Home/CRM Software/Zoho CRM vs Odoo CRMUpdated on: January 31, 2023

Compare Zoho CRM vs Odoo CRM

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM
Zoho CRM CRM Software (8849 Ratings)
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Odoo CRM
Odoo CRM CRM Software (128 Ratings)
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Zoho CRM

Zoho CRM

CRM Software (8849 Ratings)
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Odoo CRM

Odoo CRM

CRM Software (128 Ratings)
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Get Free Quote

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Overview

Summary

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

Odoo CRM is an advanced CRM software that helps businesses with their sales opportunity enhancement and organisational efficiency management. Insights provided by the same help companies make smarter decisions in real-time, allowing users to create custom dashboards of their own and get access to quick information at a glance. Apart from that, detailed reports and flow charts are also available with the platform facilitating deeper data insights and real-time sharing protocols with fellow team members. Odoo CRM allows businesses to schedule activities based on sales scripts, inclusive of meetings, calls, quotations and mailing. Moreover, they can also gather required information about mail received, website, pages viewed, etc. For supervisors, a real-time overview of integrated performances, scheduled activities and team-based actions are of great help. At last, companies can also depend on the same to find out how they have performed as compared to pre-scheduled monthly targets. ..show more

Customer relationship management (CRM) can be summarised at its most basic level as the activity of managing contacts with customers and potential customers in order to boost sales and customer satisfaction. It also has the impact of improving the company's customer and market reputation. Companies used spreadsheets and lists to manage this process a few decades ago. CRM technology began to evolve in the early 1980s, with the advent of database marketing and the first contact management system. Without any development expertise, you can easily customise your CRM to work for you. You can edit deal stages, add as many columns as you like, manage many pipelines at the same time, and more. Integrate your email to communicate with your connections more effectively. Save time by automatically logging sent emails, keeping track of conversations, and using custom email templates. Receive automatic notifications when a lead opens or responds to an email so you can follow up at the appropriate moment. ..show more

A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. ..show more

Features

Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

List Management Enables management of multiple lists and communications with them

Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI

Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity

Referral Tracking Track and manage your referred customers.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Pleasanton, California / +1 877-834-4428

Auderghem, Brussels / +32 2 290 34 90

Tel Aviv, Israel

Cambridge, Massachusetts / +1 877 683 0497

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Free for 3 Users
  • Leads
  • Contacts
  • Accounts
  • Deals
  • Tasks, events, call log, and notes
  • CRM views
  • Advanced filters
  • Page customization
  • Rename tabs
  • Custom list views : 5 per module
  • Workflow Rules
  • Email Notifications per day : 50 emails/user license, 150 emails/day (whichever is lower)
  • Standard reports
  • Email templates : 10
  • Email opt-out
  • Email Authentication
  • Web-to-lead form : 1 form/module
  • Web-to-contact form : 1 form/module
  • Calendar
  • Status updates
  • Direct messages
  • Attach files to feeds
  • Follow-up rules
  • Business hours
  • Folder sharing
  • Attach documents
  • File versioning
  • Reviews
  • Free storage/org : 1 GB
  • Data Administration
    • 1-200 Users
      • Data storage : 5,000 records (10 MB)
    • Above 200 Users
      • Data storage : 5,000 records (10 MB)
      • Import data (per batch) : 1000 records
      • Export module data
      • Additional Data backup : $12 per request
      • Import history
  • Profiles
  • Organizational hierarchy (Roles)
  • GDPR Compliance
  • Multiple Organization Support
  • API : 5,000 credits per day per org
  • Website visitor tracking
  • Basic : Support
Standard
$20 /User/Month

Features

  • Includes features of Free plan, plus
  • Sales forecasting
  • BCC dropbox for email
  • Email insights
  • Multiple currencies
  • Scoring rules : 10 fields/module
  • Reminders
  • Multiple Pipelines
  • Custom fields : 10 fields/module
  • Canvas Detailed View : 1 view/org
  • Custom list views : 50/module
  • Tab groups
  • Email Notifications per day : 100 emails/user license, 5,000 emails/day (whichever is lower)
  • Custom reports : 100
  • Schedule reports
  • Charts
  • KPI
  • Standard dashboards
  • Custom dashboards : 10 Dashboards
  • Zoho CRM Analytics Mobile App
  • Enrich data with Twitter profile
  • Enrich data with Facebook profile
  • Social tab
  • Automated Lead Generation from social media
  • Social interaction with leads/contacts
  • Social Lite
  • Email templates : 100
  • Mass email
  • Marketing campaigns
  • Web-to-lead form : 5 forms/module
  • Web-to-contact form : 5 forms/module
  • Notify owner
  • Calendar sync through CalDAV
  • Calendar Booking
  • Groups for team collaboration
  • Tagging
  • Free storage/user license : 512 MB
  • Additional file storage : $4 per Month per 5GB
  • Data Administration
    • 1-200 Users
      • Data storage : 100,000 records (200 MB)
    • Above 200 Users
      • Data storage : 100,000 records (200 MB)
    • Import data (per batch) : 10,000 records
    • Free Data backup : 2 backups/month
    • Groups : 20
    • Audit Logs
    • Allowed IPs
  • API : 100,000 credits/day/org.
  • Add-Ons and Integrations
    • Online Meetings : Zoom, GoToMeeting, Zoho Meeting and 12 others
    • Telephony and PBX : Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others
    • Team Collaboration : Slack, Teams, Zoho Cliq and 9 others
    • Office Productivity : Zapier, Trello, Zoho Flow and 26 others
    • Storage : Google Drive, Dropbox, Zoho Workdrive and 4 others
    • Analytics : Zoho Analytics, Google Analytics, dotConnect and 10 others
    • Email Marketing : Mailchimp, Zoho Campaigns and 4 others
    • Customer Service : Zendesk, Zoho Desk and 15 others
    • Finance : PayPal, Quickbooks, Pay U and 18 others
    • Business Operations : Amazon Seller Central and 15 others
    • Maps and route planning
    • Integration with Microsoft 365
  • Integration with Google Workspace
    • Zoho CRM contextual gadget for Gmail
    • Export events to Google Calendar
    • Export to Google Tasks
    • Zoho CRM web forms for Google Sites : 1/module
    • Synchronize Google Calendar
    • Synchronize Google Contact
  • Support
    • Classic
    • Premium : Paid
    • Enterprise : Paid
Professional
$35 /User/Month

Features

  • Includes features of Standard plan, plus
  • Macros
  • SalesSignals
  • Scoring rules : 20 fields/module
  • Assignment rules
  • Email Association with Deals
  • Custom fields : 155 fields/module
  • Custom links
  • Canvas Detailed View : 3 views/org
  • Validation Rules : 5 rules/layout
  • Custom list views : Unlimited
  • Active Blueprints : 3
  • Webhooks per day : 1/action 50,000 calls/day or 100 calls/user license/day Limit applicable for the org. (whichever is lower)
  • Email Notifications per day : 200 emails/user license, 10,000 emails/day (whichever is lower)
  • Custom reports : Unlimited
  • Custom dashboards : Unlimited
  • Email templates : Unlimited
  • Email relay
  • Zoho CRM for Google Ads
  • Web-to-lead form : 10 forms/module
  • Web-to-contact form : 10 forms/module
  • Web-to-case form
  • Motivator
  • Inventory Management
    • Products
    • Price books
    • Sales quotes
    • Sales orders
    • Invoices
    • Vendors
    • Purchase orders
  • Customer Support
    • Cases
    • Solutions
    • Web-to-case form : 10 forms/module
  • Data Administration
    • 1-200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 20 MB
      • Additional data storage : $4/100 MB
    • Above 200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 20 MB
      • Additional data storage : $2/100 MB
    • Import data (per batch) : 20,000 records
    • De-duplicate data
  • Security Administration
    • Field-level security
    • Groups : 30
  • API : 500,000 credits/day/org.
  • Integration with Microsoft
    • Plug-in for Microsoft Outlook
  • Integration with Google Workspace
    • Zoho CRM web forms for Google Sites : 10/module
Enterprise
$50 /User/Month

Features

  • Includes features of Professional plan, plus
  • Contextual custom related lists
  • Custom signals
  • Scoring rules : 30 fields/module
  • Email parser
  • Wizards
  • Multiple Scoring Rules : 25 rules/module
  • Custom fields : 300 fields/module
  • Picklist history tracking
  • Web tabs
  • Custom modules : 100 modules (2 modules/user license)
  • Custom buttons
  • Sandbox : Configuration type - 3, Configuration and Data type - 2
  • Page layouts
  • Canvas view : 3 views/user/module
  • Canvas Detailed View : 5 views/org
  • Layout Rules
  • Validation Rules : 10 rules/layout
  • Subforms
  • Translations
  • Approval Process
  • Schedules
  • Active Blueprints : 50
  • Webhooks per day : 1/action 500,000 calls/day or 500 calls/user license/day Limit applicable for the org. (whichever is lower)
  • Email Notifications per day : 500 emails/user license, 25,000 emails/day (whichever is lower)
  • Review Process
  • CommandCenter
  • Data Enrichment
  • Conversational AI
  • Zia Reminder
  • Best time to contact
  • Macro suggestion
  • Zia Intelligence for Automation
  • Prediction Builder : 2 Prediction models/Org
  • Assignment suggestion by Zia
  • Workflow suggestions by Zia
  • AI for emails
  • Recommendation engine : 1 recommendation model/Org
  • Image Validation : 1 rule/Org
  • Recommendations Notifications : 5 Notifications/Configuration
  • Funnels
  • Target Meter
  • Comparator
  • Cohorts
  • Quadrants
  • Zone
  • Anomaly Detectors (Powered by Zia) : 10 trends Additional 1/user (Maximum 50)
  • Webform Analytics
  • Webform A/B Testing
  • Analytics - Enhancements in Anomaly Component with notifications in Zia
  • Workflow reports
  • Marketing Attribution
  • Customer segmentation
  • Auto-responders
  • Web-to-lead form : 20 forms/module
  • Web-to-contact form : 20 forms/module
  • Web-to-case form : 20 forms/module
  • Case escalation rules
  • Portals
  • Free storage/user license : 1 GB
  • Data Administration
    • 1-200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 50 MB
      • Additional data storage : $4/100 MB
    • Above 200 Users
      • Data storage : 15 GB (7.5M records approx)
      • Additional Storage per user license : 50 MB
      • Additional data storage : $2/100 MB
    • Import data (per batch) : 30,000 records
  • Security Administration
    • Reporting Hierarchy
    • Data sharing rules : 15 rules/module
    • Groups : 50
    • Record-level sharing
    • Data Encryption (EAR)
    • Territory management : 150 territories
  • Developers Tools
    • Client Scripts
    • Mobile SDK
    • Web Apps SDK
    • Widgets
    • Connections
    • API : 1,000,000 credits/day/org (1000/user license)
    • Functions : 200,000 credits/day/org (500/user license).
  • Integration with Google Workspaces
    • Zoho CRM web forms for Google Sites : 20/module
Ultimate
$65 /User/Month

Features

  • Includes features of Enterprise plan, plus
  • Scoring rules : 50 fields/module
  • Multiple Scoring Rules : 40 rules/module
  • Custom fields : 500 fields/module
  • Custom modules : 500 modules (5 modules/user license)
  • Sandbox : Configuration type - 7, Configuration and Data type - 3
  • Canvas view : 25 views/org
  • Validation Rules : 25 rules/layout
  • Active Blueprints : 100
  • Webhooks per day : 1/action 1,000,000 calls/day or 1000 calls/user/day Limit applicable for the org. (whichever is lower)
  • Email Notifications per day : 1,000 emails/user license, 50,000 emails/day (whichever is lower)
  • Prediction Builder : 20 Prediction models/Org
  • Recommendation engine : 10 recommendation models/Org
  • Image Validation : 20 rules/Org
  • Anomaly Detectors (Powered by Zia) : 20 trends Additional 2/user (Maximum 100)
  • Web-to-lead form : 100 forms/module
  • Web-to-contact form : 100 forms/module
  • Web-to-case form : 100 forms/module
  • Free storage/org : 5 GB
  • Free storage/user license : 1 GB
  • Additional file storage : $4 per month per 5GB
  • Data Administration
    • 1-200 Users
      • Data storage : 10 GB (5M records approx)
      • Additional Storage per user license : 100 MB
      • Additional data storage : $4/100 MB
    • Above 200 Users
      • Data storage : 30 GB (15M records approx)
      • Additional Storage per user license : 100 MB
      • Additional data storage : $4/100 MB
    • Import data (per batch) : 50,000 records
    • Free Data backup : 4 backups/month
  • Security Administration
    • Data sharing rules : 100 rules/module
    • Groups : 250
    • Territory management : 250 territories
  • API : Unlimited credits/day/org (2000/user license).
  • Functions : Unlimited credits/day/org (1000/user license)
  • Integration with Google Workspace
    • Zoho CRM web forms for Google Sites : 100/module
View Price Page
Odoo CRM
$10 /Month

Features

  • Sell Faster
  • Leads Opportunities
  • Customers
  • Efficient Communication
  • Reporting
  • Integrations
View Price Page
Individual CRM
Free

Upto 2 seats

Store and visualize your own contacts

Features

  • Up to 2 team members
  • Up to 1,000 contacts
  • Web forms to capture leads
Basic CRM
$12.5 /User/Month

For 3 Seats

  • $30 per Month billed Yearly
  • $37.5 per Month billed Mothly

Organize all your team’s leads, contacts, & deals

Features

  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board

Based upon the Number of Seats, the pricing plan varies.

Standard CRM
$17 /User/Month

For 3 Seats

  • $42 per Month billed Yearly
  • $51 per Month billed Monthly

Automate sales processes and streamline communication

Features

  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards

Based upon the Number of Seats, the pricing plan varies.

Pro CRM
$30 /User/Month

For 3 Seats

  • $72 per Month billed Yearly
  • $90 per Month billed Monthly

Gain insights into your entire sales cycle and forecasting

Features

  • Sales forecasting
  • Email tracking & automations
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards

Based upon the Number of Seats, the pricing plan varies.

Enterprise CRM
Custom

Manage pre- to post-sales with enterprise-level features

Features

  • Lead scoring
  • Team goals
  • Advanced analytics (dashboards up to 50 boards)
  • Account management
  • Documents for sales
  • Enterprise-scale automations & integrations
  • Enterprise-grade security & governance
  • Multi-level permissions
  • HIPAA Compliance
View Price Page
Free Tools
Free

Features

  • Contact management
  • Contact website activity
  • Companies
  • Deals
  • Tasks & activities
Starter
$50 /Month

Features

  • Marketing Hub Starter
  • Starts at 1,000 marketing contacts
  • Sales Hub Starter
  • Starts at 2 paid users
  • Service Hub Starter
  • Starts at 2 paid users
  • CMS Hub StarterNew
  • Operations Hub Starter
Professional
$1780 /Month

Features

  • Marketing Hub Professional
  • Starts at 2,000 marketing contacts
  • Sales Hub Professional
  • Starts at 5 paid users
  • Service Hub Professional
  • Starts at 5 paid users
  • CMS Hub Professional
  • Operations Hub Professional
Enterprise
$5000 /Month

Billed at $60,000/yr

Features

  • Marketing Hub Enterprise
  • Starts at 10,000 marketing contacts
  • Sales Hub Enterprise
  • Starts at 10 paid users
  • Service Hub Enterprise
  • Starts at 10 paid users
  • CMS Hub Enterprise
  • Operations Hub Enterprise
View Price Page

SCREENSHOTS

Zoho CRM Screenshots
View 4 screenshot(s)
Odoo CRM Screenshots
View 3 screenshot(s)
monday sales CRM by monday.com Screenshots
View 3 screenshot(s)
HubSpot CRM Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • Leadfeeder
  • Dropbox Business
  • Slack
  • Box
  • Zoho Creator
  • SurveyMonkey
  • Zoho Survey
  • Zoho SalesIQ
  • Google Sheets
  • QuoteWerks
  • Zoho Desk
  • Quickbooks
  • PandaDoc
  • Saasu
  • Zapier
  • ClickDesk
  • Zoho Sign
  • Zoho Projects
  • PieSync
  • Zoho Books
  • Eventbrite
  • Xero
  • Knowlarity
  • Zoho Forms
  • GotoMeeting
  • iQuoteXpress
  • Zoho Cliq
  • ActiveCampaign
  • RingCentral Office
  • Twilio Flex
  • MailChimp
  • Adobe Sign
  • Zoho Meeting
  • Zoho Expense
  • DocuSign
  • Constant Contact
  • Unbounce
  • Zoho Campaigns
  • GoToWebinar
  • GetResponse
  • Google Drive
  • Front
  • Zoho Subscriptions
  • Proposify
  • Shopify
  • Zoho Social
    NA
  • MailChimp
  • WordPress
  • Freshdesk
  • Wufoo
  • LoginRadius
  • SnapEngage
  • BigCommerce
  • Salesforce
  • Pipedrive
  • Zapier

ALTERNATIVES

Top alternatives to Zoho CRM

Freshsales
Freshsales
Zoho Books
Zoho Books
Pipedrive
Pipedrive
Zoho One
Zoho One
Bigin by Zoho CRM
Bigin by Zoho CRM

Top alternatives to Odoo CRM

SugarCRM
SugarCRM
Bitrix24
Bitrix24
Vtiger
Vtiger
SuiteCRM
SuiteCRM
Zoho CRM
Zoho CRM