Home/Survey/ User Feedback Software/Zoho Survey
Updated on: February 21, 2019
What is Zoho Survey ?
I Use this
Zoho Survey - Survey/ User Feedback Software : SaaSworthy.com
View Gallery
91%

Zoho Survey

A simple and robust platform for online surveys
★★★★★
★★★★★
(501 Ratings) Write Review

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.

Zoho Survey Features Show All Features

Zoho Survey Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Contact Pleasanton, CA / +1 (888) 900-9646
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

Zoho Survey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Zoho Survey cost ?
The pricing for Zoho Survey starts at $19.0 per month. Zoho Survey has 3 different plans such as - STANDARD at $19.0 per month, PREMIUM at $24.0 per month and ENTERPRISE at $41.0 per month. Zoho Survey also offers a Free Plan with limited features.
FREE
Free
  • Unlimited Surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

STANDARD
$19 /Month

$19 Per Month Billed Annually and $24 Per Month Billed Monthly

Plus tax, as applicable

  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses
  • Custom Survey Design
  • Custom Branding
  • Question and Page Logic
  • Offline Survey
  • Share Surveys
  • Advanced Reporting
PREMIUM
$24 /Month

$24 Per Month Billed Annually and $29 Per Month Billed Monthly

Plus tax as applicable

  • All Standard features Plus
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

ENTERPRISE
$41 /Month

$41 Per Month Billed Annually and $49 Per Month Billed Monthly

Plus tax as applicable

  • All Premium features Plus
  • Admin Plus 2 users
  • User management
  • Portal creation

Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoho Survey Alternatives Zoho Survey Alternatives

97%
★★★★★
★★★★★
(5729 RATINGS)
SurveyMonkey
One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey...
Visit Website
63%
★★★★★
★★★★★
(73 RATINGS)
SurveySparrow
SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that...
Visit Website
74%
★★★★★
★★★★★
(164 RATINGS)
SurveyLegend
SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software...
Visit Website
38%
FeedbackRig
FeedbackRig is an enterprise-grade customer feedback solution that helps you understand when you are meeting customer expectations, as well as when you are...
Visit Website
50%
★★★★★
★★★★★
(4 RATINGS)
Checkbox Survey
Checkbox is a feature-loaded survey tool that is ideal for teams, enterprises and individuals who belong to the fields of education, research, healthcare,...
Visit Website
28%
PaperSurvey.io
PaperSurvey.io is a Survey Software used to create, fill, scan, upload and process paper-based surveys. Add questions using simple survey creator interface. It...
Visit Website
39%
★★★★★
★★★★★
(3 RATINGS)
Novi Survey
Novi Survey sets itself apart by offering both, hosted online surveys and installable survey software. The web version provides immediate access to the...
Visit Website
53%
★★★★★
★★★★★
(1 RATINGS)
SurveyNuts
SurveyNuts is an easy-to-use software that helps users generate forms, collect the requisite data, and build sophisticated quizzes. Users can simply design...
Visit Website
64%
★★★★★
★★★★★
(20 RATINGS)
LimeSurvey
An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or...
Visit Website
54%
★★★★★
★★★★★
(11 RATINGS)
Retently
Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to...
Visit Website

Zoho Survey Reviews

OVERALL RATING
4.5
Based on 501 Rating(s)
Rating Distribution
  • 460
  • 32
  • 7
  • 1
  • 1
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 22 January 2019)
"Excellent product and experience"

What do you like best?

I like that it's easy to use and it is integrated with other apps for managing social media accounts which provide lots of insights.

What do you dislike?

Surveys are not an everyday tool for us and I would like more features in the free tier such as logic.

Recommendations to others considering the product

You will get the most of it if you use other Zoho apps as well. Otherwise is similar to other products or even behind when it comes to options or features. The true power of Zoho Surveys rests with its ability of transforming and interpreting data to your benefit (sales, online marketing). Of course big names in this niche are integrated with all CRMs and so on but the Zoho experience is simply the best in this respect.

What business problems are you solving with the product? What benefits have you realized?

We use this tool to generate market data about our products and their chances for success and to capture leads based on the answers provided.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 13 January 2019)
"Powerful tool for survey"

What do you like best?

Since Zoho survey is a part of Zoho suite this it is easy for us to sync our Zoho CRM and other Zoho tools with it. It has a very easy to understand UI design and the survey builder is also very easy to user and understand. There are a number of predefined templates available in Zoho survey which can be useful in most of the cases.You can also build complex surveys on Zoho and can configure multiple conditions for the survey questions. One of a very different and important feature that Zoho survey offers is an option to buy responses from targeted audience.

What do you dislike?

The reporting part of zoho survey's could be a little complex and difficult to understand apart from which this is one of the best survey tools that I have used.

Recommendations to others considering the product

Zoho survey is a very good survey tool

What business problems are you solving with the product? What benefits have you realized?

We have used Zoho survey's to capture feedback for our new product launches.

Zoho survey was also used by Hr of our company to do a regular check on the employee mood in the company and to take feedback on new company policies.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 10 January 2019)
"An indispensable software for the construction of my investigations "

What do you like best?

As an independent researcher, I look for software that fits my daily work dynamics. I currently have clients who require my services in sociological research, focus group, in-depth interviews and analysis of information and databases. To comply with these methodological elements I need a software that allows me to do opinion polls, where I can reflect results of great interest for the fulfillment of my work; to fulfill this goal I use Zoho Survey because it offers me interesting options such as the possibility of analyzing trends and variables according to how I formulate the questions that will be added in the surveys, also has a very easy to use interface that allows me to add the questions that I want; I can add filters to my answers, this is quite useful because I can segment my study groups and get the right answers to be analyzed. This software is essential for the fulfillment of my work activities.

What do you dislike?

In order to use this software to its maximum capacity I must have an internet connection. This would be for me a problem that should solve the technical team of Zoho, because sometimes the internet tends to fail, when this happens I must stop working because the software stops working. This bothers me and I would like it to be resolved by Zoho.

Recommendations to others considering the product

This software was made to meet great challenges at the work level. It is very complete, and the options it presents allow workers to design surveys and analyze the results of their surveys. It is a very good software that I recommend without hesitation for a second.

What business problems are you solving with the product? What benefits have you realized?

Despite the disadvantage I mentioned earlier of this software, I must also assume that Zoho has many functions and tools that are quite useful to culminate my work activities in a good way. I currently use this software because it is very easy to use, making my work quality and I can do it in the time I want. This software has contributed a lot to the quality of my work and I must thank this.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 06 January 2019)
"A software to evaluate our performance in the distribution of Gas Glp."

What do you like best?

Our work performance is always subject to changes that allow us to improve the distribution of LPG both to our direct customers and to the different neighborhoods where we provide this valuable hydrocarbon. An idea of our managers was to evaluate our performance at the level of distribution among the different users of our services, and recommended the use of Zoho Survey. This software allows us to make surveys according to the questions produced by the surveyor, in this case, our management is responsible for surveying the people who use our service evaluating the quality of the product, the days and hours of distribution of the product, the quantity of product distributed among other necessary questions that allow us after the evaluation to analyze and design better procedures for distribution of LPG Gas. Zoho Survey offers analytical tools where we can evaluate trends and more frequent answers that help us to be better workers.

What do you dislike?

I believe that the software has certain limitations in the tools to make analysis of the information collected. Other software has more complete options and tools to do the analysis of variables, however, this does not mean that the software is bad or inferior to others.

Recommendations to others considering the product

There is nothing more real and functional than feedback between customers and service providers. This software brings you closer to this goal, and the results of this feedback are very positive for the company that uses it. I always recommend this software because I have noticed in the time that we have used it that we have been able to improve our productivity and efficiency in the distribution of Gas glp.

What business problems are you solving with the product? What benefits have you realized?

Thanks to this software we have been able to design better distribution strategies and supply of our products. We have managed to reach many more customers and neighborhoods in need of the precious hydrocarbon and we feel happy as a team because people appreciate our dedication and performance.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 29 December 2018)
"Zoho Survey Success"

What do you like best?

Easy to set up and execute the survey. I had it up and running within a few days. Of course, you have to structure the questions, but loading them and getting it going was super simple and quick.

What do you dislike?

The reporting functions are a little limited and cumbersome. I needed additional cross tabs and had to export to Excel in order to do that. I would have preferred to do that from within the survey tool iteself. It would also have been nice to be able to integrate with Infusionsoft.

Recommendations to others considering the product

If you need a simple and inexpensive solution for surveys this is a good tool to use.

What business problems are you solving with the product? What benefits have you realized?

Ability to get direct feedback from our audience.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 29 December 2018)
"Zoho is perfect for collecting data from community"

What do you like best?

When the data is collected, the way it is laid out after makes it super easy to assess the information and compare and contrast the data from each response group.

What do you dislike?

There is little to dislike. It gets the job done.

What business problems are you solving with the product? What benefits have you realized?

Well I'm running a political campaign. So getting a survey out to a community and collected their responses is allowing the campaign to assess data it wouldn't have otherwise in order to make informed decisions.

...more
Colin M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 28 December 2018)
Zoho Survey - Versatile and Powerful Survey Software

Pros: This review refers to the paid subscription rather than the free version of the software which has limited features, limits on the number of responses and has Zoho branding.

Zoho Survey is pretty straightforward to use if you are familiar with creating surveys. Some surveys can get quite complex with lots of branching and skipping depending on answers. Zoho Survey handles this better than other products in its class.

There are a number of templates you can use to get your project started - can be a great time saver.

Covers all the common question types - freeform, multiple choice with single and multiple answer options, sliding scale, likert, net promoter, etc., so you'll always have the correct option available for the type of response you are looking for.

Creates nice response reports with charts and graphs relevant to the type of question/answer.

Easy to embed on your website - Zoho generates simple cut and paste code.

Ability to limit and control responses and to be able to handle large numbers.

Cons: Limited branding options; can be difficult to get an exact match for your existing web design.

While the response reports are generally ready to go, it can be a pain to tweak these if you need to reformat for presentations, white papers, etc.

Overall: Zoho Survey is ideal when you want to go beyond the basic survey question options that you get from free survey tools, you need to brand your survey as your own or you need to support a large number of responses.

Zoho Survey (paid version) handles all but the most complex survey requirements.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 28 December 2018)
"Great quick solution"

What do you like best?

The survey was very easy to set up and implement, with a professional look and style. We did not have a large number of respondents so it was very helpful for the quickness and ease of use. As a Zoho user (CRM), this would be something we'd look to integrate with other tools we have.

What do you dislike?

The better (additional) features were offered as a trial on the Enterprise edition, and they quickly disappeared. It was hard to differentiate and understand what I was getting and keeping, from what I was going to lose... until I lost those features. Given I'm on the free version, I can understand that and then resolve it.

Recommendations to others considering the product

Try it. It was so easy to use, I was surprised. I would recommend getting some clear thoughts on how to use the Enterprise features before they expire, so that you can actually use them.

What business problems are you solving with the product? What benefits have you realized?

Quickness to create dialogue and generate insight of what customers are thinking, wanting, and feeling. It gets us closer to them.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 27 December 2018)
"My work has improved since I use this software "

What do you like best?

It is very important in my company to value our work. This evaluation of our work has been achieved with Zoho Survey. The function that this software fulfills in my work is the elaboration of surveys that I then facilitate to our users that have been benefited with the attention in their health problems. Zoho Survey allows me to ask up to 25 questions for each survey in which I list questions directly linked to my performance as a worker in caring for patients with health problems, and thanks to their answers I can use the powerful analytical system that this software has in order to extract the concerns, observations and positive points listed by our users and thus improve our administrative procedure in the collection and care of health cases that occur during the year.

What do you dislike?

I could not mention anything negative about this software and the functions it offers me as it is the best I have used for these purposes. Before using Zoho Survey, I used other programs with similar features, but they seemed limited or did not fully fulfill the functions I needed. A software that when I started to use I felt quite satisfied and my work team and supervisors certify it as such.

Recommendations to others considering the product

A software that should be used by all companies. There is nothing more sincere and rewarding than the opinion of users who consume or use the services provided by a company. I can guarantee that using this software you will be able to make better plans of approach and attention to the citizens or consumers of your products. Acquire this software now.

What business problems are you solving with the product? What benefits have you realized?

Our growth as an office serving citizens with health problems has grown and diversified incredibly. Now we are more efficient and productive when it comes to carrying out our work, and our users have not been able to express them in each one of the surveys we carry out with Zoho Survey, positioning us as one of the most operative offices of my company.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 27 December 2018)
"Zoho Review is easy to use and very insightful"

What do you like best?

There are two main things I like: how many different options there are for different types of questions you can insert, and how detailed the analytics are. The fact that the percentages of responses are already calculated and are shown in pie chart form is incredibly useful. For questions where the survey taker has written a response, you can even search key words to see how many responses mention a certain topic/idea.

What do you dislike?

I don't like the fact that, from an admin's perspective, the website is not mobile-friendly. If I want to see the useful info mentioned above, I have no choice but to use my laptop. It's not easy to use on iPhone.

Recommendations to others considering the product

Use it. It's very user-friendly, insightful, and easy to put out there.

What business problems are you solving with the product? What benefits have you realized?

I'm using this website to conduct some market research for my startup and this allows me to gather info across several cities in Canada just by sharing the survey's link to my Facebook/Instagram/Snapchat friends.

...more
Read All Reviews

Videos on Zoho Survey Youtube Official Channel

Zoho Survey Screenshots

Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Builder
Zoho Survey Demo - Zoho Survey Reports
Zoho Survey Demo - Zoho Survey Lisiting
Zoho Survey Demo - Live Survey with Zoho Survey
Zoho Survey screenshot: Ipad Friendly
Zoho Survey screenshot: Elegant Themes
Zoho Survey screenshot: Easy Editior
Zoho Survey screenshot
Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Theme Editor
Zoho Survey Demo - Zoho Survey Builder
Zoho Survey Demo - Zoho Survey Reports
Zoho Survey Demo - Zoho Survey Lisiting
Zoho Survey Demo - Live Survey with Zoho Survey
Zoho Survey screenshot: Ipad Friendly
Zoho Survey screenshot: Elegant Themes
Zoho Survey screenshot: Easy Editior
Zoho Survey screenshot

Zoho Survey Awards

Questions on Zoho Survey

ASK A QUESTION

What do I get with the free version of Zoho Survey?

I
Answered by Ikshu Nath | 9 months ago

The free trial version of Zoho Survey offers unlimited surveys with up to 15 questions per survey, where each survey can collect up to 150 responses.

 

read more..
0
0
+ Add Answer

Which are survey platforms that offer the basics of survey marketing at a reasonable price?

K
Answered by Kuber Bhat | 9 months ago

Zoho Survey, SurveyMonkey, SmartSurvey, SmartSurvey are some of the best survey software that offer lots of features at a nominal price.

 

read more..
0
0
+ Add Answer
View All FAQs About Zoho Survey

Customers

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com