaining its operation, in addition to its prices that are very economical to be acquired that do not represent a very high economic value that would be an inconvenience

What do you dislike?

Its ease of use and everything that implements this platform I liked because it allows me to be more aware of the customers and their opinions, that so far I did not dislike anything or have had problems that prevent me from doing activities, its performance is very good and the right one for the company

What business problems are you solving with the product? What benefits have you realized?

There was a need to know the real opinions of customers to know if customers are happy with our service or something that they dislike and have the freedom to write in their own words what they really think and not be embarrassed to express themselves what zoho survey has been the perfect tool to achieve this and receive all opinions without customers feeling afraid or embarrassed to write because what matters most is that they are very honest with the answers to itself validate and fix what Customers do not like it

...more
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Videos on Zoho Survey Youtube Official Channel

Zoho Survey Screenshots

Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Builder
Zoho Survey Demo - Zoho Survey Reports
Zoho Survey Demo - Zoho Survey Lisiting
Zoho Survey Demo - Live Survey with Zoho Survey
Zoho Survey screenshot: Ipad Friendly
Zoho Survey screenshot: Elegant Themes
Zoho Survey screenshot: Easy Editior
Zoho Survey screenshot
Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Builder
Zoho Survey Demo - Zoho Survey Reports
Zoho Survey Demo - Zoho Survey Lisiting
Zoho Survey Demo - Live Survey with Zoho Survey
Zoho Survey screenshot: Ipad Friendly
Zoho Survey screenshot: Elegant Themes
Zoho Survey screenshot: Easy Editior
Zoho Survey screenshot

Zoho Survey Awards

Questions on Zoho Survey

ASK A QUESTION

What do I get with the free version of Zoho Survey?

I
Answered by Ikshu Nath | 1 years ago

The free trial version of Zoho Survey offers unlimited surveys with up to 15 questions per survey, where each survey can collect up to 150 responses.

 

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Which are survey platforms that offer the basics of survey marketing at a reasonable price?

K
Answered by Kuber Bhat | 1 years ago

Zoho Survey, SurveyMonkey, SmartSurvey, SmartSurvey are some of the best survey software that offer lots of features at a nominal price.

 

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