Zoho Survey

About Zoho Survey

Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.

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Pricing

Free Trial Available
Starts at $25.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

96%
Momentum

66%
Popularity

66%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours, Online

Zoho Survey Awards

# 3 Highly Rated Survey/ User Feedback Software
Q3 2021

# 9 Highly Rated Survey/ User Feedback Software
Q3 2019

# 9 Fastest Growing Survey/ User Feedback Software
Q3 2019

Zoho Survey Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

Zoho Survey Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Free Free

Features:

Unlimited surveys
10 Questions / Survey
100 Responses / Survey
In-mail surveys
Over 250 survey templates
Embed survey in website
Scoring
HTTPS encryption
Share on social
Password protection
Unlimited collectors/survey
Real-time responses
Export as PDF
Pop-up surveys
Survey builder in 26 languages

Plus $25.00 $35.00 per month

Pricing:

$25/month billed annually
$35/month

Features

Unlimited surveys
Unlimited questions
3000 responses/month
Over 250 survey templates
Embed survey in website
HTTPS encryption
Share on social
Password protection
Unlimited response collectors
Real-time responses
Survey builder in 26 languages
Skip, end page, and auto-fill logic
Complete survey design customization
Add logo
Question Randomization
Purchase responses
Email distribution
Offline response collection
Spam protection
Customizable reports
Export reports in XLS, CSV
Share everything
Zoho Sheet integration
Eventbrite integration
Slack integration
Shopify Integration
Zendesk integration
Track surveys
Sentiment analysisCategorizes your text responses into 6 major types of emotions.

PRO $35.00 $49.00 per month

Pricing:

$35/month billed annually
$49/month

Includes everything in Plus

Unlimited responses
Piping logic
Custom variable
White label survey
Upload favicon
Multilingual surveys
Multilingual reports
Send email notifications
URL callback notification (webhook)
Export reports in SPSS
Zoho CRM integration
Trigger function
Google Sheets integration
Tableau integration

Enterprise $75.00 $109.00 per month

Pricing:

$75/month billed annually
$109/month

Includes everything in Pro

3 users
7000 responses/month
User management
Department creation

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 15/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zoho Survey Pricing

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Zoho Survey Reviews

User Rating

4.6/5 (Based on 1,146 Ratings)

Rating Distribution

Excellent
63.4%
Very Good
30.5%
Average
5.3%
Poor
0.3%
Terrible
0.5%

User Sentiments

Ease of Use, Extensive Customization Options, Extensive Integrations, Comprehensive Survey Templates

Limited Free Plan Features, Outdated User Interface, Slow Customer Support, Mobile Application Issues

Do You Use Zoho Survey?

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Review Summary

Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.

Pros

Userfriendly interface, making it easy for users to create, distribute, and analyze surveys.
Extensive survey templates and question types to choose from, enabling customization according to specific needs.
Advanced reporting and analytics features to help businesses understand and interpret survey results effectively.

Cons

Limited free plan options, restricting the number of surveys and responses that can be collected.
Potential learning curve for users who are unfamiliar with survey creation and analysis tools.
Occasional technical glitches or slowdowns, affecting the overall user experience.

Zoho Survey Reviews

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